Trusted Agent profile · Camden
★★★★★
2,118 reviews across 2 platforms
64 Chetwynd Road, Dartmouth Park, NW5 1DE, Camden, NW5 1DE
Dexters's office in Camden, at 64 Chetwynd Road, is rated 4.3 out of 5 across 2,118 reviews on two platforms, including 283 Google reviews rated 4.8.
Every review we hold for the Camden office, from every platform, shown as written. First names only.
5/5
TrustpilotTenancy
Sheikh Mohsin of Dexters looked after us during our 2 years as tenants in a family house in TW11, and was always very responsive when we needed help with maintenance and setting up and ending our tenancy. We would recommend.
Dear Juliet, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotProfessional, Stress free
I recently had the pleasure of working with Toby Ryan and Alistair Maclean buy my first home, and I couldn't be more delighted with the entire experience. They were very professional and very prompt on my queries. Thank you!
Dear Sajeeva, Thank you for taking the time to leave a lovely review regarding Toby and Alistair. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexters - a great team and an exemplary job
Dexters did an exemplary job marketing and selling our property. They have a well organised team with very professional staff dealing with the individual steps in the process from initial valuation through to after sale support. Everyone was immediately available to take calls or answer emails.
Dear Patrick, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotExcellent service by Sagar Patel in the maintenance team
Sagar Patel in the maintenance team is an absolute gem. We spoke with him when our boiler started glitching and he was most empathetic and easy to speak to. Highly recommend!
Dear Harini, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma, Customer Relations Team
1/5
TrustpilotNot as I would have liked.
My rental went far from great. I reported the need for a kitchen repair and it never got resolved. It felt disrespectful. When they have the rent, that’s it. I won’t be using them again.
Dear Gcler, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team
5/5
GoogleI found Jim and the team at Dexters Tufnell Park a pleasure to work with , they demonstrated a willingness to go the extra mile and the advice they gave me was sound , I would strongly recommend them to others
4/5
TrustpilotGood property management
Dexters have managed my property for several years and offer an efficient, friendly service at good value. They have handled upgrade works and day-to-day maintenance to complete satisfaction, as well as move in/move out, rent collection and adherence to legislation. I have been very pleased with their approach and assistance, and would recommend them.
We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotSpammy marketing
We're being bombarded with unsolicited promotional mail, twice every week. It's ridiculous & bad for the environment. I've called them to stop & it made no difference.
Dear Margot, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotLily D. Senior Property Manager
Lily D., senior property manager, is an asset to Dexters. She has been helpful, patient and professional during several months of issues I have had as an overseas landlord. She has been my go-to person. She really cares!
Dear Rosemary, Thank you for taking the time to leave a lovely review regarding Lily. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat service by all the team.
Great service by all the team including Petros and Mawuena in finding new tenants and negotiating with contractors to get the best price.
Dear Steve, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotAlistair at Dexter's was brilliant!
Alistair at Dexter's was brilliant at communicating with all the solicitors and estate agents involved in the chain and worked very hard to effect exchange after a 3 day delay. Alistair always kept all parties informed of recent updates and remained very professional throughout. Would definitely recommend! Well done Alistair!
Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleWe had a lukewarm, fairly frustrating experience as house buyers with Dexters until Samantha came along. She proved to be a total gamechanger and accelerator who pushed everything over the finish line with pace and grace. Kudos to the team who had the foresight to hire her, and sending gratitude to Sam personally for a job well done!
Dear Lauren. We are pleased to read you received a five star service from Samantha in our Dartmouth Park office. We hope that we can assist you again in the future. Kind regards Asma Chughtai Customer Relations Team
5/5
TrustpilotI have been with dexters as a tenant
I have been with dexters as a tenant, I have been impressed with how quick Nora deals with my issues, and communicating with me. She is very empathetic and understanding. Overall Dexters have been great towards me.
Dear Layla, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotHelpful and friendly
My experience with Dexter's has been overwhelmingly positive. Charlotte in particular has been particularly proactive and helpful. Her attentiveness and support has been immensely appreciated
1/5
TrustpilotScammers
Scammers. They will hire your services and will not pay reasoning that their client is at overseas and transferred the payment which is not true
Dear James, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team
5/5
GoogleRaphael worked tirelessly to sell our flat, working closely with his network of prospective buyers to not only get a significant number of viewings booked in, but in the end getting us an offer that was above asking price. Thank you for all your help Raphael, it was greatly appreciated!
Dear Peter, Thank you for your review, and mentioning your experience with Raphael in our Dartmouth Park office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Asma Chughtai Customer Relations Team
5/5
GoogleEmira has especially been an amazing in helping me with my search. She has been professional and has assisted us throughout. I am very impressed by the service from Dexters and will definitely recommend. Best of all they are frequent to get in touch with! Very trustworthyPositiveResponsiveness, Quality, Professionalism, Value
Dear Vanesa, Thank you for your review, and mentioning your experience with Emira in our Dartmouth Park & Tufnell Park office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotWorst agency ever
Worst agency ever. I've been with KFH for years and they were just amazing. Dexters Property Manager team just cares about the landlord. If you have an issue you have to call them many times, and IF it gets sorted, it takes a long time. (it took 3 weeks to fix my washing machine the 1st time, 2 weeks the second time and so many other issues just IGNORED). When you call them, each person you talk to tells you something different. They always say they are going to call you back to give you an update and they never do. They just IGNORE you. This is so disappointing and just unprofessional. I'm looking forward the end of my contract and never going to use this agency again.
5/5
TrustpilotMonika Piszczyk
I would like to express my gratitude towards the efforts which Monika Piszczyk, has done for handling of our resident urgent maintenance and services. She has acted promptly, professionally and friendly.Many thanks
Dear HP, Thank you for taking the time to leave a lovely review regarding Monika. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotHappy with Dexters
I have been a Dexters' landlord for eight years and have no complaints. My current Property Manager, Tia Blackmore-Saunders, has been particularly helpful. When making recommendations for repairs or renewals she is always ready to explain and discuss them with me and, once agreed, keeps track to make sure they are satisfactorily completed.
Dear Belinda, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotYasmin has kept us up to date with all…
Yasmin has kept us up to date with all listings relevant which has been better than any agent we've interacted with during this process. She's been on time for all viewings, very responsive on all queries and really enjoyable to work with.
Dear Carolyn, Yasmin will be so pleased to read your kind comments. Thank you for taking the time to leave a wonderful 5 star review. Kind Regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGood service
Petros at Dexters is a good communicator who responds pormptly and it has been easy working with him and the Dexters team.
Dear Nathaniel, Thank you for leaving a wonderful 5* review. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotDexters North Property Management review
Dexters assumed management responsibility for our properties in Primrose Hill in 2022 and we are extremely happy with their support. A special mention for Rachel McConnell of Dexters North Property Management, and Tom Bussman of Design and Refurbishment.
Dear Warwick, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotRenting out for my parents with Dexters…
Renting out for my parents with Dexters more than 1 year. Great work from Dexters North Property Management Team. Our current contact person, Petros Giorganios, is always friendly and solves any issue quickly and efficiently. Appreciate this.
Dear Illia, Thank you for taking the time to leave a lovely review regarding Petros. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Dexters Dartmouth Park hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Camden.
