Trusted Agent profile · Camberley
★★★★★
1,820 reviews across 3 platforms
122 London Road, Camberley, GU15 3TJ
Romans's office in Camberley, at 122 London Road, is rated 4.2 out of 5 across 1,820 reviews on three platforms, including 386 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Romans hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Camberley.
Every review we hold for the Camberley office, from every platform, shown as written. First names only.
5/5
TrustpilotAn extremely professional service
An extremely professional service. We can't thank Mark and Nathan enough. It was a great pleasure to work with them. We had extremely exciting, emotional and beautiful moments with them during the rental process. They supported us in every way during this difficult process and this means a lot to us. They are an extremely professional team, together with their manager Steve.Highly recommended
5/5
TrustpilotJust wanted to say what a pleasure Kim…
Just wanted to say what a pleasure Kim Stockley was to deal with at the end of my tenancy. Everything made clear !
Dear DominicCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanksCustomer Care Team
5/5
GoogleA very good agency. I was having some issues with my flat. Rang up and spoke to Alexander Smith, very friendly, understood my needs quickly, and rectified the issue within minutes. I was extremely pleased with the outcome. Thanks again!
Dear Paul Scott Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleIt’s our first time renting with Romans and it has been a pleasant experience. Sarah has been very helpful throughout the process of finding a house and is always there if we have any questions. Very good service. Would highly recommend
Dear Tasha, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotKim Stockley - brilliant
Struggling to have an issue resolved, Kim Stockley kindly stepped into the breach, pulling out all the stops to help. Many thanks Kim
Dear NormanCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving Kim a 5 star rating! Many thanksCustomer Care Team
5/5
TrustpilotWe are very happy with the service that…
We are very happy with the service that we had from Lucky Sherpa and all the team at Roman Reading. Within 3 days Roman had successfully letting our flat out. Lucky Sherpa deals with all our queries promptly therefore we would highly recommend Roman.
Dear LorettaCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotAn extremely professional service
An extremely professional service. We can’t thank Mark and Nathan enough. It was a great pleasure to work with them.we had extremely exciting, emotional and beautiful moments with them during the rental process. They supported us in every way during this difficult process and this means a lot to us. They are an extremely professional team, together with their managers Steve.Highly recommended
5/5
TrustpilotAnais Payne is a credit to Romans
It has been a pleasure communicating with Anais Payne from the Caversham office. Not only is she so very presentable, she is proficient in her role and responds to communication by return, always going the extra mile to make sure her customers are taken care of. Anais is a credit to Romans!
Dear Lorraine,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotChristine Lancaster is the 'Star'!
Christine Lancaster is the whole reason why we like Romans. She has been our contact throughout our tenancy as does a fantastic job. Her customer service is excellent and we have always felt we are in safe hands if there is every an issue.
Dear EddieCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotThank you Romans
I am a landlord using Romans and want to thank Isabella York for all the support provided with managing property issues with existing tenants and ensuring the completion of renewals when required. I am always kept up to date with progress and all issues are resolved swiftly. Thank you!
Good afternoonCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleMy experience with Romans was amazing and so professional! Would like to thank them all for helping me find my new home and especially Charlotte Wild! Made me feel so comfortable and she helped me with everything I asked for so quickly, so thank you so much Charlotte! You were amazing would definitely recommend!PositiveResponsiveness, Quality, Professionalism, Value
Hi Kate Trimmer, Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Camberley. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleFantastic estate agents! Chloe Cundy has been absolutely amazing from start to finish which made the whole process a great experience with no stress! 100% recommend!
5/5
TrustpilotExcellent service from Kim Stockley
Excellent service from Kim Stockley, Senior Property Manager of Romans Group. Kim has promptly & efficiently dealt with any issues we reported. She always kept us posted on progress of any maintenance or repairs & also followed up to ensure that work had been carried out to our satisfaction. Kim is a credit to Romans & a pleasure to deal with.
1/5
TrustpilotDO NOT USE ROMANS !!!!
Dear Duan Coertzen, We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention. Best regards, Customer Care Team
5/5
TrustpilotThe Tilehurst branch continue to excel!
With the help of Mark, Steve, Nathan and the Tilehurst team, I've just completed the purchase of the rental!
Dear Benjamin Lloyd-Hughes, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
TrustpilotAfter a very stressful start to Tuesday…
After a very stressful start to Tuesday morning Kirsty Evans was very helpful and supportive in finding a gas safety engineer to complete our gas safety and service on our boiler scheduled for today so we remain compliant.(Unfortunately our guy has caught covid). I cannot thank her enough.
Dear Michelle,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
TrustpilotReview oAvoid Romans Aldershot, Misleading Fees, Poor Property Management, and Thousands Lostf Romans Estate & Letting…
Review of Romans Estate & Letting Agents, Aldershot
Dear Skyway Education & Invest Gp (j Hang), We truly appreciate your feedback and thank you for sharing your experience with us. Providing excellent service is our top priority, and we take customer concerns very seriously. We apologise for not meeting your expectations on this occasion. If you’d like to reach out to us at customercare@lrg.co.uk we would be happy to look into this for you. Best regards, Customer Care Team
5/5
TrustpilotKerry has been amazing at helping me…
Kerry has been amazing at helping me through the difficult task of finding and guiding me through the process of renting a property. My house has been severely damaged following a frozen burst water pipe and she has made the whole process less stressful.
Dear ChrisCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotRomans always provide excellent…
Romans always provide excellent customer service! Whenever I needed something they were there for me. Thank you to all the team but particular thanks to Phil Hawkins. Phil is an admirable agent who's kindness and caring nature is a true testament to his character, he is a credit to the company.
Good afternoon,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotGreat customer service
Great customer service provided by the team and Christine is always friendly and polite and extremely helpful with my queries. Thank you Romans.
Dear LauraCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanksCustomer Care Team
5/5
TrustpilotGreat Service from Sam
Sam at Romans Wokingham is incredibly professional, friendly and helpful. He has walked with us through our entire journey to find the right house for our family. He kept us updated throughout the entire process and was always a cheerful and considerate voice during the stressful process of finding a house. Thank you so much for all that you have done for our family and helping us find the perfect home.
5/5
TrustpilotThank You Stacey Cowap and Romans for Excellent Service
I have been working with Stacey Cowap at Romans for several years. Stacey is always totally on top of maintenance, addressing client issues and every aspect of renting out my home. Stacey has always been immensely responsive and has also provided total peace of mind when dealing with some of the trickier issues of renting a property. She is true professional.
5/5
TrustpilotI have had no issue with romans if I…
I have had no issue with romans if I have a problem it’s always delt with on time . Christine has been amazing can’t fault her in her role that she does . Thanks Karina . X
Dear Karina GalatiCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotAlistair is a pleasure to deal with
Alistair is a pleasure to deal with, he's professional, polite and very efficient. Whenever I have any questions, I feel confident that he will be able to answer them and any advice he offers is backed up by his experience and knowledge . Well done
Dear Stephen Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
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Tell us what you need and we'll put you in touch. Romans hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Camberley.
