5/5
I have been renting through Dexters…
I have been renting through Dexters since 2023 and have moved twice during this time. The service I’ve received has been consistently fantastic across the board.

Trusted Agent profile · Camden
★★★★★
2,118 reviews across 2 platforms
64 Chetwynd Road, Dartmouth Park, NW5 1DE, Camden, NW5 1DE
Dexters's office in Camden, at 64 Chetwynd Road, is rated 4.3 out of 5 across 2,118 reviews on two platforms, including 283 Google reviews rated 4.8.
Every review we hold for the Camden office, from every platform, shown as written. First names only.
5/5
I have been renting through Dexters…
I have been renting through Dexters since 2023 and have moved twice during this time. The service I’ve received has been consistently fantastic across the board.
5/5
I’ve had a fantastic experience with…
I’ve had a fantastic experience with Dexters due to Jada Palmer, my agent. She’s gone above and beyond to be both responsive and to fix any issues I’ve faced in my new flat since I’ve recently moved in January. I’m so, so grateful to have such a good agent, especially since I’ve had a terrible experience in the past with my previous letting agency. I would definitely recommend Dexters and especially ask for Jada!
Dear Asma, Thank you for taking the time to leave a wonderful 5* review. Jada will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
5/5
Really professional and timely…
Really professional and timely responses from them especially Danilo Shabudin. I have had a few requests over past few days that Dan professionally handled. Highly recommend
Dear Shehroz, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
James Chew was absolutely brilliant during our months of searching. He was straight-forward and helpful which is so refreshing. It's a difficult time to be buying and I feel very grateful that he has been the agent overseeing our transaction. I really recommend the team and James personally.
Dear Christian, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
5/5
James has been great to work with and really interesting to chat to! After many property viewings and finally deciding on a property to buy, James has been professional and prompt to act on all our queries through the entire procedure. We would definitely buy through Dexters again!PositiveProfessionalism
Dear Donna, It’s great to hear that you have had a brilliant experience with our Dartmouth Park office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team
5/5
Josh Stone has been absolutely brilliant in helping me find a flat to buy. He has taken the time to really understand what I'm looking for, is prompt and punctual in all his emails and appointments, and I know he will do his utmost best until he has found the perfect home for me. I cannot recommend him highly enough.
Dear Nicole, Having read your review, we would like thank you for your feedback about our Dartmouth Park Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
Excellent service
Excellent service, made the process easy and straightforward.The team are very knowledgeable and helpful. Really friendly and reliable. When picking up keys they even called and booked up a cab for me, Nina was extremely helpful. 100% recommend!Thank you.
Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Alistair Maclean was excellent in…
Alistair Maclean was excellent in progressing from his end of the sale chain and was a pleasure to work with. He has a great manner and is a highly effective sales progressor keeping me updated all along the way until completion. Thanks for all your help.
Dear Stuart,We really appreciate you taking the time to leave such lovely comments about Alistair. They will be so pleased to read your 5 star review. Please do not hesitate to contact the XXX team in the future. Kind regards, Asma Chughtai, Customer Relations Team
4/5
Nasra Said leaving her post as my property manager
I was very sorry to hear that my property manager with Dexters, Nasra Said, will be moving to another department. She has spoiled me with her efficiency and her dedication to her job and she will be difficult to replace. Always caring, always listening, doing her best to keep her clients happy.I wish her the best of luck in her future post and I will miss her.
Dear Frosso, We really appreciate you taking the time to leave such lovely comments about Nasra, They will be so pleased to read your 4* review. Please do not hesitate to contact the team in the future. Kind regards, Asma
5/5
Outstanding service
Outstanding service! A special shout-out to Joshua Moody for his promptness and professionalism in handling all my requests. Highly recommended!
5/5
I worked with Esta to complete my very…
I worked with Esta to complete my very painful purchase. She was brilliant throughout the transaction, regularly checking in, chasing my solicitor, chasing the seller and their solicitor. She helped significantly with the frustrations and stress of the issues we faced and all the while being super friendly and polite.
Dear Dan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Billy did a great job of showing us around a bunch of places today. We were keen to get a feel for what was available in the area and we really got that!
Dear Charlie, Thank you for taking the time to leave a wonderful 5 star Google review. Billy will be thrilled to read your kind comments. Kind regards, Asma
5/5
Our experience so far with Dexters has…
Our experience so far with Dexters has been outstanding. I’d especially like to thank Tia for her amazing work and effort in making sure that any issues we had with our flat has been taken into account and soon to be fixed. Thank you again for being accommodating and great help
Dear Heidi, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Tia will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Mission achieved
Rafi and George were a good team and all were positive and helpful. It was a rollercoaster ride but all was achieved within a decent period of time.
Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
Dexters, do not lose this gem
Rented for almost 1.5 years, had to move due to change in jobs: we have had an excellent experience from start to finish with Dexters.
5/5
Eunice Sona has been very helpful...
Eunice Sona has been very helpful, professional and supportive throughout our renting process! A very kind and trustworthy agent who I strongly recommend for a great and efficient experience.
Dear Carolin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
2/5
Disappointing
We approached Dexters to rent out our property. Initially they were very helpful. When we were ready to move ahead I asked for a copy of the agreement we would have to sign with them. Despite chasing them up, we have had no communication from them since then. I don't know if they just couldn't be bothered with the admin but we have now taken our business elsewhere. Very disappointing.
Dear Rob, I am sorry to read your comments and would like to look into this further for you. If you could please contact me directly with more information at customerrelations@dexters.co.uk and I can ensure that this is investigated by the appropriate person. Kind regards, Asma, Customer Relations Team
5/5
Great to work with you guys.Remi…
Great to work with you guys.Remi daniels helped me alot…
Dear Imran, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma
5/5
Dexters Property Management Team excel.
Dexters Property Management Team responded swiftly to my early Monday morning call for an emergency plumber to attend to a stubborn blockage in the kitchen sink. And lo and behold, a chap appeared on our doorstep within the hour. He dealt with the issue with courtesy and efficiency. Brilliant.There again, it's what we've come to expect during the 10 years we've been at the Dexters-managed property.Beyond excellent service.
Thank you for leaving a wonderful 5* review. Kind regards, Asma, Customer Relations Team
5/5
We have been working with Georgie for several months looking for a property. She is prompt, honest and has given us lots of useful advice to help us navigate the process so far!
Dear Amy, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
Ronnie was faultless with his assistance in relation to my sale and the handled the last minute issues fantastically. Great service all round.
Dear Antony, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team
5/5
I just sold my house with Dexters and they really went at it with gusto, got me a very good buyer and saw the process through some rocky intervals. They kept me calm throughout and were very responsive when I needed them to be. Charlie and Izzi were excellent and great to deal with.PositiveProfessionalism
Dear Adam, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review. Kind regards Evie Fisher Customer Relations Team
5/5
I have been with Dexters for over 20 years
I have been with Dexters for a number of years. The service has always been excellent. Christian and the team are always responsive, professional and knowledgeable. They go the extra length to provide great service.
Dear Tony, Thank you for your kind comments regarding Christian and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
1/5
Dear neighbors at W2 3AF,
Dear Dexters,I want to clarify: I posted two photos of lists. The original list included limescale and walls. In the second list, not a single item was included after we sought permission to use the wall and addressed the limescale references. They are being more tricky. I haven’t shared this with my Twitter and Facebook yet, but I’ve shared it with my local website. I am 100% certain they are being tricky, and now I’m confused about who is behind it.Long story here but please read if you can.These photos (cannot post here so you can see at google reviews)were taken during the handover. Is this considered messy or not? Please take a look and let me know. If what I’m saying isn’t entirely accurate, I don’t have time to share it publicly here.I am writing to share a concerning experience regarding my tenancy at Queens Garden W2 3AF. Having recently moved out on November 8th, I find myself facing an unsettling situation with the landlord.Despite being diligent tenants, my husband and I have not received our deposit back. The landlord has attributed this delay to water marks from the washing machine, dishwasher, and alleged issues with wall paint, concerns initially communicated one and a half months ago. Despite sending ten emails seeking resolution, there has been no response until today.In light of these circumstances, we are considering legal action. However, I feel compelled to highlight the unreasonable behavior of the landlord. While the nature of their claims remains unclear to us, I wish I could publicly share the check-in and check-out list to shed light on the situation.I urge fellow residents to be aware that the landlord is exhibiting unusual conduct, insisting on renovations as if the property were brand new. Our tenure of one and a half years was concluded through their agent, during which we faced no issues. Even when the landlord addressed a water leak in the bathroom, necessitating special tiles and rendering one main bedroom bathroom unusable for three months, we accommodated the inconvenience without complaint.It is perplexing why our deposit is being withheld on grounds that seem entirely unreasonable. If anyone has encountered a similar scenario, your guidance would be immensely appreciated. We, as tenants who consistently maintained peaceful occupancy, paid rent punctually, and handed over the property in excellent condition, seek assistance.They want us to pay £1,808.00.I strongly and confidently state that I am willing to pay may be 50% £125 for cleaning, even if it’s not necessary. However, the entire list of charges is completely inaccurate, and we can legally approve it.Thank you for your attention to this matter.Sincerely,Heather
Dear Hyo joo Lee, I am really disappointed to read your comments. I am aware the Head of Property Management is in communication with you regarding your concerns. Please feel free to provide more details at customerrelations@dexters.co.uk. Kind regards, Asma Chughtai, Customer Relations Team
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