Trusted Agent profile · Camden

Kinleigh Folkard & Hayward West Hampstead Sales reviews in Camden

4.4

★★★★★ Great

1,855 reviews across 3 platforms

199a West End Lane, London, NW6 2LJ, Camden, NW6 2LJ

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Kinleigh Folkard & Hayward's office in Camden, at 199a West End Lane, is rated 4.4 out of 5 across 1,855 reviews on three platforms, including 238 Google reviews rated 4.7.

Google logo

4.7 / 5

238

Reviews on Google

This office

Yell logo

1.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

1,616

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Camden office, from every platform, shown as written. First names only.

1/5

Trustpilot

Rianna Watson is very rude

Rianna Watson is very rude, she does not respond to emails or assist those who ask for help, she was horrible over the phone and lacks basic manners. Why hire someone who can’t even communicate with clients. We’ve had a horrible experience.

Unknown · 26 September 2024

5/5

Google

Dealt with Nye over at KFH and was surprised by the solid service I received as most agents have a bad name for themselves. Great communication with me asking questions that may have been a waste of time but he kept it professional and gave me a great experience. Brilliant service from Nye will be back for my renewal!

Devon · 24 October 2023

5/5

Google

Amazing staff! Process went so smoothly really recommend this agency! I finally got the flat I wished for! Thank you!

Sara · 10 July 2025

5/5

Trustpilot

KFH was very clear and supportive…

KFH was very clear and supportive throughout our rental process. Letting agent Paul Johnson was equally clear, efficient and helpful throughout the procedure also! Communication was very strong throughout and continues to be now that we're all moved in :)

Catherine · 21 October 2024

5/5

Google

Nye was absolutely brilliant when we were looking to find a place to rent. Lined up a couple of properties to view on the same day, was super responsive during the whole rental application period and very professional. Would recommend him and KFH to everybody.

Jela · 25 July 2024

5/5

Trustpilot

Stephen Akinlusi is the best agent…

Stephen Akinlusi is the best agent ever! Like OMG. Stephen took the time and dedication help me and my family getting our flat. we were first time buyers and his help was crucial, always checking, communicating, providing guidance even helping us out with our solicitors.Stephen is a true asset to KFH Lordship Lane and I’m EXTREMELY THANKFUL he was my agent!!!! 100% recommended.

Maria · 24 June 2023

5/5

Trustpilot

Bayswater office and Mimi Wilkinson

My experience with the agency and especially Mimi Wilkinson of the Bayswater branch was above and beyond expectations.Patient and hands on with anything needed, from finding the perfect property, till completion -despite difficulties we encountered with the process. I would work with her again anytime and the office was overall very helpful.

Jessica · 14 March 2024

5/5

Trustpilot

Supportive every step of the way - Lucas

Lucas supported us through the process of being first time buyers, explaining everything we needed to know and going above and beyond to ensure we had all of our questions answered in a timely manner. We felt confident that Lucas helped us pick a mortgage product best suited to our needs. We would recommend Lucas to anyone looking for a mortgage. Thanks so much!

Candice · 21 May 2023

5/5

Trustpilot

Lucas Matta Mortgage Advisor

Lucas has been consistently communicative and professional throughout the mortgage arrangement process and has provided an efficient and complete service throughout. I would recommend his services to anyone looking to arrange a mortgage and I have nothing negative to say about my experience. Excellent.

Richard · 5 August 2024

5/5

Trustpilot

The service we received was amazing

The service we received was amazing. Hannah and the team went above and beyond. We had a bit of a rough time trying to sell our flat in the current market, but Hannah didn't give up on us and ended up finding us the perfect buyer.I would highly recommend KFH!

Michael · 16 April 2024

5/5

Google

David and his team provided a very professional and responsive service from start to finish on both our house sale and house purchase. Their advice on price and approach was well informed and sound - leading to a successful outcome in both cases. Our decision to engage KFH was fully vindicated.

Jon · 27 March 2024

5/5

Trustpilot

I purchased my property via the…

I purchased my property via the Southfields branch.Grant the manager was friendly, helpful, efficient and listened to my needs. Nothing was too much trouble, Grant even helpedme to navigate extending my lease. Well done and thank you Grant .The staff in the branch were also friendly and efficient .

Pete · 1 May 2024

5/5

Trustpilot

I used the Clapham brand of KFH to sell…

I used the Clapham brand of KFH to sell my Flat and had Aarti Chohan as my agent and sales progresser, who was fantastic. The sale was littered with issues from the buyer but Aarti was always on hand to speak to, was very quick at coming back to messages & emails and I felt that she really trusted agent throughout.

Rob_ · 27 July 2023

5/5

Trustpilot

Excellent Service

We had a positive experience with KFH in particular Chris Hulme who provided a great service. Everything was done so fast. He was always available and efficient. It was a pleasure doing business with him. We would not hesitate to use KFH again in the future.

Ms · 18 June 2024

5/5

Trustpilot

KFH were amazing in helping us to…

KFH were amazing in helping us to secure our first flat. Very responsive during all of the stages of the process (often times more responsive than our solicitors), and very helpful with any questions we had when issues arose with our purchase. Shout out to Lucia who handled our purchase.Would definitely recommend using KFH

Robert · 28 December 2023

5/5

Trustpilot

Great tenants from KFH Peckham

We have used KFH Peckham for many years. We have always had great tenants. That is the most important thing as a landlord.Most of our tenants have stayed with us for four or five years and we keep in touch with them.

CustomerM · 16 August 2024

5/5

Trustpilot

A hero named Med!!

I can’t thank Med enough for the service he provided. He went beyond his job role to help me complete my remortgage. Med was always available to answer any questions or problems I encountered (and there were a lot)

Sahin · 1 October 2024

1/5

Trustpilot

Terrible service in lettings and…

Terrible service in lettings and virtually no property management concerning serious issues with house.

Geneviève · 15 September 2026

5/5

Google

I called KFH to inquire about a property. The property I was inquiring about was no longer available but Kelly Duffy from KFH took my contact details and information in regards to what I was looking for. She called me up a few days later about a property that might be of interest to my husband and I. From the get-go, Kelly has been responsive, understanding and has had great listening skills. We secured the property that she had in mind for us which was great because we were on a strict timeline and had quite a few specifications. My husband and I couldn't be more grateful for her professional service!PositiveResponsiveness, Professionalism

Naomi · 25 December 2020

4/5

Trustpilot

Pete from the Acton office

Dealt with Pete in the Acton office from start to finish. Pete was fantastic in altering his approach to my specific needs; online and video house tours for example. Post rental agreement, Pete was also happy to help me get in touch with the landlord to sort some teething issues. Even though he was on holiday!

Darragh · 1 November 2023

5/5

Trustpilot

Miss Marta was our advisor and she did…

Miss Marta was our advisor and she did very well for us giving us feedbacks any mail we sent she will reply back at any any time any day mostly our calls we really enjoyed working with her. She is very good Negotiator. We are grateful.

Eric · 29 May 2024

5/5

Trustpilot

THANK YOU KFH

Cannot thank all the team at KFH for both their outstanding and professional service. especially Finan, who worked tirelessly to get our sale across the line in a relatively short period.Without any doubt or reservation we would most certainly recommend KFH

James · 24 August 2024

5/5

Trustpilot

Well done and thanks, KFH Highgate!

We've had a very positive experience with KFH Highgate. It has been particularly useful to have the excellent mortgage consultant Sawan under the same umbrella as the fundamental estate agency, and on the purchase side, Euan has been very helpful at every stage. We have felt in extremely safe hands, and all has been handled with good humour. Top recommendation!

Ian · 16 July 2023

5/5

Trustpilot

Lucas Matta is a life (and home) saver

Lucas Matta was a fantastic help during a very quick and last-minute turnaround. He explained everything very clearly and thoroughly and answered all of our questions. We would happily recommend Lucas to anyone who needs a mortgage advisor in future.

Hope · 6 September 2024

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