Every review we hold for the Camden office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI have had Savills as my property…
I have had Savills as my property manager for close to 9 years now and I must say I have had some exceptional agents covering my account - I want to particularly shout out Atticus Leung who has been incredibly helpful across a wide array of repairs/ replacements/ general Qs. The turnaround time is very efficient and all my questions are answered, the approvals from the landlady obtained and all the necessary works are initiated asap which minimises any inconveniences. We can’t always control other things going on in the apartment/ building/ residential area but having a helpful residential manager and agent helps a great deal.
Anastasiya · 30 April 2026
Agent replied · 27 May 2026
Thank you so much for your review, Anastasiya. It's much appreciated. If you need anything further please don’t hesitate to contact us.
★★★★★ 5/5
TrustpilotElliott Jones was very helpful
Elliott Jones was very helpful. The information we required arrived quickly and his liaising with others in the team on our behalf was effective. He is also very nice to work with.
Clare · 28 April 2026
Agent replied · 27 May 2026
We are so pleased that everything worked out successfully for you, Clare. Thank you for providing us with an update and for taking the time to review our service.
★★★★★ 5/5
GoogleCouldn’t recommend the Savills Hampstead team and Roisin O’Neill highly enough. Our home purchase required a lot of back and forth with the seller/solicitors which Roisin handled very professionally. Roisin was also very accommodating of our requests to view the property more than a few times before making a final decision. Her area and property knowledge was very appreciated as well as her willingness to share contacts to help enhance the property. It was very reassuring for us to have an agent who would respond almost immediately to our numerous questions and queries along the way. Thank you Roisin and Savills!
Asees · 24 December 2024
Agent replied · 25 December 2024
Dear Asees,
Thank you for your kind words and for taking the time to post a review. I’m delighted you are so pleased with your purchase and the service we have provided.
Kind regards,
Roisin O'Neill
Savills Hampstead
★★★★★ 5/5
TrustpilotA great experience
Chris and Emma at Savills Exeter have been great to deal with during our recent home relocation. They were professional, effective, reliable, clear, straight forward and efficient in everything they did but they were also friendly, thoughtful, responsive and really easy to work with. They were great at listening and understanding our situation as it evolved and changed and always ready to help with answers and suggestions when needed. Moving home can be a roller coaster of ups and downs but working with Chris and Emma and knowing we could rely on them to helpful and straight forward was a massive help and I am happy to be able to thoroughly recommend their services.
Philip · 23 April 2026
Agent replied · 27 May 2026
Thank you for taking the time to leave feedback, Philip. We’re so glad that you appreciate Chris and Emma/ we’re delighted to hear that you enjoy being part of the Savills team…. We are always working on being even better, so if you have any feedback or suggestions, please email socialmedia@savills.com so we can review.
★★★★★ 5/5
TrustpilotFiona Withers is a star.
Fiona Withers has been our property manager for many years. She is consistently quick to respond, make good recommendations, and liases well between ourselves, the tenants, and with contractors. She is a star.
Nick · 13 April 2026
Agent replied · 27 May 2026
Thank you for taking the time to review our service, Nick - feedback is always incredibly helpful. I’m delighted that we met your expectations.
★★★★★ 1/5
TrustpilotThreatening letter full of lies!
First time hearing of these is a "final warning" letter through my door from "Kevin Donohoe - Head of Asset Strategy, Planning and Delivery". Claiming they need to do a survey on my house and that their "records indicate" I have "refused them access" - NO one has knocked on my door about a survey! Claim they have tried to contact me via phone, letter etc and that I'm in breach of my tenancy and threatening to kick me out and legal proceedings, but I've had NOTHING from them until now! No letters, no calls, no one knocking on my door! This is absolutely disgraceful! I called and spoke to a nice lady, she was understandanding and apologetic, told me I should have had letters and stated a number of people have complained they've not recieved letters from them either so there's something wrong with the mailing system. She assured me I wouldn't lose my home - obviously, as I've not done anything wrong.
E · 17 April 2026
Agent replied · 27 May 2026
Thank you for taking the time to share your experience. We’re very sorry for the worry and frustration this caused you, that is certainly not the experience we want any of our residents to have.
We understand how upsetting it must have been to receive a “final warning” letter when you had not previously been contacted or made aware of the need for a survey. You are absolutely right that this should not have happened, and we acknowledge that there appear to have been issues with previous correspondence not being received.
Thank you again for bringing this to our attention, and we appreciate your willingness to cooperate moving ahead.
★★★★★ 5/5
GoogleWhen we put our house on the market we contacted several estate agents. When James Diaper and Daniel Omell from Savills Hampstead came to the house we were immediately impressed by their enthusiasm and their appreciation of small details that we had lovingly added to our house over many years. We had no doubt that we had chosen the right estate agents. James was always contactable and very easy to talk to and he helped us with the initial stages. The sale of the house was in the hands of Harriet Davies and she is a remarkably nice person who not only patiently showed the various prospective buyers our house but immediately reported back on how the viewings had gone. Harriet's perseverance has led to an exchange of contracts and we have found a buyer through Savills that is exactly the kind of person we would have wanted to carry on with the new history of our house. We can highly recommend the team at Savills from Hebe who wrote a wonderful description of the house to James and Daniel who made first contact and special thanks to the wonderful Harriet Davies.
Stephen · 24 November 2024
Agent replied · 11 November 2024
Dear Stephen,
Thank you for your kind review, its been a pleasure to assist with the sale and delighted to have found buyers who are very excited to be moving into their new home! Anything we can help with moving forward please do contact us as we would be pleased to offer further advice or assistance.
Best wishes,
Harriet Davies
Savills Hampstead
★★★★★ 5/5
GoogleDaniel Omell and his team at the Savills Hampstead office provided us with an excellent service for our sale. Daniel was very professional in his approach but always remained friendly. We valued his experience and his advice, which was commercial, confident and clear at every stage of the transaction. He and his team worked tirelessly on viewings and ensuring the sale stayed on track. The team kept in close touch with us throughout the whole process, which was reassuring and much appreciated. Thank you.
Mary · 10 November 2024
Agent replied · 23 October 2024
Dear Mary,
Many thanks for the review and we are delighted we got this over the line for you despite a few bumps in the road!
Please do contact us again should you need any further advice or assistance as it was a pleasure working with you,
All the very best,
Daniel Omell
Savills Hampstead
★★★★★ 5/5
TrustpilotSavills are the best
Savills have been truly amazing in this very long journey we have had to buy our beautiful home. Jamie and Sarah were nothing but patient and encouraging when things were not going well. The thing that sticks out for me is how nice they were.....not like the Estate Agents I remember from years ago who basically just wanted to sell the house and get their commission. Jamie cared about us as people and if you ever need to sell your house (or buy one) you cannot do better than SavillsThank you to Jamie & Sarah we love our new home
Jackie · 8 November 2024
Agent replied · 24 December 2024
Thank you for your lovely review, Jackie. It was a real pleasure being able to help you and hope you enjoy the new home.
★★★★★ 5/5
TrustpilotI recently ended my 4-year lease of an…
I recently ended my 4-year lease of an apartment that was managed by Savills. My experience was great - I found the apartment that met all my needs quickly and throughout my stay all issues were being resolved and attended to promptly and professionally. In the past year Angus helped me quite a lot, for which I'm very grateful. Highly recommend!
Olena · 17 August 2026
Agent replied · 24 September 2026
Thank you for your feedback, Olena. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home.
★★★★★ 5/5
GoogleSavills Hampstead recently helped to complete the sale of my flat. Daniel and Bianca were a pleasure to work with and successfully guided the sale to a successful completion. As an overseas seller, I felt comfortable calling Bianca to solve issues and she was always happy to go out of her way to do so. Thank you to you both for all your prompt responses and calm heads.
Peter · 16 April 2025
Agent replied · 23 October 2024
Dear Peter,
Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
Kind regards,
Bianca Zuccotto
Savills Hampstead
★★★★★ 5/5
TrustpilotGreat Service
Many thanks Ritesh for all your help, prompt replies and advice
J · 27 August 2026
Agent replied · 24 September 2026
Thank you for your lovely review, J Kerr. It was a real pleasure being able to help you and hope you enjoy the new home.
★★★★★ 5/5
TrustpilotYato Konde-The deal breaker
I was planning to give the company (who I was sure is a great company in the field when I first contacted them) one star and bad review due to the bad experience and stress I was put under due to negligence I had during the renting procedure at the beginning. Yato Konde is the reason why I am giving it 5 stars.Yato is an outstanding apartment manager who truly prioritizes her tenants' comfort. From the start, her professionalism and warm demeanor absorbed all my anger and stress and made me feel calm and relaxed and made me feel I was at home. She communicates effectively, addresses concerns promptly, and maintains the property impeccably. What sets her apart is her genuine care for residents; she fosters a welcoming community and has a positive attitude. Yato's dedication and good manners create an enjoyable living experience, making her highly recommended as a manager.If I want to summarise it is: Professionalism, Dedication & Care
NM · 25 October 2024
Agent replied · 24 December 2024
Thank you for taking the time to leave feedback/to share your opinion, NM. We are always working on being even better, so if you have any feedback or suggestions, please email socialmedia@savills.com so we can review.
★★★★★ 5/5
TrustpilotExcellent service from start to finish
Savills and Gabriella in particular have been very helpful every step of the way throughout the whole process. I was the buyer in this property purchase transaction, and although Savills were obviously representing the seller, I feel they have been fair and constructive when we hit some roadblocks along the way and they facilitated the dialogue, which was much appreciated. Gabriella is energetic, straight to the point and efficient but also very perceptive and supportive, which is a great combination. She will also go the extra mile to find the answer to any request/ question you may have. Wouldn't hesitate to recommend and would definitely use their services again.
AB · 21 October 2024
Agent replied · 24 December 2024
Thank you, AB, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.
★★★★★ 5/5
TrustpilotFantastic Experience with Stephanie at Savills
I had an excellent experience working with Stephanie Thompson from Savills. From start to finish, she was professional, responsive, and truly went above and beyond to ensure everything ran smoothly during my tenancy. Any issues I raised were handled promptly, and Stephanie was always easy to reach. Her attention to detail and dedication to her clients made the entire process stress-free.I highly recommend Savills, especially if you’re fortunate enough to work with someone like Stephanie. A fantastic agent and a great company!
Zhandos · 19 October 2024
Agent replied · 22 October 2024
We are so pleased that everything worked out successfully for you, Zhandos. Thank you for providing us with an update and for taking the time to review our service.
★★★★★ 5/5
TrustpilotHighly professional organization
Highly professional organization. I had an estate agent prior to Savills who was just awful, so I have a very good like for like comparison and the difference was night and day. Savills was responsive, professional, and efficient. If you're a tenant I would recommend looking for a flat that they manage. If you're a landlord, your property will be much better looked after with them than others out there.
AAM · 7 June 2026
Agent replied · 24 June 2026
We are so pleased that everything worked out successfully for you, AAM. Thank you for providing us with an update and for taking the time to review our service.
★★★★★ 5/5
TrustpilotGreat service thanks to Jack
We have been renting through Savills for 3 years now and have had numerous property managers through that time. Jack Iveson has been our property manager for a year now and has been simply incredible, for all issues no matter how big or small. We recently had a huge issue with the drains and he was amazing, advocating on our behalf to the building managers, coordinating all the drainage teams and being nothing short of relentless meaning that the issue was sorted a lot quicker than it would have been without him.He is always available to us, very responsive on emails, updated us regularly wherever possible and is the only property manager we have ever had that has actually picked up the phone to us!Thank you so much Jack, we are hugely grateful to you! He is an asset to Savills.
Robbie · 17 October 2024
Agent replied · 22 October 2024
Thank you so much for your review, Robbie. It's much appreciated. If you need anything further please don’t hesitate to contact us.
★★★★★ 5/5
TrustpilotI had a fantastic experience during my…
I had a fantastic experience during my tenancy with Savills at the property on Boleyn Road, with Ritesh Gopaul as our property manager. From the start, communication was always prompt, professional, and helpful. Ritesh made sure any concerns or maintenance issues were addressed quickly, and I consistently felt supported throughout my time as a tenant.The deposit negotiation process at the end of the tenancy was especially smooth. Everything was handled fairly and transparently, with no unnecessary delays or complications, making the moving-out process much less stressful.I highly recommend Savills, and a special thanks to Ritesh Gopaul for his outstanding service!
Will · 5 October 2024
Agent replied · 22 October 2024
Thank you for your feedback, Will. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home.
★★★★★ 5/5
Trustpilot5/5 experience
I’ve had the pleasure of working with George Pride, and I can confidently say he is the best agent I’ve ever worked with. George Pride is incredibly supportive, detail-oriented, and always thinking several steps ahead. Whether it’s answering questions or addressing concerns, he responds promptly and thoroughly, making the entire process seamless. I never have to chase or remind him of anything, his proactive approach takes all the stress out of the equation. If you’re looking for someone reliable and forward-thinking, George Pride is your person. Highly recommend!
Anonymous · 30 September 2024
Agent replied · 22 October 2024
We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
★★★★★ 5/5
GoogleI interacted with Savills while searching for my current rental home. While everyone on the team was professional and helpful, Victoria truly stood out for her empathy, courtesy, and commitment to finding solutions. She supported my pregnant wife and me every step of the way, ensuring we secured the house on time despite a very tight deadline. Victoria went above and beyond, staying beyond working hours, personally delivering the keys to our previous residence, and always remaining calm, patient, and exceptionally polite in every interaction. We’re deeply grateful for her support and will remember her kindness for a long time.
Sohrab · 24 October 2025
★★★★★ 5/5
TrustpilotClaire Newbury Excellent
I sold my house in Sep 24 by Savills Newbury.Claire was dealing with the sale she was excellent and keep me up to date with what was going on. We had a few up and down but Claire keep calm and got it sorted.The day I was leaving Claire turned up I was so glad to see her I was so behind with getting thing done.Claire got stuck in done the hovering and cleaning the kitchen I have to say a big Thanks to her.
Susan · 22 September 2024
Agent replied · 22 October 2024
Thank you, Susan, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.
★★★★★ 5/5
TrustpilotHelpful and Prompt and Great Reah
We have had dealing with Savills for 5 years. We received very good service. Their reply was prompt and they were very good at sorting out the problems we faced which were quite a few. Reah our point of contact made it easy for us and always answered our queries and guided us through when we were not sure how to sort out the issues. Thanks Reah. Robert Shutt;erworth also helped when Reaf=h was not around.Overall we are very happy with the service we have received
Customer · 19 September 2024
Agent replied · 22 October 2024
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be.
★★★★★ 5/5
TrustpilotOutstanding service from Chloe at Savills Tunbridge Wells
Our rental search came with complications - a non-standard financial profile and specific requirements for the right property. Chloe handled both with patience and professionalism throughout. She was responsive to every query, no matter how detailed, and proactive in keeping things moving. Most importantly, she guided us through a vetting process that our circumstances made genuinely challenging, advocating on our behalf and ensuring nothing fell through the cracks. It would have been easy for an agent to deprioritise a difficult application, but Chloe did the opposite. We'd recommend her without hesitation.
Jan · 6 March 2026
Agent replied · 22 October 2024
Thank you for your kind words and for taking the time to post a review, Jan. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
★★★★★ 1/5
TrustpilotWhat a terrible untrustworthy company
What a terrible untrustworthy company. They are responsible for Talbot Green Shopping Centre and they have employed SmartParking , an immoral and corrupt parking enforcement agency to monitor the parking there. After a couple of email exchanges with someone at Savills they stopped responding and refused to call back my enquiries. They are only interested in revenue from parking charges. Further showing why high street shopping is dying, because of Savills decision to use a highly dubious parking enforcement company that is completely without morals and acts illegally. I wouldn't trust them as a company at all.
Jay · 5 March 2026
Agent replied · 21 March 2026
Thank you for sharing your feedback. We’re sorry to hear about your experience at Talbot Green Shopping Centre and the frustration this has caused.
Could you please email additional details about who you have been dealing with at Savills and we can investigate (email: socialmedia@savills.com).
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