Trusted Agent profile · Camden
★★★★★
1,638 reviews across 2 platforms
146 West End Lane, West Hampstead, London, NW6 1SD, Camden, NW6 1SD
Part of Hamptons, see every office.
Hamptons's office in Camden, at 146 West End Lane, is rated 4.3 out of 5 across 1,638 reviews on two platforms, including 226 Google reviews rated 4.8.
Every review we hold for the Camden office, from every platform, shown as written. First names only.
5/5
TrustpilotSix years of excellent service from Hamptons at Banbury
This is my sixth year of using the Property Management service at Hamptons Banbury for my rental property, and I remain delighted with the quality of service provided. My Property Manager, Max Barnes, is courteous and professional and always responds promptly and effectively to issues raised by me or my tenants. The service is also helpful and proactive with regard to legal compliance issues. I would definitely recommend it.
1/5
TrustpilotFollowing my review of Hamptons Chelsea…
Following my review of Hamptons Chelsea and their senior head of sales Nick Hubner, I received a formulaic reply from Hamptons saying they were taking my comments seriously and would I email my details for them to contact me, which I did. Guess what? They never contacted me...Definitely very poor follow up and customers' service. Company to be avoided.
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
TrustpilotExceptional service and support from Danish
Danish Ashraf, has been absolutely fantastic to deal with. He’s been exceptionally helpful, incredibly responsive, and always professional. His support has made a real difference, everything has been handled efficiently and with care. It’s reassuring to know someone so reliable is managing things. Thank you, Danish!
5/5
GoogleI highly recommend Ed Bloom and his team at the West Hampstead branch of Hamptons. They recently assisted me in the sale of my 1 bed flat in the NW6 area. Ed and his team were at all times professional, courteous and updated me regularly. I wouldn't hesitate to use them again.PositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotMandy is a cooperative manager and a…
Mandy is a cooperative manager and a good follower. i wish her continued and lasting success,and i am comfortable working with her.
5/5
TrustpilotWe have used Hamptons for many years to…
We have used Hamptons for many years to manage a family letting and they have been consistently very good.Rebecca Hitchman has been an efficient, respectful and wonderfully pragmatic property manager for us as have the whole team led by Justin Partt.
5/5
TrustpilotQuality Letting Service
Have used Hamptons Lettings now for some time and the service has always been excellent from start to finish. Special thanks to Molly Cave-Browne-Cave for finding us tenants so quickly and also to Rebecca Hitchman for managing our properties post rental.
5/5
TrustpilotAlways helpful in providing suggestions and/or getting us the help we need
Whenever we’ve had an issue with our rental property, Shardai has always been really helpful in providing suggestions that we can do ourselves to help improve it, and if this didn’t work, she would make sure that the relevant people are contacted in a timely manner to help resolve the issue. Thank you so much for all your help over the past few years. We are really grateful. :)
5/5
TrustpilotHighly recommend
Mandy has been amazing at managing our property. I feel in very safe and capable hands. She is always very quick to help with any issues and is very good at communicating with me. I would recommend Hamptons as a letting agent.
5/5
TrustpilotBrilliant property manager
A big thanks to Greta Damidaviciue, our property manager at Hamptons. She's been amazing and quickly dealing with any problems we've had at our flat, which we rent out while living overseas. It's been a huge help this year when we've not been able to travel back to the UK.
5/5
TrustpilotHe was really kind and helpful !!!!
5/5
TrustpilotThey always found a solution to all…
They always found a solution to all problems! This time I would like to thank Max Barnes and the Hamptons workers for their hard work!
5/5
GoogleI sold my house through them and they handled it really well, great advice, strong team and very fast turnaround considering the fact we were dealing with a complicated buyer. I decided to go with them because they were bigger than the agent that had been renting my house for me. They also had two more offices nearby so my house got the attention it needed and it really paid off. I fully recommend.
Hi Adam, Thank you for this fantastic 5 star review and recommendation for our Greene & Co. at the West Hampstead branch. We always like to hear great feedback about the service we deliver, and it is great to know that you benefited from the teams personal service. Many thanks once again. Kind Regards, Sarah
5/5
GoogleIt was an absolute pleasure to work with Greene & Co who we engaged to sell our flat in South Hampstead. I'd like to thank the entire team with Soroush, Saleem and Bonnie who provided an amazing service from start to finish. I can highly recommend Greene & Co for anyone looking to sell their property in the area.
5/5
TrustpilotI rented from Hamptons for a year…
I rented from Hamptons for a year tenancy and it was very well managed from start to finish. Sandra McCrae and Pollyanna Colsell were very efficient and helpful throughout.
5/5
TrustpilotAggie has been a tremendous help and…
Aggie has been a tremendous help and support in my flat search, she delivered over and way beyond my expectations! She’s been the best support and help for me in this process, I can’t recommend her highly enough! She’s been so helpful, honest and supportive! 🙏🏼🙌🏼😄
5/5
TrustpilotHamptons and Abi P - 10/10
We have had a great experience with Hamptons. Abi really paid attention to our requirements and found us a suitable property, the move into which, was managed seamlessly. Response and ANY communication within 10 mins, if not immediate, and all dealt with professionally. Night and day difference from any estate agent we have dealt with in the past. Definitely recommended.
5/5
GoogleI would highly recommend Greene & Co in West Hampstead if looking to buy a property in this area, in particular Saleem Kamal who helped us with our search. He is extremely professional, patient, he took the time to gain a very good understanding of our requirements and always had necessary information to hand. We had a very positive experience.
5/5
TrustpilotGreat service
Daniel Johnson is extremely helpful and has always been prompt to reply and/or explain issues that arise. I have put the date as 16 December but the service I have received over the entire year has been consistently great.
5/5
TrustpilotJocelyn has been brilliant in the…
Jocelyn has been brilliant in the property management support she has provided us. I am always confident that she is there and that our every concern will be dealt with in a timely and very professional manner.
5/5
TrustpilotHamptons international in Rickmansworth…
Hamptons international in Rickmansworth is by far the best estate agents I have come across I have experience unfair trading from other agents but jack quoroll was very straight forward and helpful all the way I had no issues at all over all a very good experience I would totally recommend !!
1/5
TrustpilotAppalling
Appalling, they cant turn up for the viewing, fail to even let you knowingly that they are late & then send another member of the team - again late - who has no information & asks to review the property alone - I would never look at a property again if it was being sold by this company- so disappointing
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
TrustpilotHamptons Stratford-Upon-Avon
We have just purchased the most idyllic property through Hamptons in Stratford-Upon-Avon and we cannot thank Jacob Forster and the team enough for helping us achieve this purchase. Although it was only a short chain there was issues that Jacob was instrumental in resolving.
5/5
TrustpilotJenny and Jack at the Rickmansworth…
Jenny and Jack at the Rickmansworth office were excellent when we were looking for new tenants. This is the second set of tenants we have had and in both cases the service has been professional and the communication very clear and timely. The price achieved was at the top end of the range and 25% more than recommended levels from other local agents. Would recommend Hamptons
Thank you for your feedback about our team in Rickmansworth and in particular Jenny and Jack, we are delighted to hear you had such a good experience and look forward to making the team aware of your review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Hamptons West Hampstead Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Camden.
