Dexters Dartmouth Park reviews in Camden

★★★★★ 1/5

Trustpilot

Completely Incompetent

Could not organise a Gas Safety Inspection properly. Had to do it myself. Can’t even imagine what environmental disaster there will be if they are commissioned more complex task like organising a **** in a brewery…

Alex · 18 November 2023

★★★★★ 5/5

Trustpilot

Great help from Neil Plit!

Very happy with the assistance I received from Neil Plit! He responded very quickly, was very understanding and helpful. Great communication as well.Thank you!

Addie · 17 July 2024

★★★★★ 5/5

Trustpilot

We’ve been with Dexter for the past few…

We’ve been with Dexter for the past few years, we always been happy with everything, all member of staff is helpful, recently we had a visit with Nabil very professional and polite person, also he help us very quick to find someone to fix our maintenance, , many thanks again

Urszula · 23 October 2024

★★★★★ 5/5

Trustpilot

Great service as always

I have worked alongside Dexters for over 2 years now and always get great service and communication from the PM team, especially team 3 from the City and East office who always go above and beyond

Systems · 14 November 2023

★★★★★ 5/5

Trustpilot

Dexters North and Petros Review

Dexters North Property Management Team and Petros in particular do a great job in helping out whenever there is an issue. They are responsive and empathetic to anything that may come up. Overall, a great experience.

Daniel · 10 November 2023

★★★★★ 5/5

Trustpilot

Thank you Petros!

I’ve lived in a property managed by Petros for a year now and he’s brilliant! He’s always on hand to solve any issues quickly and with minimal fuss.

Siobhan · 29 April 2024

★★★★★ 5/5

Trustpilot

Excellent customer service drom Donalina

I have had the pleasure of experiencing for the past year excellent customer service and communication from Donalina. She has been attentive, helpful, and went above and beyond to assist and respond to all my queries.

Laura · 8 November 2023

★★★★★ 1/5

Trustpilot

Terrible

Terrible. The team are not to be trusted. They rent out privately before properties are online and require you to decide on viewing/offering via their verbal description by phone. Avoid.

In · 14 March 2024

★★★★★ 5/5

Trustpilot

Great Experience!

We are so happy we just got our flat!! Daniel Scott from the City branch was just the best so helpful and so on it at all times. He got us that flat! Very happy with our experience :)

Cecilia · 17 August 2023

★★★★★ 5/5

Google

I was very keen to buy a flat near my former home and viewed it several times with Joe Standen. He was always there on time, patient and answered all my questions. He also kept me informed on what was happening with the property. Sadly, I did not manage to conclude the sale of my own property and so was unable to go ahead with the purchase of the flat I was interested in and am staying put for the moment but I would definitely search Joe out again and use him again when the time comes to put my house on the market.

Alexia · 24 October 2022

★★★★★ 2/5

Google

Terrible experience as prospective tenants. They took a holding deposit and promised us they would take the property off the market while continuing to aggressively market it. The letting team told several outright lies to us and painted a totally misleading picture. When we complained to Jim Fryer, the lettings manager, he simply attempted to justify their behaviour. Had a negative impact on our flat hunt because we lost the flat and lost 10 days while they had our deposit. UPDATE Having written the above review, I made a formal complaint to Dexters. To their credit, a director of the business made a full and detailed investigation and acknowledged that they were in the wrong and should have communicated with us much better. From his explanation of what went on, it seems to have been more a case of incompetence than exploitation. At least they are willing to listen to customer feedback.

Paul · 24 October 2022

★★★★★ 1/5

Google

Rented a property through Dexters Tufnell Park. Was shown a three storey property by Sarah Marks, signed a contract but on moving in, it transpired that the landlord did not want us to use the top floor of the house and had locked three rooms. He had also not cleaned the entire property as obligated to by the contract. Sarah failed to ensure the property was presented to us as it was obligated to have been by the contract. We tried to renegotiate the contract to accommodate locked rooms and uncleanliness but experienced unresponsiveness and uselessness from Dexters. Jim Fryer proved particularly unhelpful, he obviously didn't care once we had moved in. Note on reviews: Sarah asked us to leave a positive review after we signed the contract. Be wary of the reams of positive reviews of Dexters, I suspect that they are partly encouraged by Dexters themselves.NegativeQuality

Sam · 24 October 2022

★★★★★ 5/5

Google

After searching for a few weeks for a flat we visited Dexters Tufnell Park office having had very good experiences with other Dexters agents. Sarah took our initial enquiry, she was friendly, professional & efficient. She is a credit to her profession. She helped us find the perfect flat & worked really hard to secure it for us. We moved in very quickly, within a week. Sarah helped chase the referencing process for us, handled our queries & feedback on the processes really well. Sarah also followed up after moving in to check all was okay which demonstrated a genuine care often lacking in sales people. I'd highly recommend Dexters as it's clear they are working very hard to be a cut above their competition. It's refreshing to experience an estate agent company who seem to care equally about their staff & clients. Martin (St Albans Road)

Martin · 24 October 2022

★★★★★ 5/5

Google

My partner and I recently sold our property through this branch ! Having heard nothing but bad things about estate agents when selling your first home. I can confirm that was not the case here. Charlie gave us an honest valuation and was a clear front runner in comparison to purple bricks who also valued our flat. We had an offer after 1 month of marketing which we were delighted to go ahead with and the sale went through much quicker than when we purchased the place. We have now sadly moved out of the area but I will be sure to use Dexters again when selling in the future.

Donal · 24 October 2022

★★★★★ 5/5

Google

George, supported by Harry and Charlie in the early days of our sale, was incredible from start to finish. We had a very drawn out sale and purchase with three house moves falling through and plenty of other dramas. Throughout this, George and Dexters were supportive, clear and patient - despite my high anxiety and having them on speed dial! I would not hesitate to recommend Dexters. They are brilliant at what they do and they have had a positive impact on my family as a result of their care and support. Plus, there office is next to Bear and Wolf and they have bacon rolls! I know George will miss me but I will be forever grateful to him and his colleagues for their help this year.

Josh · 24 October 2022

★★★★★ 5/5

Google

Excellent service from the guys at Dexters. They managed to attract considerable interest on our flat with more than a dozen viewings in just two weeks. One of them resulted in a very good offer which we accepted straight away. They then managed to keep our buyer happy and on the ball for the following weeks, until we got our offer accepted on our new flat, up to exchange. Committed to take things moving forward but always courteous and never pushy. Highly recommended.

Frank · 24 October 2022

★★★★★ 5/5

Trustpilot

Big thanks to Nina

Very grateful to Nina for helping me secure my property. It was a tough process with a few issues but she was a great communicator and found ways to workaround the setbacks. Big thank you!

Amy · 15 November 2023

★★★★★ 5/5

Trustpilot

Keep it up Dexters

Great experience so far with Dexters. Timely responses with issues/advice. Excellent and efficient customer service by Olivier, Senior Property Manager. Director, Mary Ann found to be very professional, helpful and understanding. Keep it up Dexters!Thank you

Yve · 20 October 2023

★★★★★ 5/5

Trustpilot

Dexters Tenancy Renewals

I am a landlord who has been liaising with Rebecca at Dexters Admin regarding Tenancy Renewals and she is a total professional at her job. Faultless!

Sareen · 21 May 2024

★★★★★ 5/5

Trustpilot

Attentive staff members

Attentive staff members, accommodating to our work schedules, supportive in seeing problems are dealt with swiftly and accordingly, very prompt responses to emails and phone calls

Jack · 20 May 2024

★★★★★ 1/5

Trustpilot

Had to call them 10 times and still was…

Had to call them 10 times and still was unable to get information on the contract extension. They hang up the phone with all sorts of excuses. They were absolutely unprofessional when I moved in, asking for rent payment 1 year in advance. Worst agency I ever had to deal with. Never again.

Mike · 18 February 2022

★★★★★ 5/5

Trustpilot

Thanks Graziana!

First time we’re with Dexters and all the credits go to Graziana who’s so knowledgable and experienced, professional and yet friendly. She’s helped us with some valuable maintenance advice that saved us money and time!

Stefania · 8 November 2023

★★★★★ 5/5

Trustpilot

Great communication

Our landlord was not willing to release the deposit and Bailey helped us by handling all the communication with him and managed to get our full deposit back and was very responsive to all our questions.

Quentin · 12 October 2023

★★★★★ 5/5

Trustpilot

Elle and Elli @ Dexters were amazing to…

Elle and Elli @ Dexters were amazing to work with!Dexters were slightly more expensive than other agents we spoke to, but well worth it. They kept us in the loop throughout the process, and helped close everything off as quickly as possible. Would want to go with them again next time

Emma · 20 May 2022