Dexters West Hampstead reviews in Camden

★★★★★ 5/5

Trustpilot

We had a very positive experience with Rai

We had a very positive experience with Rai Gega throughout the tenancy change process. He was always helpful, responsive and clear in explaining each step, and he made sure everything was completed properly despite the process taking some time. We really appreciated his patience, professionalism and support throughout. Thank you, Rai!

Flaminia · 9 October 2026

★★★★★ 5/5

Google

Huge thank you to Saira Awan for re-opening the office for us on a Friday evening to assist us with a maintenance issue. You’re great!

Charlotte · 26 July 2025

★★★★★ 5/5

Trustpilot

Thank you Monika

Thank you Monika To help us to sorted the issue with the roof leaking.She is very professional and very helpful and contacted us all the time.And send the subcontractors to repair the roof and renovate the flat paint the ceiling. wall and change the floor.Thank you very much for the hard work you done for usMany thanks I really appreciate

Cristinel · 20 February 2024

★★★★★ 2/5

Trustpilot

They just don't care

Everything was fine and then we moved in. Loads of issues loads of non working or non closing doors. The fridge that was supposed to be replaced has never been replaced. All the emails have been ignored and no maintenance work has been done. Leaking roof makes living in 1 room impossible but the emails are being ignored. Calling them you only get a question how bad is it??? What do you mean how bad is it??? So for over a year there has not been any help from them. But they expect you to jump as soon as they need something. I hope its only this branch that is so incompetent and others are better.....

Ed · 27 June 2022

★★★★★ 5/5

Trustpilot

Emma Kilpin at Dexters was so helpful…

Emma Kilpin at Dexters was so helpful to me in purchasing my new flat. She has great, soft people skills and works in a most customer-centred way. Everyone knows that you can get a lot of fluff and flannel from estate agents. Emma is a little different in that she does not seem fearful or avoidant of telling the truth.

Nicolas · 16 February 2024

★★★★★ 5/5

Google

Delighted to appoint Dexters West Hampstead for the sale of my property. In particular Oscar and Luke were excellent, and later assisted by Mark post agreement to sell and co-ordinating between the solicitors. Well done to the team - nice people to do business with and very professional.

Nicholas · 22 September 2024

★★★★★ 5/5

Trustpilot

Dexter managed a very difficult…

Dexter managed a very difficult negotiation for my tenancy agreement renewal. Shayan was overwhelmingly supportive going beyond my expectations to keep me as their client (of many years) Shayan clearly showed me how important for the agency was to keep the property’s landlord as well as the tenant. I am immensely greatful for the amazing gesture. Thank you Shayan from the bottom of my heart.

Arianna · 21 October 2023

★★★★★ 5/5

Trustpilot

I had the privilege of collaborating…

I had the privilege of collaborating with Venessa recently, and I am compelled to express my utmost satisfaction with her assistance. Venessa's unwavering commitment to professionalism, coupled with her meticulous attention to detail, significantly enhanced the overall experience. Her profound expertise and affable demeanor undoubtedly position her as an invaluable asset. I wholeheartedly recommend Venessa for her exceptional contributions and commendable work ethic.

Ali · 4 December 2023

★★★★★ 5/5

Trustpilot

100% positive experience

We have had an incredibly smooth journey with Jamil at Dexters. Our house sale has gone through without a single issue and whenever there have been any questions or concerns Jamil was always very responsive and sorted these out right away. Can't recommend Dexter's enough. If we ever move again we will certainly use them and would recommend them to anyone we know looking to sell! 100% positive experience.

Poppy · 26 June 2023

★★★★★ 5/5

Trustpilot

Great service from Dexters

Had the absolute pleasure of dealing with Joseph Kwaw to arrange a new tenancy. Top service from him, and helped with all ours needs from viewing through to getting the keys. Pretty sure he’ll be round for a pint once I’ve moved in!Dexters office in general were great helping if Joe was in another call when I phoned, so I can’t recommend them highly enough. Glad to have found a place through these folk. Definitely were the good guys in all the letting agencies that I phoned. Cheers Joe and co. 👌🏻

Daniel · 22 May 2022

★★★★★ 5/5

Trustpilot

Thank you so much Sarah

I just wanted to leave a review regarding the excellent work and attention shown by Sarah for our property purchase. Sarah was professional and patient throughout the process. She listened to my requirements, and as soon as a relevant property came onto the market she informed me immediately. Throughout the process she was supportive, helpful and took time and attention to facilitate all of my requests. I have purchased many properties, but rarely have I come across an estate agent who has been so easy to deal with, and available to take calls at all times. Thank you so much Sarah and I look forward to dealing with you in the future.

Raza · 18 May 2022

★★★★★ 5/5

Trustpilot

Moving from what had been our family…

Moving from what had been our family home for over 14 years was always going to be and emotional challenge for us - but the team at Dexters and particularly Graziana, could not have been more supportive; helpful and understanding. Graziana carefully 'held' us through the entire process for which we will be forever grateful.

Alan · 9 May 2024

★★★★★ 5/5

Google

After the sale was made Mark oversaw everything through to completion. He kept me updated at every stage, responded promptly to queries and handled the inevitable hiccups calmly and professionally. He was always pleasant and polite, which made the experience manageable and acceptable. No hesitation in giving the five stars.

MPF · 16 February 2026

★★★★★ 5/5

Google

Jamie and team at Dexters have been super helpful and resourceful in our search for a flat to rent. Jamie was always available, had all the details to hand and flexible when we needed him to be. Would recommend him specifically if you go through Dexters!

William · 8 October 2024

★★★★★ 5/5

Trustpilot

Dexters manages three flats for me

Dexters manages three flats for me. Graziana is so easy to talk to, I appreciate her advice and her efficiency. I think she would be very good communicating with the tenants too, even when it might not be an easy conversation. She takes the stress out of it for me and is always up beat which I appreciate. Many thanks for your help.

J · 17 November 2023

★★★★★ 5/5

Trustpilot

Dexters have been brilliant from the…

Dexters have been brilliant from the word go. And Jamie, Ben, Ken, Daniel & also Claire (my property manager) have all been very efficient & helpful. I wouldn’t hesitate to recommend Dexters to any potential landlords or tenants :0)

Susie · 14 May 2026

★★★★★ 5/5

Trustpilot

Thank you Anthony Grundy and Dexter’s

Anthony Grundy assisted me with the renewal of my lease. Initially, I was overwhelmed by my rent and bills and was happy to give up my rented flat as my mindset. He gave me time to respond as I was working crazy hours, sound advise and made sure I feel supported as I renewed. Thank you Anthony for your patience, to my landlord and to the Dexter’s Team.

Maria · 9 July 2023

★★★★★ 5/5

Trustpilot

Upgrading work under difficult circumstances

We have had a lot of upgrading work done to a house that had not had a change of tenant for many years, only to then find we needed additional works when it was declared a HMO. Chris and Pam have given us excellent service and achieved this with the tenants in situ, and in difficult circumstances while Covid was still a factor.

Guest · 7 November 2023

★★★★★ 5/5

Trustpilot

I have used Dexters property management…

I have used Dexters property management for a number of years on one of my properties and would recommend highly. You do hear so many horror stories from friends of unethical agencies and crippling expenses, but Dexters differs.The communication from my Property Manager, Louis Preston has been great and service over the past 2 years has flown.

John · 15 March 2024

★★★★★ 5/5

Trustpilot

Pleasure working with Alistair

Absolute pleasure working with Alistair Maclean at Dexter's to get our mutual clients transaction completed so swiftly, smoothly and efficiently. Such a delight to work with and pushed all parties to get completed in a speedy and professional timescale. Communication was a breeze thank you Alistair!

Pam · 26 September 2024

★★★★★ 1/5

Trustpilot

Hampstead Branch

The service at Hampstead branch is very poor. We were showed two properties in the area by Luca Worley. There was no follow up after the viewings for feedback. He was unable to answer some questions during the viewings which was fine. He said he would find out but this did not happen. We had to contact him almost a week later to express our interest in the properties and follow up on the questions. Communication with him was not great. His emails were curt. I think Dexters could provide some basic training for their staff on communication and negotiation skills. I would certainly not recommend Dexters to any potential sellers or buyers. A very typical high street estate agent.

Chris · 8 March 2022

★★★★★ 5/5

Trustpilot

first class property management

Natasha is a very experienced operator who has looked after our flat diligently for many years, even before dexters. she and her team in wapping take problems away from us, which is ideal, and if they need to consult us, they normally have a suggested solution to the issues that crop up. equally they broker new rental agreements efficiently and treat tenants fairly

Michael · 20 October 2023

★★★★★ 5/5

Trustpilot

Thank you Dexters!

The team at Dexters is amazing! They have been advising me about my rental property for nearly two decades and I wouldn't work with anyone else. I'd like to give an especially big shout out to Bobby Nizzar & Natasha Cree for their recent exemplary work, but also to the rest of the team who work so hard behind the scenes. Thank you Dexters!

Sarah · 25 September 2023

★★★★★ 5/5

Trustpilot

Thank you to Alistair Maclean for…

Thank you to Alistair Maclean for making our shared client's sale transaction run as smoothly as possible. Alistair went above and beyond to achieve a successful outcome for our mutual client. Alistair's assistance on the sale was greatly appreciated and I look forward to working with Alistair again the future.

Sophie · 12 July 2024