Trusted Agent profile · Canterbury
★★★★★
957 reviews across 2 platforms
87 High Street, Whitstable, CT5 1AY, Canterbury, CT5 1AY
Miles & Barr's office in Canterbury, at 87 High Street, is rated 4.5 out of 5 across 957 reviews on two platforms, including 194 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Miles & Barr Whitstable hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Canterbury.
Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
5/5
TrustpilotVery helpful and knowledgeable
Thank you for your kind words, Daniel. We are thrilled to hear that you found our support helpful and professional. We strive to deliver a seamless experience with local expertise and integrity. If you have any further feedback, please feel free to reach out to us
5/5
TrustpilotWe bought our property through Miles &…
We bought our property through Miles & Barr and they kept us well informed throughout the process. I had fortnightly updates on the entire chain and weekly updates as we headed towards completion. The calls and emails were both informative and reassuring. They made a stressful process much smoother. Suzanne Bearden was our contact and she was great, cheerful and up to date with all the information she provided. Thank you.
5/5
TrustpilotGiving informed and prompt advice plus…
Giving informed and prompt advice plus acting efficiently.
Thank you for your kind words, Geoffrey. We are delighted to hear that you found our advice informed and our support efficient. We strive to deliver professional service with integrity and local expertise. If you need anything further, please feel free to reach out to us
5/5
TrustpilotLouise was fantastic...
Louise was fantastic during the process of buying our first house: she kept all the solicitors in order, which must have been like herding cats!
5/5
TrustpilotBuying through Miles & Barr
Buying through Miles & Barr has been great. Sophie was so well-informed and clear. She didn't just know the properties she was selling, but knew about all of the similar ones from other estate agents. She confirmed all the pros and cons of the properties we had already seen. Very impressed!
5/5
GoogleRecently used Miles and Barr and was very pleased with the service I received. Special shout out to Megan for all her help. Highly recommended
5/5
TrustpilotExcellent service from Folkestone
The service received from the staff at Miles & Barr in Folkestone has been exemplary. They are polite and easy to deal with, answering any queries in a professional manner.In her role as Sales Progressor, Emily Stickler has worked with us to achieve exchange of contracts on our sale. She has remained in regular contact throughout the process, providing timely updates each week.Thank you Emily for your help.
5/5
TrustpilotThey actually listen....
The team at Miles and Barr have been excellent. From the initial valuation they were helpful and informative and most importantly, they listened. This carried through for my interactions with them, no matter which stage of the sale.
We're happy to hear that our team provided excellent support throughout your sale. We appreciate you highlighting our proactive approach in resolving complications and ensuring a quick sale. Thank you for recommending us!
5/5
TrustpilotDebbie at Miles & Barr was very helpful…
Debbie at Miles & Barr was very helpful when purchasing our first home. Her communication was excellent when we had any questions or queries.
5/5
TrustpilotLisa Cook went above and beyond
Lisa Cook went above and beyond her role and really was fully responsible for helping us move despite multiple hurdles faced with our mortgage application etc. It was not a straight forward chain or journey but her guidance, advice and patience was incredible and she even ended up supporting the whole chain eventually as other sales progressors were hard to contact. Thank you Sarah, Lisa and Team!
5/5
TrustpilotWe met with Jake |Chamberlain of Miles…
We met with Jake |Chamberlain of Miles & Barr at a property to let. He was professional with a good degree of amiability throughout our meeting. In addition he appeared at all times to give a believable air of honesty which was refreshing in the present situation. We took up an inordinate amount of his time with questions and hypothetical scenarios and at no time did we feel that he had anything else to do except concentrate on us, the customer. Our appointment with Jake was very good as we had an unusual situation which he assured us would not be a problem an he gave us advice which we valued. It is a shame that we did not apply for the rental as Jake was such a likeable face to Miles & Barr. Due to our experience with Jake we would readily recommend the company
5/5
TrustpilotAmazing, owe Adam and the team at Herne Bay my life!
Adam and the staff at Herne Bay were so helpful and kind to both me and Mark even though we were having a rough time, and they helped us find our dream home! The kids love the big garden space and place to play football, and Mark can finally build his workshop! Thankyou all so much, we are so greatful for your help🫶🏽 Such a great and pleasant experience for the whole family.
5/5
TrustpilotFran was absolutely superb
Fran was absolutely superb.
5/5
TrustpilotThank you!
From start to finish the team looked after us. From the initial show round to the completion. Communication was brilliant and nothing was too much bother.
Thank you so much for your wonderful review, Claire. We are thrilled to hear that our team, especially Louise, who was your sales progressor, provided you with such reliable and supportive service throughout your journey. Your kind words motivate us to continue delivering quality experiences, and we look forward to assisting you again in the future.
5/5
TrustpilotExcellent sales experience-Miles and Barr
Sam .. and Emily Stickler did a great job.. selling the flat [which had languished with another agent for almost a year] within the first month.
Thank you so much for your kind words, Sue. We are thrilled to hear that Sam and Emily, your sales progressor, did a great job selling your flat so quickly after it had languished with another agent for almost a year. Your trust in our service means a lot to us, and we look forward to supporting you again in the future.
5/5
TrustpilotFirst class and professional.
Great communication and support from Louise Daly. It’s always stressful selling a property, particularly when solicitors can be so unresponsive, however Louise was very professional and kept us in the loop all the way. She even took calls / e mails when on holiday to try and get the sale over the line. First class from Louise and the Miles and Barr team in Margate.
5/5
GoogleOllie, Ricky and Izzy have been brilliant- one of them always getting back to me in the quickest of turnarounds and dealing with all of the requests I had for them. Polite, friendly, courteous and knowledgeable they all did everything I asked and more. A really good team!! Jade in Sales Progression has been brilliant too- so knowledgeable about the part of the process I knew the least about. There was nothing she didn’t know nor couldn’t advise me on- and her diligence in keeping to all the calls she promised me was incredible. Probably only my view and due to my naivety of the process - but did feel as if she was “default- siding” with the sellers when I raised the one negotiation area (survey issues raised and inventory pricing). I got immediate answers to my proposal, surprising to me that the answer could be offered before speaking to the seller. From that point I dealt directly with the seller regarding everything regarding the survey issues raised and the fix/recompense of. Again, I’m naive to the process and this may be the norm- but friends have told me that the sales Progressor (or similiar role) dealt with all of this for them with an impartial outlook. As I state, I’m unsure of the norm and this is not a complaint, merely an observation and simply the only area for me to comment on in an otherwise brilliant experience!! Thanks all Kier
5/5
GoogleI have used Miles and Barr recently to sell my property. I cannot praise them enough. Excellent communication, efficient, enthusiastic and always willing to take our wishes into consideration. I would specifically like to thank Adam M for his patience, knowledge and kindness throughout this process. Will definitely be using Miles and Barr again.
5/5
GoogleOlly made finding our perfect home and move to Whitstable so easy. He was really knowledgeable about the area and made us feel like no question was silly. I'd absolutely choose to go to him again when the time came and would recommend him to anyone looking to buy
4/5
TrustpilotOverall very satisfied
Unfortunately, we had a poor experience with the Canterbury sales team for our first attempted purchase - we were not told the property was going through probate until after we had spent circa £1500 on surveys and legal fees. £1500 and approximately 2 months of wasted time.Once we moved from the sales team to sales progression for the second property we were very well looked after and Rebecca was superb - see below.Rebecca in sales progression was excellent. Communication is so important and she was accessible and kept us right up to date. I really felt she wanted to get things moving as much as we did. I was confident she was working hard behind the scenes liaising with the legal teams and the vendor.
5/5
TrustpilotThe staff at Miles & Barr were truely professional
The staff at Miles & Barr were excellent. Max who facilitated the viewing was very punctual and knowledgeable, and no question was too much trouble. Sian in the Lettings Department was a real professional, very courteous and again was always willing to answer questions. Her speed of response within the whole process, from application to confirming the letting, was exemplary, and her level of communication was superb. All I can say is that the service overall was outstanding and that I would highly recommend Miles and Barr.
5/5
TrustpilotSuzanne Beard
All the staff I had contact with were very polite & courteous, dealt effectively & efficiently with any concerns I raised, made the whole process as strew free as it possibly could be. Wouldn’t hesitate to use your services again.For me it was a complete blessing to have Suzanne Beard in my corner. Her understanding and approach under difficult personal circumstances were exemplary. I so appreciate the care and efficient way she guided me through the process. Big thank you Suzanne.
5/5
GoogleI purchased a house with Olly being my guide from start to finish. As a first time buyer I was unsure of what to do and he guided me through the process. I would definitely recommend Olly as he is a true professional and a gentleman.
5/5
TrustpilotJed Hunt - Canterbury branch
Just had Jed from the Canterbury branch let me in to my (hopefully) new home to get a survey done. He was so patient with us and lovely. Thank you so much!!!
We're so happy to hear that the experience was positive! It's great to know that Jed's patience and service was helpful during this important step. Thanks so much!
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Tell us what you need and we'll put you in touch. Miles & Barr Whitstable hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Canterbury.
