Trusted Agent profile · Canterbury
★★★★★
210 reviews across 2 platforms
7 Castle Street, Canterbury, CT1 2QF
Godwin Curtis Ltd's office in Canterbury, at 7 Castle Street, is rated 4.7 out of 5 across 210 reviews on two platforms, including 207 Google reviews rated 4.7.
Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
5/5
GoogleAn amazing experience purchasing a house through Godwin Curtis. They made our first experience of buying a house really pleasant. Great communication, friendly and understanding. We would definitely consider using Godwin Curtis again in the future. You're in safe hands with this local business.
1/5
GoogleWe recently finished a short term tenancy managed by this company. Before we moved in we were assured that the property would be thoroughly cleaned first but in fact it was absolutely filthy. After a few weeks we found that not all the utilities had been transferred to our name and we were told by this company to do their work for them by making the arrangements ourselves, which we refused to do. All the heating and hot water failed during a spell of cold weather, also there was a sound of leaking water. We were totally dissatisfied by the speed with which this company reacted to this problem which was caused, according to the plumber who eventually turned up, by the fact that the central heating had never been serviced. The only time that anyone came to inspect the property on the landlord's behalf was the day before the tenancy was due to expire. They expressed surprise that we were packed up and ready to leave, apparently because we had mentioned several months earlier that we might request a short extention of our tenancy. They then argued that, as we had not said that we did not require an extension we owed a month's rent in lieu of notice. Needless to say we refused to pay. I have not generally enjoyed my dealings with estate agents over the years, but I found my dealings with Godwin Curtis the least enjoyable of the lot. Not recommended for either landlords or tenants!
4/5
GoogleGodwin Curtis were very professional - and helpful and friendly - throughout our recent purchase.
5/5
GoogleHighly recommend Godwin Curtis. They responded very promptly to any issues and have lovely customer service and attitudes. I'm very thankful for all the work they have provided over the last year :)!
5/5
GoogleGreat experience renting my flat with them. David is super friendly and professional.
5/5
GoogleGood experience as a tenant of a flat managed by Godwin Curtis for several years. Previous experience with various different estate agents led me to dislike ever having to deal with them but Godwin Curtis have changed my perception.
1/5
GoogleDO NOT bother wasting your time with these people. I couldn't give a scathing enough condemnation of our experience as tenants. Despite multiple wrongdoings on their part that hugely affected our living experience, members of staff still have the gaul to make unfounded accusations to us as tenants, and then when finding this was their own wrongdoing, failed to apologise and continued with the same malicious and arrogant attitude.
5/5
GoogleHi I am a professional property investor and when I want to sell a property in Canterbury, Kent, I always use Godwin Curtis. They are efficient, effective and friendly. I can highly recommend them.
4/5
GoogleWe're coming to the end of a year long tenancy with Godwin Curtis and this review is the least we could do to thank them for being excellent throughout. They have been one of the best estate agents we have dealt with in Canterbury - particularly regarding any problems with the house which (on a number of occasions) were sorted out by professional tradesmen within 24 hours.
5/5
GoogleReally great experience with Godwin Curtis as a tenant. Always responsive and quick to help with any issues. Would highly recommend.
1/5
GoogleI had the misfortune of dealing with Godwin Curtis, and I must say it was an extremely disappointing experience from start to finish. I wouldn't recommend their services to anyone looking for a reliable and trustworthy agency.
1/5
GoogleI had a bad experience with them, Actually, they are cheating students who are studying at the University Of Kent. Please double-check the contract before signing. They remove the cancellation policy from the contract. Please forward information to all students who are studying at any University.
5/5
GoogleGodwin Curtis did great work in getting the tenancy arranged and completed. They were extremely helpful and excelled in this department. Would use them again, great value.
5/5
GoogleVery nice people to work with, courteous, considerate and good communications. Thank you!
5/5
GoogleGodwin Curtis provided an outstanding service, finding me a tenant within a matter of days. The team are extremely professional and timely in their responses. I would not hesitate in using them again.
5/5
GoogleExcellent estate agent, especially for students! Good value and they don't rip you off with endless fees (like other agents in Canterbury do!). Glad to have lived in a clean and up to date house with modern decor/furnishings and also with the knowledge that any issues would be responded to and dealt with very swiftly. Thank you!
5/5
GoogleThanks very much for a very efficient service. Jason in particular was very helpful. Recommended.
5/5
GoogleGreat professional service that made the process of selling very easy.
5/5
GoogleGodwin Curtis are the best in the business. Unparalleled local expertise, super efficient and a pleasure to deal with. I have just sold my house with them and was hugely impressed start to finish, and their rates were very reasonable too.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe had an excellent experience! We did an online viewing due to moving from abroad, and Godwin Curtis and Rachel provided a perfect service along the way. We are very happy with our new place!
5/5
GoogleRented a student property through them, and I have to say they're the best in Canterbury from previous experience! Any issues were sorted straight away and it was easy to contact them throughout the tenancy. Definitely one of the better student landlords in town.
5/5
GoogleWe recently rented a property in Canterbury with Godwin Curtis. The process was smooth and the service was perfect. Would certainly recommend.
5/5
GoogleNothing but good things to say about them. All issues solved within the day, completely willing to go above and beyond - gave us a new set of dining room chairs when not necessary, and when heating broke installed a completely new system ASAP. Highly recommended.
5/5
GoogleThe best estate agents. Managed to sell my home, when my neighbours agents were not so successful. The team at Godwin Curtis are friendly, honest professional great communicators and maintain an attention to detail that makes the difference. Highly recommend
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
