Trusted Agent profile · Camden
★★★★★
2,006 reviews across 2 platforms
7 Perrin's Court, Hampstead, NW3 1QS, Camden, NW3 1QS
Part of Savills, see every office.
Savills's office in Camden, at 7 Perrin's Court, is rated 4.2 out of 5 across 2,006 reviews on two platforms, including 189 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Savills Hampstead hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Camden.
Every review we hold for the Camden office, from every platform, shown as written. First names only.
5/5
GoogleAziz Shah was phenomenal. Between the moment we viewed, made an offer, signed and eventually moved in, it was literally only a matter of days. All the time Aziz kept things moving along and making sure we met our very tight timelines. Would definitely recommend!
5/5
TrustpilotVery quick responses from Kristina and excellent communication
Communication with Kristina Pascuzzi was easy and constructive, she helped with all queries and supported on every step
I am so glad to have been able to help you - it was a pleasure to work with you and I appreciate your kind words.Regards,Kristina
5/5
TrustpilotHad a very good experience with George…
Had a very good experience with George Pride at Savills as our property manager. Always really friendly and very prompt in response helping us with any issues we had
Thank you for taking the time to review our service, Sammuel - feedback is always incredibly helpful.I’m delighted that we met your expectations.
5/5
TrustpilotI like to leave review about Donna…
I like to leave review about Donna Phillips from Savills. Donna she makes my day by putting me in the good mood. Donna she is very easy to communicate with,she always very helpful and goes beyond to make sure that everyone is happy. She is a very responsible,hard worker and always finds time to advise and help in various situations.
Hi Lina, thank you so much for my review, it's truly lovely to hear that I have helped. Please do not hesitate to contact me if you need anything else.Regards,Donna
1/5
TrustpilotAppalling Rental Service By Savills St Tropez
Savills agreed a two month rental of my property in France. Contrary to the contract, the tenant smoked in four of the rooms - master bedroom, master bathroom, sitting room and dining room. The check out clerk noted a "strong smell of tobacco" to all these rooms which remains to date in the master bedroom. The Savills rental agent, against my firm instructions in writing, had the damaged curtains washed and they shrunk by 10cm in length. Savills, despite being aware there is an ongoing dispute, returned the deposit to the bad tenant without deducting money for the replacement curtains (I gave them a quotation for this) and are insisting that I make a claim through my own insurance company - which will result in them raising my premium for something that was not of my making. I have been treated appallingly by Savills and they have ducked and dived to get out of taking responsibility for their bad client. I would not recommend them at all. Be warned - if you have a problem with a bad client supplied by Savills you will be left high and dry and they will do all they can to protect the bad tenant.
5/5
TrustpilotThank you, Olivia Hill!
Olivia Hill was client focused, professional and most helpful! Thank you, Olivia!
Thank you for your lovely review. It was a real pleasure being able to help you.Regards,Olivia
5/5
GoogleRobert Lerner of Savills came to our rescue. Extremely professional and was always on the ball. After a prolonged engagement with other agents, Robert sorted our predicament out within a week. Robert never bombarded us with properties that were not on brief and kept us informed throughout the search. Robert is our one stop shop from now on. Top drawer.
5/5
TrustpilotSmooth experience
Very happy with the service I received (rental of new flat) - particularly with Aziz from the St John’s Wood branch who helped us in the process! He was available literally around the clock, and always eager to answer our questions. Also worth mentioning that when encountered a couple issues/disputes in the process, with the help of Aziz we managed to resolve them very smoothly.
Thank you for the lovely review. I hope you are enjoying your new home, and I hope to work with you again in the future.Regards,Aziz
5/5
TrustpilotExcellent Employee - Lauren Widnell
I have been dealing with Savills for a number of years and have found them highly propfessional.Moreover, I would like to point out that Lauren Widnell in the Lettings Department of the Hampstead branch is outstanding.This lady has always been willing to help and has gone beyond the call of duty without hesitation.I must admit that her excellent manners and professionalism will be an invaluable asset to any employer.I will always remember Lauren with great fondness and I would never hesitate to recommend her to any prospective client or indeed employer.
4/5
TrustpilotGreat experience working with Roshni
Great experience working with Roshni. Very helpful
5/5
TrustpilotMillie Willsmer at Savills Estate Agency
Millie Willsmer is amazing. She is very kind, approachable and patient. During our sale negotiations, she was helpful and gave us many good advises. Thank you Millie!
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your future endeavours.
5/5
TrustpilotProbably the most helpful estate agent you’ll ever meet
Melissa Gallagher from Savills, has been the most helpful and proactive estate agent that I have ever met, and I have met large numbers!From the get go she has been quick to respond to queries and provides super helpful answers. However, she has gone the extra mile to contact third party surveyors and contractors and pull together their reports on our behalf.She has also been great at communicating up and down the chain, chasing other agents and solicitors alike, to get milestone dates such as exchange and completion agreed and over the line.On top of this she has been easily contactable and good fun.
1/5
TrustpilotCommercial Property Management team do not seem to want to resolve issue
Savills manage the land behind my house and I emailed them in June about a tree on that property that was leaning dangerously and if it fell would damage both mine and my neighbours house. They said a tree survey was being done in August but heard nothing back from them. Chased in both September and October and was told they are waiting for quotes but no timelines or updates given. The tree needs to be removed asap and I can’t believe it would take over 3 months to get quotes etc. I am now having to email a third Regional Facilities Manager to deal with my concerns as they keep changing and no one seems to want to help resolve the issue.
5/5
TrustpilotTami Falzon was a fantastic property…
Tami Falzon was a fantastic property manager for us, over our two year stay. She was very quick, diligent and showed care in her responses. Thanks Tami!
5/5
TrustpilotTami is a breath of fresh air
Tami is a breath of fresh air! She deals with any problems with my flat rental quickly and always keeps me in the loop, which is appreciated.
5/5
TrustpilotT MCMAHON & DM Dewhirst
We approached Savills to sell our house in rural Aberdeenshire. Fiona Gormley and her team, including Laura Totten, provided a great service from initial meeting to final sale.
Dear Tam, thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
5/5
TrustpilotLucy was professional
Lucy was professional, prompt and helpful with finding our new home. We will definitely use her services again once our lease runs out.
We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.
4/5
TrustpilotGreat company to rent from
We’ve been renting from Savills’s for over a year now and been having a great experience since. Very efficient and friendly service from Adel, our property manager. Inspections are done in a friendly and professional way. I haven’t had to report many things but when I have, there has been a workman round within a couple of days. Any issues have been dealt with quickly. I would recommend them to anyone.Thank you!
We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
5/5
TrustpilotStaggeringly high staff turnover. But Angus is great.
In a company of staggering staff turnover, it is great to see Angus Wong show initiative and take control of issues. I hope he sticks around here . . . .
Thank you so much for your review. It's much appreciated. If you need anything further please don’t hesitate to contact us.
5/5
TrustpilotSavills have been amazing to work with…
Savills have been amazing to work with on finding my partner and I a property. We’ve worked closely with Paige who has been so, so helpful. Communication was great from the start - from enquiring, to viewing and then securing the property - everything was super quick. Paige has supported us throughout the whole process and made this move so seamless! I recommend Savills to anyone that is thinking about moving!
We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.Regards,Paige
5/5
TrustpilotEmma was outstanding
Emma was outstanding. Efficient, diligent and personable service from start to finish - couldn't have asked for more.
I am so glad I was able to assist! Thank you for leaving a review, and I hope to work with you again in the future.Regards,Emma
4/5
GoogleHarriet helped with our search over 6 months, always provided suitable properties, whilst we didn't progress with Savills, Harriet was really helpful and responsive.
Dear Thomas, It's great to hear that Harriet was very helpful! Were sorry we weren't able to help you on this occasion but we hope you return in the future! Best, Lauren McCarthy
1/5
TrustpilotAbsolutely awful
Absolutely awful, do not rent with them!!! Their whole process is extremely outdated, slow and very unreasonable. The people who work there (or at least the ones I have encountered) are not doing their job at all, they don't even reply to emails and when you go into an office they say you should email...You are pretty much left on your own and doing everything by yourself, would never ever rent anything through them anymore!
We are sorry to hear about your experience and thank you for bringing it to our attention. We’re keen to find out exactly how this happened so if you’d like to contact us to discuss it further please do email LCS@savills.com.
5/5
GoogleThank you so much to Paige and the team. They have been great through out the process ! Paige has been fantastic in keeping the process moving quickly and smoothly. Thank you so much for all your help. I would highly recommend using Savills to find a property to rent.
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Tell us what you need and we'll put you in touch. Savills Hampstead hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Camden.
