Trusted Agent profile · Camden

Chestertons Covent Garden reviews in Camden

4.5

★★★★★ Excellent

2,592 reviews across 2 platforms

196 Shaftesbury Avenue, Covent Garden, London, WC2H 8JF, Camden, WC2H 8JF

Part of Chestertons, see every office.

Chestertons's office in Camden, at 196 Shaftesbury Avenue, is rated 4.5 out of 5 across 2,592 reviews on two platforms, including 296 Google reviews rated 4.9.

Google logo

4.9 / 5

296

Reviews on Google

This office

Trustpilot logo

2,296

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Camden office, from every platform, shown as written. First names only.

5/5

Trustpilot

Preya Nair

Preya Nair - Very professional, proficient, and polite. It was a pleasure meeting Preya onsite today.

Mr · 12 October 2023

Agent replied · 23 October 2024

Thank you very much for the review Mr Amato, have a lovely weekend!

5/5

Trustpilot

Just wanted to thank Bradley for his…

Just wanted to thank Bradley for his support during the process and for being proactive in providing all necessary info!

Alexander · 13 August 2021

5/5

Trustpilot

Rapid turnaround and great service

Tamara Price at Chestertons South West lettings has been extremely helpful. Within 24hrs of the property being up she managed to sort me a viewing and was on hand immediately to cover any questions I had.

Harry · 4 August 2021

Agent replied · 23 October 2024

We appreciate you taking the time to share your feedback.This has been shared with Tamara, who sends her best wishes.

5/5

Trustpilot

I did a viewing with Ally Carberry in…

I did a viewing with Ally Carberry in South Ken and I couldn’t fault her. She was beyond knowledgeable, really listened to what I wanted and an asset to your team!

Jennifer · 12 May 2022

Agent replied · 23 October 2024

Thank you for the 5 stars!

5/5

Trustpilot

Rental Properties with Chestertons

We have been with the Chestertons for our rental properties with a number of years. We have had a great service and have always had very good tenants- thanks to the Chestertons. We would recommend Chestertons any day.

Hasmukh · 31 January 2021

Agent replied · 23 October 2024

Thank you for the high praise!

5/5

Trustpilot

Amazing service from Kerri-Anne and…

Amazing service from Kerri-Anne and Emily on our search for our next property. They both were super efficient and extremely helpful. We can not thank them enough. Highly recommend them.

EB · 10 June 2022

Agent replied · 23 October 2024

Thank you very much for sharing your review!

5/5

Google

Mei was very helpful and responsive, managed to find us a great home quickly, and was all around a pleasure to deal with!

Silvano · 25 October 2020

5/5

Trustpilot

Very professional

Very professional. 10/10.

Jack · 28 June 2024

Agent replied · 23 October 2024

Hi Jack,Thank you for the great review.We wish you all the best.Kind regardsChestertons

1/5

Trustpilot

The service from Margaret Pritchard of…

The service from Margaret Pritchard of this agency is terrible. When you pay the deposit and rent you can't contact anyone to resolve any issues.

Leo · 3 December 2024

5/5

Trustpilot

Good service from a proactive team

The Chestertons Team were helpful and proactive in identifying a tenant and guiding us through the process. We have used them on numerous occasions and have always been pleased with the service.

Customer · 18 February 2022

Agent replied · 23 October 2024

We are pleased to hear this. Thank you for sharing!

5/5

Trustpilot

All good with Chestertons

All good with Chestertons. Very kind and helpful, at least the elephant and castle area.

Miguel · 13 October 2023

Agent replied · 23 October 2024

Thank you so much for your feedback Miguel, we're happy to have helped!

5/5

Google

Mei Wang kept me fully informed throughout the process of renting out the flat and was very helpful especially in getting answers throughout the negotiations

Emily · 12 January 2020

5/5

Trustpilot

Very good experience

So happy with the professional service we received from Marine and Emily Rowland since years of our tenancy.

Cenk · 5 March 2025

5/5

Trustpilot

Suzan and Mitchell have made the move…

Suzan and Mitchell have made the move very smooth and stress free. Thank you!

Louis · 24 October 2023

Agent replied · 6 February 2025

Dear Louis,Thank you for your 5* review of the recent service you received from our James Pendleton Lettings team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.

4/5

Trustpilot

Proactive and got everything sorted

Proactive and got everything sorted, thank you

Helen · 25 March 2024

Agent replied · 23 October 2024

Hi Helen,Thank you for the great review. We are delighted you found us proactive and we got everything sorted for you. We wish you all the best!

4/5

Trustpilot

Great onboarding service

Stav, the agent who helped us find our new home was incredibly kind and efficient throughout the whole process. We were coming from abroad and he made it all so easy for us.

R · 10 November 2021

Agent replied · 23 October 2024

Thank you for taking the time to leave a review!

5/5

Google

Carlos has done an amazing job to help us through a vey stressful process made more difficult by the speed with which the purchaser needed the property. He kept on top of everything and liaised with all involved

Larry · 25 October 2020

Agent replied · 24 October 2024

Hi Alison, Thank you for taking the time to post a review. It is great to hear that you had a positive experience with Carlos and the team in Covent Garden. We have passed on your comments - and Carlos is thrilled he was able to make the situation less stressful for you. Please do get in touch if you have any other property needs in the future. All the best.

5/5

Trustpilot

Very good service from beginning to…

Very good service from beginning to end. Fast reaction to requests for viewings, etc. Loved the honesty and enthusiasm from Molly and always with a smile!Thanks for all Lynne Pearson

Lynne · 21 April 2022

Agent replied · 23 October 2024

Thank you for taking the time to leave Molly such a wonderful review

5/5

Trustpilot

I found Jasmine very pleasant and…

I found Jasmine very pleasant and professional in her approach and very efficient in her communications and arranging viewings and providing me with progress updates. Well done Jasmine and keep up the good work.

Morteza · 20 August 2021

Agent replied · 23 October 2024

Thank you for sharing!

5/5

Trustpilot

Great customer service

Chestertons and Tamara Price have been fantastic through the whole process. Really responsive to questions and when support was needed and ultimately found us a perfect flat!

Consumer · 13 August 2022

Agent replied · 23 October 2024

Thank you for sharing!

5/5

Trustpilot

Very responsive and very efficient at…

Very responsive and very efficient at getting problems fixed.

Customer · 22 January 2024

Agent replied · 23 October 2024

Hi there, thank you for taking the time to leave a review and we're happy to read that you found our service efficient. Should you need any further help, please do let us know. Best wishes!

5/5

Trustpilot

Great experience

Great experience! Tushar understood our needs and found us a property in a day! He was also very helpful during the entire process. One of the best agencies we ever used

Eliana · 23 December 2021

Agent replied · 23 October 2024

Thank you for sharing your experience Eliana. We are very pleased to hear this!

5/5

Trustpilot

Tamara has been excellent

Tamara has been excellent. She has been really communicative, knowledgeable and has understood our requirements really well.

Laura · 10 August 2021

5/5

Trustpilot

A happy customer

I have been very happy with the service provided by Chestertons Kew office. The staff have been friendly, quick to respond, and always helpful. I was kept updated throughout the buying process.

Mrs · 13 October 2021

Agent replied · 23 October 2024

Thank you very much for sharing your experience. It is much appreciated.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Awards

Industry awards

Chestertons Camden won awards at The British Property Awards in two years, most recently 2020.

British Property Awards winner in two years: 2020, 2019.

British Property Awards by year, 2020 to 2019

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Chestertons Covent Garden

Has Chestertons Covent Garden won any awards?

Yes. Chestertons Covent Garden won Gold for Letting Agent in WC2H at The British Property Awards 2020, and 1 other industry award since 2019.

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