Trusted Agent profile · Camberley

Romans Camberley reviews

4.2

★★★★★ Great

1,820 reviews across 3 platforms

122 London Road, Camberley, GU15 3TJ

Romans's office in Camberley, at 122 London Road, is rated 4.2 out of 5 across 1,820 reviews on three platforms, including 386 Google reviews rated 4.6.

Google logo

4.6 / 5

386

Reviews on Google

This office

Yell logo

3.0 / 5

2

Reviews on Yell

This office

Trustpilot logo

1,432

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Camberley office, from every platform, shown as written. First names only.

5/5

Trustpilot

They have been really personable

They have been really personable, quick & efficient to date.

Adam · 9 July 2021

Agent replied · 17 June 2024

Dear AdamThanks for taking the time to leave us a review , we appreciate your feedbackAll the best, Customer Care Team

5/5

Google

I would highly recoemmend Romans. They found us a buyer very quickly and, through no fault of theirs, our buyer pulled out for personal reasons. Despite having Christmas in between, they have found us another buyer really quickly. They have communicated well throughout and have been very professional. Would definitely recommend.

John · 18 June 2017

5/5

Trustpilot

Excellent communication

Excellent communication. Kept us informed at all times and very quick to respond to queries. Would definitely recommend.

J · 19 December 2023

5/5

Trustpilot

had any questions all I had to do is…

had any questions all I had to do is contact my estate agent and he replied very quickly. Very friendly company.Click to

Jacqueline · 6 September 2023

4/5

Google

Good friendly service

Jagdev · 17 June 2022

Agent replied · 16 June 2024

Dear, Jagdev Singh Kallha, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team

5/5

Trustpilot

Thank you

The stars go to the customer service team at Romans thank you

Truth · 7 November 2020

Agent replied · 17 June 2024

Hi Truth Hurts,Thank you for taking the time to review your recent experience with our Romans Estate Agents Head Office branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further.Kind regardsCustomer Relations Team

5/5

Trustpilot

Excellent from start to finish

Excellent from start to finish. Helpful and good communication. Down to earth and a pleasure to deal with.

Lee · 30 November 2023

5/5

Google

A genuine pleasure to work with, they have helped me at every turn which was so nice of them to go the extra mile and Charlotte wild has been there any time I have had a question and I'd just like to say thank you to the whole team

Chris · 18 June 2018

4/5

Trustpilot

Friendly and Professional.

Friendly, effective and efficient, would recommend.

John · 14 December 2021

Agent replied · 17 June 2024

Thank you again for taking the time to let us know how we did. We hope you have a great day!

1/5

Trustpilot

Avoid avoid avoid

Bad from start to finish. We were tenants in a property they rented out. Annual charges of £117.50, rude and patronising service, random charges out of nowhere.Unfortunately, tenants don't really have a choice in who they use. But landlords do, and I implore all landlords to use someone else.

Matt · 4 May 2018

5/5

Trustpilot

Reliable

Very helpful and professional with prompt support.

Johnny · 30 September 2021

Agent replied · 17 June 2024

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Trustpilot

Great friendly service

Great friendly service, good communications. Good work to find a buyer so quickly for us.Thank you to the team

Mark · 27 October 2023

1/5

Trustpilot

Caversham lettings

Do not even bother... Waste of time and energy.

Katerina · 31 March 2021

Agent replied · 17 June 2024

Dear Katerina,We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team

5/5

Google

I have had a dealing with Shona Rogers and Nikki Salmon and they were both amazing.

B · 18 June 2018

Agent replied · 16 June 2024

Thank you for leaving such a positive review about Romans in Camberley. I will pass your positive review onto Shona and Nikki. Kind Regards Sue Winterbourne Lettings Director

5/5

Google

Team was quite professional(Sara, Oliver & Amy). Promptly responded. Also, since we are new to the country, we were not quite familiar with renting T & C here in the UK and we had a lot of questions. They patiently took care of all the queries we had.

Kumud · 18 June 2018

1/5

Trustpilot

Avoid all costs

Avoid all costs. Woodley Romans manipulating the rental prices in the Woodley area.

Fatih · 15 February 2024

1/5

Trustpilot

very bullsh*t the company

very bullsh*t the company - Basingstoke.

Private · 16 September 2021

Agent replied · 17 June 2024

Dear Sir/MadamWe appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team

1/5

Trustpilot

First to take money but last to fix the…

First to take money but last to fix the problem. Waiting for months for someone to fix the heating and other things.Terrible customer service

Bar · 4 May 2023

5/5

Trustpilot

Romans were excellent

Romans were excellent. Professional, approachable and extremely helpful in selling our property. I highly recommend them.

Lucy · 30 November 2023

4/5

Trustpilot

Friendly service

This is my first time renting and everyone was helpful and friendlt

Userxxx · 20 February 2024

5/5

Trustpilot

Efficient service

Required information from Romans.Ceri Evans the property manager from Winchester dealt with the request very quickly. I have always received efficient service from Romans.

Mr · 19 April 2023

5/5

Trustpilot

Excellent services from Taylor

Excellent services from Taylor! He is always warm, kind and helpful. I’m loving the place I live.

Shuwen · 25 October 2023

5/5

Trustpilot

Katie helped us throughout our whole…

Katie helped us throughout our whole journey, she was very helpful and very kind.thank you for helping us.

Eirwen · 20 September 2023

5/5

Google

Fantastic service from Rhianna and AlisonPositiveProfessionalism

Cia · 17 June 2021

Agent replied · 16 June 2024

Dear, Cia Fatemi, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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