Trusted Agent profile · Cambridge

Carter Jonas Cambridge reviews

4.2

★★★★★ Great

509 reviews across 2 platforms

1, Histon Road, Cambridge, CB4 3BF

Carter Jonas's office in Cambridge, at 1, is rated 4.2 out of 5 across 509 reviews on two platforms, including 30 Google reviews rated 4.3.

Google logo

4.3 / 5

30

Reviews on Google

This office

Trustpilot logo

479

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Cambridge office, from every platform, shown as written. First names only.

5/5

Trustpilot

Perfection

I could not ask for a better agency. The lettings team at CJ Fulham have been amazing start to finish!

Jordan · 29 October 2021

Agent replied · 10 June 2024

Hello Jordan, thank you for taking the time to write a review for us. We are happy to have helped!

5/5

Trustpilot

Thoroughly Professional

Excellent company to deal with. Jessica in particular is s superb communicator, always thorough and professional. I would not hesitate to recommend.

Morris · 7 June 2021

Agent replied · 10 June 2024

Hi Pam, thank you for taking the time to write us a review. Our team are always happy to hear from a happy client.

5/5

Trustpilot

Ed was excellent

Ed was excellent. Very patient and helpful. We bought through Carter Jonas. I would highly recommend them especially Ed Westmacott.

T · 7 October 2021

Agent replied · 10 June 2024

Hello, thank you for taking the time to leave a review. Our team are always happy to hear how well we have helped.

5/5

Trustpilot

A thoroughly professional service from…

A thoroughly professional service from Wayland, Ana and their team.Incredibly helpful at all times and a pleasure to deal with.

MF&P · 18 August 2021

Agent replied · 10 June 2024

Hello, thank you for taking the time to leave us a review. Our team are always happy to hear how well we have supported for our clients. Do not hesitate to contact us in the future.

1/5

Trustpilot

Literally the worst experience.

Literally the worst experience.No real checking on the buyers position and months and thousands of pounds wasted .Just an awful experience

Gill · 6 May 2021

Agent replied · 10 June 2024

Hello Gill, we are sorry to read this review and are surprised to hear that you had such a negative experience given 96% of our clients are happy with how their property is promoted. We pride ourselves in market-leading service, and of course we want to look into this matter for you to see what happened in this circumstance. Please could you get in touch with your local agent, and we would be happy to look into it.

5/5

Trustpilot

Excellent service

Excellent service, easy to deal with and great results

Malcolm · 30 September 2022

Agent replied · 10 June 2024

Hi Malcolm, thank you for the positive review. Please don't hesitate to contact us if there's anything further we can help you with.

5/5

Trustpilot

Carter Jonas looked after everything

Carter Jonas looked after everything . Would recommend.

Mr · 14 October 2022

Agent replied · 10 June 2024

Hi Ian, thank you for your positive review. Please don't hesitate to contact us if we can help you with anything else.

1/5

Trustpilot

Very unprofessional

Very bad people! If you are landlord I would never go with them, they only cares about money very unprofessional and unpleasant management

Paulina · 3 September 2019

Agent replied · 10 June 2024

Hello, thank you for your feedback.If you would like to discuss this matter further, please contact feedback@carterjonas.co.uk

5/5

Trustpilot

Maddy Peris

Maddy Peris, has been an absolute delight to deal with. Very professional in every sense.

JC · 13 October 2021

Agent replied · 10 June 2024

Hello JC, thank you for five star review. We are happy to have helped!

5/5

Trustpilot

Helpful & fast!

They’re quick, effective, fast response.

Kamila · 9 January 2023

Agent replied · 10 June 2024

Hi Kamila, thank you for your review. We're so pleased to hear you were happy with the service provided to you by our team.

4/5

Trustpilot

Professional

Professional, serious, and effective.

Joe · 22 December 2022

Agent replied · 10 June 2024

Hi Joe, thank you for your review. We're so pleased to hear you were happy with the service provided to you by our team.

5/5

Trustpilot

Barnes team are a great team

Great team to work with. Very professional, approachable and knowledgeable. Always going above and beyond.

J · 20 May 2021

Agent replied · 10 June 2024

Thank you for the great star rating! We look forward to continue working with you in the future.

5/5

Trustpilot

Friendly

Friendly, efficient, professional. Rental accommodation was immaculate.

Nigel · 6 July 2022

Agent replied · 10 June 2024

Hi Nigel, thank you for your review and kind words about your experience with us. We're so glad we could help.

5/5

Trustpilot

Always got the information I’ve needed

Always got the information I’ve needed. Efficient and professional. Thanks.

Kyle · 11 February 2022

Agent replied · 10 June 2024

Hello Kyle, thank you for the 5 star review. We are happy to have helped!

5/5

Trustpilot

Helpful

Helpful, friendly team who secured a great rental property for us.

Charlie · 14 November 2021

Agent replied · 10 June 2024

Hello Charlie, thank you for leaving us a review. Our team are always pleased hear how well we have supported our clients.

4/5

Trustpilot

Valuation spot on and flat sold …… need…

Valuation spot on and flat sold …… need I say more!

Louise · 12 September 2021

Agent replied · 10 June 2024

Hello Louise, thank you for taking the time to leave us a review. We are happy to have helped!

5/5

Trustpilot

Very helpful at Mayfair Lettings

Very helpful at Mayfair Lettings! Excellent service from start to finish.

Will · 12 May 2021

Agent replied · 10 June 2024

Hi Will, thank you for taking the time to leave us a review. Our team are always happy to hear how well we have supported our clients.

5/5

Trustpilot

Excellent service

Very professional, and friendly service:)

Emma · 8 February 2022

Agent replied · 10 June 2024

Hi Emma, thank your for the positive review!

1/5

Trustpilot

Poor

As a landlord I won't use them again - released the tenant's deposit without making proper checks.

John · 25 October 2016

Agent replied · 10 June 2024

Hello, thank you for your feedback.If you would like to discuss this matter further, please contact feedback@carterjonas.co.uk

1/5

Trustpilot

They are disgusting

They are disgusting, bad service with bad manners.

Natalie · 16 March 2021

Agent replied · 10 June 2024

Hi Natalie, we are sorry to see this review, if you have any specific feedback for teams to improve our service, please get in touch marketing@carterjonas.co.uk

5/5

Trustpilot

Maddy Peris

Excellent service from Maddy Peris

Tiffany · 7 October 2021

Agent replied · 10 June 2024

Hi Tiffany, thank you for the five star review!

5/5

Google

Selling on behalf of a relative from the other side of the country could have been complicated. But all issues were fully grasped and taken on board. Very helpful negotiator.Kept in the loop and found a good buyer. I highly recommed this office.

Clare · 14 April 2020

5/5

Trustpilot

Great Mayfair Team

Great Mayfair Team! Excellent service.

Hugh · 12 May 2021

Agent replied · 10 June 2024

Hello Hugh, thank you for the great star rating!

5/5

Google

I have sold and bought with Carter Jonas, the Histon Road office staff were very helpful and friendly, the whole team supported our property journey and provided a smooth experience. I am very grateful to the team for their hard work.

Inne · 14 April 2017

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Carter Jonas's Google reviews
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