Trusted Agent profile · Cambridge

Carter Jonas LLP Cambridge reviews

4.1

★★★★★ Great

508 reviews across 2 platforms

One Station Square, Cambridge, CB1 2GA

Carter Jonas LLP's office in Cambridge, at One Station Square, is rated 4.1 out of 5 across 508 reviews on two platforms, including 27 Google reviews rated 2.4.

Google logo

2.4 / 5

27

Reviews on Google

This office

Trustpilot logo

481

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Cambridge office, from every platform, shown as written. First names only.

5/5

Trustpilot

Maddy Peris

Excellent service from Maddy Peris

Tiffany · 7 October 2021

Agent replied · 12 June 2024

Hi Tiffany, thank you for the five star review!

1/5

Google

very dodgy stuff. Evry one know what’s mean dodgy.

Daddi · 27 March 2024

1/5

Google

They will find poor excuses to not show you the houses and will not even make an effort to deny that it is your non-English name putting you at the bottom of the list.NegativeResponsiveness, Quality, Professionalism

Yesim · 25 August 2021

5/5

Trustpilot

Great Mayfair Team

Great Mayfair Team! Excellent service.

Hugh · 12 May 2021

Agent replied · 12 June 2024

Hello Hugh, thank you for the great star rating!

5/5

Google

I have had another great experience with Carter Jonas. Great communication. Once as a tenant now as a landlord. Have recommended to family and friends who are also pleased with their great level of service.

Michelle · 14 June 2018

1/5

Trustpilot

Untrustworthy Newbury branch

Untrustworthy, underhand Newbury branch.I Would not recommend even contacting them.

Kurt · 27 July 2022

5/5

Trustpilot

⭐️⭐️⭐️⭐️⭐️

Laura · 24 February 2026

Agent replied · 4 June 2026

Hi Laura, thank you for your review. We are delighted to hear that you received such a supportive and professional service from Ed. Please do not hesitate to contact us if you need anything else in the future.

1/5

Google

Do not trust Carter Jonas! We were misled trying to buy a proporty from them. Just got out on time, before becoming involved in shady transaction.

Miriam · 14 June 2017

4/5

Trustpilot

Great agents very supportive.

Great agents very supportive.Currently in the process of changing our solicitors on their advice. Really great guys.

Anna · 5 March 2020

5/5

Trustpilot

Great firm.

Rating only, no written review.

Consumer · 3 December 2025

5/5

Google

'Good communications and helpfulness, very professional especially in the light of our having to deal with a difficult buyer'

Sergiofellini · 14 June 2017

5/5

Google

For me, I think you should just keep doing what you are doing.

Joy · 16 April 2020

1/5

Trustpilot

Shrewsbury

Sue · 21 September 2025

5/5

Trustpilot

Great service

Great service!

Colette · 19 September 2025

1/5

Google

Awful customer service and tons of hidden fees

J · 16 April 2019

4/5

Google

Rating only, no written review.

P · 27 March 2024

4/5

Google

Very helpful.

Arnab · 27 March 2024

Agent replied · 12 June 2024

Hi Arnab, thank you for your positive review. If we can help with anything further at any time, please do just let us know.

1/5

Google

very unprofecional

Eugene · 28 March 2023

Agent replied · 12 June 2024

Hi Eugene, we are sorry to read this review. We are committed to improving our service, and would love any feedback you have to be sent to feedback@carterjonas.co.uk

5/5

Google

Rating only, no written review.

CL · 28 March 2023

1/5

Trustpilot

very unprofessional

Rating only, no written review.

Eugene · 29 April 2022

Agent replied · 12 June 2024

Hello Eugene, we are sorry to hear you did not have a positive experience with Carter Jonas. Please can you email the details of your issue to feedback@carterjonas.co.uk and we will look in to the matter as soon as possible.

5/5

Trustpilot

Excellent help from Kate in Fulham

Rating only, no written review.

T · 10 December 2021

Agent replied · 12 June 2024

Hello, thank you for the positive star rating!

5/5

Trustpilot

Very efficient and helpful

Rating only, no written review.

Mrs · 15 October 2021

Agent replied · 12 June 2024

Hello Mrs Anstey, thank you for five star review. We are happy to have helped!

5/5

Trustpilot

Very helpful and friendly team

Rating only, no written review.

Julie · 2 June 2021

Agent replied · 12 June 2024

Hello Julie, thank you for the great star rating - we are happy to have helped!

1/5

Google

Rating only, no written review.

Sayanthan · 16 April 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Carter Jonas LLP's Google reviews
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