Trusted Agent profile · Canterbury
★★★★★
963 reviews across 2 platforms
87 High Street, Whitstable, CT5 1AY, Canterbury, CT5 1AY
Miles & Barr's office in Canterbury, at 87 High Street, is rated 4.5 out of 5 across 963 reviews on two platforms, including 194 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Miles & Barr Whitstable hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Canterbury.
Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
5/5
TrustpilotRecommend
A great team, polite, helpful and professional, louise Daly was fantastic, great communication and pleasure to deal with throughout.
Thanks so much for leaving us a review and for your very kind words for Louise, your sales progressor. We will be sure to pass your feedback on! All the best for the future
5/5
GoogleBobby was polite, approachable, and informative about the property also giving us time to have a good view of the property and grounds. Thank you Bobby
Thank you for your feedback and kind review, that's great to hear.
4/5
GoogleGreat service. Bobby was very helpful and knowledgeable
5/5
TrustpilotProperty Purchase
Miles and Barr and Debbie Mead have been very helpful with our purchase, keeping us informed regularly with the progress of the sale, always promptly answering my queries.
Thank you, Julie, for sharing your fantastic experience with us. We're thrilled to know that our team kept you well-informed and provided prompt support during your purchase. We always aim to deliver a seamless experience with professionalism and integrity. If you need any further assistance, please feel free to reach out to us
5/5
TrustpilotPlumbing issue
Kim, from Miles and Barr was very quick and reactive to sort out a leak in my flat and even followed through by liaising with the building's managing agents. Great service.
Thank you for your kind words, Gilles. We are delighted to hear that Kim was quick and efficient in resolving the leak in your flat. Our team strives to provide professional support and clear communication, ensuring a seamless experience for our customers. If you need any further assistance, please don't hesitate to reach out to us.
5/5
TrustpilotKerrie
Kerrie, is and always has been super diligent and timely in her communications with us. She is swift to fix problems and comes to us with solutions alongside any issues. Couldn't ask for more really :)
Thank you for your kind words, Garrie. We are thrilled to hear that Kerrie's timely communication and problem-solving have made a positive impact. We strive to provide efficient support and deliver customer value with integrity. If you ever need anything further, please don't hesitate to reach out to us.
5/5
TrustpilotDebbie Thwaite
Debbie Thwaite, our sales progressor, took over half way through our sale. On our behalf, Debbie negotiated some tricky situations that arose. She chased when others needed chasing. Debbie was open and straight, especially when things were getting difficult. She kept us updated and supported throughout the whole process.
3/5
TrustpilotJade Eccott our sales progressor
Jade Eccott our sales progressor has been the saving grace for Miles and Barr. She helped us, very professionally, though an extremely difficult process up until exchange.
Thank you for sharing your experience, Steve. We appreciate your recognition of our professional support during a challenging process. We apologise for any difficulties you faced and understand how frustrating that can be. Please feel free to reach out to us if you'd like to discuss this further
5/5
TrustpilotLouise has been so helpful and…
Louise has been so helpful and reachable throughout this long arduous process! I believe my sale may not have made it over the finish line without her hard work and diplomacy. Thanks again Louise 😊
5/5
GoogleWe had a number of house viewings with Bobby and felt we were in very good hands. He had excellent knowledge about the local area which was very helpful and took the time to really understand what it is we are looking for. Communication with both Bobby and the Miles and Barr office has been excellent. Thank you!
5/5
GoogleI just wanted to say a big thank you to Bobby who took us round the property recently in Whitstable. Was kind, Not too overbearing and I think Had just the enthusiasm to show around the house. Many thanks.
4/5
TrustpilotA thank you to a Rachel Hodson who kept…
A thank you to a Rachel Hodson who kept me informed about what was happening during the process of finding new tenants for the property Roger
Thank you for sharing your experience, Lydia. We're glad Rachel kept you informed during the process of finding new tenants. We strive to provide professional support and clear communication. If there's anything more we can do to enhance your experience, please reach out to us.
5/5
GoogleI both bought and sold a property through Miles & Barr Whitstable. I honestly can’t rate them highly enough. They supported and guided me every step of the way and not only did they help me secure my dream family home they also helped me to find a buyer for my current home in barely a week. To then have them still working hard to keep the sale progressing made everything run so smoothly. Ricky, Steve, Jade were an amazing team: friendly, knowledgeable and dedicated. A big thank you.PositiveProfessionalism
Thank you for your kind comments, Inez. It's great to hear about your positive, friendly and knowledgeable experience . We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark, Customer Experience Manager
5/5
GoogleBobby was very professional and helpful
4/5
TrustpilotEfficient and friendly
Review for Denise Lumpkin at Miles and Barr. "Easy to speak to , friendly and helpful. Very precise in giving updates, instructions and guidance."
Thank you for sharing your experience, Caroline. We're glad you found our team approachable and helpful, providing clear updates and guidance.
5/5
TrustpilotA very professional approach with…
A very professional approach with regular updates from the informative and polite Emily Stickler. I would have no hesitation in recommending Emily and Miles and Barr
Thank you, Stephen, for your kind words about our professional support. We're delighted to hear that Emily provided you with regular updates and clear communication. Your recommendation means a lot to us. If you need anything further, please don't hesitate to reach out.
5/5
GoogleMy property sold so quuckly , I am selling my late parents home ,as the executor of their wills . It had been on the market with a different , very well known agent for 7 months and I felt it was not being actively marketed or promoted , so I made the decision to move to Miles and Barr. from the beginning Rob was amazing, he was kind taking into consideration our bereavement, and heloed with concerns as my oarents had a equity release on the property, so we only had a year to sell and we had wasted 7 months, he made it as easy as he could . Giving honest opinions and realistic advice. The house was onthe market not even a week and we had a offer and he managed to get full asking price after he felt inital offer could be improved on . From a sellers perspective ,if you are researching agents seriously consider Miles and Barr the branch i used was Whitstable but im sure their standards hold across the board . Even the photography of my parents property and descriptions were superior and the bungalow was marketed in its best light. The office staff happily answer questions , or return a call promptly with the information requested . They very much are working for the sellers , I'm sure they treat buyers equally well. I can't recommend them enough.
5/5
GoogleBobby was absolutely fabulous he made the viewings really useful by being extremely knowledgeable and gave great insights . Would thoroughly recommend - THANKYOU Bobby :)
5/5
TrustpilotGreat service from Rachel and Blake in…
Great service from Rachel and Blake in Ramsgate and Canterbury branches. Thank you for your support. Recommend M&B for their service and professionalism.
Thank you, Roy, for your kind words about our team in Ramsgate and Canterbury. We are thrilled to hear you found our service and professionalism supportive. We always strive to put people first and deliver a seamless experience. Your recommendation means a lot to us, and we look forward to assisting you again
5/5
TrustpilotSales progressor is amazing
Becky the sales progressor was so helpful. She was a fantastic link between us (buyers) and the vendors. As ever, house buying is a stressful process when your conveyancer is slow and/or a poor communicator. I felt like Becky stepped in several times to reassure us and ensure both sides were fully informed and feeling positive. She really made a difference.
We're happy to hear that your sales progressor, Becky, was helpful during your house buying experience. We appreciate you acknowledging her efforts to keep all parties informed and positive, especially when facing conveyancing challenges that so many people experience. Thank you for your feedback and may we wish you all the best in your new home!
5/5
TrustpilotLouise daly is a hero!
Louise daly was my main point of contact throughout the purchase and she was flawless! She really helped move things forward by communicating between sellers, solicitors and myself- she's worth her weight in gold.
Thank you for sharing your experience, Thomas. We're thrilled to hear that Louise provided such exceptional support and helped facilitate clear communication throughout your purchase. We strive to deliver a seamless experience with professionalism and integrity. If you need anything further, please don't hesitate to reach out to us
5/5
GoogleBobby Mahon was very courteous and efficient. Has shown us round properties and has a very friendly and professional approach.
Thank you for your feedback Mrs Bingham, great to see this five star review for Bobby.
5/5
TrustpilotThe service is great
The service is great! It really takes the stress and any annoyance out of our lives. We have full trust in the team and always think that quotes are reasonably priced.
Thank you for your wonderful feedback, Nicola. We're thrilled to hear that our service has taken the stress out of your life. Our team is dedicated to providing professional support with integrity and local expertise. We appreciate your trust and look forward to continuing to deliver great value for you
3/5
TrustpilotMostly ok
I was a tenant with Miles & Barr for 3 years. They were quite slow to get problems sorted out, and at the end of my tenancy they created confusion/worry for me as they did not seem to know that my moving out date had already been decided and told me I needed to give 2 months' notice, which I didn't need to.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Miles & Barr Whitstable hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Canterbury.
