Savills Hampstead reviews in Camden

★★★★★ 5/5

Trustpilot

Sophia was excellent from start to…

Sophia was excellent from start to finish. Best Estate Agent we’ve ever dealt with. Always available to help and was great with communication.

Jon · 24 January 2022

★★★★★ 1/5

Trustpilot

Stay well clear of savills

Stay well clear of savills. I've been robbed £600 from a deposit after a 3 month dispute. £350 was held back saying I had rent arrears which wasnt true. This is FRAUD. as I could prove all of my payments that were correct, Every time I asked where these arrears have come from I didnt get an answer and no one could tell me where or when these arrears came from. They will give you a massive cleaning bill even though the property is clean and in good condition. I went to the payment protection scheme and they are just as useless. I am now taking legal action to get back the rent arrears which was wrongly taken from me. You dont expect to be done over by a big company but they are hiding behind the big name. I cant believe they get away with doing this to people.Dont be the next victim of fraud and give savills the pleasure of robbing your deposit.

Mickey · 4 December 2019

★★★★★ 5/5

Trustpilot

Thank you Jess Exley for everything to…

Thank you Jess Exley for everything to help us settled for our apartment at Greenford Quay. :)

Ryan · 19 October 2022

★★★★★ 1/5

Trustpilot

Savilles+Rechy beggars even tho flat in trust dispute+Rechy 'attorney' fraud/theif so rascist Nationwide refusing to let us have r money

Savilles,McIntyres+Rechy May sending begging letters to us to move flat out of Savilles,shall to gladly but flat not our is it?!! We have no reason to pay- In trust dispute with James McIntyre of Sorn Castle,Rechy May of Eachwick Hall and Fergus 3 Cuddy lane Morningside,and their rrpective partners bullying us causing hospitalisation of my darling husband for the last five yrs who had been mistreated in several hospitals but the McIntyre/Mays don't want him discharged just interested in our money,they were trying to wreck our happy marriage fir the last ten yesrs!They lying saying flat is ours/Gavin'sbut then return the title deeds,they are dealing with MMS/Denton's,Jackie McLaren the+Andrew Biggqart,just ripping us off and begging for miret,Gavin and I don't think so,that is racial hatasdnent.When they tried to get us divorce they realise sedbits OUR flat,mine and Gavin's,so they thought they could continue the abuse in private getting the police and NHS involved then btibing them w our money then Rechy lying to Gavin wg n he's had enough of her crocodile tears saying he owes her money when she been stealing from his 'trust fund's, abd calling the plc on me for no reason,lying to them,taking money from out private account,blocking private accounts,his brother were saying to him they wanted me to die! We had moved to Canada yes ago but these abusive ppl got us returned-they cant keep it private in the hospitals/plc sny longer! we were sent the accounts years ago now they refusing to send us trust deeds info which we is required and also Ewan and Rechy sat up an Scots OPG guardianship behind my back,onlt for 'incapacitated' but Dr Reid ha had 'capacity' for divorce process and then the Scottish courts begging 16,000 or something Rechy said she's pay it because she it was her 'divorce' not ours,hate these junkie alcoholic money orientated uncultured manipulative time waster bores.

Km · 1 November 2019

★★★★★ 5/5

Google

I had a great experience renting my flat with the Savills team. Aziz helped me through entire process. He was positive all the time and he was responsive on all matters. He revisited the flat multiple times to answer our detailed questions and we really feel lucky to meet him.

Orçun · 28 December 2023

★★★★★ 5/5

Google

Paige and Lauren at Savills Hampstead were super helpful in helping find an apartment for my mother in law. They couldn’t have done more to assist. Highly recommended! Paul

Paul · 24 October 2020

★★★★★ 5/5

Trustpilot

Karen was truly amazing and a breath of…

Karen was truly amazing and a breath of fresh air in her approach. Within a very short space of time our dream home was located offered and purchased.

Paul · 11 January 2021

★★★★★ 5/5

Trustpilot

Robin Howeson & Daniel Omell recommendations

Robin Howeson from Savill‘s auction team and Daniel Omell from the Hampstead office office took great care of my cousin and I whilst we were selling 2 properties as executors for my deceased father’s estate. Their personal service, desire to please, flexibility and understanding meant that they really pulled out the stops to make both sales possible and took great care of us as customers. My cousin and I recommend both of them for their great service and going beyond the extra mile.

Danielle · 20 September 2019

★★★★★ 4/5

Trustpilot

Exceptional property manager Lauren ✨

I can’t praise the property manager Lauren Sullivan enough for the incredible job she’s doing. She is not just helpful; she is proactive, friendly and efficient. She handles tenants concerns with such speed and precision that it leave me as a tenant feeling genuinely cared for! What stands out the most is her remarkable ability to bridge the communication between us, the tenant and the landlord. Any concerns or requests are conveyed promptly, creating a smooth and responsive environment for everyone involved. She really goes beyond the standard expectations from the experience I had with other agencies before. She is A starThank you so much Lauren :)

LZ · 31 January 2024

★★★★★ 5/5

Trustpilot

I sold my apartment in Montagu Square…

I sold my apartment in Montagu Square W1 through Savills (Marlebone) and specifically through their negotiator Tom Watts who was superb. I could not have asked for a more professional, more thorough, service. He was the key to securing the sale, totally focused on getting the job done, ensuring that both sets of solicitors and the buyer, as well as me, were kept in the loop throughout the process. He was a delight to work with. Kindest regards, Michael Harrison

MICHAEL · 14 August 2019

★★★★★ 1/5

Trustpilot

Savills - NO STARS!

This is my second review and before I write it I’d like to remind anyone reading that it isn’t possible to give a 0 star mark. Therefore, please deduct 1 star from the score in this review and in my previous one.My last review was made because of the way that Savills handled the renewal of my tenancy. As a result I decided to leave the property. This review is made because of the way that Savills have handled my leaving the property and their handling of the return of my deposit. I’m a landlord myself and prided myself on being a good tenant, the property was left in excellent condition after a one year tenancy. However, because I decided not to renew, it appears that Savills / my Landlord are trying to punish me through making unreasonable claims on the deposit. The exit inventory was inaccurate and some of the claims are excessive and untrue.We are still in dispute, despite the tenancy ending at the start of April.In summary, my advice would be NOT to use Savills under any circumstances.

Kevin · 19 July 2019

★★★★★ 5/5

Trustpilot

Savills did a phenomenal job

Savills did a phenomenal job selling our gorgeous garden apartment. They really succeeded where others could not, using creativity and technology to ensure we put our best foot forward. Professional, attentive, smart, and everything else you could ask for from an agent, Claire, Kitty and their team delivered a great result. We wish them the best of luck as they grow Savills Mayfair from strength to strength.

Daniel · 20 June 2022

★★★★★ 5/5

Google

We worked with Aziz who helped us find a great flat in Hampstead. Aziz was communicative and kept us updated every step of the way, which made a stressful process less stressful, which was much appreciated!

Rachel · 24 October 2023

★★★★★ 5/5

Google

Harriet Davies of Savills Hampstead worked with us to sell our property in GoldersGreen. She did an excellent job throughout the process keeping the rest of her team to task and making sure all of the various moving parts of the process were managed. Very grateful for her hard and diligent work.

Ben · 24 October 2023

★★★★★ 1/5

Trustpilot

Unless you have a property worth a…

Unless you have a property worth a million plus honestly don't bother. Stuck up and made me feel ashamed about my property and where I lived. I was left feeling like I made the biggest mistake buying my home but got other estate agents involved and their mindset and presentations were 100% better. Savills are the biggest time wasters

Kriss · 12 April 2023

★★★★★ 1/5

Trustpilot

Does not care about tenant's right at all

Not a nice experience renting from Savills branch close to bishop park at all. First of all no one explains their renting procedure to us at the beginning so we assumed it is the same with other agencies. Turned out it is not. Payment before contract seems to be the norm around there. They pushed us paying deposit and refused to explain what the deposit is for and how it works. a few days after us paying they sent us all the documents explaing what this deposit is for and it is none refundable. Then further down they played the same trick again telling us we have to pay the full down payment without a contract signed between landlord and us. Then after payment they didn't bother to tell us anything about moving in process. We had to chase them what time and where we can collect keys then they said Landlord already booked 9:30am on the day. Apparently they thought there is no point asking us if that is a good time and just decided on their own and didn't even bother to tell us the time if we didn't ask.

C · 5 June 2019

★★★★★ 5/5

Trustpilot

I had the best experience with Tessa…

I had the best experience with Tessa from Savills selling our flat in Battersea. She did such a fantastic job over a short period of time. Tessa was helpful, prompt, amazing at communication, and going above and beyond. Highly recommend :)

Zeynep · 10 June 2023

★★★★★ 5/5

Trustpilot

Excellent service from the property…

Excellent service from the property management team over the last 4 years. Prompt, professional and attentive. Just about to embark on a new let on my apartment, again through Savills.

James · 4 December 2024

★★★★★ 1/5

Trustpilot

They make money out of everything!

They made a large deduction from my deposit at the end of tenancy. I was a very considerate tenant and left the property in a good condition. I paid a cleaner who cleaned the property to reasonable standard. But they insisted that it needed thorough professional cleaning again and their cleaners charge extortionately! No consideration in lowering the deductions. Surely their so called independent check out agents have a commission in it. This agency charges a lot on move-in and then deducts from your deposit when you move out! Utter shame and a big dissappointment!

Prajwal · 9 May 2019

★★★★★ 5/5

Trustpilot

Excellent service

The team at Savills provided an excellent service. Beverley kept us informed at all times. She was always available to help with our queries and concerns.

SANDRA · 16 April 2021

★★★★★ 5/5

Trustpilot

Aliya has been great to work with…

Aliya has been great to work with managing my property, any problems they communicate well. It’s peace of mind, knowing my properties and safe hands. They found me great tenants.

Oliver · 29 February 2024

★★★★★ 1/5

Trustpilot

The rudest agency/agent I have ever had…

The rudest agency/agent I have ever had to deal with. I was looking for a property to buy for myself, and mind you these are higher tiered properties so I would have thought that the staff would at least be professional. I went to one viewing which went alright and a second viewing was scheduled. I let the agent know I couldn’t make it due to a work meeting, I told them well in advance (the night before even) which I deem is sufficient time to have a cancellation. The agent tried to reschedule the second viewing again a month later so we agreed on meeting on a Saturday again, I was on my way there but got caught in traffic due to a road closure, I told the agent I would try my best to make it but then after 20 minutes waiting at the closure I knew I couldn’t so I let him know accordingly. I was very apologetic and courteous but what I received back was one of the most rudest responses I have ever received from an agent or from anyone in a professional context, he told me that my conduct was poor (his words verbatim) due to this being my second cancellation and then proceeded to berate me that I had disrupted his schedule on his day off. I did apologize to him but in all honesty, 1) as an agent you should be able to anticipate that things come up, 2) I was not in control of the road closure, so there was nothing I could do about it, 3) it’s extremely unprofessional, in poor taste, discourteous and quite frankly insulting to tell a client that they have poor conduct when there is nothing they can do about their situation, 4) how was I supposed to know that it was his day off? If it’s not a day you’re working, then don’t schedule the viewing on that day, as far as I’m concerned if you schedule it on a Saturday, I will assume that you work on Saturdays. Safe to say I am going to another agency, if the service is like this for higher tiered properties I can only imagine what it’s like for lower tiers. I’m just glad I didn’t sign anything or have any money involved.

Andrea · 15 April 2019

★★★★★ 5/5

Trustpilot

Excellent service from Savills.

Excellent service from Savills.Particular thanks to Chris Ashman-Adams for his tenacity and patience dealing with a difficult buyer and solicitor related conveyancing problems and delays.

Dr · 18 June 2021

★★★★★ 5/5

Trustpilot

Great service in the Hampstead office

Harriet Davies in the Hampstead office was fantastic in leaving no stone unturned on the sale of our house. Same with James Diaper. This positive experience means I am more than happy to recommend Savills.

Simon · 13 September 2024