Every review we hold for the Camden office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThanks for the service of Mr Rowan and…
Thanks for the service of Mr Rowan and Dexter's property management team. They respond fast whenever there is a problem. They are friendly and give me adequate information. Although we are Korean, we have been able to live without difficulties thanks to Dexter's service. They do an excellent job!
BangKap · 28 October 2023
Agent replied · 22 October 2024
Dear BangKap Kim, Thank you for taking the time to leave a lovely review regarding Rowan. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
Trustpilot10/10 for effort at business winning 0/10 for performance!…
We were badgered by Dexter’s for years so decided last summer to instruct them on a letting. They over promised on the rent they could achieve so we missed the window to secure tenants before the autumn. We also then instructed them to sell as we were receiving no rent . They failed to produce a single credible offer on either basis. We instructed Goldschmidts who found a buyer and at a strong price within a matter of weeks. I’m prompted to write today as we received probably the third cold call from Dexters as the old property is now for rent via the new owners . We told Dexters on at least 2 previous occasions that we had sold the property so I wish they could be more efficient/ professional in all they do.
Graham · 20 September 2024
Agent replied · 22 October 2024
Dear Graham, I am sorry to read your 1* review comments. I have passed them to our Area Director as we are keen to discuss this further with you and will be in contact. Kind regards, Asma, Customer Relations
★★★★★ 5/5
TrustpilotPetros Giorganios
Had a wonderful interaction with Petros Giorganios today during the inspection. He is always respectful and willing to accommodate the tenants which I appreciate.
Ateeb · 12 May 2026
Agent replied · 28 May 2026
Dear Ateeb, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
TrustpilotAlistair Maclean
Alistair was very efficient in assisting with the matter and ensuring all parties are kept updated throughout the process. We were able to effectively work together to achieve a very swift completion.
SSS · 18 September 2024
Agent replied · 22 October 2024
Thank you for your kind comments regarding Alistair and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
★★★★★ 5/5
TrustpilotI had my inspection today with Monika…
I had my inspection today with Monika and I honestly just wanted to give some feedback… I have only had her as my property manager for a matter of months but cannot fault her work rate, effort or dedication! She is a true asset to Dexter’s, was fabulous to finally meet her and I really hope she sticks around as she is so quick at providing solutions! Clearly someone who really cares about her job and the people she is working for/with… feel very supported and well looked after!
Mon · 17 September 2024
Agent replied · 22 October 2024
Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleAgency is responsive and actually provides some help with search for a flat to rent. I spoke and emailed Ms Angelika who was very professional, well informed and responded to my enquiries very quickly.
Krzysztof · 14 August 2024
Agent replied · 11 January 2025
Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleProvided a great service, flexing to our needs over a long property search. Thank you to Angelika for always making us feel prioritised and providing what always felt like a thorough, professional and personalised service.
Joseph · 26 July 2024
Agent replied · 24 October 2024
Dear Joseph, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters Notting Hill
Everyone knows how hard it can be to deal with all problems and issues coming up here and there in our homes, but it makes a big difference when you have right people working in agencies. I just want to say the big big thank you to Dexters and especially property manager Carl. He’s always very supportive, responsive and ready to help. I’m having such smooth and great experience. I highly appreciate everything he’s done for me and just made my life easier. Thank you very much Carl and thank you Dexters for hiring such great professionals!
Daria · 11 September 2024
Agent replied · 22 October 2024
Dear Daria, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
TrustpilotThank you to Verity and Harry for all…
Thank you to Verity and Harry for all of their help and hard work throughout the process - I have already recommended Dexters to my friends that are looking to buy. Couldn’t recommend the team highly enough and very grateful for all of their help, guidance and consistent communication throughout the process.
Lydia · 19 July 2023
Agent replied · 22 October 2024
Dear Lydia, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleKade has been a great contact throughout our long house sale process with regular sale progress updates. Kept us in the loop at all times and always in a professional manner.
Vera · 24 September 2024
Agent replied · 24 October 2024
Dear Vera, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
★★★★★ 1/5
TrustpilotI have used this estate agent incompetent stafffor…
I have used this estate agent for letting my property for nearly 4 years. For the first three years, I couldn’t fault them, but the staff have Changed hands and I would not recommend them. The majority of staff are incompetent they make so many mistakes and their Fees are high. I did complain to the director and it was a waste of my time. My last tenancy agreement they failed to put in a break clause and I’m now unable to break free of them unless I give them vast amounts of money. Although I have to ride this out, I will not be using them again in the future. I do not recommend them.
Charlotte · 8 September 2024
Agent replied · 22 October 2024
Dear Charlotte, I am sorry to read your 1* review comments. I understand that our Area Director has already been in touch to discuss this further with you. Kind regards, Asma
★★★★★ 5/5
TrustpilotExcellent problem solving skills
I moved in to a new property and received the inventory. The inventory had the hoover in it and the hoover was broken. I contacted George at Dexters and he sort the issue immediately in a very smoothly way. Thanks George for sort this out so quick.
Juan · 21 November 2023
Agent replied · 22 October 2024
Dear Juan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe bought a flat via Dexter's recently. Fabulous service. Very rare these times - all questions answered promptly, however minor. Constant professionaln and friendly support. Highly recommended. Nick Milios and Mark were outstanding.
How · 3 October 2025
★★★★★ 5/5
TrustpilotSuperb !!
Catherine McDowell at Dexters Property Management has been looking after a flat we rent out in W2 for several years now
Charlie · 22 January 2026
★★★★★ 5/5
TrustpilotThank you Pam for excellent support
Having previously had some disappointment with Dexters in general I have found that Pat Simmons has gone out of her way to be proactive in providing 1st class support to my letting/property and has kept me informed all along the way. Thank you Pam, it makes a difference!
Tina · 25 October 2023
Agent replied · 22 October 2024
Dear Tina, Thank you for taking the time to leave a lovely review regarding Pam. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotPetros review
Petros was a very friendly guy and very considerate. Good person to work with. He also made sure that baby’s face is not visible on the pictures which I really appreciated.
Ecrin · 20 September 2024
Agent replied · 22 October 2024
Dear Ecrin, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma
★★★★★ 1/5
TrustpilotWell despite my less than glowing…
Well despite my less than glowing review previously and being advised by Asam in Customer Relations that an Area Director would call to deal with my complaint, no one has contacted me to discuss or to take our complaint seriously - this lot are a total shower. Our property is a high net worth property and well in to seven figures. I wouldn’t trust this lot to sell a dolls house for me
Preston · 19 December 2024
Agent replied · 25 December 2024
Dear preston, I am sorry to read your 1* review comments. I have passed them to our Area Director as we are keen to discuss this further with you and will be in contact. Kind regards, Asma, Customer Relations
★★★★★ 5/5
TrustpilotA huge thanks to Joe Read and his…
A huge thanks to Joe Read and his letting Team for all of their efforts! He is always responsive and helpful.Property was let in very short period of time and for good value! I will consider Joe and his team in the future for this property
Jose · 7 December 2023
Agent replied · 22 October 2024
Dear Jose, Thank you for taking the time to leave a lovely review regarding Joe and the team. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotNasra is great!
Nasra was one of the best and most efficient people I have ever dealt with in property! She made me feel seen and heard, nothing was too big of an askI have no doubt Dexters will always be on hand to help me if I need
Nicola · 4 December 2023
Agent replied · 22 October 2024
Dear Nicola, Thank you for taking the time to leave a lovely review regarding Nasra. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 3/5
TrustpilotIssues with marketing letters
EDIT: I have received a swift resolution to the below issue and so I have amended my review accordingly. Since reaching out to Dexters (which was lovely and helpful) I have since been bombarded by sales post. I asked to be removed from the list and yet the letters keep coming. It's roughly one a fortnight. The latest letter contains inaccurate information about my property being for sale which it is not, with an agent I've never spoken to and at a price its never been listed at. Having already tried to speak directly to them, I'm now feeling ignored and frustrated that I keep having my time wasted.
Nicola · 30 August 2024
Agent replied · 22 October 2024
Dear Nicola, I am sorry to read your 1* review comments. I understand that our Area Director has already been in touch to discuss this further with you. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleChloe was incredible at our first showing! She really put the time in and walked us through all the steps. She called multiple times updating us about the progress of our offer. We really felt understood and safe in our property search.
Laura · 27 February 2024
Agent replied · 24 October 2024
Dear Laura, Thank you for taking the time to leave a wonderful 5 star Google review. Chloe will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotOvercoming a challenging Tenancy
After experiencing some challenges with a tenant, Joe and his team at Dexters were extremely supportive in navigating the best way forward. Offering professional and friendly advice. They were able to adapt quickly in finding a solution and have responded to my many questions very swiftly.
Joanna · 28 November 2023
Agent replied · 22 October 2024
Dear Joanna, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotTerrible experience
The house was handed over to us in disastrous conditions regarding dirt, garbage left by the previous tenants that was never taken away, humidity on the walls, and a bad smell. After several emails completely ignored by the agency, we had to spend our own money to restore the premises to a livable condition (additional professional cleaning and purchase of a dehumidifier).During the rental period, we suffered a water leak that flooded the house. Dexter left us in these conditions for almost a month because, according to them, it was not their responsibility. When we left the house 2 months before the end of the contract out of desperation, the agency, at the end of the rental period, asked to withhold a huge amount from the deposit, accusing us of leaving the house dirty and damaged. Despite the physical and moral damages we suffered, we still cleaned the house before leaving. In conclusion, I highly recommend staying away from such people who, in addition to being unprofessional, unavailable when it comes to their responsibilities, and greedy, only care about the customer when they have to sell, abandoning them immediately after to face problems alone and only making themselves heard to collect payments.
Domizia · 27 August 2024
Agent replied · 22 October 2024
Dear Domizia, I am sorry to read your 1* review comments. I have passed them to our Area Director as we are keen to discuss this further with you and will be in contact. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleProperty Manager Manuela Pelissa has been extremely helpful and prompt in finding solutions and fixing some maintenance issues we had been experiencing since moving into our rental property. She was very each to reach and upheld great communication throughout the whole process. Thank you
Molly · 12 January 2024
Agent replied · 11 January 2025
Dear Molly, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Manuela, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.