Trusted Agent profile · Cambridge
★★★★★
509 reviews across 2 platforms
1, Histon Road, Cambridge, CB4 3BF
Carter Jonas's office in Cambridge, at 1, is rated 4.2 out of 5 across 509 reviews on two platforms, including 30 Google reviews rated 4.3.
Every review we hold for the Cambridge office, from every platform, shown as written. First names only.
5/5
TrustpilotI have dealt with Carter Jonas Barnes…
I have dealt with Carter Jonas Barnes office for many years as a landlord and always found them to be helpful and professional. Most recently dealing with Aileen and Pauline who has been updating me weekly. A very good service which I can recommend.
Hello Anthony, thank you for taking the time to write us some feedback. Our team are always happy to hear how well we have supported our clients.
5/5
TrustpilotI would just like to say
I would just like to say , we received fantastic service from Aileen Robertson in the Barnes branch when we sold our property in Westfield Avenue . First class service from start to the finish Thank you for all your help . Mary Worley
Hello Mary, thank you for taking the time to leave us a review. Our team are always happy to hear how well we have supported our clients. Please do not hesitate to contact us in the future.
5/5
TrustpilotThank you, Carter Jonas for your job
Thank you, Carter Jonas for your job. All process from start to finish, was absolutely great. We are successfully rented the flat and very excited. I highly recommend Carter Jonas to all.
Hi Oleksandr, thank you for your review. We're so pleased to have been able to help you with your rental flat. Please do let us know if there's anything else we can help you with in the future.
1/5
TrustpilotWe arrived 10 minutes early for our scheduled viewing, only to be told by the agent that we could not get inside because the key did not work. This was very disappointing, especially as we had made t
Let down by poorly arranged flat viewing
5/5
TrustpilotHelped me to find a house for me and…
Helped me to find a house for me and three of my friends who were looking for a place in Fulham. They allowed to view the property as and when we needed and were really helpful in the process.
Hello Sophia, thank you leaving us some feedback. Our team are always happy to hear how well we have supported our clients. Do not hesitate to contact us in the future.
5/5
TrustpilotFulham flat
Professional and accurate valuation, and we achieved our asking price in a difficult market. Thereafter we had friendly and effiicent support to a successful completion. We thoroughly recommend CarterJonas. Many thanks.
Hello. Thank you for taking the time to leave us a review. We're so glad we were able to help you with the successful sale of your home. Please don't hesitate to reach out in future if we can help with anything else.
1/5
TrustpilotTHEY WOULD KILL ONLY FOR LANDLORDS ( WHO CARES ABOUT TENANTS?)
They only value landlords and they treat tenants like we are beggers. Utterly obnoxious and unacceptable. You will learn in time real estate agents when you begin losing
Hi Helin, we're sorry to read your review. If you would like to provide some more details about your situation to feedback@carterjonas.co.uk, our team will be happy to look into this issue further for you. Thank you.
5/5
TrustpilotWayland Ward-Smith and Mandy Jacobs…
Wayland Ward-Smith and Mandy Jacobs from the Fulham Palace Road Branch dealt with the sale of our home, and the process was very professional and efficient from start to finish.
Hi Jackie, thank you for your review for our Fulham team. We're so glad to have been able to help you with the successful sale of your home. Please do let us know if there's anything that we can help you with in the future.
5/5
TrustpilotTop class service
Excellent experience from initial negotiations and discussions through to exchange of contracts and to final completion of the sale. Very pleased we partnered with Carter Jonas for our property sale
Hello, thank you for taking the time to write us a review. We're so glad to hear we were able to help you with the sale of your home. Please don't hesitate to contact us in the future.
5/5
TrustpilotI have rented a new built house for…
I have rented a new built house for over a year. Initially there were a few problems but Maddy has always been prompt and efficient in sorting them out. Professional and a pleasure to deal with.David Bramble
Hello David, thank you for taking the time to leave us a review. Our team are always happy to hear how well we have supported our clients. Do not hesitate to contact us in the future.
5/5
GoogleCarter Jonas Bradshaws at first organised letting our property in Cambridge and did this with courtesy and efficiency. The marketing materials showed the house to its full advantage. Carter Jonas Bradshaws found excellent tenants for us and handled the negotiations skilfully. When we decided to sell Matthew Smith took great care with his valuation and through his local knowledge was able to identify and foreground the unique quality of the property. He assessed the market accurately and achieved a selling price well beyond our expectations. At all times the staff in the office took great care with every detail of the sale. Thank you.
5/5
TrustpilotThe team at Carter Jonas were…
The team at Carter Jonas were professional and efficient in selling my mothers house. We are grateful for their services and would recommend them.
Hi Christine, thank you for your review. We are so glad that our team were able to assist you and your mother with her sale. Do get in contact if we can help you with anything else a all.
5/5
TrustpilotSimple communication with Seline
Simple communication with Seline, all done whilst we were on holiday. Thank you for managing our expectations and prompt replies.All the best
Hi Karinel, thank you for your review. It's great to hear that you have had such a positive experience with Carter Jonas, and with Seline in particular. Please do let us know if there's anything else that we can help you with.
5/5
TrustpilotThanks Carter Jonas
Thanks Carter Jonas . A great team, great team leader :Igor , great team member : Sam, Ana. They given me lots of hleps .
Hi Cindy, thank you for your review. We are so pleased that you are happy with the service provided to you by our team in Fulham. Please do not hesitate to get in contact if there's anything else we can help you with in the future.
2/5
GoogleVery uninterested customer support. Everything seemed too difficult
Hi Anthony, we're sorry to read your review. We're always looking to improve our service, so if would like to send us any further feedback that could help us do this please email us on feedback@carterjonas.co.uk.
5/5
TrustpilotA great experience with the Mayfair office
I had such a great experience with Carter Jonas in Mayfair during my recent search. In particular with Kate who was so helpful through out the process!
Hi Daisy, thank you for your review for our Mayfair team. Please don't hesitate to contact us if there's anything else we can help you with in the future.
5/5
GoogleI had a really good experience with Jacob and Sasha - everything went very smoothly and I am delighted with the outcome!
Hi Ben, thank you for your review. We're so glad we could help you with a smooth process!
5/5
TrustpilotIt's always a pleasure dealing with…
It's always a pleasure dealing with Carter Jonas and in particular, Jessica - they're communication is excellent, they are polite and extremely professional. I would recommend them to anyone looking for the services Carter Jonas offer.
Hello Roland, thank you for taking the write such a positive review. We are happy to have helped. Please do not hesitate to contact us in the future.
5/5
TrustpilotVery impressed and will use again
I have just dealt with Carter Jones Lettings, Mayfair and what a pleasant experience from start to finish. I was given regular updates, polite mannerism and excellent customer service, very impressed overall and will use again.Jennifer
Hello Jennifer, thank you for taking the time to write us such positive feedback. Our team are always pleased to hear how we have supported our clients. Please do not hesitate to contact us in the future.
5/5
TrustpilotA professional operation.
I've been a client of Carter Jonas in Fulham before - this is a professional operation with excellent communication at all times. Highly recommended.
Hi Steven, thank you for the review for our Fulham team. Please don't hesitate to let us know if we can help you with anything in the future!
5/5
TrustpilotFantastic, reliable estate agents
We bought our house in Fulham and the agent and advice we received along the way was excellent. We would definitely use Carter Jonas again.
Hi Eon, we're so glad to hear you were happy with the service we provided you with. Please let us know if you need any help with anything in the future.
5/5
TrustpilotFantastic estate agents
The whole team at CJ gave us excellent advice and help throughout. Good communication during the whole process, and Mandy really pushed the sale through.
Hi Alexander, thank you for your positive review. Please don't hesitate to contact us in the future if you need help with anything else.
5/5
TrustpilotCarter Jonas Barnes - superb service
Carter Jonas in Barnes (and their predecessor firm Sargent & Young) have managed my property for 18 years and have done a fantastic job; always professional and efficient, and they have a great team!
Hello Peter, thank you for taking the time to leave us some feedback. Our team are always happy to hear how we have supported our clients.
5/5
TrustpilotExcellent estate agency which I would…
Excellent estate agency which I would recommend to anyone. During my selling process I always felt that they had me central to their thoughts and advised me along the way. Very friendly and professional.
Hello Paul, thank you for taking the time to leave such wonderful feedback. we pride ourselves in providing helpful advice - we are very happy to have helped.
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