5/5
GoogleGetting our rental in Hampstead worked out well. James was very responsive and easy to work with.
Trusted Agent profile · Camden
Chestertons Hampstead reviews in Camden
★★★★★
2,482 reviews across 2 platforms
55-56 Hampstead High Street, Hampstead, London, NW3 1QH, Camden, NW3 1QH
Part of Chestertons, see every office.
Chestertons's office in Camden, at 55-56 Hampstead High Street, is rated 4.6 out of 5 across 2,482 reviews on two platforms, including 305 Google reviews rated 4.8.
Reviews
Every review we hold for the Camden office, from every platform, shown as written. First names only.
Google5/5
TrustpilotMark has always been reactive and is…
Mark has always been reactive and is very reliable.
Agent replied · 29 October 2024
That's great to hear Marianie! Please do reach out to us in the future if you need anything. Best wishes!
5/5
TrustpilotTenants very nice people
Tenants very nice people. All lettings negotiations and letting's agreement were completed satisfactorily.
Agent replied · 29 October 2024
Thank you for the 5 star review :). Best wishes
5/5
TrustpilotExcellent service all round
Excellent service all round. Really helpful and friendly, went above and beyond to accommodate our needs when moving in and out of the property, can’t recommend enough.
Agent replied · 29 October 2024
Thank you for sharing Charlie!
5/5
TrustpilotHad a great time dealing with Stav…
Had a great time dealing with Stav from. Chestertons who was helpful and friendly the whole way through us finding a property to rent. A pleasure.
Agent replied · 29 October 2024
Thank you for the five star review
5/5
GoogleBig thanks to James Courtney for all his effort. Super responsive and always willing to go the extra mile. Thanks mate!
5/5
GoogleRoni from the Hampstead branch has been amazing in my renting experience so far, she is extremely proactive, diligent and professional. She has been incredibly helpful and responsive to all my needs as a tenant. I would definitely recommend Chestertons.
5/5
TrustpilotGREAT SERVICE
5 STAR service from Bradley at Chestertons HampsteadHe made the whole experience of renting straightforward and helped to sort out any issues which cropped up.
Agent replied · 29 October 2024
Thank you for your review David!
5/5
TrustpilotViewing experience
Tamara Price, at Chestertons South West lettings, was very helpful! Both on the phone and via email, and finally during yesterday’s viewing, she was punctual, clear and friendly
Agent replied · 29 October 2024
It is excellent to hear you are so satisfied with the service provided. Your comments have been shared with Tamara.
5/5
TrustpilotVery accessible and responsive team in…
Very accessible and responsive team in Kew.
Agent replied · 29 October 2024
This is amazing to hear, thanks Tolga!
5/5
TrustpilotQuick rental
Stephen O'Connell rented my property quickly and has always been very helpful.
Agent replied · 29 October 2024
Thank you for the great review. Best wishes
5/5
GoogleRenee was very helpful and patient even when we changed the dates a couple of times. Giles Bury
5/5
TrustpilotChestertons South West Lettings - Cynthia’
So professional and helpful always so fast to reply and get back to us on the phone or email. Made a stressful move very easy - thank you
Agent replied · 29 October 2024
It is great to hear that Cynthia and our team were able to help make the process easy for you, as we understand it can be highly stressful at times.Thank you of the review.
5/5
TrustpilotI had a great agent Lauren Christy who helped…
I had a great agent Lauren Christy who helped me by sending many different properties and helping with my search
Agent replied · 29 October 2024
Thank you for sharing!
1/5
TrustpilotBad experience with one of their…
Bad experience with one of their agents, poor communication led to multiple problems once the tenancy commenced. Very little support in resolving the resulting issues.
Agent replied · 29 October 2024
Thank you for getting in touch .We sincerely apologise and take all feedback very seriously so we will action this immediately.In order to do this we will need your further contact details (i.e. your address) which we have requested. Please accept this request so we can take action as soon as possible.
1/5
TrustpilotArrogant agency
Initial screening and referencing process is long, absurd and demeaning for the tenant, lacking any kind of empathy. The tenant has no rights whatsoever, only obligations. Avoid!
Agent replied · 29 October 2024
Thank you for getting in touch. We take all feedback very seriously.Therefore, please respond to our request for your additional details, so that we can locate you in our system - and follow up accordingly.
5/5
TrustpilotHappy customer
Good experience with John Lorms at Pimlico.
Agent replied · 29 October 2024
Thanks for the feedback Pauline, we're glad to hear that John provided you with a positive experience!
5/5
GoogleJonathan was great and helped us with every step of the process. Highly recommended.PositiveProfessionalism
5/5
TrustpilotExcellent
Excellent. Very thorough and clear communication at all times and a very good outcome in terms of tenants; price and speed. Thank you
Agent replied · 29 October 2024
Thank you for taking the time to leave us such a lovely review
5/5
TrustpilotGreat Experience
Very easy and quick service. Professional throughout. Karen our agent was excellent and guided us through the process smoothly.
Agent replied · 29 October 2024
Thank you for this lovely review Will, we are glad to hear that Karen was able to make the experience so smooth for you!
5/5
TrustpilotIt has been amazing working with…
It has been amazing working with Chestertons, we now have found the flat of our dreams. Thank you Chestertons for making this such a fluid experience!
Agent replied · 29 October 2024
We are so pleased to hear you are in your dream flat, and thank you for taking the time to leave us a review of your 5 star experience
5/5
TrustpilotCharlotte Wilkinson from NW8 branch was…
Charlotte Wilkinson from NW8 branch was extremely professional and friendly and managed to sort out all issues with the tenants on and pre arrival.Great service.Thank you!
Agent replied · 29 October 2024
Thank you for taking the time to review your experience, we are so pleased to read how helpful Charlotte has been.
2/5
TrustpilotTerrible moving out experience. Landlord overpaid
Terrible moving out experience. Landlord certainly overpaid some work that could've been avoided had Chesterton's been more professional
Agent replied · 29 October 2024
Hi Alexandru, we're sorry to read this. If you could please reply to our request for additional information, we will be happy to look into this further for you.
5/5
Trustpilotprofesstional and efficient service by…
professtional and efficient service by Suzan, Brooke and Matt. The flat was let in no time, respecting my preferences.
Agent replied · 7 February 2025
Thank you for taking the time to inform us of the positive experience you have recently had with our Lettings Team of James Pendleton. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for echoing it in your review. We look forward to working with you again in the future.
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