Every review we hold for the Camden office, from every platform, shown as written. First names only.
★★★★★ 5/5
Trustpilot100% satisfaction
My experience with ( DEXTERS). This is the first property I have ever rented and the service has been second to none from the very beginning. From the initial viewing to signing the contract, everything was made so easy and straight forward by the staff at (Peter James ) as possible as at then . I was with them from 2018, before DEXTERS took over. They are nice friendly and easy to deal with team , never had any problems, and any reports have been dealt with immediately. The team of workmen are polite & friendly as well, they leave the property just how they met it . I would miss my small cozy place . I am extremely happy with the service I have received and everyone I have spoken to or emailed in the office have always been kind and very helpful. The Highlight for me is with VIRAJ, he broke the news that my house was up for sale , it broke my heart, but he was extremely professional, He very supportive throughout the process of my house search, constantly making sure that I was fine . In the process I lost my dad. The Long and short of it all is that VIRAJ @ Dexter's property management is professional, efficient and most of all he has a human heart . God bless you VIRAJ may all your dreams come through Amen!
Isioma · 18 December 2023
Agent replied · 25 October 2024
Dear Isioma, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotMyra is the best
Myra is the bestMyra has looked after my property since I became a landlord in 2017. She goes above and beyond to help the tenants have a good experience and make life easy for me.
James · 6 October 2023
Agent replied · 25 October 2024
Dear James, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
TrustpilotHelpful and very pleasant property management
We have found that both Jessy and kiah, but in particular Jessy, are always available and ready to help solve any issues that come up with the tenant and/or other departments. I'm pleased we convinced our tenant to renew and continue through Dexters.
Janet · 15 February 2023
Agent replied · 25 October 2024
Dear Janet, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotElla was super friendly and helpful…
Ella was super friendly and helpful during a viewing, following up with our questions over email too following the appointment. Thanks for your continued help to find us a property.
Zelie · 29 January 2024
Agent replied · 25 October 2024
Dear Zelie, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat job Jessica!
Jessica Carson has been a great help to me during my renewal process. She was early in contacting me, and prompt in reaching out to the tenant and getting back to me. Thanks Jessica, for a successful renewal.
Serene · 14 July 2023
Agent replied · 25 October 2024
Dear Serene, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotNatasha and her brilliant team
Natasha and her team have looked after our property for so many years and we have been and still are delighted with the timely response, care and quality of service received. Well done Natasha
Michael · 25 October 2023
Agent replied · 25 October 2024
Dear Michael, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent service
Thank you Alistair Maclean for your excellent and professional service. Alistair is a great professional to work with. He is hard working, helpful and very dedicated to his work.I highly recommend Dexters as they have commitment to deal with their matters efficiently.
AP · 13 March 2023
Agent replied · 25 October 2024
Dear AP, Thank you for your kind comments regarding Alistair and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleGeorge at Dexters recently helped us buy our new family home in Kentish Town. His exemplary service and dedication helped us exchange and complete in record time. I could not recommend George highly enough
Philip · 24 October 2023
Agent replied · 23 October 2024
Dear Philip,
Thank you for your great 5 star review, and mentioning your experience with George in our Dartmouth Park office. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDonalina Gargrupe from Dexters Estate…
Donalina Gargrupe from Dexters Estate Agents has been very helpful to us whenever we needed help. She established the communication quite well with the landlord and helped us with our issues about the property.
Miray · 21 October 2023
Agent replied · 25 October 2024
Dear Miray, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat customer service
Been with Dexters since October 2023. We were shown our current property and also have had the property managed by Dominic Glover who has been superb during our entire time renting.Whenever we have had a issue or a question they have been prompt to reply and ensure its resolved. They leave us alone when things are going right and are helpful when needed.Would highly reccomend to everyone.
Ben · 19 August 2024
Agent replied · 25 October 2024
Dear Ben Stamer, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleOur property had been on the market for a long time with a couple of other local estate agent. Dexters (we were mainly dealing with Jodie). Were the only ones that had a constant stream of viewing book and were actually able to complete the sale. We had great communication all the way through and would definitely recommend.
Andrew B.
Andrew · 6 December 2024
Agent replied · 10 December 2024
Dear Andrew, We really appreciate you taking the time to leave such lovely comments about Jodie. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
★★★★★ 1/5
TrustpilotI’ve had a horrible experience living…
Handover date was 8th November and it’s getting one month. I’ve had a horrible experience living at 55 Queens Gardens, Flat 3, for the past one and a half years. Whenever we faced issues and emailed Dexters, it took them at least a week to respond, and they only addressed what they wanted. On one occasion, despite clearly stating not to come for a check, they entered our house without permission, triggering the alarm, leading to police involvement. Now, they are withholding my deposit without valid reasons, claiming water marks in the laundry machine and dishwasher, as well as wall issues from painting( We have an email from them granting permission under the landlord, but they didn’t check and said we don’t have a permit, unprofessional)- Nothing broken and bad. We have check-in and check-out pictures that show no differences, and we’ve been waiting for a response to our emails for a week now and from the handover date it’s getting one month. This has pushed us to consult with a lawyer to understand our rights. Dealing with Dexters, a large company, and specifically with Paul, the current manager, has been frustrating, especially with the constant turnover of staff over the past one and a half years (14 people in total), making communication confusing.Totally unfair! I wonder if they expect the perfect condition, considering we lived there for one and a half years. I swear it’s almost in perfect condition; you can’t see any difference in references. Additionally, we’ve heard that the reason we need to terminate the contract is because of the landlord, and Dexters finalized the deal.
Hyo · 4 December 2023
Agent replied · 25 October 2024
Dear Hyo joo Lee, I am sorry to read your 1* review comments. I have passed them to our Area Director as we are keen to discuss this further with you and will be in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleRecently exchanged on a home. The sale has been handled by Harry who has been excellent throughout the unusually long process (the delay was nothing to do with Dexters). His communication was excellent. On each of my queries, Harry liaised promptly with the buyers and ensured each point was dealt with. A true professional! Highly recommended- ask for Harry.
K · 20 December 2024
Agent replied · 26 December 2024
Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
★★★★★ 5/5
GoogleJosh was so helpful with our buy. One thing that stood out about Dexters was how prompt their service is, we never had to chase them for anything, and they made sure we were informed every step of the way, I would definitely recommend Dexters to anything looking in the area or beyond.
Claire · 24 October 2021
Agent replied · 23 October 2024
Dear Claire, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotPrompt responses
I’ve been extremely impressed with how fast and efficient Olivia Singam (Property Manager) has been with a number of issues relating to our property.
Anu · 12 September 2026
★★★★★ 5/5
TrustpilotDaniel Paz was outstanding during my…
Daniel Paz was outstanding during my process of purchasing my first home. He was very communicative and helpful and even went the extra mile to make sure it was all sealed and completed by a certain time frame. Everything went forward smoothly and I am extremely happy with the service provided.
Consumer · 14 February 2022
Agent replied · 25 October 2024
Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotProperty Management
I’ve been with Dexters for nearly five years and have found Christian Pengelly to be brilliant when it comes to managing my property.
Ellie · 18 September 2026
★★★★★ 5/5
TrustpilotDaragh was lovely to speak to and super…
Daragh was lovely to speak to and super helpful - managed to sort the issue in our building within 1 day.
Eva · 11 July 2024
Agent replied · 25 October 2024
Dear Eva, Thank you for taking the time to leave a lovely review regarding Daragh. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotDaragh assisted me recently
Daragh assisted me recently with a matter and inquery. Daragh was not only most helpful but very responsive which led to a swift and satisfactory resolution.
Henrik · 8 April 2024
Agent replied · 25 October 2024
Dear Hentik, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotI worked with Alistair Maclean on a…
I worked with Alistair Maclean on a transaction recently and would like to commend him for his patience and professionalism in assisting to progress the matter to exchange and completion. Thank you Alistair!
Diarmuid · 6 November 2023
Agent replied · 25 October 2024
Dear Diarmuid, Thank you for taking the time to leave a lovely review regarding Alistair. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotShayan Waziri. Dexter. 121 Notting Hill Gate
Dear Shayan,I hope this letter finds you well.I am writing to express my sincere gratitude for your exceptional assistance in extending my rental contract. Your professionalism, dedication, and prompt action made the entire process smooth and stress-free.I appreciate your efforts in negotiating the terms and ensuring a seamless transition into the extended lease period.Your attention to detail and willingness to go the extra mile did not go unnoticed.It is clear that you are not only knowledgeable in your field but also genuinely committed to providing excellent service to your clients.I am grateful for your patience in addressing my concerns and for making the necessary arrangements swiftly. Your expertise and guidance have been invaluable, and I feel fortunate to have had you as my rental agent.Thank you once again for your outstanding support. I look forward to continuing our positive relationship throughout the remainder of my lease.Please do not hesitate to reach out if there is anything else I can assist with.Wishing you continued success in your role. Here's extending my warm coming season greetings to you and your family on the auspicious occasion of the New Year 2024.Happy Holidays from everyone at Dexters. Merry Christmas and a Happy New Year!Many thanks! Sincerely,Jon
AG · 27 November 2023
Agent replied · 25 October 2024
Dear Jon, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotReliable and professional service
Over the past 4+ years renting with Dexters, we've experienced exceptional ongoing support, especially regarding maintenance. Whenever issues arose, the team exhibited remarkable responsiveness, promptly addressing and resolving any concerns. Their consistent support made living here hassle-free. We truly appreciate their commitment to ensuring a comfortable living environment and would highly recommend their services. We would like to express our gratitude to our current property manager, Panagiotis (Panos) Karagiannidis, for his professionalism and support during the latest half-yearly inspection visit and subsequent follow-up process.
Christiana · 22 November 2023
Agent replied · 25 October 2024
Dear Christiana, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotPetros is very polite and kind person
Petros is very polite and kind person. He not only dealt with my concerns attentively but did so with a level of care that impressed me. Thank you for fixing the heaters.
Ryuta · 21 November 2023
Agent replied · 25 October 2024
Dear Ryuta, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
TrustpilotExperience with dexters over the past 1.5 years
We have had a mix experience with dexters over the past 1.5 years. In the beginning of the contract, their support was very slow and it was difficult to get basic things done. For the past 9 months, our point of contact at dexters Bryan Norton Crail from property management has been a game changer for us, he is in constant touch with us about specific issues happening in the flat and trying to get things done as quick and efficient as possible. We appreciate the help and support that we are getting from Bryan and from Dexters now.
Alvaro · 21 November 2023
Agent replied · 25 October 2024
Dear Alvaro, Thank you for taking the time to leave a lovely review regarding Bryan. Kind regards, Asma Chughtai, Customer Relations Team
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