Trusted Agent profile · Camden
★★★★★
2,325 reviews across 2 platforms
35 Highgate High Street, Highgate, N6 5JT, Camden, N6 5JT
Dexters's office in Camden, at 35 Highgate High Street, is rated 4.4 out of 5 across 2,325 reviews on two platforms, including 382 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Dexters Highgate hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Camden.
Every review we hold for the Camden office, from every platform, shown as written. First names only.
5/5
GoogleI had a property viewing with Chloe and Fiza, and they were incredibly helpful and professional throughout the entire process. Their guidance made the experience smooth and enjoyable. Thank you both for a great experience! :)
Dear Jihyeong, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
5/5
TrustpilotJessica Carson was very efficient and…
Jessica Carson was very efficient and helpful- would recommend.
Dear Sarah, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotWe are most thankful to Alistair…
We are most thankful to Alistair Maclean who worked with us in getting a matter over the line in a timely manner. His fast responses and head on approach meant all parties involved were well informed. We look forward to working with him again in the near future.
Dear Veena, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotExcellent Patient maintain service
Petros who is the senior property manager in Dexters North Property Management team provides excellent job to diagnose and fix the wardrobe issue, he also patiently walk through all questions I had and take ownership to follow up on issues I asked. I am grateful about supports he delivered for me! Thank you!
Dear Hongming Jiang, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotVery aggressive
Very aggressive, bordering on harassment. Update: I am not on ur database - I am fed up with ur constant letters asking me to let my property thru you every other day.
Dear Steve, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations
5/5
TrustpilotGreat experience with Alistair
We recently exchanged contracts on a transaction. The agent was Alistair Maclean. He was great throughout with chasing all parties to bring the transaction to a successful conclusion. This transaction involved a slow management company and Alistair assisted in chasing until we received all required responses.
Dear Elena, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotMonika has handled any issues with my…
Monika has handled any issues with my property efficiently, quickly and always with patience and politeness.I am more than happy with the service and attention to detail given by her and the team at Dexters in their management duties.
Thank you for taking the time to leave a lovely review regarding Monika. Kind regards, Asma, Customer Relations Team
1/5
TrustpilotResubmitting this review as my original…
Resubmitting this review as my original was removed by Dexters.
5/5
TrustpilotNatalie McWilliams is a great property…
Natalie McWilliams is a great property manager professional, responsive, and reliable. She made everything smooth and stress-free. Highly recommend!
5/5
TrustpilotDexters, my managing agents
As my managing agents I appreciate the efficiency and decisiveness of the current team which consists of Petros Giorganios and Rianna Shanghanoo. I am kept up to date and given ample opportunity to discuss repairs and changes
Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotNicole. A great property manager…
Nicole is the best property manager I’ve had in 8 years of living here. Open, honest, friendly and diligent. She gets things done!
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
5/5
TrustpilotDona has been efficient
Dona has been efficient, professional and works well with me and my tenants
Dear Andrew,Thank you for taking the time to leave a lovely review regarding Dona. Kind regards, Asma Chughtai, Customer Relations Team
4/5
TrustpilotDexter recently took over the Estate…
Dexter recently took over the Estate agency I was with originally. Bethany and Charlie have been great. They are on the ball and any issues they get resolved quickly.
1/5
TrustpilotDexters will not care about you
We are a current tenant and have raised multiple issues with the landlord however Dexters continually give us messages that they are following up on the issue but no correspondence from there on. Issues like a broken fridge took more than 2 weeks to be sorted and we have outstanding issues that have been "followed on" for months.Dexters have shown they will align themselves with the landlord and not the tenant.
Dear Leo. We are sorry to hear that your experience with us didn’t go as planned and would be eager to hear more so that we can rectify this for you. If you could please email me further details at customerrelations@dexters.co.uk, I will make sure this is dealt with. Kind regards Asma Chughtai Customer Relations Team
5/5
TrustpilotThank you
I've been involved with Dexters for many years now and I just wanted to leave a review for Claire Gallagher. You done a fantastic job and it's always a great experience taking on the projects you put forward to me and team Mason's plumbing and heating services. Also Professional and Efficient.
Dear Lee, Thank you for taking the time to leave a wonderful 5* Google review. Claire will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotLied and mislead
When leaving a joint tenancy, all parties spoke to Dexters, agreed everything and notice was handed in. 3 months later went back on explicit guidance to try to extract additional charges from both tenant and landlord. Staff member was unhelpful and lied about past advice given. Do not recommend working with this company.
Dear Ewan,I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director. Someone shall be in touch shortly. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotRecently used the Battersea branch to…
Recently used the Battersea branch to move and Zendeca made the process so seamless and stress free - thankyou!
Dear Lottie, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotI received an amazing service
I received an amazing service. Called in the morning to report a leak in my toilet and by noon it was completely fixed. And also they were communicating the whole time so I could plan ahead. Just amazing.
Dear Jose, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotDexters Property Service
Dexters have recently taken over managing my rental property and I would like to say dealing with Olivier and the rest of the rental team as been a breeze.I no longer need to worry about my property because everything is taken care of by the Dexters team. Thank you all very much.RegardsKen/Landlord
Dear Ken, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotProperty Management
Re: Charlie Moorhouse (Property Management)
1/5
GoogleCold calling on vulnerable old people. Nasty company who don't tell the truth. Beware. And when asked to stop harassing they then resort to sending rubbish in the mail.
Cold calling on vulnerable old people. Nasty company who don't tell the truth. Beware. And when asked to stop harassing they then resort to sending rubbish in the mail.
5/5
TrustpilotPatrick agent
Patrick is a very friendly, helpful and practical agent to work with. Really appreciate his help throughout the flat finding and moving process.
Dear Nikol. We really appreciate you taking the time to leave us a 5* review. We hope we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
5/5
TrustpilotBailey is a superstar
We've been renting with Dexters for 3 years now and Bailey Strutton has by far been the most helpful person in the office. When we encountered maintenance issues her response was timely, compassionate and effective - true saviour!
Dear Bobbie, Thank you for taking the time to leave a wonderful 5 star Google review. Bailey will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotI have had the opportunity to deal with…
I have had the opportunity to deal with Carl Tettey and he was quite reactive and very helpful in dealing with some maintenance issues in the property I’m renting. He followed up with me to make sure everything was sorted out. I am happy with the interaction and service provided.
Dear Mounaa, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Dexters Highgate hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Camden.
