Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat experience with Miles & Barr from…
Great experience with Miles & Barr from start to finish of buying our first home.
Nadine has great communication, very prompt in getting back to any questions. She was clear and helpful when encountering obstacles along the way and made the sale as stress free as possible. We fully recommend her and the team
Jay · 18 July 2026
Agent replied · 20 July 2026
Thank you, Jay & Eve, for sharing your wonderful experience. We are thrilled to hear that Nadine provided prompt and clear communication throughout your home buying journey. We truly appreciate your recommendation and wish you all the best in your new home!
★★★★★ 5/5
TrustpilotExceptional service
Having been a client of Miles & Barr for a number of years now, we have always experienced exceptional service, particularly from the Regional Team Manager (Michelle Purse) at Miles and Barr, Ramsgate, who is very diligent in ensuring that our properties are managed to a high standard and are compliant with all legislation.
Mrs · 16 July 2026
Agent replied · 22 July 2026
Thank you for your kind words, Mrs Da Silva. We are delighted to hear that you have consistently received exceptional support from Michelle and the team. Our commitment to professionalism and integrity ensures that your properties are managed efficiently and to a high standard. We truly appreciate your loyalty and look forward to continuing to provide you with great service.
★★★★★ 5/5
TrustpilotEmily stickler Our home-buying champ
Emily stickler was our contact point for the purchase of our first home, she was great from start to finish and got involved when we needed her too chasing paperwork,solicitors.Emily also kept us up to date fully with the process week by week and we were able to complete in a month as no chain either side because of the fast efficient service she provided. She answered all our calls and questions promptly. This whole process was made stress free by Emily and we thank her for that....
Belinda · 25 August 2026
★★★★★ 5/5
TrustpilotThe sales progressor
The sales progressor, Emily Stickler, was professional and helpful all the way through a difficult process. She kept us involved all the way through and was helpful in solving problems that arose. She kept the sale on track and was encouraging even when things looked uncertain. A big thanks, Emily.
Linda · 11 August 2026
Agent replied · 15 August 2026
Thank you for sharing your experience, Linda. We're thrilled to hear that Emily provided professional support and kept you informed throughout the process. We strive to deliver a seamless experience with integrity and local expertise. If you need anything further, please don't hesitate to reach out to us
★★★★★ 5/5
GoogleAfter a slow start and no viewings for 6 months, selling our house was transformed when Megan took on looking after us. She is tenacious, determined and takes her job very seriously, a consummate professional. What she says she will do she does, you can't ask for more! She is a credit to Miles & Barr. The sales progression team were hugely helpful - special thanks to Kim for revving up the process towards the end.
Fenella · 28 August 2025
★★★★★ 4/5
TrustpilotI have been a client of Miles and Barr…
I have been a client of Miles and Barr who have managed my property in Ramsgate for many years. Obviously there have been a few ups and downs but I have to say it has been a pleasurable and rewarding journey. Well I a still with them!, Mandy Wilkins
Mandy · 8 August 2026
Agent replied · 11 August 2026
Thank you for sharing your experience with us, Mandy. We are pleased to hear that your journey has been pleasurable and rewarding. We apologise for any ups and downs along the way and we are here to support you with our local expertise and professional integrity.
★★★★★ 5/5
TrustpilotMy experience with Miles and Barr
My experience with Miles and Barr - Ramsgate was second to none. Kept informed throughout the process.
Dane · 14 April 2026
Agent replied · 11 May 2026
We appreciate your wonderful feedback! We're happy to hear that you were kept informed and that you had a great experience with our Ramsgate team.
★★★★★ 4/5
TrustpilotLouise Daly was splendid
Louise Daly was splendid - quick, smart and reliable
Philip · 11 June 2026
Agent replied · 16 June 2026
Thank you for your kind words, Philip. We're delighted to hear that you found our support quick, smart and reliable.
★★★★★ 5/5
GoogleKaren Allan and her team were really impressive, an estate agent company who really cares about their clients and will provide the help you need in buying and selling properties.
Fionn · 15 December 2025
Agent replied · 15 July 2026
Thank you for your lovely review.
★★★★★ 5/5
TrustpilotExcellent Progression Service
The after sales service with Louise has been brilliant.
Gary · 27 May 2026
Agent replied · 29 May 2026
Thank you for your kind words, Gary. We're thrilled to hear that Louise, your sales progressor, provided you with excellent support and communication. If you need anything further, please don't hesitate to reach out to us.
★★★★★ 5/5
TrustpilotHave had a very positive experience…
Have had a very positive experience from the beginning, very professional Curtis. Would like to recommend the company. Thank you particularly to Becky White for keeping me updated on the progression most helpful during what can be a stressful time.
Julie · 20 September 2026
Agent replied · 23 September 2026
Thank you for sharing your positive experience, Julie. We are thrilled to hear that our professional team provided you with valuable support during a stressful time. We strive to keep our customers updated and appreciate your recommendation. If you need anything else, please don't hesitate to reach out to us
★★★★★ 5/5
TrustpilotLouise was a total star
Louise was a total star. So proactive, empathetic and communicative.
Michelle · 19 May 2026
Agent replied · 27 May 2026
Thank you for your kind words, Michelle. We are thrilled to hear that Louise provided such proactive and empathetic support. Our team strives to deliver a seamless experience through clear communication and professional integrity. We appreciate your feedback and look forward to assisting you again
★★★★★ 1/5
TrustpilotAs a tenant over 2 years with Miles and…
As a tenant over 2 years with Miles and Barrs I repeatedly experienced missed and poor communications, blatant failure to follow procedures and policies, including failures to formally received a complaint. Attitude of senior managers was arrogant and dismissive. A company very much geared towards landlords and NOT tenants.
Chris · 21 July 2026
Agent replied · 24 July 2026
Thank you for taking the time to leave your feedback. We are sorry to hear that your experience did not meet your expectations. We strive to provide a professional service to both landlords and tenants and will take your comments on board as part of our ongoing review of our processes.
★★★★★ 5/5
GoogleWe cannot thank ,Karen and Eileen enough for their help and assistance during our house sale.
It wasn't the most straight forward sale . However they helped us through it all.
I would highly recommend Karen Allan.
Jane · 15 September 2025
Agent replied · 15 July 2026
Thank you for your kind review.
★★★★★ 5/5
GoogleMy property sold so quuckly , I am selling my late parents home ,as the executor of their wills . It had been on the market with a different , very well known agent for 7 months and I felt it was not being actively marketed or promoted , so I made the decision to move to Miles and Barr. from the beginning Rob was amazing, he was kind taking into consideration our bereavement, and heloed with concerns as my oarents had a equity release on the property, so we only had a year to sell and we had wasted 7 months, he made it as easy as he could . Giving honest opinions and realistic advice. The house was onthe market not even a week and we had a offer and he managed to get full asking price after he felt inital offer could be improved on . From a sellers perspective ,if you are researching agents seriously consider Miles and Barr the branch i used was Whitstable but im sure their standards hold across the board . Even the photography of my parents property and descriptions were superior and the bungalow was marketed in its best light. The office staff happily answer questions , or return a call promptly with the information requested . They very much are working for the sellers , I'm sure they treat buyers equally well. I can't recommend them enough.
Lisa · 13 May 2025
★★★★★ 5/5
TrustpilotVery Professional
Very Professional, Excellent door. Very well installed. My property manger is Julie Greenstreet and she always goes out of her way to help. The liason between her and the owners makes for a great relationship with the tenant. Very grateful to all party's concernered. Thankyou.
Barry · 6 August 2026
Agent replied · 11 August 2026
Thank you for sharing your wonderful experience, Barry. We are thrilled to hear that you found our service professional and efficient. It's great to know that Julie provided exceptional support and helped foster a strong relationship with you as a tenant. We appreciate your gratitude and are here to ensure you continue to receive excellent customer value.
★★★★★ 3/5
TrustpilotI’m giving the company 3 stars Diane 100.
I’m giving the company, Miles and Barr, only 3 stars because to be honest they are hopeless. I’ve had so many problems with them due to the lack of last minute information and requests that at one point I was seriously considering taking my business to another company.
Having said that there is one person who is outstanding.
Diane !!
She is an absolute credit to the company. Always extremely pleasant, helpful in every way, answers any questions I may have, always emails or calls me back when asked, and sorts out any issues I may have. If it were possible I would give Diane 100 stars. In my opinion she should be running the company and the company would be a lot better off if she were.
Ken · 16 July 2026
★★★★★ 4/5
TrustpilotProfessionalism
Our initial viewing of the property by the Sales Advisor who conducted our initial viewing of the property, was unprepared & ill advised before showing us around. However this was compensated by the professionalism of Denise Lumpkin, Sales Progressor, who couldn't have been more helpful.
AB · 3 August 2026
Agent replied · 6 August 2026
Thank you for sharing your experience. We're sorry to hear that your initial viewing was not up to our usual standards. We appreciate your kind words about Denise's professionalism and support. We strive to deliver a seamless experience and would love to discuss any further concerns you may have.
★★★★★ 5/5
TrustpilotMade the stressful experience of selling as easy as possible
I sold my house recently and Louise Daly’s service was especially helpful. She made the process so easy for me and her quick responses to my questions made everything much less stressful. Would highly recommend!
Noriko · 7 October 2026
Agent replied · 13 October 2026
Thank you for sharing your experience, Noriko. We're delighted to hear that Louise provided such efficient support and made the process easy for you. We truly appreciate your recommendation and wish you all the best in your new chapter.
★★★★★ 5/5
GoogleCan't rate K Allan Properties highly enough.
Karen and her team were always on hand - often at short notice - with prompt responses and invaluable advice and guidance to secure the sale of our house with no issues.
Ian · 15 August 2025
Agent replied · 15 July 2026
Thank you for this lovely review Ian. It’s been lovely working with you both on our third transaction. A sale, purchase and another sale. We wish you all the best in your new home.
★★★★★ 5/5
TrustpilotDealt with all my needs and queries…
Dealt with all my needs and queries very quick and professionally. Easy and very nice friendly staff, both in building speaking face to face and with my agent via emails. Would recommend and tell anyone how good and friendly miles and barr are as a letting agency
Paul · 14 July 2026
Agent replied · 20 July 2026
Thank you for sharing your wonderful experience, Paul. We're delighted to hear that our friendly staff addressed your needs quickly and professionally. Your recommendation means a lot to us, and we look forward to assisting you again in the future.
★★★★★ 5/5
TrustpilotEmily finally did it, well done
Took a long time to sell but but Emily Stickler in particularly drove it forward with lets say challenging buyers. would recommend the company with no problems but the selling market really needs a overhaul in that once you make an offer, you should place a NRD. would save a lot of expense and wasted time.
Steve · 10 May 2026
Agent replied · 12 May 2026
We appreciate your feedback and are glad you recommend our services. We acknowledge the selling process took longer than expected, and we're thankful someone on our team persevered with difficult buyers. We value your suggestion on improving the market.
★★★★★ 5/5
TrustpilotLOUISE from miles and barr
LOUISE from miles and barr was there every step of the way. At the end of a phone or email. Answered or provided information to all my questions and done alot of the running around for me.
Ray · 16 September 2026
Agent replied · 23 September 2026
Thank you for sharing your wonderful experience, Ray. We're thrilled to hear that Louise provided such exceptional support and was there for you every step of the way. If you need anything further, please don't hesitate to reach out to us.
★★★★★ 5/5
TrustpilotLouise was really great throughout th…
Louise was really great throughout th whole process, thoroughly recommend!
Tom · 16 April 2026
Agent replied · 11 May 2026
We're happy to hear that you had a great experience. Thank you for your recommendation; it means a lot to us!
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