Every review we hold for the Camden office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThanks for all your help!
I worked alongside Alistair Maclean on a transaction, and he was great - really proactive, nothing was too much trouble and really professional. Thanks for all your help Alistair! 5* Vicky, Simply Conveyancing Property lawyers
Vicky · 23 September 2022
Agent replied · 28 October 2024
Dear Vicky, Thank you for your kind comments regarding Alistair and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe recently sold our property in West Hampstead through Dexters.
The process was very smooth with good and honest communication throughout. Chris Neal provided a trustworthy personal and professional service. Would highly recommend.PositiveResponsiveness, Professionalism
Amie · 23 October 2022
Agent replied · 22 October 2024
Dear Amie, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 4/5
TrustpilotWe are happy with Donalina Gargrupe’s…
We are happy with Donalina Gargrupe’s service. She established good communication with landlord and helped us with our issues about the property.
Helen · 23 October 2023
Agent replied · 28 October 2024
Dear Helen, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotHad a great experience with the…
Had a great experience with the Dexter’s team. I had been dealing with an agent called Jay Newman who was extremely helpful.
Joel · 23 October 2023
Agent replied · 28 October 2024
Dear Joel, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotVery helpful agents
Very helpful agents, accommodating multiple visits to the property even after the end of negotiations, and helping us to get the purchase over the line
Charlie · 31 July 2023
Agent replied · 28 October 2024
Dear Charlie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
Trustpilotthis company is a disgrace
this company is a disgrace, with no respect .i notice more than one branch is open, why are they bothering people on the Queens jubilee and not honouring a nationwide bank holiday. Greed at its very best.
Jason · 2 June 2022
Agent replied · 28 October 2024
Dear Jason, Thank you for your feedback and comments. We are usually open on Bank Holidays. However, due to such a special occasion we were closed on Friday the 3rd June in honor of the Queen's Jubilee. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe had a fantastic experience with Zahra from the Dexters West Hampstead office. She was very professional and always responded to our emails and questions very promptly. We would 100% recommend going through Zahra and Dexters to find a rental property perfect for your needs.
Rebecca · 12 January 2021
Agent replied · 11 January 2025
Dear Rebecca, We are delighted that you took the time to leave such a fantastic review which the West Hampstead team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
TrustpilotProfessional Service from Dexters
I have always received a very professional service from the property managers at Dexters led by Sheikh and supported by Donalina.
Mark · 7 November 2023
Agent replied · 28 October 2024
Dear Mark, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
Trustpilotworking with Dexters
I am subcontracting for Dexters and just wanted to let everyone know they don't respect people who work with them!
Irina · 29 November 2023
Agent replied · 28 October 2024
Dear Irina, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat Property Management
Donalina, from the Property Management Branch, has been extremely proactive in sorting issues during my tenancy with dexters. Great communication and organization.
Elliott · 9 October 2023
Agent replied · 28 October 2024
Dear Elliott, We really appreciate you taking the time to leave such lovely comments about Donalina. They will be so pleased to read your 5 star review. Please do not hesitate to contact the team in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotA young woman by the name of Leorenta…
A young woman by the name of Leorenta led my viewing for a flat. She was fully of energy, very informative and made me feel very comfortable. I’m more than likely going to put in an offer!
Joe · 13 May 2022
Agent replied · 28 October 2024
Dear Joe, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotWe were harassed everyday
We were harassed everyday, being called at least twice until we signed the contract and pay. Completely unhelpful as they wouln't transfer the questions we had to the landlord after we signed the contract.Avoid them if you can.
Marta · 16 March 2022
Agent replied · 28 October 2024
Dear Marta ,I am sorry to hear this and am unable to find your details. Please can you let me know your full name and which office you have been speaking to and I will look into this further for you.Kind regards Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleRachel and Zahra, our lettings agents, were fantastic! They were incredibly patient and responsive and I would recommend working with them.
Craig · 23 October 2023
Agent replied · 22 October 2024
Dear Craig, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our West Hampstead office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotA GREAT AND PROFESSIONAL ASSISTANCE…
A GREAT AND PROFESSIONAL ASSISTANCE FROM MIS GRAZIANA DORONZO.GOOD HEARING AND ANSWERING IN FEW TIME.MIS ILHAM DERMOUMI FL30 RAFFLES HOUSE
Ilham · 10 November 2023
Agent replied · 28 October 2024
Dear Ilham, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe asked Dexters to let our property out and were thoroughly impressed by their service. They immediately managed to get very good viewings and find suitable tenants. Zahra at Dexters put in a lot of effort and provided great advise on the entire letting process.
Anirrudha · 23 October 2020
Agent replied · 22 October 2024
Dear Anirrudha, We are delighted that you took the time to leave such a fantastic review which the West Hampstead team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI am not usually write a review. But I thing my positive experience has to be shared.
I was looking for a 2 bedroom flat and Fatima helped me to found something much better that my expectation. She was really helpful and kind with me and since I knew that she was new in the company I was sure she worked for a long time for it. She deserve to grow up and I thing she knows how to approach with a customer and how makes them feeling comfortable.I really appreciate to having an amazing customer service from her and from “Dexter’s”.
Rosa · 24 October 2019
★★★★★ 1/5
FacebookThey may look after the properties they sell but be warned never rent a property that they manage unless you want to be stitched up , i wouldn't go anywhere near them if you want to rent , they are in favour of the unprofessional and unreasonable landlords on their books it's all about money with them not principles , just a heads up I wouldn't rent 18 cowdray way off them they can't even work out how much to rent it for ... check it out on their website, they know the windows leak and its riddled with damp we got out when we could it may look nice in the pictures but don't be fooled we put up with it for 5 years with no support from the delaneys team at all ,,,
Karen · 11 October 2019
★★★★★ 5/5
TrustpilotAwesome Team Work and Service!!!!!
I was dealing with Olivia Maduro and am now dealing with Jamie. Awesome service from everyone and they go above and beyond what is expected! A pleasure to deal with the team!
Ryan · 15 November 2022
Agent replied · 28 October 2024
Dear Ryan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotWe had an amazing experience working…
We had an amazing experience working with Zendeca Sinclair. Super professional, helpful, clear and quick response always.
Farah · 11 January 2024
Agent replied · 28 October 2024
Dear Farah, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDonalina,
Donalina,Thanks for all you continued help with the management of my two properties. Your service is impeccable, it’s greatly appreciated.BestAndrew Brooks
Andrew · 9 October 2023
Agent replied · 28 October 2024
Dear Andrew, Thank you for your kind comments regarding Donalina and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAlways very prompt
Always very prompt. Very happy with the way they are managing the flat we are living as a tenant.
Tijen · 24 November 2023
Agent replied · 28 October 2024
Dear Tijen, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAs a Landlord
As a Landlord , I would highly recommend Dexters Estates Agents.I have nothing but praise for their friendly and efficient service.Additionally the company has access to supporting contractors who enhance their own reputation and therefore no problem is too great or small to be sorted out by reliable and recommended 'in-house' service providers.In particular,I would mention our Property Manager Shernitta Hutchinson who is truly wonderful.Whenever a problem has arisen she always sorts it out brilliantly and immediately.For a Landlord it is essential to be presented with solutions to problems as they arise and she always takes the initiative to provide alternatives to pursue so an immediate decision can be made to sort problem for Tenant.Having run a company myself,she is a truly great ambassador for the ethos of Dexters.A G MEPHAM
Anthony · 8 August 2019
★★★★★ 5/5
TrustpilotResponsive and Proactive!
I found Alister Maclean to be very responsive and proactive on our mutual client's recent purchase, highly recommended
Cheryl · 15 December 2023
Agent replied · 28 October 2024
Dear Cheryl, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDonalina maintenance response
Donalina sorted out a small maintenance issue promptly and efficiently. I couldn't ask for a better service or communication.
Luis · 21 November 2023
Agent replied · 28 October 2024
Dear Luis, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
