Trusted Agent profile · Camden

Knight Frank Hampstead Sales reviews in Camden

4.9

★★★★★ Excellent

1,617 reviews across 2 platforms

58-62 Heath Street, Hampstead, London, NW3 1EN, Camden, NW3 1EN

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Knight Frank's office in Camden, at 58-62 Heath Street, is rated 4.9 out of 5 across 1,617 reviews on two platforms, including 166 Google reviews rated 4.8.

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4.8 / 5

166

Reviews on Google

This office

Trustpilot logo

1,451

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Camden office, from every platform, shown as written. First names only.

5/5

Trustpilot

After a telephone conversation with Beth Tighe

After a telephone conversation with reference for a rental property, the service we received was exceptional. Friendly and very helpful. A viewing was arranged within an hour as we were in the area. We met up at the property with a young lady called Beth. She was knowledgeable of the area and the landlord of the property but unfortunately it was too small and did not have a garage. She then said she would send details of another property, which we received but again it just didn’t meet up to our needs. Beth has taken all our details and is keeping me updated constantly. This is excellent and much needed with moving to a new area. It is great to know that we are being well looked after. I would like to say Thank You to her.

Jane · 3 April 2024

Agent replied · 24 October 2024

Thank you for your feedback Jane. It has been great working with you so far and I’m positive we will find you your dream home in the end! Best, Beth

5/5

Trustpilot

Walid was absolutely amazing and…

Walid was absolutely amazing and extremely helpful from start to finish. He really helped me with minor details, even after the move in. Great character and has a lot of integrity.

Reem · 22 April 2024

Agent replied · 24 October 2024

Dear Reem,Thank you for your kind words. It was a pleasure to work alongside you in securing a new home. I am pleased that you are already settling in well and hope the rest of your tenancy will go just as smoothly.Very best,Walid

5/5

Trustpilot

Louna was super with our process

Louna was super with our process, worked really hard and was very responsive and professional at all times. A pleasure to work with.

Julia · 10 September 2024

Agent replied · 24 October 2024

Thank you Julia for your kind words. It was a pleasure assisting you. Louna

5/5

Trustpilot

Lizzie Normandale and Nadine Hartshorne…

Lizzie Normandale and Nadine Hartshorne are simply the best! They found us an even better flat than we hoped for and two of the most professional and responsive agents we have interacted with. They are friendly, solutions oriented and very talented. They don’t hesitate to go the extra mile for an amazing experience. They anticipated questions and made moving flats as stress free as possible. Thank you both!! Erin

E · 11 October 2024

Agent replied · 24 October 2024

Thank you for your kind words. It was a pleasure to help you find your new home. Best wishes Lizzie and Nadine

5/5

Trustpilot

Jamie Vass was exceptionally professional

Jamie Vass was exceptionally professional and really made every effort to accommodate us. We had some unique circumstances, and Jamie was creative and thoughtful how he approached this.We are entirely happy in our rental.

David · 17 February 2024

Agent replied · 24 October 2024

Many thanks David,, I appreciate the comments. With unique circumstances, sometimes it just takes a little ingenuity to get a conclusion. I am glad to hear that you are happy and settled in your home!Jamie

5/5

Trustpilot

Excellent Service

Ehteshaam Ahmed was extremely helpful when I raised an accounts query. He looked into the problem and has made various amendments which will hopefully prevent it being an ongoing problem. Excellent service!

Supermummy1 · 28 March 2024

Agent replied · 24 October 2024

Thank you Yvonne! It was a pleasure assisting you in chasing for the rent. Please let me know if you require assistance in the future and I will be more than happy to help.Kind regards,Ehteshaam

5/5

Trustpilot

Josh Ward Brickett…

It’s a pity that Josh Ward Brickett only got to serve me from 2023 onwards till today. It would have been fantastic if I have had the opportunity to know him earlier because he was ever so helpful so obliging and interested in whatever he’s tasked to do. He’s someone who can be depended upon for assistance when you need an urgent attention thereto. Yes he’s a truly a good and reliable person. I wish Josh Ward well in his future endeavors. Thank you.

Lee · 28 March 2024

Agent replied · 24 October 2024

Thank you very much Lee. You have been a pleasure to work with, and I am pleased to have been there each time you have needed me. I wish you all the best and a prosperous rest of 2024. Best wishes, Josh

5/5

Trustpilot

Great service

Great service from Knight Frank. Emma has been looking after our property for a few months and has been excellent - responding promptly to questions, and sorting various requests. Very friendly and very efficient.

I · 16 February 2024

Agent replied · 24 October 2024

Thank you for taking the time to write a lovely review, I really appreciate it. All the best, Emma

5/5

Trustpilot

Daniel at Knight Frank is excellent!

Daniel has been very efficient and professional in the management of our properties. I can highly recommend Daniel and Knight Frank Lettings and Management Services

Bill · 1 August 2024

Agent replied · 24 October 2024

Thank you for your very kind words, it’s a pleasure working with you and the management of your properties.Warm regards,Daniel Lloyd

5/5

Trustpilot

Quick response

Joanna and Daniel have always been really responsive and professional when we needed repairs.

Laura · 14 May 2026

Agent replied · 24 October 2024

Thank you Laura for your kind review and for taking the time to leave your feedback. Thank you. Joanna and Daniel

5/5

Trustpilot

Mark Johnson can be trusted.

Mark Johnson has been quite devoted to my wishes and also open about the status of the apartment I visited. Top service !

Heer · 3 September 2024

Agent replied · 24 October 2024

Thank you so much for the kind words, and we hope to be able to help you again in the future.All the best,Mark

5/5

Trustpilot

Louna was very communicative

Louna was very communicative, and an excellent agent to deal with all round - promptly helping with EICR checks and tenant changeover

Sina · 20 October 2025

5/5

Trustpilot

Thank you

Very happy with the support provided in managing my rental property lease renewal - thank you to Nicole Fingerhut and Liv Cross.

Michael · 17 September 2024

Agent replied · 24 October 2024

Thank you Michael for your kind word. We have both enjoyed working with you and we are both looking forward to working with you in teh future. Liv and Nicole

5/5

Trustpilot

Phillip Dunn - Best property manager

I can't stretch enough what a great experience to have Phillip look after any queries I had the past months (which is truly rare in most property management firms). Overall amazing experience so far with Knight Frank, they simply take it to the next level and put in place an emergency number you can call outside working hours and it does live up to the standards one would expect ! I got them sending me a plumber on a Sunday less then 2hrs after making the call … can’t beat that ! and that’s just one example.

Kari · 20 March 2024

Agent replied · 24 October 2024

Thank you, Karima, for your kind words. It has been a pleasure looking after your tenancy. I wish you all the best for the future. Phillip

5/5

Trustpilot

Charlie was a great help in my…

Charlie was a great help in my apartment search. He was very friendly and answered all of my questions during the viewing he arranged.

Jude · 14 August 2024

Agent replied · 24 October 2024

Hi Jude, I’m glad I could help you along your property search and I wish you all the best going forward in London.

5/5

Trustpilot

Phillip Dunn is an exceptional property manager

Phillip Dunn is considered and well-informed, and so offers valuable advice. He is prompt; efficient and conscientious, and so is able to deliver on that advice. He is an exceptional property manager.

Ben · 19 March 2024

Agent replied · 24 October 2024

Hi Ben,Thank you for trusting me to look after your property for the last few years, it really has been a pleasure. Phillip

5/5

Trustpilot

Very happy with Knight Frank’s…

Very happy with Knight Frank’s services. Ellie and her team did a great job in finding a suitable tenant and in ensuring that the tenant’s move in process was smooth. Would definitely recommend the Knight Frank team.

Hon · 1 December 2023

Agent replied · 24 October 2024

Thank you so much for the kind review, it is much appreciated. I am glad we were able to help secure a great tenant.Ellie

2/5

Google

Very good looking office but not the easiest company when it comes to communication

Ovace · 10 May 2026

Agent replied · 10 October 2026

We’re so sorry you feel this way, a bidding process is always a challenging time for interested parties. If you would like to discuss the process, and any issues, please do contact me directly. We wish you all the best in your ongoing property search, and very much hope that our teams can go on to help you with this. Kind regards Suzanne Vickery Customer Experience Manager suzanne.vickery@knightfrank.com

5/5

Trustpilot

Knight Frank excel in the "modern house" market

I appointed Knight Frank in Bath to market my property in the surrounding countryside, which is an unusual one - highly designed, with an unconventional living space - that requires a creative approach. It was therefore a choice between Knight Frank, as a well-networked local office with a strong established brand, or one of the more recent entrants specialising in niche properties. On the basis of my discussions with Francesca Leighton-Scott, and her wish to push the design/architecture angle hard, I chose Knight Frank. I am so glad I did! Their approach has been superb, with all the tailoring and perfectionism of an architect (or the owner of such a property). That includes amazing photo shoots - two, not one, at my request - a stunning brochure with well-crafted text which I co-authored, and a round of journalism, including successfully landing Sunday Times "Property of the Week" for me. Last but not least, the visits themselves have been conducted not by a junior agent but by Steve Dean, a former business owner who spent hours with me getting to know the property and all the thinking behind it, building a real rapport with me and a passion for the building. He then conveyed this to viewers to remarkable effect (all have commented). In summary, this has been a Rolls-Royce service from an elite outfit. The firm's establishment-friendly brand and good reputation are complemented, at Knight Frank Bath, with an astute and stylish engagement with the "modern house" and "designed" market. Many thanks to the team of Fran, Steve, Phoebe and Florence. Superb, and I would recommend them wholeheartedly to anyone with an interesting property to sell.

Tim · 14 March 2024

Agent replied · 24 October 2024

Thank you so much for this Tim, it is great to know that our collective efforts as a team are creating such a positive experience for our clients as this is exactly what we strive to do! We have all thoroughly enjoyed working with you to date and look forward to continuing to build this relationship in the future. Kindest regards, Fran, Steve, Phoebe, Florence and the Bath Knight Frank team.

5/5

Trustpilot

Stine at Knight Frank

Stine was being incredibly helpful and efficient in helping us find and rent the perfect apartment for us in Notting Hill. She was always available, helped guide us throughout the process, and was always incredibly friendly. 5/5!

Carl · 22 November 2023

Agent replied · 24 October 2024

Dear Carl, It was a pleasure to assist you and William to move into your new flat in Notting Hill!Enjoy your time there, and feel free to reach out for any assistance you may need in the future.All the best,Stine

5/5

Google

Yasmin and Katy did a terrific job selling our home in Hampstead. We saw four agents and decided to go with Knight Frank as sole agent. Of the four agents, Knight Frank were most ambitious on price - however they delivered. We were really pleased with the professional and personable service. Recommend highly.

Caroline · 4 May 2025

Agent replied · 23 May 2025

Dear Caroline, Thank you so much for your lovely review! It was a pleasure to sell such a beautiful house and we were delighted to be working with you. Please do reach out if we can ever assist in the future. Best wishes, Katy, Yasmin and the Knight Frank Hampstead team

5/5

Trustpilot

Very efficient service received from…

Very efficient service received from Dan from Renewals. Our rental agreement was up for renewal/extension, Dan was very helpful and quick in providing the needed information.

Paola · 2 July 2024

Agent replied · 24 October 2024

Thank you ever so much for your kind response, it was a pleasure to assist. Do reach out if you need anything further!

5/5

Trustpilot

The property manager Jason Nwimo was…

The property manager Jason Nwimo was newly appointed, he's been very responsive and take swift action to resolve all issues related to the tenants and the property. Big thumbs up.

Stephen · 18 April 2024

Agent replied · 24 October 2024

Dear Stephen, Knowing that you have taken the time to share your positive experience with others is incredibly rewarding and serves as a testament to the hard work and dedication of our team here at PMWe are thrilled to hear that you are satisfied with the level of service provided by Knight FrankIf there is anything else we can assist you with or if you have any further feedback or questions, please do not hesitate to reach out. Warm Regards,Jason

5/5

Trustpilot

We had very satisfying experience with…

We had very satisfying experience with Vinoath Selvakumar from Knight Frank who helped us find a property rent. He's very responsive, professional and helpful. There was some issue with the landlord of one of the apartments we viewed but he succeed to help us find an alternative that we are satisfied with.

Mandy · 3 August 2022

Agent replied · 24 October 2024

Dear Mandy,Thank you for your kind words.All the best in your new home.Kind regards,Vinnie

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