Trusted Agent profile · Camden

Dexters Dartmouth Park reviews in Camden

4.3

★★★★★ Great

2,118 reviews across 2 platforms

64 Chetwynd Road, Dartmouth Park, NW5 1DE, Camden, NW5 1DE

Dexters's office in Camden, at 64 Chetwynd Road, is rated 4.3 out of 5 across 2,118 reviews on two platforms, including 283 Google reviews rated 4.8.

Google logo

4.8 / 5

283

Reviews on Google

This office

Trustpilot logo

1,835

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Camden office, from every platform, shown as written. First names only.

1/5

Trustpilot

The worst letting and property…

The worst letting and property management company ever!! They do not care about the tenants, only the landlord. As long as the landlord gets a good offer, they won’t bother helping with issues in the property. And they trick you with adding stuff to your contract after you’ve signed and paid deposit / rent so you are left with no choice but accept whatever they add into the contract.

Alex · 13 October 2022

Agent replied · 25 October 2024

Dear Alex, I am sorry to read your 1 review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Excellent Estate agency

Excellent Estate agency. I want to thank Josep, he was very polite and helped us a lot. I definitely recommend this agency.

Ricardo · 22 October 2024

5/5

Trustpilot

Good Property Management

Good Property Management- Louis Preston is great.

Nicola · 6 December 2023

Agent replied · 25 October 2024

Dear Nicola, Thank you for taking the time to leave a wonderful 5* review. Louis will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Lindsey was very responsive to our…

Lindsey was very responsive to our questions. Assuring use throughout the moving out process, which can be stressful.Would recommend again!

Peter · 4 November 2022

Agent replied · 25 October 2024

Dear Peter, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Daniel Burrel is a star

Daniel Burrel is a star. His wisdom and knowledge about property are unparalleled

Mustafa · 19 June 2023

Agent replied · 25 October 2024

Dear Mustafa, Thank you for taking the time to leave a wonderful 5 star Google review. Daniel will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

The worst property agent in existence

This is the worst property agent I have ever had the displeasure of dealing with. Even though I left their property in the best state possible this company has attempted to withhold my deposit and try to get their tenants to pay for redecoration costs despite all issues coming from fair wear and tear during a pandemic. If you value your hard earned money and want your value for money, Dexters is not it.

Jay · 24 January 2022

Agent replied · 25 October 2024

Dear Jay, We are sorry to read the contents of your review and understand that this matter is currently under review with TDS following the Landlord's instruction. Kind regards, Asma Chughtai Customer Relations Team

5/5

Trustpilot

fantastic service

We are pleased with the excellent service by Dexters especially William and Dominique, who are easily contactable and professional throughout. We will certainly recommend them to other landlords.

Emily · 24 September 2021

Agent replied · 25 October 2024

Dear Emily, Thank you for your review, and mentioning your experience with William and Dominique. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Asma Chughtai Customer Relations Team

5/5

Trustpilot

Excellent!

My husband and I have had a great experience working with Dexter’s and would highly recommend them! They helped us find our dream flat and made everything about living there incredibly easy. Bella, who is part of the tenancy management team, had been especially helpful. We’re now getting ready to move again and are grateful for their help and support.

Anna · 14 July 2023

Agent replied · 25 October 2024

Dear Anna, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Jessica has been really helpful and…

Jessica has been really helpful and very prompt in answering our queries.

John · 14 July 2023

Agent replied · 25 October 2024

Dear John, We really appreciate you taking the time to leave such lovely comments about Jessica. They will be so pleased to read your 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great service all around

Great service all around. special thanks to Indre.

Zlatan · 25 October 2023

Agent replied · 25 October 2024

Dear Zlatan, Thank you for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Very helpful staff!

Many thanks to Jaden for helping me with my property search, very kind and well mannered, I do hope to work with you again in the future.

Hamza · 12 November 2021

Agent replied · 25 October 2024

Dear Hamza, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Josh at Dartmouth Park Office has been brilliant - has a good understanding of what I am looking for, and has been very accommodating at booking viewings around work commitments. Would recommend.

Lucy · 24 October 2020

Agent replied · 23 October 2024

Dear Lucy, I am writing to say thank you for your kind comments about the service you received from our Dartmouth Park Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Alicia Casingena as been absolutely inspirational when comes to educating myself with property evaluations & strategic fundamentals with regards understanding realty investment. I've lived in the Dartmouth Park Village for over 20 years & ever since meeting Alicia my understanding of Property expansion worth plus appropriate timing with executing buy to let investment as increased tenfold. I've recommended a handful of associates too Alicia & all have sung her praises. If you want 5-Star advice for Buying, Selling or Letting property look no further than Alicia Casingena, she's clairvoyant.

Duppy · 24 October 2020

Agent replied · 23 October 2024

Dear Vas, We greatly appreciate you putting aside the time to submit a review about our Dartmouth Park Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

We had been looking to buy a property in Dartmouth Park for a couple of years and connected with Nick early in our search. Nick knew what would be of interest to us and would proactively call when Dexters had properties that would be of interest (sometimes before they had been published to property sites) but never tried to show us anything that didn’t fit the bill. After several viewings over a year he showed us a house that was exactly what we were after and facilitated a quick transaction. From our experience with Nick, Dexters Dartmouth Park are experts in their market and able to quickly connect the right buyers with sellers.PositiveProfessionalism

Ryan · 24 October 2020

Agent replied · 23 October 2024

Dear Ryan, Thank you for taking the time in providing such lovely comments about Nick in our Dartmouth Park office. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Trustpilot

Joseph from Dexters was outstanding

Joseph from Dexters was outstanding. His property management was efficient, responsive, and handled with real integrity. He consistently went above and beyond, and I wouldn’t hesitate to recommend him.

CR · 21 January 2026

2/5

Trustpilot

On the whole not good

Pros: Senior lettings people know what they're doing and really helped us out with a couple of tricky interactions withe the council.

Olle · 19 March 2026

5/5

Trustpilot

Property Management

I don't normally write reviews, but I have a new property manager, Joanne. I'm very pleased with her management of my property. She is very professional and takes personal ownership with matters as they arise. More importantly, she is excellent with my tenants and supportive to me providing pragmatic advice and cost effective solutions.

Anonymous · 22 November 2023

Agent replied · 25 October 2024

It’s great to hear that you have had a brilliant experience with our Property Management Team. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Since Natasha took over

Since Natasha took over, we've never had to wait too long for any issues to be fixed/solved, at the very least, she lets us know what's going on and when we can expect some movement. She has managed the renovation of our kitchen and our contract renewals with minimum fuss. Her communication is great._

Lanre · 21 November 2023

Agent replied · 25 October 2024

Dear Lanre, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do not hesitate to contact us. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Fantastic experience with Jadasa

I want to write to say how incredibly satisfied I’ve been with the lovely Jadasa who manages our rental property. Any problem that we’ve had so far with the property was treated well within 24 hours, with super competent technicians being sent in. Jadasa makes us feel listened to and valued, and this is priceless!

Laure · 27 October 2023

Agent replied · 25 October 2024

Dear Laure, Thank you for taking the time to leave a lovely review regarding Jadasa. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Google

Unfortunately I was not impressed with the service for selling my property with Dexters. For a high agent fee (1.9%), the viewings were disruptive to my tenant (agents letting themselves in during times when my tenant had said he had meetings), damage was caused during viewings which was never properly rectified and I was given ongoing false promises about exchange and completion dates which was exceedingly frustrating.NegativeValue

Boothcharlotte · 24 October 2022

Agent replied · 23 October 2024

Dear Charlotte, We are disappointed to read your 1 star review. We are sorry to hear about your experience. If you would like to email us further about this please do contact us at customerrelationsteam@dexters.co.uk. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters has been extremely helpful…

Dexters has been extremely helpful throughout my tenancy, specially anouska who has been extremely responsive and prompt with getting any issues sorted

Rumaysa · 18 March 2026

5/5

Trustpilot

Great service from Jada

After some back and forth with my previous landlord, the property manager Jada Palmer entirely sorted the issue, she liaised with the landlord after the difficulty I was having. She was quick, efficient and had great all round service, can’t thank her enough for the attentiveness she showed to get this issue resolved.

Nn · 13 December 2023

Agent replied · 25 October 2024

Dear Nn, Thank you for taking the time to leave a lovely review regarding Jada. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I have just purchased a property in Dartmouth Park through Dexters, it has been a surprisingly stress-free, positive experience. Billy has communicated quickly and clearly from start to finish, passing information between myself and the seller, alleviating concerns when they arose, pushing things along when needed in a friendly but professional manner, would highly recommend.

Gavin · 24 October 2023

Agent replied · 23 October 2024

Dear Gavin, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great flat and great support

Rented a flat with Dexters for 5 years and they were generally very fast and helpful with resolving all issues we faced.

Andrea · 16 March 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviewsLeave Dexters a review

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters Dartmouth Park hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Camden.

What do you need help with?

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent