Trusted Agent profile Β· Camden

Dexters Hampstead reviews in Camden

β˜…β˜…β˜…β˜…β˜… Great

2,254 reviews across 2 platforms

56 Heath Street, Hampstead, London, NW3 1DL, Camden, NW3 1DL

Dexters's office in Camden, at 56 Heath Street, is rated 4.4 out of 5 across 2,254 reviews on two platforms, including 330 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

330

Reviews on Google

This office

Trustpilot logo

1,924

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Camden office, from every platform, shown as written. First names only.

5/5

Trustpilot

Dexters have been managing my property…

Dexters have been managing my property for 3 years and I’ve always been happy with their service.Special mention to Ricardo who has been very proactive in sorting out an issue with my flat. He acted quickly to address the problem, has kept me informed and solved the problem swiftly and satisfactorily.

Binal Β· 30 October 2023

Agent replied Β· 22 October 2024

Dear Binal, Thank you for taking the time to leave a lovely review regarding Ricardo. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Jay has been an absolute pleasure to deal with. We had to find a place to live in a really short space of time and he was really accommodating in terms of when we could view the place - he even came to show us it for the 2nd time on a Saturday. He negotiated with the landlord on behalf of us and managed to secure an amazing flat for us which we are thrilled with. Thanks Jay!

Hattybones Β· 13 December 2019

Agent replied Β· 11 December 2024

Dear Harriet, Thank you for taking the time to write a review about the great service you received from our Hampstead Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

We recently purchased an apartment in Belsize Park and received fantastic service from the Dexters team in Hampstead. We registered with a number of local estate agents and the agent that stood out was Chris Cooper from Dexters. He was knowledgeable, professional, understood our requirements and showed us the best selection of property. Once we agreed the purchase Chris was always available to help and provide advice. Whenever we called the office the rest of the Dexters team were just as helpful. Nothing was too much trouble. Could not recommend this firm any higher. Epic service from start to finish! Mathew & Lily

Mathew Β· 13 December 2018

Agent replied Β· 11 December 2024

Dear Mathew and Lily, Thank you for your review regarding your experience with our Hampstead Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Mollie De-la-haye Customer Relations Team

5/5

Trustpilot

Petros Giorganios was always extremely…

Petros Giorganios was always extremely helpful during our tenancy. Although there were quite a few issues with the building he always tried his best to help us. He's been the best person we interacted with from Dexters over the last 2 years of renting from them

Lisa-Marie Β· 12 February 2024

Agent replied Β· 22 October 2024

Dear Lisa-Marie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Monika has been incredibly helpful

Monika has been incredibly helpful since being assigned to our property, she always replies quickly, she is extremely thorough and I feel like she genuinely cares about us having a good experience in our flat which is not very common in my experience.

Jake Β· 10 April 2024

Agent replied Β· 22 October 2024

Dear Jake, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Donalina Gargrupe, Property Manager

Donalina is friendly and helpful. Also efficient and prompt. I would go so far as to say she went above and beyond what was required. I've had a long relationship with Dexters, when I had a property to let to tenants. I warmly recommend Donalina and the Dexters team.

Judith Β· 4 December 2023

Agent replied Β· 22 October 2024

Dear Judith, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

I am very grateful to Dominic Glover

I am very grateful to Dominic Glover, who has always helped, is always responsive, and ensures that everything is done. He takes his work very responsibly.

Alina Β· 12 May 2026

Agent replied Β· 22 October 2024

Dear Alina, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Trustpilot

Trustworthy agent

All the staff are gracious. I feel warmly welcomed and supported.Especially Monika, who is also mentioned in other reviews, is indeed lovely. Kindhearted, polite, agile... she has everything to be a good support staff.Many thanks for letting me into a wonderful life!

Hiro Β· 27 April 2024

Agent replied Β· 22 October 2024

Dear Hiro, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma, Customer Relations Team

5/5

Google

We worked with Eva Reynders with a very precise goal for our renting requirement and it was fulfilled very quickly following a very easy process, information was exchanged efficiently, and each phase was completed promptly. A super successful customer experience as far as we are concerned. We recommend the Hampstead branch and the Dexters network very highly. Special thanks to Eva.

Olivier Β· 12 December 2022

Agent replied Β· 11 December 2024

Dear Oliver, Thank you for your review.Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

I always feel looked after with…

I always feel looked after with Dexters. I have been with them several years. The care and support is as great today as when I first worked with them. Truly. Their care is industry leading in my opinion, having used other estate agents before.Thank you to Mark Wiltshire and to Mariya Rizova in Tenancy Management.

Vispi Β· 22 June 2023

Agent replied Β· 22 October 2024

Dear Vispi, It’s great to hear that you have had a brilliant experience. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Gemma Mason has been so patient and proactive in the finalising of all the documents in my first place i’m renting. As a student she has reassured me and walked me through how to go about renting and given me a faultless experience in renting. Most definitely recommend!

O Β· 12 December 2023

Agent replied Β· 11 December 2024

Thank you for taking the time to leave a lovely review regarding Gemma. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dexters handles my rental unit and have been very professional πŸ‘πŸΌ …

Lou Β· 15 August 2026

Agent replied Β· 15 October 2026

Dear Lou, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma

5/5

Trustpilot

Dexter's Ladywell are Awesome

Staff at Dexter's Ladywell are awesome. Joseph and Suzzannah were beyond helpful with a recent bit of bureaucracy in connection with a rental flat. Dexter's in general have been great throughout the letting of my flat.

Anna Β· 2 August 2024

Agent replied Β· 22 October 2024

Dear Anna, Thank you for taking the time to leave a wonderful 5* review. Joseph and Suzzannah will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Prompt and super helpful. πŸ‘

Prompt and super helpful.

David Β· 5 October 2026

Agent replied Β· 13 October 2026

Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma

5/5

Google

Jodie was amazing! She sold our flat and found us our new home all within a short space of time. Her service was above and beyond our expectations. We will definitely use her again in the future.

Roo Β· 14 July 2024

Agent replied Β· 11 December 2024

Dear Roo, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Elizabeth was a great support to me…

Elizabeth was a great support to me with dealing and evicting a tenant from my property. She was sympathetic to my situation which was appreciated during a very difficult time. I can highly recommend.

Cherie Β· 2 September 2024

Agent replied Β· 22 October 2024

Dear Cherie, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Great experience with Dexters

We have recently used Dexters to find out next home and have had an offer agreed. Alice was our main point of contact and she showed us a few lovely places and helped us find the perfect home for us. We have had some bad experiences over the last couple of years with other agents and found Alice's honest and informative style a breath of fresh air.

Michael Β· 1 March 2022

Agent replied Β· 22 October 2024

Dear Michael, Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai, Customer Relations Team

2/5

Trustpilot

Let down by poor communication within the company

Unfortunately we were let down by this letting agent yesterday. We had a 6pm viewing for a house in Hayes, I drove 1h in rush hour traffic to visit the property and on arriving I was met by the agent who informed me that the locks had been changed that day and his key did not work, so we could not access the property.He was very apologetic and I understand he was also frustrated as he himself had spent 45 minutes travelling to the property.He did offer to rearrange a viewing but I was so disappointed in the lack of organisation (how can it be that locks are changed and the letting agent/property managers are not informed?) and frustrated at the waste of my time and petrol (2 hours round trip) that I will not be using this company going forwards.I would have left 1 star but the letting agent was truly apologetic and did remain professional in the situation.

Lizzie Β· 2 October 2024

Agent replied Β· 22 October 2024

Dear Lizzie, I am sorry to read your 2* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations

5/5

Google

We are currently in the early stages of our property search and wouldn’t usually feel the need to write a review for a company this early on, however James Hyland has made the start of our journey super enjoyable and stress free so a massive thank you to him ⭐️⭐️⭐️⭐️⭐️

Dani Β· 8 October 2025

Agent replied Β· 22 October 2025

Dear Dani, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with James. Please do not hesitate to contact us again. Kind regards, Asma

5/5

Trustpilot

Excellent friendly service

Petros Giorganios was with me every step of the way and always available to answer questions and provided quick and helpful responses. This and his friendly manner made the whole process so much less stressful.Thank you again 😊🌸

Sulaiman Β· 19 June 2024

Agent replied Β· 22 October 2024

Dear Sulaiman, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Petro, and hope we can help again in the future. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Outstanding outcome

A huge β€˜Than you’ to Paris Marshall Senior Property Manager at Dexters for his speedy response, kindness, attentiveness and professionalism. Paris arranged for the Khinda Building Works Ltd to attend our premises to conduct some repairs. I was very impressed with the contractor’s skills to resolve three different repairs within such a short time. The communication was smooth and the contractor was very punctual. I have no enough words to thank birth Paris and Khinda Building Works Ltd for their hard and outstanding work.Lavinia

Lavinia Β· 27 September 2024

Agent replied Β· 22 October 2024

Dear Lavinia, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma

5/5

Trustpilot

I have been using Dexters for a number…

I have been using Dexters for a number of years without any issues. They always respond in a timely and professional. The senior property manager Mohammed Amin is fantastic, for anything that is urgent he jumps on it quickly and get things done.

Hemang Β· 11 March 2024

Agent replied Β· 22 October 2024

Dear Hemang, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Thanks for the service of Mr Rowan and…

Thanks for the service of Mr Rowan and Dexter's property management team. They respond fast whenever there is a problem. They are friendly and give me adequate information. Although we are Korean, we have been able to live without difficulties thanks to Dexter's service. They do an excellent job!

BangKap Β· 28 October 2023

Agent replied Β· 22 October 2024

Dear BangKap Kim, Thank you for taking the time to leave a lovely review regarding Rowan. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Cannot recommend Dexters enough especially Alex and Lucy for helping us all throughout the entire process of acquiring the rental property my partner and I wanted! They were very efficient and answered all of our queries/ clarifications 😊 thank you so much for the smooth transaction! …

Joelle Β· 12 December 2023

Agent replied Β· 11 December 2024

Dear Joelle, Thank you for your great 5 star review, and mentioning your experience with Alex and Lucy in our Hampstead office. Kind regards, Asma Chughtai, Customer Relations Team

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Questions about Dexters Hampstead

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Camden won Platinum.

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Tell us what you need and we'll put you in touch. Dexters Hampstead hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Camden.

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