Savills Primrose Hill reviews in Camden

★★★★★ 5/5

Trustpilot

Roshni has done a fantistic job being…

Roshni has done a fantistic job being the point person along with Max de Silva managing my flat rental through the usual issues from good to challenging.Thank you Roshni

Adam · 18 May 2026

★★★★★ 5/5

Trustpilot

I have had the pleasure of engaging…

I have had the pleasure of engaging with Fiona Wither from Residential Lettings since January 2024. Fiona is professional, efficient and considerate throughout all the matters that we've had to deal with this year. I truly appreciate the support of Fiona, as well as the wider team under Laura Bushell, and highly recommend them.

Katherine · 29 August 2024

★★★★★ 5/5

Google

Great service and great support throughout the process. Thank you Alex!

Fabio · 11 September 2026

★★★★★ 4/5

Trustpilot

Thanks for everything!

Thanks to Sholto for persevering with what turned out to be a tricky one after our buyer pulled out at the last minute. We got there in the end, and it was great to know that he was keeping an eye out for us to keep the sale moving forward. Thanks again!

James · 19 September 2024

★★★★★ 5/5

Trustpilot

Mark Chick is top class

Mark Chick is top class- really looked after us well throughout the whole process.

Toby · 11 December 2025

★★★★★ 5/5

Google

Working with Elias and the team has been a great experience. Not only did they get me a great deal - well - that's what you expect... they also provided the most fabulous customer experience throughout the process. Everyone I dealt with was helpful, knowledgeable and respectful. They epitomise being a 'trusted expert' during what is for most of us a challenging experience where we often feel out of our depth and out of control. My heartfelt thanks go particularly to Elias who provided me with guidance, sound counsel and a compassionate listening ear at each stage. And when the going got a little tough [it wasn't a straight forward transaction and we were up against a hard deadline that had to be met] Elias really, truly got going... he co-ordinated everyone, he ensured things were moving along and he made sure the lines of communication were totally transparent and timely. I can't thank you enough Elias!

Sue · 24 October 2022

★★★★★ 5/5

Google

In February of 2022 I took the decision to change homes. Savill’s Primrose Hill was my first port of call. Once we found the appropriate property Elias Raymond and his team where there through every bump and hiccup the universe could send! It sent many, more than I wanted to handle. Here to say that had it not been for Elias’s calm and knowledge I would have backed out of the purchase. He was there every step of the way, it was immensely reassuring. I was in safe hands and for that I’m grateful. I now own a beautiful new home and the opportunity for a fresh start & the creation of new memories. Elias’s effort have helped make this a reality. Thank you!!

Wendy · 24 October 2022

★★★★★ 5/5

Trustpilot

Brilliant customer service

Rented from Savills for about a year - felt really looked after by the staff. Vivian in particular was always on hand to address any problems and made sure issues got resolved quickly - an asset to Savills

Stuart · 18 June 2026

★★★★★ 5/5

Google

Lizzie is a professional and very hard working estate agent at Savills in Primrose Hill . Nothing was too much trouble for her. She sorted out last minute appointments and she was very happy to deal with our queries about a property we recently purchased. I am happy to recommend her as somebody who would provide an excellent service for both the buyer and seller of a property.

Mary · 24 October 2023

★★★★★ 1/5

Trustpilot

Lack of integrity and competence

There was very little factually accurate information that the Savills agent shared during the sales process from the kind of building, location of the car park through to what the service charge covered. They don’t provide the essential materials but expect you read every detail of their marketing brochures which the agent herself lacked knowledge - no value in dealing with the agent and what’s the purpose if their expectation is to read in detail the marketing material. A commission not earned for lacking the requisite skills and knowledge to make an honest sale. Since when did marketing material become the most important documentation taking precedence over what the agent communicates. They are bound by a code of ethics and speaking to the property ombudsman makes the standards clear yet they get away with not demonstrating the standards including using confidential client information inappropriately. Very disappointing and it’s a poor decision to engage them or trust anything the agent communicates especially when you’re forced to work through them as a sole agent as some developers insist. An all round unpleasant experience with defensiveness, a lack of analysis, rigour and zero accountability for any of their words and actions.

Anushia · 21 October 2022

★★★★★ 1/5

Trustpilot

DO NOT USE "Greedy Sales Reps & Lairs"

Do not use. Unless you get everything on paper/email from them. And I mean everything as their representatives will try anything to get a sale with false promises and late lie about it ever been mentioned or offered. Have witnesses and log everything. Do not take the name as they are professionals many of representatives keen to get sales. That is their goal not the customer. My statement maybe very strong but I have proof and now have to undertake a complaints from wasting my time and energy whilst had to incur costs on sale that was a lie.

Stromtrooper · 16 October 2022

★★★★★ 5/5

Google

Fantastic service from the Savills team at Primrose Hill. Gabriella’s a gem - highly knowledgeable about the local market, very pro-active with excellent professional skills which enables her to keep everyone informed and focused. Elias runs a first-class team there which found us 3 buyers quickly and organised highest-price competitive bid in what is currently a difficult market, so an impressive feat.

Paul · 11 August 2026

★★★★★ 5/5

Trustpilot

Best lettings agent experience

Yesterday, myself and my housemate had been doing a long day of unsuccessful viewings. After feeling very defeated, I got a call from Savills where I spoke with Nikita. It was almost 6pm and she offered to let us view a property around the corner to where we currently were. We loved the house so much and put in an offer straight away!!If it wasn't for Nikita being so lovely and accommodating we wouldn't have had the chance to see this property and get an offer in, in the nick of time.Thank you so much Nikita!!

Sarah · 13 October 2022

★★★★★ 5/5

Trustpilot

Attentive service and quick response

Savills have been managing my flat for 5 years whilst I've been living overseas. I've never had a void period. Aliya Charnley kept me up to date and was very responsive. The tenants have been good. Savills have a solid contractors for repair and maintenance who ensure that maintenance is done to a good standard.

Asif · 10 July 2024

★★★★★ 1/5

Trustpilot

Savills agents harassing buyers ignoring questions asked

I dealt with Mandy White at Savills Nightingale Lane. House sellers. Be aware! Aggressive estate agents habitually harassing potential buyers without any intention to facilitate communications or unblock buyers' questions DISGUST buyers and DRIVE THEM AWAY.It's common sense estate agents only care about their own commission but Mandy White really takes it to a whole new level:1. Aggressive HARASSING WITHOUT PROVIDING INFO: I had almost 3 weeks of crazy emails/calling every single day yet NOT responding to my questions about the property & missing important documentation. She was chasing me to pay for survey while key information was missing and she was the one who should chase the sellers. Turns out she did not care about my questions till I made it clear this blocks the situation then she started doing her job. 2. Nonsensically SABOTAGING AN AGREED SALE that almost came to the end: My searches were done and I paid for my own survey scheduled in 3 weeks. She tried to force me to use her survey providers saying if I stick with my survey provider they will put the flat back on market. So they did.Putting the property back on market AFTER I paid for searches & survey?? This is nonsensical. No new buyer will proceed quicker than my process in its final stage.Frankly she has been such a nightmare that not having to deal with her anymore started to sound pretty good to me. Living in that property may remind me of just how much harassing I had to go through to find my home!My first flat viewing was in 2014 and just when I finally thought I found the right place with search results coming out fine, Mandy White is making it unnecessarily difficult just because I want to use my survey provider recommended by my trusted friends. I not only wonder what kind of estate agents she is but also what kind of human being she is.Sellers, you want smart estate agents who know how to facilitate communications and unblock situations. AVOID the harassing/sabotaging type like Mandy White.

Elsie · 9 October 2022

★★★★★ 5/5

Trustpilot

Thanks to Ruaraidh and Sandra. Angus Office

Huge thanks to Ruaraidh and Sandra in the Angus office. We had made the mistake of first trying a generic estate agency firm in order to potentially save some money in selling out property which simply resulted in two months of frustration and angst. Changing to Savills was transformational. At the first meeting it was clear that the knowledge and experience about how best to market our property and how be best to approach the sale was on a different level. The result was a feeling of confidence that we were in professional hands. The bonus of an early sale was obviously welcome.

Jim · 7 October 2022

★★★★★ 5/5

Trustpilot

TESSA THE SUPER STAR

Savills were an amazing agent to deal with, especially our super star agent Tessa. From first dealing with Tessa it was easy. We had a long, and difficult sale but Tessa was patient, persistent and more than anything positive. She was incredible at communicating on all aspects (she set up an WhatsApp group which was perfect) she offered guidance and advice when needed. Out of all agents we have ever dealt with she was the most humble, friendliest and also relatable (where similar ages so maybe that’s why). She also came to see us on the day of completion, ensured everything was as it should be. She was FANTASTIC, I couldn’t recommend her highly enough.

Sarah · 7 October 2022

★★★★★ 5/5

Trustpilot

Great experience with Savills Stamford

We had a very successful and enjoyable experience working with Victoria, Charlotte and the whole Savills Stamford team in the sale of our home. They did an excellent job from the start with pricing, marketing, coordinating viewings and, very soon after, managing the bidding process. Once we had accepted an offer, Victoria and the team worked very hard to manage the process to exchange and completion, diligently following up with the buyer's agent and solicitor to ensure that the chain was moving and working closely and cooperatively with our solicitor when needed. Everyone at Savills was friendly & professional. We highly recommend Victoria and Savills Stamford to anyone looking to sell their property.

Erik · 18 September 2022

★★★★★ 5/5

Trustpilot

Excellent service from start to finish

Savills and Gabriella in particular have been very helpful every step of the way throughout the whole process. I was the buyer in this property purchase transaction, and although Savills were obviously representing the seller, I feel they have been fair and constructive when we hit some roadblocks along the way and they facilitated the dialogue, which was much appreciated. Gabriella is energetic, straight to the point and efficient but also very perceptive and supportive, which is a great combination. She will also go the extra mile to find the answer to any request/ question you may have. Wouldn't hesitate to recommend and would definitely use their services again.

AB · 21 October 2024

★★★★★ 5/5

Trustpilot

Super Team Work

I have been involved with the sale of my late brother's property in New Malden, Surrey. Due to the distance from where I live (East Yorkshire) I needed to choose a company for the sale who could be relied on.Dan Miller and his team were amazing, stepping far above their expected requirements in selling the property. I was kept up to date on all aspects of the sale at all times. It made the whole process a lot easier than I had thought possible and I am so very grateful to them.If giving a mark out of ten, it would have to be twenty! Many thanks to a great team. 20/10

H · 9 September 2022

★★★★★ 5/5

Trustpilot

Savills - the right estate agents to choose

On appointment you meet or are advised of the team that will be looking after you. Nothing was ever too much trouble. The experience of the company meant they knew who the right buyers were. They worked hard at synchronising everything so my purchase went welll too. The sale and purchase went very well due to very good management

Sue · 20 December 2025

★★★★★ 5/5

Trustpilot

Sale of flat

I recently exchanged on the sale of my flat with the assistance of savills mayfair with the help of Claire Reynolds who is head of that office and Kitty Halley also from that office. Kitty was my point person and Claire was always there to assist me as well should I need some re assurance. Having this "team" with me was very calming and efficient - and I can say that the team were faultless and I have been working in the property world for many years as an advisor to clients so that is saying something. As my day to day contact I found Kitty to be :Efficient Compassionate Always available and if not able to answer would always call me back Honest and she had the ability to tell me as things were rather than say what I may have wanted to hear Extremely hard working In short I'm not sure I could ask for more from the whole agency experience - Kitty was a tremendous person to have on my side and I would not hesitate to recommend her to anyone. Perfect service !

RR · 15 August 2022

★★★★★ 5/5

Google

The process was incredibly efficiently managed by Lizzie Watson. She responded me quickly and continued to keep me informed during the buying process. She was patient and helped me with all of my needs. It was a happy experience with her and I never felt rushed or silly when asking questions. I would highly recommend Lizzie Watson to anyone who is interested in buying/selling a property.

Hotpot · 24 October 2023

★★★★★ 5/5

Google

Alex and his team helped us find our beautiful new home in Kentish Town. They were professional, kind and responsive, answering all our questions and advocating on our behalf to the landlord. The process was smooth and easy. We would happily recommend them to any prospective clients and will definitely go back to them for our next move. Thank you in particular to Alex and Tanika!

Sufia · 24 October 2023