Trusted Agent profile · Camberley

Seymours Prestige Homes reviews in Camberley

4.4

★★★★★ Great

808 reviews across 2 platforms

66 Park Street, Camberley, GU15 3PT

Part of Seymours - Camberley, see every office.

Seymours's office in Camberley, at 66 Park Street, is rated 4.4 out of 5 across 808 reviews on two platforms, including 217 Google reviews rated 4.8.

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4.8 / 5

217

Reviews on Google

This office

Trustpilot logo

591

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Camberley office, from every platform, shown as written. First names only.

5/5

Trustpilot

After a long search for the right…

After a long search for the right property and with many agents keep sending us details on houses completely opposite to our search requirements, we met Fiona from Seymour's !Professional, helpful, funny and a delight to deal with ! 5*'s for all of her assistance

Matt · 26 September 2023

Agent replied · 17 June 2024

The first thing we always try to do is listen and the second is to treat people the way we would want to be treated ourselves. We're all on the same journey and thanks for sharing your journey with us Matt.

1/5

Trustpilot

Jordan from Camberley branch extremely…

Jordan from Camberley branch extremely unprofessional, rude, and dishonest. literally thought about himself and nobody else. 100 percent he put his own targets and ambitions before customers and clients. It’s people like this him that gives you guys a bad name. Spoke to multiple agents from all other estate agents and by far this guy was a total joke.

Aydentheace · 7 June 2022

Agent replied · 17 June 2024

Hi Ayden, we are very sorry to hear about your recent experience with Jordan. We pride ourselves on being extremely professional and honest, as our Google reviews will demonstrate. We would like the opportunity to rectify the matter. Could you contact Adam Williams in confidence at the Camberley office with any further information regarding your dealings with Jordan so he can conduct an internal investigation.

5/5

Google

The agent and team was very well friendly deal with us. They make the process much simple. Liarra - Thank you dear. You are so kind and very very helpful l.

Shifar · 12 July 2024

Agent replied · 9 November 2024

Shifar Shajahan, thank you so much for the positive review!

5/5

Trustpilot

Excellent Service

Excellent advice and customer service from start the finish. Seymours kept me regularly updated with sales progress and were always available to discuss any items. Would highly recommend Seymours Godalming to anyone considering a sale.

Phil · 28 April 2024

Agent replied · 17 June 2024

Thanks Phil. Updates and communication is one of the most important processes. It's been a pleasure to work with you.

5/5

Trustpilot

Excellent agent

Excellent agent - thoroughly recommend. Ryan, Jonny and Sandra as our client relationship manager were brilliant from beginning to end, valuation was spot on and everything was seamless throughout the sale. Many thanks.

Mrs · 28 May 2024

Agent replied · 17 June 2024

Thank you Katherine for your excellent review! We're thrilled to hear that Ryan, Jonny, and Sandra provided brilliant service throughout your sale. Your recommendation means a lot to us.

5/5

Google

I would like to say thank you to Seymours in Camberley felt Oliver from Seymour's was a credit throughout the process of valuing our home and not putting any pressure on us.

Patrick · 12 June 2024

Agent replied · 9 November 2024

Patrick Kinsella, thank you so much for the positive review!

1/5

Trustpilot

The journey with Seymours from start to…

The journey with Seymours from start to finish was unprofessional. Giving misleading information all way through. Queries not answered or handled by different people, causing constant chasing ups and stress. The final rent miscommunicated as it was incorrectly recorded on their system. A total mess! There are better letting agencies out there.

Maggie · 7 February 2023

Agent replied · 17 June 2024

Hi Maggie, thank you for such honest feedback, we would like the opportunity to make right anything you feel wasn't handled correctly. Please can you email us at marketing@seymours-estates.co.uk - thank you

5/5

Trustpilot

Excellent Service from start to finish..

The Seymours Woking branch have showed absolute professionalism and authenticity throughout my property search. I was very impressed with the gentleman Owen that showed me around, who proved his knowledge was endless on the local market and the key points I needed to know about the house I was viewing. I would recommend everyone to go to Seymours to get great service.

ELLIE · 2 November 2021

Agent replied · 17 June 2024

Hi Ellie, thanks for the comments, we love recommendations as they demonstrate how good our service is.

5/5

Trustpilot

Very impressive company and team

Very impressive company and team. We rented a property through Seymours for close to 3 years and found the team to be responsive, efficient and excellent to deal with. They always responded very quickly to any issues we had and unlike many ‘agents’ we’ve dealt with in the past they were also open and honest. A genuinely great experience and would highly recommend.

James · 31 August 2021

Agent replied · 17 June 2024

Hello James, Thanks so much for the comments, its very much appreciated by all the team.Keep well.

5/5

Trustpilot

Andy and his colleagues couldn’t have…

Andy and his colleagues couldn’t have been more helpful in selling my property. They provided me with so much advice and support and a quick sale. An excellent friendly and professional service. Thank you!

Lizy · 27 April 2024

Agent replied · 17 June 2024

You are very welcome Lizy. Thanks for using us and just shout if you need us again in the future. Keep well.

5/5

Google

Aaron had great communication throughout the whole process . And the moving team came back to me quickly with any queries I had. If I ever move again I’ll be sure to use the team at Seymour’s in Camberley

Jonathan · 13 January 2024

Agent replied · 12 January 2025

Jonathan Goodall (wings121), we're happy to hear you had such a positive experience with our team!

5/5

Google

As someone who is not familiar at all with Camberley and the surrounding area I found the team's knowledge of which houses would meet my specifications first rate. They always responded to my questions quickly and politely and I would certainly recommend the team at Seymours to anyone looking to purchase a house here.PositiveProfessionalism

Jamie · 10 November 2022

Agent replied · 9 November 2024

Thank you Jamie for taking the time to write this review

5/5

Trustpilot

A real team effort from the Horsell…

A real team effort from the Horsell branch from finding a purchaser for us and finding the perfect property for us to eventually move into.

John · 27 September 2024

Agent replied · 26 October 2024

The whole team is thrilled to have helped you find both a buyer and your perfect new home. It was a real team effort, and we're glad we could support you through the process. Thanks John.

2/5

Trustpilot

Communication is poor

Communication is poor. I would not recommend. The experience has been very stilted due to their lack of transparency, possibly because the property we are purchasing is not highly valuable.

JOS · 2 July 2024

Agent replied · 24 August 2024

Thank you for sharing your feedback JOS. We're sorry to hear about your experience and appreciate you bringing this to our attention. We strive for clear and transparent communication with all our clients, regardless of the property's value. We'll review your feedback to make necessary improvements. If you'd like to discuss this further, please reach out to us directly.

5/5

Trustpilot

Highly recommended.

Every member of the team that we dealt with were enthusiastic, knowledgeable and available, most importantly for us they made us feel important. Mark in particular was fantastic, his honesty and effort were what set Seymours apart from others.

Gemma · 6 January 2024

Agent replied · 17 June 2024

Thank you so much for taking the time to share your positive experience. It's wonderful to know that Mark, in particular, stood out for his honesty and effort. We take pride in delivering exceptional service, and your feedback reinforces our commitment to providing a personalized and important experience for each client.

5/5

Trustpilot

Would happily recommend

The Seymours of the past have gone. I am very pleased that I used Seymours to sell my property. I have also used them to rent a property and found them fantastic then too.They are professional and efficient. The sales team are full on in a good way and the people behind the scenes do a great job.

D · 29 April 2022

Agent replied · 17 June 2024

That's great to hear and thank you for taking the time to share your experience plus the five stars.

1/5

Trustpilot

Very rude

I called them to arrange a viewing of a property to buy, the guy answered the call was only interested in introducing a broker ignoring my questions about the properties. When I felt he was very rude, I asked his name twice but he didn't answer. He even said, "You are not serious about this property, are you?" ?????

MR · 7 March 2022

Agent replied · 17 June 2024

Hello. Could you please let me know which office you are referring to? Calls are recorded for quality and training purposes which will enable us to help you further. Thank you.

5/5

Trustpilot

So far so good.

So far, I have had an excellent experience from Seymour’s, with interested and knowledgeable staff who are always willing to assist. I look forward to the task being completed.

Angela · 12 July 2024

Agent replied · 24 August 2024

Hi Angela,Thanks for your positive review! It’s great to hear you’re having a good experience with our team. We look forward to wrapping things up for you. Feel free to pop in and say hello!

1/5

Trustpilot

UNREALIBLE UNTRUSWORTHY AGENCY

In my experience this is one of those BAD estate agents that can not be trusted! The estate agents job is to mediate between the vendor and the seller they failed to do that! It is very frustrating when to deal with an agency that do not call back or can not be trusted when you put an offer on a property. Avoid if you can.

CRL · 1 October 2020

Agent replied · 17 June 2024

Sorry to hear this. We take your comments seriously and will review accordingly.

5/5

Trustpilot

I cannot thank everyone at Seymour’s…

I cannot thank everyone at Seymour’s surbiton enough, with massive thanks especially to Nick,Sam and Jenny. Selling my late mums home has been very emotional but I feel Seymour’s understood that , and I felt nothing was too much trouble, Thank you seymours

Mrs · 14 September 2023

Agent replied · 17 June 2024

We always try to make everyone's property journey as easy as we can. When it comes to dealing with a family estate, it comes down to knowledge and understanding. Thanks for using us and we're so pleased to have helped make an emotional journey a little less painful. Keep well.

5/5

Trustpilot

Friendly & helpful people

We are purchasing a property through Seymours and we have had a great experience dealing with Ben and Harry. They have been so helpful and always promptly responding to my many queries. They have gone above and beyond through every step of the way.

Mandy · 15 August 2023

Agent replied · 17 June 2024

Thanks Mandy. We'll try our best to make a purchase of a home as pleasurable as possible, after all these things make the memories. Enjoy making a house your home.

3/5

Trustpilot

Not impressed

Seymours cost me the best part of a 100 grand by not getting my property over the line before the Truss crash. Not entirely their fault I know but they over valued and then had to keep reducing but failed to sell it. I wouldn’t use them again.

Graham · 19 April 2023

Agent replied · 17 June 2024

Sorry to hear that Graham, It was definitely a very tricky time! Market volatility driven by political unrest can destroy buyer confidence almost to the point that a price point no longer has influence. Really frustrating for everyone involved. We try our best to make any property transaction a pleasurable one, but sometimes market forces conspire against us. We do appreciate you taking the time out of your day to make a review and if we can find ways to lessen market frustrations we will.

5/5

Trustpilot

Seymour’s staff have been prompt and…

Seymour’s staff have been prompt and respectful in my contacts with them. They have acted efficiently and answered emails/queries quickly. Very much appreciate this.

Caroline · 24 September 2024

Agent replied · 26 October 2024

Thank you for your feedback! We're delighted to hear that you found our team prompt, respectful, and efficient in handling your queries. It's great to know our efforts are appreciated!

5/5

Google

Excellent service from all the team at Seymour’s Camberley. I highly recommend this agent.

Lisa · 13 February 2025

Agent replied · 25 May 2025

Lisa Read, thank you for your kind words and this wonderful review!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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