Trusted Agent profile · Canterbury

Miles & Barr Whitstable reviews in Canterbury

4.5

★★★★★ Excellent

954 reviews across 2 platforms

87 High Street, Whitstable, CT5 1AY, Canterbury, CT5 1AY

Miles & Barr's office in Canterbury, at 87 High Street, is rated 4.5 out of 5 across 954 reviews on two platforms, including 194 Google reviews rated 4.6.

Google logo

4.6 / 5

194

Reviews on Google

This office

Trustpilot logo

760

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Canterbury office, from every platform, shown as written. First names only.

5/5

Trustpilot

Would recommend

I have been dealing with Louise for my Purchase of a property in Margate. As I am a first time buyer I am learning as I go and Louise has been with me the whole way through with great communication and reassuring explanations of processes.

Kye · 23 July 2026

Agent replied · 10 October 2026

Thank you, Kye, for sharing your wonderful experience with us. We are thrilled to hear that Louise provided you with excellent support and clear communication throughout your property purchase. If you need any further assistance, please feel free to reach out to us.

5/5

Google

Annie was absolutely incredible in helping me purchase my first house. I really appreciate you being by my side throughout on this first time buying (solo) experience. Meghan was great in (very) quickly securing the deal and Annie then picked up and was always on call and always a step ahead which was so refreshing and it meant I wasn’t battling solicitors etc alone. I highly recommend M&B and also rented before this purchase for 3.5years and I cannot fault them.

Abigail · 10 October 2025

Agent replied · 10 October 2026

Hi Abigail, thank you so much in taking the time to leave us a review! We are so pleased to hear that your sales progressor, Annie was on hand to guide you through that very special moment of buying your first home that Meghan and the team at Whitstable helped you to find it and secure it for you! We try to make moving home as stress free as possible, so the team will be delighted to hear your feedback. Thank you for your kind words for our lettings team as well and for your recommendation. It's always lovely to hear that we come highly recommended. We wish you all the best in your new home. Please don't hesitate to contact us if you need us in the future

5/5

Trustpilot

Once again

Once again, thanks to Miles and Barr, Folkestone, I have had a successful house sale. The team were professional and attentive throughout the process. I would like to thank Emily for her tireless efforts to keep everything on track, and for keeping me up to date at all tîmes.

Jenny · 21 June 2026

Agent replied · 10 October 2026

Thank you, Jenny, for sharing your wonderful experience with us. We are thrilled to hear that our team provided professional support and kept everything on track during your house sale. Emily's dedication to clear communication and efficiency truly reflects our commitment to putting people first. We appreciate your trust in us and wish you all the best in your new chapter

3/5

Trustpilot

A fantastic property manager

Miles and Barr managed the property we let for 14 years. We had numerous property managers in that time and it has only been in the last 6 months since Rachel Hodson took over we have been totally happy. Rachel was an excellent communicator, keeping us up to date, answering questions in a timely manner and finding out if she didn't know. If she had been our property manager for the whole time,j I would have given 5 stars.

Alison · 22 June 2026

4/5

Trustpilot

Friendly and professional

Our experience involved a complicated property sale so we needed a lot of support and guidance which Miles and Barr definitely gave us. There seemed a lot of information at the beginning which took time to take in. We gradually got to know each person in the different stages of the sale process - everyone was friendly and professional. We were kept well informed and our questions answered. With a lot of effort by Denise, our sale progressor, to keep our sale chain together in the final stages, our sale was successful. Our recommendation and thanks to everyone at Miles and Barr

Rosemary · 30 September 2026

Agent replied · 10 October 2026

Thank you for sharing your experience, Rosemary. We are glad to hear that our team provided the support and guidance you needed during your complicated property sale. We apologise for any overwhelming information at the start, but we appreciate your recognition of our friendly and professional service. Your recommendation means a lot to us, and we are here to help if you need anything further

5/5

Trustpilot

Miles & Barr Ramsgate are Superb!

Miles & Barr were Superb! My experience with the Ramsgate branch was one of sheer delight. My viewing appointments with Sophia and her colleague were carried out with extreme professionalism and a great deal of friendly, genuine attention. I was thoroughly impressed with Becky, who was exceptional throughout my home purchasing process, helpful, quick to respond and so kind. I would whole-heartedly recommend Miles & Barr to anyone, they were really amazing I would be more than happy to engage with their services in the future.

Friend · 29 September 2026

Agent replied · 10 October 2026

Thank you for sharing your delightful experience with us. We are thrilled to hear that our team provided you with professional support and genuine attention throughout your home purchasing process. It's wonderful to know that you found our service efficient and our local expertise valuable. We look forward to assisting you again in the future

5/5

Trustpilot

Me and my partner dealt with Abigail…

Me and my partner dealt with Abigail Burch, she gave us excellent communication and helped us through needing maintenance and moving out of our flat! The process went nice and smooth and couldnt be more grateful for the help !!🥳

Queenieb · 4 August 2026

Agent replied · 10 October 2026

Thank you for sharing your experience, Queenieb. We're pleased to hear that Abigail provided excellent communication and support during your move. Our goal is to ensure a smooth process, and it's great to know we achieved that for you. We appreciate your kind words and wish you all the best in your new home!

5/5

Trustpilot

Very pleased with the team at Miles and…

Very pleased with the team at Miles and Barr for recently selling my property. I initially chose them thanks to the warm and professional approach of Maddy at the front of house. Shea then provided a well-researched valuation and responded quickly to all of my questions. Kayleigh expertly negotiated an offer and timescale that worked perfectly for everyone in our chain. Finally, Emily handled the sales progression with empathy and complete regularity; her weekly updates provided a level of reassurance I haven't experienced with other agents. I am so glad I went with Miles and Barr and would highly recommend them if you are thinking of selling your home.

Ben · 18 September 2026

Agent replied · 22 September 2026

Thank you for sharing your wonderful experience, Ben. We're thrilled to hear that our team provided you with professional support and clear communication throughout the process. It's great to know that our local expertise and integrity helped you achieve a successful sale. We truly appreciate your recommendation and wish you all the best in your new chapter

5/5

Trustpilot

The staff are very helpful

The branch staff are very helpful, polite and friendly and have had a positive experience with them during viewings and when I came into branch to ask questions. Denise who has been dealing with our move has been very good at answering all our questions and we had a lot as first time buyers.She is also really cheerful and down to earth, so has made the whole process feel less intimidating! The process was broken into manageable steps so would recommend for first time buyers to go with M&B Canterbury as they have made it less overwhelming for us. It helps they worked alongside our solicitors, PLS, who they got in touch with us. I believe this made the process more smooth and less stressful.

Rachael · 17 September 2026

Agent replied · 22 September 2026

Thank you for sharing your wonderful experience, Rachael. We're thrilled to hear that our team provided you with helpful and friendly support during your journey as first-time buyers. It's great to know that Denise made the process feel manageable and less intimidating. We appreciate your recommendation!

5/5

Trustpilot

Great viewing experience

Lynette was the perfect person to introduce us to Canterbury and its properties. She understood straight away what we were looking for and took us around to show us. Big plus was that she was able to drive us around.

Peter · 23 July 2026

Agent replied · 10 October 2026

Thank you for your kind words, Peter. We're thrilled to hear that Lynette provided you with excellent support and showcased Canterbury's properties effectively. We appreciate your feedback and look forward to assisting you again in the future.

5/5

Trustpilot

I had a wonderful experience dealing with Emily

I had a wonderful experience dealing with Miles & Barr, Emily was outstanding and so helpful and friendly. She kept me updated constantly and was always putting my mind at rest. Would throughly recommend them. Big thank you to Emily ❤️

Jo · 16 July 2026

Agent replied · 10 October 2026

Thank you for sharing your wonderful experience, Jo. We are thrilled to hear that Emily provided outstanding support and kept you updated throughout the process. We truly appreciate your recommendation and will pass on your kind words to Emily.

4/5

Trustpilot

Selling and buying a house is always a…

Selling and buying a house is always a stress process but the service we received from our sales progressor Louise made it more manageable. Louise was always available when needed and provided great communication with the chain and always happy to assist when needed.

Harriet · 23 June 2026

Agent replied · 10 October 2026

Thank you for sharing your experience, Harriet. We're glad to hear that Louise's support made the process more manageable for you. If there's anything more we can do to assist you, please feel free to reach out.

5/5

Trustpilot

Renting with Miles & Barr was great

Renting with Miles & Barr was great, easily one of the best agencies we’ve rented from before. Madison was quick to respond to any issues we had over our two year tenancy and quickly found the solutions we needed.

Daniela · 27 July 2026

Agent replied · 10 October 2026

Thank you for your feedback, Daniela. We're so pleased to hear that our support was efficient and that Madison was quick to address your needs during your tenancy. We strive to deliver a seamless experience with integrity and professionalism. If you ever need assistance in the future, please don't hesitate to contact us.

5/5

Trustpilot

Louise - Miles and Barr

Louise has been absolutely fantastic and so pro active throughout the entire experience, even when the agents in the rest of the chain seemed to become stagnant. We really appreciate all of your help. Thank you

Shannon · 10 August 2026

Agent replied · 10 October 2026

Thank you for sharing your experience, Shannon. We're thrilled to hear that Louise provided such proactive support during your journey. We strive to deliver a seamless experience and appreciate your recognition of her professionalism and efficiency. If you need anything further, please don't hesitate to reach out to us

5/5

Trustpilot

Miles & Barr

I went through Miles & Barr to complete the purchase of my first home. Denise was very helpful, providing responses to my Emails/phone calls in a timely manner, and was efficient in moving the purchase process forward until completion. Would recommend!

Alex · 6 July 2026

Agent replied · 10 October 2026

Thank you for sharing your experience, Alex. We're thrilled to hear that Denise provided timely support and efficiently guided you through your home purchase. We always strive to put our clients first and deliver a seamless experience. If you need anything further, please don't hesitate to reach out to us

5/5

Trustpilot

Great experience purchasing our new…

Great experience purchasing our new property through Miles and barr! Becky White was very helpful throughout, providing regular updates and chasing solicitors vigorously for us. Thank you guys !!

Glenn · 17 September 2026

Agent replied · 22 September 2026

Thank you for sharing your wonderful experience, Glenn. We are thrilled to hear that Becky provided you with excellent support and kept you updated throughout the process. If you need anything else, please don't hesitate to reach out to us.

5/5

Trustpilot

Mel was great throughout the process

Mel was great throughout the process, especially towards the end. When things started to get slow and tight, Mel really pushed the sale and purchase through, even working outside of her work hours.

Customer · 20 August 2026

Agent replied · 10 October 2026

Thank you for sharing your experience with us. We're thrilled to hear that Mel provided exceptional support, especially when things got tight. Her dedication to pushing the sale and purchase through demonstrates our commitment to efficiency and customer value. We appreciate your kind words and look forward to assisting you again in the future

5/5

Trustpilot

Jade Eccott

Jade Eccott was so helpful and went above and beyond her duties, Nothing was any trouble and especially when I couldn't get hold of the Solicitor she gave her a gentle nudge each week, 10/10 rating ❤️

Andrew · 24 July 2026

Agent replied · 10 October 2026

Thank you, Andrew, for your wonderful feedback. We're thrilled to hear that Jade provided such exceptional support and went the extra mile for you. If you need anything further, please don't hesitate to reach out to us.

5/5

Trustpilot

Good experience selling our house with the deal branch

Good experience selling our home with the deal branch. Luke H was great at communicating with us and keeping us informed and also Aimee during the viewing process. Jade the sales progressor also did a great job updating us and handling any concerns after the offer was accepted. After having challenging first buyers they went out of their way to get us a new better offer and see it through to exchange of contracts. I would use them again if I ever look to move again.

Brendan · 26 August 2026

Agent replied · 22 September 2026

Thank you for sharing your positive experience, Brendan. We're delighted to hear that our team provided excellent communication and support throughout the process. It's great to know that we could secure a better offer for you. We appreciate your trust and would be happy to assist you again in the future

5/5

Trustpilot

Had a great experience

Had a great experience. Debbie was very helpful and would chase up the solicitors when needed. We have had a quick turnaround from selling to exchange was roughly 3 months. Would definitely use this agent again.

Carly · 29 July 2026

Agent replied · 10 October 2026

Thank you for sharing your wonderful experience, Carly. We're thrilled to hear that Debbie provided such helpful support and ensured a quick turnaround for your sale. We look forward to assisting you again in the future!

5/5

Trustpilot

Fin and Louise at margate

Fin at Margate right from the start was prompt and professional with dealing with sale. He also has a very friendly and genuine manner about him which we warmed to from the start. We were updated throughout. All the viewings were arranged and we were given helpful feedback. Louise at margate throughout the sale was keeping us updated with any progress. She was checking all the time with us and solicitors etc. She is so easy to deal with and approachable at all times and very professional too. Our experience overall was such a good one that we would not hesitate in recommending them.

Caroline · 24 August 2026

Agent replied · 22 September 2026

Thank you for sharing your wonderful experience, Caroline. We are delighted to hear that our team's professionalism and friendly approach made a positive impact. It's great to know you felt supported and well-informed throughout the process. We truly appreciate your recommendation and look forward to assisting you again in the future

5/5

Trustpilot

Jade Eccott was supportive throughout…

Jade Eccott was supportive throughout the process and communicated all the way from offer to completion. She was always available to assist with concerns and ensured the whole process was as smooth and easy as possible, 10/10.

Cas · 18 July 2026

Agent replied · 10 October 2026

Thank you for sharing your wonderful experience, Cas. We're thrilled to hear that Jade, your sales progressor, provided such supportive and professional assistance throughout the process. If you need anything further, please don't hesitate to reach out to us.

5/5

Trustpilot

Buying and selling a house is one of…

Buying and selling a house is one of the most daunting things , Denise made it easy and kept us informed all the way through Thank you

Adam · 21 September 2026

Agent replied · 10 October 2026

Thank you for sharing your experience, Adam. We're delighted to hear that Denise made the process of buying and selling your home easy and kept you informed throughout. If you need any further assistance, please don't hesitate to reach out to us.

5/5

Trustpilot

Calming the turmoil

It was a particularly fraught transaction with lots of unexpected twists and turns. Without Nadine, I don't think it would have gone through at all. Thank you Nadine.

Peter · 14 September 2026

Agent replied · 22 September 2026

Thank you for sharing your experience, Peter. We're thrilled to hear that Nadine's support made a difference during your transaction. If you need anything further, please don't hesitate to reach out to us.

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