Every review we hold for the Camden office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotVery bad service from the property…
Very bad service from the property manager, Angelina Malinina.
Gerda · 24 October 2024
Agent replied · 9 February 2025
Hi Gerda, thank you for your feedback. We understand you’ve had a chance to speak with Angelina over the phone and she's working to address and resolve the issues you raised and is committed to improving the communication going forward. Your experience matters to us and we’re here to ensure we get it right.
★★★★★ 5/5
TrustpilotDelight to deal with
Chestertons and Tamara Price have been amazing in the search for a tenancy. Extremely responsive and transparent throughout the entire process. Easily one of the best Agents I’ve dealt with.
Edward · 31 August 2023
Agent replied · 7 February 2025
Hi Edward, thank you so much for your feedback. We're happy to hear Tamara and the Battersea team assisted you with your recent tenancy search! Should you need any future help, please feel free to reach out. Best wishes!
★★★★★ 5/5
TrustpilotArsida was 10/10
Arsida at Chestertons went above and beyond to help us get into our new place so quickly, despite many issues she persisted and thanks to her efforts we are very happy with our new home! :)
Adam · 7 March 2023
Agent replied · 7 February 2025
Hi Adam, congratulations on your new home! We're happy to hear Arsida assisted you so quickly, despite some issues that may have popped up. Wishing you all the best!
★★★★★ 5/5
TrustpilotAbsolute pleasure!
Working with Chestertons has been an absolute pleasure! As as inventory company, our job can be very time critical when it comes to timings, Sarah, Madi and the rest of the team are always efficient. We look forward to continuing working together in the future!
Sean · 9 February 2022
Agent replied · 15 February 2025
Thank you for sharing! We are so pleased to hear this.
★★★★★ 5/5
TrustpilotUsed Chestertons for a number of years…
Used Chestertons for a number of years to rent our Property in E14, responsive and good service - Shakil Khan particularly helpful on the Property Management side.
Dave · 31 October 2023
Agent replied · 7 February 2025
Thanks Dave - we've shared your review with Shakil :)
★★★★★ 5/5
TrustpilotHighly recommend for lettings
Highly recommend for lettings. As a Landlord of a residential flat in Balham, I have used the JP team for many years now to find my tenants and they have always acted professionally and promptly. A pleasure to work with.
Emma · 12 September 2022
Agent replied · 7 February 2025
Dear Emma,Thank you for your 5* review of the service you received from our James Pendleton Lettings team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us and for your continued support.
★★★★★ 5/5
GoogleTom and his team were extremely helpful and professional once again going over and above the call of duty. My experience with them has been a very positive one and I know my property and letting is in safe hands.
Christina · 26 October 2018
★★★★★ 5/5
GoogleTom and his team have always provided an excellent service throughout the years. Rented twice through them and the process was smooth and efficient. Showed me properties after working hours and guided me through the process. Thanks Chestertons
Nick · 26 October 2019
★★★★★ 5/5
TrustpilotJessica Wilson facilitated a very…
Jessica Wilson facilitated a very smooth transition to our new home in Barnes with a seamless process from offer agreed to move in. Jessica couldn’t have been more helpful.
Conor · 1 September 2023
Agent replied · 7 February 2025
Hi Conor, thank you for your feedback! We're happy to read that Jessica made the process from offer agreed to move-in an easy one. Enjoy your new home and if you need anything else, please do get in touch.
★★★★★ 5/5
TrustpilotGreat experience working with Rosie…
Great experience working with Rosie Mummery! She reached out to me about a flat she thought I'd like... I just moved in this weekend :)
Nicole · 6 December 2023
Agent replied · 7 February 2025
Thank you for your review and congratulations on your new home Nicole. Wishing you all the best!
★★★★★ 5/5
TrustpilotTamara and the Chestertons team were a…
Tamara and the Chestertons team were a great help during our move! Going above and beyond to get the deal across the line. Extremely happy with the service!
Harry · 22 September 2023
Agent replied · 7 February 2025
Hi Harry, congrats on the move and your new home! Should you need anything further, please do not hesitate to reach out to Tamara and the team. Best wishes!
★★★★★ 5/5
TrustpilotCouldn’t recommend more!
Super professional experience with Conor Bunn - would recommend him to anyone!
Meghan · 16 August 2024
Agent replied · 7 February 2025
Hi Meghan, thank you for taking the time to leave a review for Conor, he'll be delighted to see this. Wishing you all the best!
★★★★★ 5/5
TrustpilotI have been using JP for a number of…
I have been using JP for a number of years now and they are reliable and responsive. Suzan, Chris and the lettings team all do a good job
Beth · 20 September 2023
Agent replied · 7 February 2025
Dear Beth,Thank you for your 5* review of the service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We look forward to continuing to work with you.
★★★★★ 5/5
TrustpilotI have been a client at Chestertons…
I have been a client at Chestertons ever since 2007, and they have always maintained a high level of efficiency, excellence, and professionalism. In other words, they get the job done.
Mais · 1 July 2023
Agent replied · 7 February 2025
Long-standing relationships are at the heart of what we do at Chestertons, thank you for trusting us all these years - we hope to continue working with you for many more! Best wishes
★★★★★ 5/5
TrustpilotZosia handled my tenant renewal…
Zosia handled my tenant renewal brilliantly - continued communication and advice on the market really helped the process run smoothly
Liz · 19 March 2024
Agent replied · 21 February 2025
Dear Liz,Thank you for your 5* review of the recent service you received from our James Pendleton Renewals team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.
★★★★★ 5/5
TrustpilotMews rental
Chestertons have rented my Mews house out for over five years and I have been very impressed by the quick and efficient management offered by Mark Kardos.
Tom · 11 October 2023
Agent replied · 7 February 2025
Hi Tom, thank you for letting your property through us for the past five years and for your kind words around Mark - it's been a pleasure!
★★★★★ 5/5
TrustpilotIt was helpful to have good property…
It was helpful to have good property and housekeeping services during the rental!
Junfeng · 24 July 2024
Agent replied · 7 February 2025
Hi Junfeng, thank you for your feedback, we really appreciate you letting us know. If you need any future assistance, please let us know. Best wishes!
★★★★★ 5/5
TrustpilotEfficient service
Ellie Zambakides recently contacted me about a PAT review at my flat. She organised it promptly and without fuss and I now have the report. Excellent.
Gareth · 31 October 2023
Agent replied · 7 February 2025
Thanks Gareth!
★★★★★ 5/5
Trustpilotgood service for apartment 17
Overall good, also thanks for Xiaoyi's support on sorting out the bill issues
Yanghe · 22 July 2024
Agent replied · 7 February 2025
Hi Yanghe, thanks for the great review. Should you need any further assistance, we will be happy to help.
★★★★★ 5/5
TrustpilotSuzan Salih Feedback
Suzan Salih always super responsive, excellent customer service and friendly! Keep up the great work. Thank you!Will Q
WQ · 20 April 2024
Agent replied · 7 February 2025
Dear Will,Thank you for taking the time to inform us of the positive experience you have recently had with our team. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for echoing it in your review. Wishing you all the best.
★★★★★ 5/5
GoogleIt was a pleasure working with Tom and his team at Chestertons. They offered a competitive fee, took great photos and found tenants for my flat on the first viewing! The tenants also told me they had a good experience.
Catherine · 26 October 2017
★★★★★ 5/5
TrustpilotSmooth and clear process
Smooth and clear process. Suzan Salih in particular was really helpful :)
Sophie · 2 August 2024
Agent replied · 7 February 2025
Dear Sophie,Thank you for your 5* review of the recent service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.
★★★★★ 5/5
TrustpilotTenancy renewal
Pa-Reis McAllister from Chesterton's tenancy renewed our tenancy and liased with the tenant and made the process simple and straightforward 👍
Azhar · 12 February 2024
Agent replied · 7 February 2025
Hi Azhar,Thank you for taking the time to write a review. I'm glad you had a great experience with Chestertons and we hope you have a wonderful 2024!
★★★★★ 5/5
TrustpilotVery adaptable and professional
Very adaptable and professional service. This could not have happened without Martins. Since day one, he delivered. From waiting for us the first day to deliver the keys late at night, to being always accessible and ready.
Alvaro · 14 November 2022
Agent replied · 7 February 2025
Thank you so much for your feedback Alvaro, we're delighted to hear Martins was on hand from start to finish. Wishing you all the best in your new home!
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