Dexters Highgate reviews in Camden

★★★★★ 5/5

Trustpilot

Alistair was a great help

Alistair was a great help during our mutual clients transaction. Great communication, he kept us updated throughout and ensured a smooth transaction.

ASharma · 16 February 2023

★★★★★ 1/5

Trustpilot

Apartment destroyed under their management

My apartment has been in the family since 1988. It was given to Dexters a year ago on a full management contract, they had supposedly vetted the prospective tenant, the tenants partner assaulted the tenant the police kicked the door breaking the lock to get access, arrested the partner. The tenant also had a large dog in the apartment which I abd the Managing agents requested Dexters to ask the tenant to remove, the apartment carpet, walls and wood work were destroyed by the tenant, the tenant did not pay the council tax, water charges, electricity or tv license. After the flat was vacated by the tenant, dexters rented out the flat immediately without informing me of the damage to the flat then requested I pay £1500 for repairing the walls and woodwork and over £1900 for a new carpet to replace the carpet destroyed by the large dog.Avoid Dexters at all costs, they are a property management company that operates at a substandard level. Look elsewhere. They only have their own interests ate heart and do not care at all about the landlords interests.I've left messages the last 2 days but no call back, they have my number, making money is their primary aim, landlords interests do not feature. Its affected my health.

Tony · 25 November 2021

★★★★★ 5/5

Trustpilot

Ashley

AshleyI highly recommend Ashley from Battersea Dexter, very professional, punctual, communicative Any questions you may have. Ash comes to your aidThank you that thanks to you Ash, our child lives in favorite house.

Daniela · 20 September 2021

★★★★★ 1/5

Trustpilot

Very disappointed!

Very disappointed!It took them 33 days to tell me they are going to return part of my deposits. I emailed back said i will enter dispute process because the deposit claim is not reasonable, but they told me the time frame to dispute is within 10days of end of tenancy.:)Since i moved out i kept chasing for an answer but they delayed response till 33days later. And they claim they did professional cleaning to the flat, and they charge it to my deposit. But the truth is, i already booked professional end of tenancy cleaning service when i moved out and physically inspected the cleaning was done.I do not get why should I pay for a duplicated cleaning service. And why i should accept the outcome that their ignorance lead to missed the dispute time frame of 10 days.In a word, if you are looking for flat to rent, i highly recommend, do not use Dexters.

Maggie麦基 · 19 November 2021

★★★★★ 5/5

Trustpilot

Ledi Peka has been great to deal with…

Ledi Peka has been great to deal with and very helpful.

Richard · 8 December 2023

★★★★★ 5/5

Trustpilot

I have been going to Nora for most of…

I have been going to Nora for most of my issues now at my flat and she has been very quick and efficient in her responses. I never had hope with Dexters as they usually take a while to get back to me. Since I have been in contact with Nora, I must say my view has changed. Thanks

CF · 8 December 2023

★★★★★ 5/5

Google

Chloe McNamara is excellent! She listened carefully to what we were looking for in a property, was very thorough and very patient! Her communication skills are excellent and she always insured to contact the client to keep them updated on the property via email and calls. I really appreciated her efforts. Dexters is a great, very helpful agency!

Alaa · 29 December 2023

★★★★★ 5/5

Trustpilot

Excellent service.

I had a minor problem with my fridge and a major one with a blocked drain. I phoned Dexters and Donalina Gargrupe handled both problems for me quickly and effectively and with a friendly, polite manner.She kept me informed (the problems ranged over a week due to a miscommunication with a maintenance company) and was quick to chase up the company involved. A very impressive performance!

Sharon · 6 June 2023

★★★★★ 1/5

Trustpilot

Would not recommend at all

Would not recommend at all! Typical agency, rude and better than anyone else. Got a rent reduction 3 months ago and they keep saying they are dealing with it and refunding the over payment. They didn’t and now blaming us! Direct debits bounced due to this and they think it has nothing to do with them. If this was the other way round and me not paying it would be a totally different story. I’m lucky I’m in a position to move money around but that is only the last few years.. back when I started renting I would be in trouble! Dexters think they are above anyone else and other peoples circumstances. They could not care less! I ask everyone not to use or move away from this company. Let’s think about how people starting out would be suffering right now.

Mark · 5 November 2021

★★★★★ 1/5

Trustpilot

bad experience throughout stay

I have moved out for one month but they still did not refund my deposit even if I have chased for 5 times!The response on repairment and maintainence request was super slow during my stay. It took 5 months for them to fix the blinds! I could not turn on lights during evenings because there was no blinds!And they arrange views with very short notice before my moving out date. Very bad experience. PLS give my deposit back ASAP when you read this comment, Dexters!

Maggie麦基 · 5 November 2021

★★★★★ 1/5

Trustpilot

Spammers

Spammers. Went in there to look at flats, they took all my info, never helped me find a flat, but they do keep on spamming me (weekly emails) with random flats. I tried unsubscribing, didn't work cause their address is not valid. This is against GDPR by the way.

Mary · 23 June 2024

★★★★★ 5/5

Trustpilot

Efficient, Professional & Helpful

Since Jamie has been responsible for managing our property, we have found him to be honest, efficient and reliable. He is always professional and helpful and always communicates well.

Marco · 11 April 2022

★★★★★ 5/5

Google

We're searching for a house to rent in the local area, and Chloe McNamara has gone above and beyond to help us in our search. Chloe listened to our requirements and shared a tailored list of suitable properties with us, and quickly arranged a viewing for one we particularly liked. Chloe gave us an excellent tour of the property, and while it wasn't the property for us in the end, she has continued to help us in our house hunt, proactively following up on our progress and helping arrange further viewings at different properties. We feel very looked after by Dexters and would commend Chloe in particular for her enthusiasm, professionalism and customer focus!

Alex · 25 October 2021

★★★★★ 1/5

Trustpilot

OAKLANDS RISE NW10 6FJ---NO HEATING AND…

OAKLANDS RISE NW10 6FJ---NO HEATING AND NO HOT WATER AGAIN IN ALL NOTTING HILL GENESIS BUILDINGS IN WINTER !!! LAST TIME I HAD 4 DAYS NO HOT WATER AND NO HEATING AND I NEARLY DIED!!!! THIS IS CRIMINAL AND ONLY POSSIBLE IN THE UK! IN EVERY OTHER COUNTRY THIS COMPANY WOULD BE PROSECUTED!!! THERE IS A MOTHER WITH A BABY IN MY HOUSE. ALL TENANTS: STOP PAYING RENT AND MOVE OUT OR FILE CLASS ACTION IN COURT !!!

Reni · 14 February 2022

★★★★★ 5/5

Trustpilot

I have been dealing with Zak Mcnicholas…

I have been dealing with Zak Mcnicholas and have to say is professionalism and knowledge is breath of fresh air. Excellent interpersonal skills and and joy to deal with. Thanks Zak.

Demetris · 20 December 2021

★★★★★ 5/5

Google

Came I. Contact with the agency few days ago , Chloe looked after me the best way possible , very supportive and understanding of my needs for my look out of a new flat !!! Highly recommend !

John · 14 December 2024

★★★★★ 5/5

Trustpilot

Great experience and ongoing support…

Great experience and ongoing support from Andrzej. All questions dealt with promptly. Good service. Thanks

Chris · 16 June 2026

★★★★★ 5/5

Trustpilot

Jessica was highly efficient and…

Jessica was highly efficient and successfully dealt with a renewal for me. Thank you very much

G · 14 July 2023

★★★★★ 5/5

Trustpilot

Joanne

Joanne was phenomenal. Regular follow ups and had a solution oriented approach!

Umar · 26 October 2023

★★★★★ 5/5

Trustpilot

Dexters....The experience

Dexters Wimbeldon ....i inherited this lettings from its many predessors over the last 25 years and have to sa for someone who hates change i have always been happy and made to feel like an individual but within a team.They have always worked tirelessly for my company and through good times and bad in our economy i have never once experienced a void period in any of my properties .Now under the reins of Mr Wiltshire and Ms Alward and their team i , through their combined experience and real interest in their profession , i am again happy with to continue and enjoy "The Dexter's Experience"kind regards frank o Donoghue

Frank · 25 September 2021

★★★★★ 1/5

Trustpilot

They are positively awful!

They are positively awful!! Tried to contact, sent emails and messages, then when it came to now we want to terminate as you haven’t done your job.. the apologies come and blame is distributed far and wide! The tenants have rights too!! The rental tribunal is the next stop!! Don’t use them!

Esmê · 15 April 2024

★★★★★ 5/5

Trustpilot

Great team

Very happy with management service from Dexters, especially Kiera. Thank you!

J.E.S · 15 November 2023

★★★★★ 5/5

Trustpilot

Friendly and efficient Agents

Friendly and efficient Agents. Easily contactable. Alistair was extremely helpful with progressing the transaction.

Holley · 1 September 2023

★★★★★ 5/5

Trustpilot

Dexters Cricklewood - Brilliant!

Having had a long and difficult search for a flat, I found the perfect one with Dexters Cricklewood. After attending the viewing with Ade through to the securing of the flat, he has been incredibly efficient, patient, happy to answer my many questions and made the process smooth, stress free and fast. I cannot recommend the team at Dexters Cricklewood highly enough.

H · 1 September 2023