5/5
Finn and David were really helpful and…
Finn and David were really helpful and communicated well.
Trusted Agent profile · Camden
Verified
★★★★★
2,025 reviews across 3 platforms
38 England's Lane, Belsize Park, NW3 4UE, Camden, NW3 4UE
Part of Kinleigh Folkard & Hayward, see every office.
Kinleigh Folkard & Hayward's office in Camden, at 38 England's Lane, is rated 4.4 out of 5 across 2,025 reviews on three platforms, including 408 Google reviews rated 4.8.
408
Reviews on Google
This office
18
Reviews on Facebook
Business-wide
1,599
Reviews on Trustpilot
Business-wide
Every review we hold for the Camden office, from every platform, shown as written. First names only.
5/5
Finn and David were really helpful and…
Finn and David were really helpful and communicated well.
4/5
Very organised!
Very knowledgeable team and professional. Being on a chain is painful and the whole process is horrible but I am grateful for the support we received from Ross and Charlie.Very grateful for your support.
2/5
Misinformed about the noise in the…
Misinformed about the noise in the property we moved into. Estate agent and Landlady both said how "quiet" the property was. They knew it would be a deal breaker and they kept their mouths shut at best... Watch out for these guys. Most of their positive reviews come from home owners who have sold their property through them, not renters.
5/5
KFH and Sarah Thomas were excellent
KFH and Sarah Thomas were excellent - highly recommended.
5/5
Very efficient
Very efficient. Great service.
5/5
KFH North Finchley team delivered end…
KFH North Finchley team delivered end to end service . Dillion from Rentals and Stuart/Hannah helped every step of the way with sale of our beloved house. They made themselves available whenever we need them. I am greatful for their service.
5/5
Reliable and trust worthy professional service
Honesty, customer care, prompt and professional approach to remit their responsibility. Well organised and trust worthy. I have been enjoying their expert services for the many years and expect to do so inthe coming years.
5/5
Tenancy renewal
This was a tenancy extension and it was handled efficiently though of course less work for KFH for the same fee. Might be worth considering reduced fee rate for renewals. However, we have worked with KFH for several years as landlords and have valued the professionalism and efficiency of the service we have received.
1/5
72 viewings shop record
72 viewings shop record. No phone call from shop manager at any point through the 12month nightmare. Continuous viewings being taken my trainee agent. 40 grand less than they told me they could sell it for. Overall absolute s**t show
5/5
Professional team
The team at Raynes Park is very professional and responsive.
5/5
My recent viewing experience with KFH
Thank you for Putney Hill Branch’s Diogo’s excellent customer service and friendliness. The viewing experience this time with him changed my impression of letting agents in general. Brilliant! Please keep up the good work!
5/5
Everything was dealt with quickly
Everything was dealt with quickly, lovely staff (Hari and Laura).Thank you
1/5
Tenants beware - very little help when things go wrong
Front office rental agents - 9/10Property management team - 1/10Renewals team - 1/10Management -1/10 Great for international landlords who want to maximise the return from tenants, but terrible for tenants who need KFH’s assistance to get anything resolved. The industry needs to be better regulated and property management teams need to understand their responsibilities and show more urgency.
5/5
World class service from Stephen
From start to finish Stephen at KFH was world class in terms of fantastic advice and striking the right balance between urgent and informative without being pushy. He has also been able to provide brilliant referrals to supporting businesses such as our solicitor which has made the whole experience much smoother. Would highly recommend. From Rory and Esther.
5/5
Sam at KFH has been absolutely amazing and helped me secure the perfect apartment in super quick time. Sam is friendly, professional, knowledgeable, efficient and very responsive. Highly recommended!
5/5
5 Stars for Acton sales team
What a great sales team at the Acton branch of KFH. I had to sell up at a tricky time - thanks for the mortgage meltdown Liz and Kwazi - and the sales guys performed with aplomb. They were upbeat, determined and full of good sense in their sales strategy. Five stars well-deserved!
5/5
Myles at KFH -Great agent!
I had the pleasure of meeting Myles today for a local property viewing. Friendly and super professional. Very knowledgeable of the renting process, the property details and surrounding area and amenities. Great communication throughout the set up and follow up. An asset to KFH
2/5
The service provided by KFH is slow and…
The service provided by KFH is slow and there is lack of coordination between various departments. Many tasks of repair etc are expected to be organised and executed by the landlord. The tenants have also mentioned on many occasions that the KFH team responds slowly and it is difficult to contact them
5/5
A pleasure to meet with
Very polite, professional and informative. Thank you Jenelle.
5/5
Morgan - KFH Tooting 5/5
I have been in my new flat for a month now and could not be happier. Morgan from the Tooting branch was wonderfully helpful throughout the whole process. Very helpful and patient as we decided exactly we were looking for and picked out the perfect place after a couple of months searching.
5/5
Great experience so far
Nick Reeves as our estate agent has been great, he took on board our needs/what we were looking for and found our perfectly property incredibly quickly. Lucas Matta has also been great as our Mortgage Consultant. We're first time buyers and he's been incredibly helpful and thorough, finding us the best rate available. Really good experience so far.
5/5
KFH Northcote Sales Team - best in area!
The entire sales team at KFH Northcote are fantastic, by far the best agents I've interacted with in the area. Listed and sold my property within a week. And super mindful of timings when bringing potential buyers around given we have a young baby. We had the pleasure of dealing with Joe and couldn't recommend him highly enough.
4/5
A rather fraught experience
KFH were efficent in setting up the offer for sale but after the second viewer had made an acceptable offer they appeared to be doing very little as negotiations dragged on. It is hard to say what more they could actually have done, but a general impression of more proactive support would have been welcome.
5/5
We dealt with Roo who was really friendly and professional. Great communication and really responsive from the start til the very end. Highly recommended.
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