1/5
Terrible
Terrible. Twickenham and Kingston branches, together lied to us and misled us. They left us high and dry after we trusted them to put our property on the market. Stay away.
Trusted Agent profile Β· Camberley
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1,072 reviews across 3 platforms
7 High Street, Camberley, GU15 3QU
Martin and Co's office in Camberley, at 7 High Street, is rated 2.5 out of 5 across 1,072 reviews on three platforms, including 209 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Martin and Co won in 2026.
The Trusted Agent 2026 results for Martin and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Camberley office, from every platform, shown as written. First names only.
1/5
Terrible
Terrible. Twickenham and Kingston branches, together lied to us and misled us. They left us high and dry after we trusted them to put our property on the market. Stay away.
1/5
This is the most disgusting company iβ¦
This is the most disgusting company i have ever come across, this includes ALL branches. They are so rude and unprofessional, they do not deserve any clients at all.
1/5
Awful company
Awful company, i unfortunately rent with them, you never get anything repaired and when you report anything, it gets ignored. I will never rent with Martin & Co again!
5/5
Very happy customer
A wonderful experience with Fulham Green who kindly helped me with finding a beautiful 1 bedroom property. Incredible customer support.
5/5
I have been renting my property withβ¦Martin and co Stirling for 4 years
I have been renting my property with Martin and co for about 4 years now and would recommend them to anyone. Karen especially is very professional and helpful. Her customer service is excellent. Isabel Jamieson
1/5
I experienced very bad customerβ¦
I experienced very bad customer services from martin and co Birmingham.They showed incorrect prices they continued to waste my time doing false promises. Just try not to deal with them
1/5
No Customer Service at all!
Because of Jess this is the WORST letting agency I've ever seen!!!πΏπΏπΏπΏπΏπΏI hope she find for another job where she doesn't have to deal with clientsNo Customer Service at all! π
1/5
JUST GIGA BAD
Complaints are never dealt with. When going up to them with problems, they just avoid every single one of them. Unwilling to help with an extremely bad attitude, definitely deserve a negative mark
1/5
Landlords want records of your savingsβ¦
Landlords want records of your savings etc,even when the landlord had the property you viewed set up for his 'friend' to let from the start????
1/5
Worst letting agency ever!
Worst letting agency ever!! Just money minded people and don't understand the value of commitment and trust!! Will not recommend anyone to look out for their properties
1/5
Arrived at the flat to be shown around
Arrived at the flat to be shown around, no one turned up to show me round despite making a 45 minute journey to get there, wonβt be proceeding with them.
3/5
Communication is really bad
Communication is really bad. You have to chase them time and time again. It takes a couple of phone calls before you finally get in touch with them.
1/5
Not trust worthy
Not trust worthy. Agents Don't care in providing good customer service.
1/5
No communication and very poor time keeping
Terrible. No communication - left waiting for 40 minutes for viewing with no answer from the office and no communication from the agent Umarr.Avoid these if you want professionalism or communication.
5/5
Excellent Chelmsford- branch
John Frost gives a professional, service, his communication is very good, and we highly recommend him as we won't hesitate to use his services again.
1/5
Cheltenham branch
I have received awful customer service from the Cheltenham office.A very disappointing and upsetting experience indeed. Please avoid at all costs!I will be writing a letter of complaint to the head office.
1/5
Avoid there Β£500 greedy charge
Was charge Β£500 for a terrible service, constantly lied about as to when I would receive my contract.....I would recommend you skip these idiots and contact any landlord direct or use other estate agents
1/5
Outrageous conduct from lettings
Outrageous conduct from lettings , booking appointments to view and then letting the property, rude on the phone to boot!
1/5
This was an excellent company.
This was an excellent company to deal with when they first came onto the market, they are now on a par with other estate agencies.
5/5
Excellant
Excellent and thorough service from Martin & Co Camberley. We feel that we are in safe hands. The staff are always friendly, efficient and very supportive. Thanks Martin & Co Camberley. Seelan & Brentha
1/5
This letting agent is horrible
This letting agent is horrible. They charged me hundreds of pounds for minor dust on the flat skirting. Donβt deal with them if you donβt want to lose your deposit.
1/5
Not sure how they survive as aβ¦
Not sure how they survive as a business. No customer service no one is interested or replies to emails or phone callsCalled into office last week no one could help
1/5
ZERO STAR!
ZERO STAR!A careless company with no support and no response to complaints. They cannot handle the tenants and their approach is full of misinformation. Please avoid them!
1/5
Well I can say one thing they are veryβ¦
Well I can say one thing they are very consistent. Absolutely the worst company in the rental market.. Biggest mistake ever was to rent of this letting agent!!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Martin and Co, Camberley won Trusted Agent; Martin and Co, Keighley won Platinum; Martin and Co, Stirling won Trusted Agent.