Trusted Agent profile · Cannock
★★★★★
1,195 reviews across 3 platforms
23 Market Place, Cannock, WS11 1BS
Butters John Bee's office in Cannock, at 23 Market Place, is rated 4.2 out of 5 across 1,195 reviews on three platforms, including 116 Google reviews rated 4.6.
116
Reviews on Google
This office
8
Reviews on Facebook
This office
1,071
Reviews on Trustpilot
Business-wide
Every review we hold for the Cannock office, from every platform, shown as written. First names only.
5/5
TrustpilotGood communications and prompt listing…
Good communications and prompt listing achieved early interest and sale despite difficult market conditions for viewings. Friendly, competent team were a pleasure to deal with - would certainly use them again - if the need arises!
1/5
GoogleRating only, no written review.
Thank you so much for taking the time and effort to leave us such a generous 1-star review, particularly without any context whatsoever. Interestingly, from the name attached to the review, we’re unable to find any record of having dealt with you, spoken with you, or had any involvement with you at all, which makes it rather difficult for us to understand what has inspired your rating. We genuinely welcome feedback, including criticism where something has gone wrong, as it gives us the opportunity to investigate and respond appropriately. We’d therefore be delighted if you could provide a little more substance behind your review. Please email me directly at JackBrindley@bjbmail.com with details of your concerns, the property or transaction involved, and how we have assisted you previously. I’ll be more than happy to investigate personally. Jack Brindley Branch Partner
5/5
TrustpilotI have a couple of properties rented…
I have a couple of properties rented out and managed by this company mainly dealing with hayley kelly from the start who was very helpfull, informative, polite and friendly.Very good customer service and I'd recommend her to anyone.
5/5
TrustpilotOverwhelmingly straightforward
Lisa led the process with ease, patience and overwhelmingly straightforward. The liaison was at it's best and she worked well for me as a buyer but also balanced with that of the seller to progress the sale to completion. Highly recommended.
5/5
Trustpilotexcellent service and an excellent…
excellent service and an excellent letting agent
Valentin, thank you so much for the positive review!
5/5
FacebookExcellent service from all of the team xx
Dear Karen, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling and buying your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. butters john bee Cannock estate agents
5/5
TrustpilotQuality service from Chelsea at…
Quality service from Chelsea at Newcastle
Hi Tracy Poxon, we are very happy to have provided you with such a positive experience!
5/5
GoogleVery professional, friendly and we would wholly recommend this company. They are completely covid safety aware and ensure all prospective buyers are checked and briefed so there are only serious potential buyers viewing.
5/5
TrustpilotCharlotte Foden came to photograph my…
Charlotte Foden from the Stafford branch came to photograph my rental property and within 24 hours the property was online and she was already booking viewings. Very impressed with such a speedy and professional service, thank you!
5/5
TrustpilotVery professional!
Very professional and a great company!! Nothing is too much!! My main contact has been with Chanelle Smith. I cannot thank her enough for all her support. Very much an asset to this company. Pauline
5/5
TrustpilotWe deal with BJB on a day to day…
We deal with BJB on a day to day basis, our point of call tends to be Stacey o'hara, I can't fault she deals with all our issues promptly and we're kept updated along the way!
5/5
Trustpilotthe staff are very helpful and polite
the staff are very helpful and polite, they made thing very simple and easy to understand things for me to buy a property in the area. Thank you, everyone, at Butters john bee, all the best to you all.
5/5
TrustpilotNew landlord
It has been a pleasure working with this Company. As a new landlord they have dealt with everything for me. Elisha has kept me fully informed all the way through. Pleasure to do business with x x
5/5
TrustpilotI reported a problem to Danielle on…
I reported a problem to Danielle on Tuesday by Wednesday afternoon someone was here to fix it, really quick to respond to my problem and kept me up to date with phones calls and emails. 👍🏼
5/5
Trustpilotletting my property
simple and completely stress free letting of my property with a very friendly Rebekka Gill. paying their fees is well worth avoiding the headache of finding a tenant and managing the property. highly recommended!!
4/5
TrustpilotWhat lovely service I had from Julie…
What lovely service I had from Julie today. She was very polite and approachable. Made me feel very comfortable to address my query with her. Hope to speak to her again when contacting the company.
5/5
TrustpilotVery pleased
Very pleased with the service from Abigail and Chelsea. Excellent negotiation with my new tenant and kept me up to date at every stage. I wouldn’t hesitate to recommend these ladies at BJB Newcastle.
5/5
TrustpilotAnother superb dealing with butters…
Another superb dealing with butters John bee. Stacey makes things easy,explains things so even the softest of us can understand and nothing is too much trouble for her. Takes away all the worry
5/5
TrustpilotAbi at the Newcastle under Lyme office…
Abi at the Newcastle under Lyme office has been amazing we went not even 3 weeks to completion to a tenant moving in! Fabulous service and advice to novice landlords would highly recommend.
5/5
TrustpilotButters John Bee staff are very…
Butters John Bee staff are very professional and helpful in all their dealings with clients and offer the personal touch, often going the ‘extra mile’ so that we are happy to remain with them.
4/5
TrustpilotBought my house through Butters John…
Bought my house through Butters John Bee. I viewed without delay and put in an offer straight away. Very efficient service and the whole process went smoothly with little delay. Thanks to the Congleton branch!
5/5
TrustpilotButters John Bee
Recently started working with Butters John Bee property management. I find Stacey O’Hara extremely informative, helpful and professional! Stacey makes the whole process really straightforward! It’s a pleasure to work along side you!
5/5
TrustpilotButters John Bee new tenants.
Butters John Bee quickly found reliable tenants for my property. I was kept fully informed throughout the process. This occurred during the covid 19 lock down. Social distancing was observed during all meetings.
3/5
TrustpilotHave rented a property for 6 years…
Have rented a property for 6 years staff are friendly and helpful but I have reported repairs many times and still not been fixed but apart from that my experience has been positive
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