Trusted Agent profile · Camden
★★★★★
2,316 reviews across 2 platforms
35 Highgate High Street, Highgate, N6 5JT, Camden, N6 5JT
Dexters's office in Camden, at 35 Highgate High Street, is rated 4.4 out of 5 across 2,316 reviews on two platforms, including 382 Google reviews rated 4.9.
Every review we hold for the Camden office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat Service
We were served by Charlie Shinn who was very helpful. He drove us around many properties in the area and gave us a very good idea of what the properties and the neighbourhood were like.
Dear James, Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotI don't appreciate your drivers on the…
I don't appreciate your drivers on the road blocking people to let all their cars pass by. They kept doing it junction after junction blocking lanes to let theirs through despite the red light.
Dear Hamza, I am sorry to read your 1 review. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further for you. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotYou are looked after
A recurring issue encountered in my rented flat has been dealt with excellently by property management. I have to mention Sagar Patel for his precious and relentless support, he truly has been on top of everything!
Dear Ahmadou, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotA big thank you to isabelle at…
A big thank you to isabelle at Dexter’s. She was a massive help when it came to buying a house for me and my partner. She was both flexible and had great knowledge. I would highly recommend.
Dear Jodie, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotThe only solution is taking them to COURT
They continue to ignore the many proofs presented against the landlord from his disrepair and several breaches of contract, making it impossible to reach any agreement. Therefore, I’d suggest you have your solicitors ready to take them to court since they will continue to deny everything based merely on their unknowledgeable opinion.
Dear Giovani, We are disappointed to read your 1* review. I understand the office is in contact with you and have been in touch to offer solutions. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleChloe from Dexters Highgate has given me excellent service and advice since my partner and began our search for a flat! -- she's been incredibly friendly helpful and respectful of my time.
Dear Lauren, We really appreciate you taking the time to leave such lovely comments about Chlole. She will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexters offer a very professional…
Dexters offer a very professional service. Very good communications and eager (and able) to sort problems quickly. Ledi Peka, our contact at Dexters, is doing a fantastic job for us.
Dear Colin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleDexters were friendly, helpful, professional, and hard working to get the best opportunities for my flat to sell, advising me on the best way to show it, and guiding me through the negotiations process and then the period to exchange and completion. They did a fantastic job!PositiveResponsiveness, Quality, Professionalism, Value
Dear Esther, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards Asma Chughtai Customer Relations Team
5/5
TrustpilotMaintenance Flat 65, Ambrose House
Quick response prompt action sorted in a propper mannerwell done by Mr. Petros Giorganios, thank you very much
Dear Kay, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma, Customer Relations Team
4/5
TrustpilotDexters got us over the line
Dexters got us over the line, with the particular help of Alistair Maclean. He worked very hard in chasing all parties in the chain to achieve Exchange, including managing expectations of the impatient and dealing with the last-minute surprise of a deposit issue.
Dear Hamish, Thank you for your kind comments regarding Alistair and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotWorst experience ever
Worst experience ever This Agency will never fix any problem you have with your property. They are rude, ignoring your emails... Do not rent with this agency, I am not the only one who have struggle with their "service"
Dear Florentino, I am sorry to read your 1 review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleI had a great experience with Eva from Dexters. She was very prompt, proactive, kind and considerate, and was very understanding about the various complications that COVID-19 has added to moving house. I was extremely grateful for her immense help throughout this move and could not be happier with the work she did.PositiveResponsiveness, Quality, Professionalism, Value
Dear Emma, Thank you for your kind words regarding our Highgate office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleI had a great viewing experience with Chloe and Shannon! They’ve been thorough, kind and thoughtful throughout the whole process, making the process feel stress free and pretty straightforward.
5/5
TrustpilotFantastic service and an absolutely…
Fantastic service and an absolutely lovely team to work with. Very honest with their advice but also willing to listen and work to my expectations. Would recommend them to anyone!
Dear Sarah, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotPetros from Dexters always provides a…
Petros from Dexters always provides a prompt response and escalates any requests or issues to the correct individual. Great service!
Dear Mollie, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Petros, and hope we can help again in the future. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotRenewal review
Whilst renewing out tenancy dexters couldn’t have been more useful, especially with the person in charge of our property Rasel. He couldn’t have been more helpful, polite, and really prompt at every opportunity with every quiery.
Dear Harry, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotProperty Management
Tallulah at Dexters is a big help as a property manager. She is friendly, quick to respond and she took the initiative to solve a recent problem we were facing at the property and got it sorted quickly. Would definitely recommend.
Dear E Williams, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotI was extremely happy with the services…
I was extremely happy with the services of Dexters Chris Giogio-Neale has been fantastic. He and the team are very knowledgeable and go above and beyond to deliver value. I know I can count on them to resolve issues swiftly. - Janet
5/5
TrustpilotJessica Carson - rental renewal negotiation
The review went very smoothly with Jessica giving clear answers to my questions about the market. The communication was clear, friendly, efficient and the suggestions/ advice excellent. The process can be stressful, this was not.
Thank you for taking the time to leave a wonderful 5 star review. Jessica will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotThanks Tia!
Tia from Dexters has been absolutely amazing! Ever since we moved in to our new flat she immediately took care of all of our concerns and fixed everything that needed to be perfected from the flat until we were happy with it.So pleased!
Dear Maria, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotI bought my house through Dexter's
I bought my house through Dexter's. It should have been straightforward, but wasn't and Dexter's were supportive throughout and we finally got there. I'm grateful to them for getting me moved to my lovely new home.
Dear Jil, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotVery pleased with the letting and…
Very pleased with the letting and management service provided by Dexters. Efficient and competitively priced and the staff are very approachable.
Dear Nicky, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotJamie Nash @ Dexters could not be more…
Jamie Nash @ Dexters could not be more helpful & efficient in his role. Any issues or requests I have made have been very promptly dealt with & on the rare occasion an issue hasn’t been he has been very quick to find a suitable alternative
Dear Nicholas, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Jamie will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotI am paying a rent of almost 2000 Pounds and do not have consistent and normal and warm heating and never will
Dexters mis-manage the new builds at Oaklands Rise, NW10 6FY.The week before last week over 600 residents were left for 5 days without heating and hot water.Since Saturday, the heaters are failing again. I have all my heaters on 26 Degree Celsius, and they are only a tiny, tiny bit warm.It is again so cold in my flat (it is February and winter) that I am shivering with cold.Dexters are working hard to conceal all the many building defects and that there is no proper and consistent heating.Our only plant room for 5 or 7 or so buildings was flooded. It is in an area prone to flooding. Since all the pipes and electronics have been under water for over 4 days, Dexters and the developer Notting Hill Genesis operate 2 loud generators which are blocking the pedestrian pavement. I am paying a rent of almost 2000 Pounds and do not have consistent and normal and warm heating and never will. This is Dexters, the truth they do not want you to know.
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