Trusted Agent profile · Camden
★★★★★
1,893 reviews across 2 platforms
225 Kentish Town Road, London, NW5 2JU, Camden, NW5 2JU
Part of Chestertons, see every office.
Chestertons's office in Camden, at 225 Kentish Town Road, is rated 4.5 out of 5 across 1,893 reviews on two platforms, including 181 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Chestertons Kentish Town hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Camden.
Every review we hold for the Camden office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat Experience
The Battersea Rise team, specifically Tamara Price and Rebecca Ross, were incredibly helpful, accommodating, and knowledgeable. Tamara was very flexible in making virtual meetings work, as I do not currently live in the area. From property searching to closing, working with Chestertons has been an easy and thorough experience, which made my moving process much smoother.
Thank you for your review Carlee!
5/5
TrustpilotVery happy working with Xiaoyi Fan
Tenant raised a small issue that the bathroom cabinet handle is loose. Client manager Xiaoyi Fan is always supportive to provide me with patient and efficient assistance.Very happy working with her.
Hi Qing, thank you for great review and sharing your experience with Xiaoyi. We are so glad she was supportive and provided efficient assistance. Should you require any further assistance we will be happy to help.
5/5
TrustpilotMark Kardos very strongly recommend
Mark Kardos has been amongst the best in his area of expertise at Chestertons and better than his predecessors. He is diligent, efficient, solves issues, swift response, helpful, I would definitely recommend him and seldom have worked with someone as useful, and professional as Mark.
Thank you for your feedback Richard, Mark will be delighted to hear this. Should you need any further assistance, please feel free to let us know. Best wishes!
5/5
TrustpilotAttentive and Effective
My property manager Vanessa (Battersea) has been very attentive, quick to respond to queries and take action on my behalf. There have been a couple of occasions over the last couple of years where things have not moved as quickly as my tenants or I would have liked, but since Vanessa took over it has been smooth. I would also add that some of the fees are a little steep, but I understand that this is the business model.
Hi J R, thank you for the great review. It makes us happy to read that Vanessa was attentive. Should you need anything else, please do not hesitate to reach out to her and the rest of the team. Wishing you all the best
4/5
TrustpilotI have been with Chestertons for over 2…
I have been with Chestertons for over 2 years now. I must admit that the initial experience was quite disappointing given that our property manager was unresponsive and not keen to help. However, for the last year we have had a new property manager named Joyce Pau who's been absolutely wonderful and very efficient when it came to sorting out a problem - definitely made the experience with this company much smoother and on the whole more pleasant!
Thank you for your review, we're sorry to read you had a disappointing experience to begin with - but so please to read how Joyce has turned things around. Have a wonderful week
5/5
TrustpilotIsaiah has been of excellent service…
Isaiah has been of excellent service throughout his time managing our property. He regularly keeps me updated on all matters and he has handled some very difficult situations with great attention and detail. I’ll be sure to keep using Chestertons when great service as such is provided.
5/5
TrustpilotConor Bunn
Conor was a pleasure to work with, professional, knowledgeable, and always responsive. His dedication and expertise were truly impressive. Highly recommend him for anyone seeking a reliable real estate agent.
Hi Agustin, thank you for taking the time to write a great review and sharing your experience with Conor. We are thrilled to read how professional and knowledgeable he was. Thank you for the recommendation, should you require any further assistance, we will be happy to help.
5/5
TrustpilotReally professional Fulham letting…
Really professional Fulham letting service and Graham has been very helpful so far. They were by far the most well-researched and well-prepared when valuing the flat and it was very apparent that they had a deep knowledge of the market. Got numerous offers very quickly and Graham was very helpful in answering any and all questions!
We're glad to hear that the team's experience and knowledge was so helpful. Thank you, Anna!
5/5
TrustpilotSmooth renewal of tenancy and helpful property manager
Both Sharon Chattalis and Lavie Kim have been extremely helpful and considerate through the process of renewing the tenancy at my flat. Thanks to them it has been a smooth and successful transition.
Thank you for your wonderful feedback, Omr! We're thrilled to hear that Sharon, Lavie, and Jessica provided you with exceptional support during your tenancy renewal. Our team always strives to make the process as smooth as possible. We appreciate your recognition of their efforts!
5/5
TrustpilotXiaoyi Fan has been an absolutely…
Xiaoyi Fan has been an absolutely brilliant property manager. She is helpful and very responsive. Chestertons is lucky to have her as part of their team!
Hi Dr Jordina, thank you for taking the time to write a great review. We are so glad Xiaoyi has been helpful and responsive.
5/5
Trustpilot5-star Property Manager
5-star Property Manager: Olympia has been an outstanding property manager, always responsive and with great attention to detail, can only recommend. Thanks!
Good morning, thank you for the great review. We appreciate the kind words and wish you all the best.
5/5
TrustpilotCharlie at Chestertons
My husband and I had a great experience with Chesterton’s Connaught Street, Charlie was great from start to finish, really professional and helpful, showing us great properties that matched our search. He also went out of his way to accommodate viewing a place we then made an offer on. Best experience with an estates agency we have had. Thanks Charlie!
Thanks for your review Caroline! We are pleased to hear of your experience with Chestertons.
5/5
GoogleJust wanted to do a shout out to Margaret Pritchard-Houston who was fantastic throughout our search. Professional, communicative and kind - it's been a pleasure! Thank you Margaret.
Hi Katie, thank you for the great review and sharing your experience with Margaret. We are so glad she was professional and communicative. We appreciate the support and should you require any further assistance, we will be happy to help.
5/5
TrustpilotDuring a recent management inspection
During a recent management inspection, Risida was super helpful. She was friendly, professional, knowledgeable and very efficient.
Hi Maxine, thank you for taking the time to write a great review. We are so glad Risida was helpful, professional and knowledgeable.
5/5
TrustpilotI recommend Chestertons very highly
Chestertons have just let my flat and the whole process was a joy to experience; each department is efficient and helpful, and prepared to go the extra mile to reassure and smooth the journey.I’m especially grateful to Simone Green, Tom Hadley and Ruth Peterson. 🙏🏻 Special thanks too, to Frances Boyt, who handled my call yesterday so well and set the tone for a super full management, looking after all aspects of my rental after move in day. Very highly recommended!
Hi LAO, thank you for your wonderful feedback. We're thrilled to hear that your experience with Chestertons was so positive. Simone, Tom, Ruth and Frances will be delighted to know they made a lasting impression. Looking forward to working with you!
5/5
TrustpilotGreat help during tenancy renewal
Lavie and Alice were very helpful in renewing my tenancy. They efficiently coordinated with the landlords and ensured our needs were met. Thank you!
Hi OR, thank you for your review. We're thrilled to hear that Lavie and Alice assisted you with your renewal and everything went smoothly. Best wishes!
5/5
TrustpilotI recently had to do a docu sign and I…
I recently had to do a docu sign and I needed help.Niema was very understanding and helped me through the whole process.
Hi Catherine, thank you for the positive feedback. We appreciate the kind words and wish you all the best.
5/5
TrustpilotExcellent experience with Leusa
Leusa helped me find and move into my flat over the past 3 months. She has been the most lovely and caring agent I have worked with. It wasn’t a straightforward process as there was “competition” for the property I wanted to rent, but she communicated very well, during the offer process, and thereafter. Always available, answering questions fast, iterating with the landlord on my questions, but above all, I really felt she was transparent with me throughout the process and never tried to push me in any unreasonable way. Very happy to have met her!
Hi Filitsa, thank you for your kind words! We're delighted to hear that Leusa provided excellent support and care throughout your flat search. We'll pass on your appreciation to her. Best wishes!
5/5
TrustpilotAmanda Goodman has been excellent
Amanda Goodman has been excellent. She has dealt with our account in a professional and efficient manner. We have had a positive experience since we have dealt with Chestertons.
Hi Andrew, thank you for your feedback. We're glad to hear everything is running smoothly with Amanda and is on hand when needed. Please feel free to let her know if you need anything else.
5/5
TrustpilotSince taking over as my property…
Since taking over as my property manager Isaiah Samuels has been responsive and willing to work with me on any issues that arise. He is professional in his communication.
Hi Chloe, thank you for leaving a review for Isaiah. It's lovely to read that he's been responsive and helped you with various issues. Please do let him know if you need anything else.
5/5
GoogleSameer was extremely helpful, committed and easy to talk to. 5stars
Hi Joao, thank you for taking the time to write a great review. We appreciate the support and wish you all the best.
5/5
TrustpilotDawn Cunningham is a superstar
Dawn Cunningham is a superstar. She found us a stunning place and organized everything perfectly for us to move in within a week!
Hi Siri, congratulations on your new home and thank you for sharing your experience with Dawn and the team. Wishing you all the best!
5/5
TrustpilotThank you Ioana!
I contacted Ioana before our move-in into a Chestertons property and had a great experience, she was very kind and helpful.
Thank you, Luca! We're thrilled to hear about your positive experience with Ioana. Our team is dedicated to providing timely and helpful support, and it’s great to know that we met your expectations. Wishing you all the best in your new property!
5/5
TrustpilotRoni Bathaei was exceptional:)
Thanks so much to Roni we were able to secure our first apartment in Belsize Park in a really competitive rental market this year. Roni has been super patient, responsive and supportive throughout the process and went above and beyond to make things happen under a pretty pressing timeline. Thank you so much again Roni!
Thank you Hazel!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Chestertons Kentish Town hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Camden.
