Trusted Agent profile Β· Camden

Dexters West Hampstead reviews in Camden

4.3

β˜…β˜…β˜…β˜…β˜… Great

2,156 reviews across 3 platforms

349 West End Lane, West Hampstead, London, NW6 1LT, Camden, NW6 1LT

Dexters's office in Camden, at 349 West End Lane, is rated 4.3 out of 5 across 2,156 reviews on three platforms, including 288 Google reviews rated 4.7.

Google logo

4.7 / 5

288

Reviews on Google

This office

Facebook logo

1.0 / 5

1

Reviews on Facebook

Business-wide

Trustpilot logo

1,867

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Camden office, from every platform, shown as written. First names only.

5/5

Trustpilot

Delighted to mention that my family and…

Delighted to mention that my family and I recently sold one of our properties through Dexters at their Hampstead office. Special mention to Glenn in particular as he kept the sale together very well by keeping us informed every step of the way which resulted in a smooth and trouble free transaction. Thumps up from me. Brilliant experience and service alround.

David.D Β· 17 February 2022

Agent replied Β· 28 October 2024

Dear David, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I have been renting my flat with Dexters West Hampstead for over 5 year-end they are very efficient and professional, especially Zahra!

Alexia Β· 1 December 2024

Agent replied Β· 8 December 2024

Dear Alexia, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Trustpilot

Huge thanks to Jessica- Joy

Huge thanks to Jessica- Joy. We were struggling with a broken fridge and she was quick to get service out to us. Great communication when letting us know what was happening and getting in contact to set times for fridge delivery. Thanks so much!

Gabriela Β· 11 October 2023

Agent replied Β· 28 October 2024

Dear Gabriela, It’s great to hear that you have had a brilliant experience with Jessica. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

An Excellent Property Manager: Jessica-Joy Beau-Wright

Jessica is one of the best property managers I've seen, who does her job very well, providing convenience in every aspect to her followers and customers! Dexters and Jessica should be your choice for both rentals and sales in the real estate business!

Serhat Β· 3 November 2023

Agent replied Β· 28 October 2024

Dear Serhat, Thank you for taking the time to leave a lovely review regarding Jessica. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Property Management Dept πŸ‘

Handing over management of my portfolio to Viraj and Charlotte was one of the best decisions I have made in my 20 year buy-to-let career. Approachable and professional with ready access to some excellent contractors I would encourage others to do the same.

Simon Β· 2 November 2023

Agent replied Β· 28 October 2024

Dear Simon, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

The agent will ask you for bank account details

The agent will ask you for private information and also your bank account details including your CVV. If you don't give it to them, they won't present your offer to the landlord.They will run the auction and let you bid. Since they have taken your bank account to make the offer, if they don't reject you, or let you know you are rejected, you cannot be sure if landlord will later accept your offer or not, so you lose your time to look for other flats in the markets, and have to join the bid and make them happy. It is really annoying. Full of skills to squeeze your pocket, without any care and sincere attitude in the business.

Sheryl Β· 18 June 2024

Agent replied Β· 28 October 2024

Dear Sheryl, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

I dealt with Alistair Mclean at Dexters…

I dealt with Alistair Mclean at Dexters and he was very helpful throughout the process, as a solicitor acting to have great team work makes the transaction a dream for all parties involved. I very much hope to work with Alistair again as the clients are very happy with the process which is our main objective

Sarah Β· 23 September 2022

Agent replied Β· 28 October 2024

Dear Sarah, Thank you for taking the time to leave a wonderful 5 star Trustpilot review. Alistair will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Lee Porter is amazing

Lee Porter is amazing, she has helped me with all my requests. She is professional, empathetic and thorough. I am happy to have Lee in my corner when it comes to day to day management/maintenance of the property.Steven Hewitt is also good.

Ayo Β· 21 November 2023

Agent replied Β· 28 October 2024

Dear Ayo, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Shout out to Aarati for being super friendly, attentive and helpful throughout my search! Appreciate the check ins and quick responses. She’s a keeper! Thank you πŸ™ …

Tram Β· 23 August 2024

Agent replied Β· 22 October 2024

Dear Tram, Thank you for your kind comments regarding Aarati and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Dexters have managed my properties for…

Dexters have managed my properties for over 20 years and I’m very happy with their management service. Sheikh Moksin and his team are great and I value their advice.

Aileen Β· 6 August 2024

Agent replied Β· 28 October 2024

Dear Alieen, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Excellent communication at the end of…

Excellent communication at the end of our tenancy. Everything is resolved and agreed incredibly quickly with no deductions or anything. They even helped us sort out the problem with the cleaners who failed to clean the property adequately. Thank you Olivier Babylone

Ascherl Β· 15 November 2023

Agent replied Β· 28 October 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

On point

Petros was always on top of any enquiries we made throughout our tenancy. Dexters as a whole was always accommodating and communication was thorough and swift. This was also down to Petros as well

Craig Β· 3 May 2024

Agent replied Β· 28 October 2024

Dear Craig Thank you for taking the time to leave a lovely review regarding Petros. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Amazing people and human interactions

Amazing people and human interactions. Suzy Salah is a credit to her team and always there when we need her. Dexters really know how to choose their people and it goes to show with the great team behind her. Thank you all

Mahmoud Β· 10 November 2023

Agent replied Β· 28 October 2024

Dear Mahmoud, Thank you for taking the time to leave a wonderful 5* Google review. Suzy will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Trustpilot

Dexter’s West Hampstead are recommended!

Dexter’s West Hampstead have been great to deal with, especially Petros in the North Property Mgt team. He has been super responsive to my initial queries which has made a huge difference during the initial stages of my move. Would highly recommend!

Ali Β· 9 November 2023

Agent replied Β· 28 October 2024

Dear Ali, Thank you for taking the time to leave such a great review, your comments are really appreciated. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Trustpilot

Letting our property...

We are letting our property and our property manager Shazia Khan has been great - she is organised, responsive and friendly. We feel that any issues with our property are dealt with quickly and effectively, which gives us peace of mind.

Steph Β· 27 November 2023

Agent replied Β· 28 October 2024

Dear Steph, Thank you for your kind comments regarding the team and your feedback. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Petros and Angelo have both been…

Petros and Angelo have both been exceptional throughout our experience with Dexters as tenants. Always helpful, welcoming and available to provide immediate and efficient support to any enquiry we have had. Both assets to the agency. Keep up the good work guys!

Katia Β· 17 October 2025

Agent replied Β· 22 October 2025

Dear Katie, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

We had a wonderful experience with Victoria at Dexters - she has been incredibly attentive to our preferences and she is very communicative and professional.

Isabel Β· 16 March 2026

Agent replied Β· 16 April 2026

Dear Isabel, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Trustpilot

Excellent estate agent…

I had the opportunity to work with Alistair Maclean concerning a sale transaction. He was consistently excellent throughout the matter and we managed to exchange contracts soon. I have no hesitation in recommending Alistair and his team to anyone

Sanjee Β· 8 January 2024

Agent replied Β· 28 October 2024

Dear Sanjee, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

It wasn't the easiest sale process for a variety of reasons but Dexter's West Hampstead helped us get there. Initially they got people through the door for viewings and secured a sale, which Mark Apan the sales progression manager then … More

Eloise Β· 15 October 2025

Agent replied Β· 22 October 2025

Dear Eloise, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Trustpilot

Fantastic experience

Really fantastic overall service from Dexters with quick engaging responses to all our needs. Particular thanks to Jhodi Fisher and Annie Hagon, for expert communication and services. Used a few letting agents before and Dexters has surpassed all of them for my FiancΓ©e and I! Very pleased!

Jake Β· 19 June 2023

Agent replied Β· 28 October 2024

Dear Jake, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We chose to sell our flat with Dexters as they stood out from previous experience. We hope to finalise the exchange soon. Thrilled that our flat got a few offers quickly. The Dexters team has been highly proactive in arranging multiple viewings, prioritising showcasing the property to potential buyers, which led to an offer being accepted. Luke and Oscar provided invaluable guidance throughout the offers and sale process, ensuring we felt supported every step of the way. They were consistently available, promptly responding to any queries, and keeping us updated throughout the entire process. Thank you to the team - we would definitely recommend and use again in the future.

Anil Β· 25 May 2024

Agent replied Β· 22 October 2024

Dear Anil, Thank you for the 5* Google Review and for taking the time to share your feedback regarding your recent experience with our team. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma, Customer Relations Team

5/5

Google

We are currently in the process of selling through Dexters, hoping to exchange soon. Our flat sold extremely quickly and we ended up well above our asking price which we are thrilled about! All of the staff were proactive with arranging viewings and always seemed to have time to show a prospective buyer around which I'm sure is why we sold so quickly. Izzi has done a fantastic job in supporting us through the offers and sale process, we feel well looked after. Also want to shout out Eloise who was so kind and professional during the viewings process. Thanks Dexters!

Hannah Β· 25 May 2024

Agent replied Β· 22 October 2024

Dear Hannah, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma, Customer Relations Team

5/5

Google

Excellent service provided always by Zahra and team who are reliable in renting our flat and have been for so many years!! Thanks for all your help and always listening to the customer and putting both needs of landlord and tenants first

Suraj Β· 23 October 2023

Agent replied Β· 22 October 2024

Dear Suraj, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Eloise from Dexters West Hampstead was really great all throughout the process of purchasing my first property. She is very knowledgable and was so helpful and really helped me throughout the whole process. Highly recommended, thank you so much Eloise and Dexters.

Jon Β· 23 October 2023

Agent replied Β· 22 October 2024

Dear Jon, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

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