Trusted Agent profile · Caldicot
★★★★★
697 reviews across 1 platform
Seymour Place, Vinegar Hil, Caldicot, NP26 3NL
Linden Homes Western's office in Caldicot, at Seymour Place, is rated 2.5 out of 5 across 697 reviews on 1 platform.
Every review we hold for the Caldicot office, from every platform, shown as written. First names only.
5/5
TrustpilotReally helpful and really helped with…
Really helpful and really helped with giving us options of different properties within our budget thanks again
Hi Richard, We're so happy to hear we could help you find options within your budget. We appreciate your kind words! Kind Regards, Marcus Linden Homes
5/5
TrustpilotGreat experience with Andrea
Great experience with Andrea. She explained clearly how home exchange worked, how upgrades worked and gave us a knowledgable tour of the show homes. She also followed up with further information for us to consider that helps us in making decision towards buying a new home.
Hi Zul, We're happy to hear that you had a great experience. It's wonderful that the information about home exchange and the tour were helpful. We appreciate you taking the time to share your feedback and are glad the follow-up information is useful for your decision. Kind Regards, Marcus Linden Homes
5/5
TrustpilotHighly recommend Linden Homes!
So far our experience with Linden Homes has been absolutely fantastic. The sales office have been amazing, they’ve been incredibly helpful, patient, and supportive throughout the process so far. They are always quick to respond and brilliant at keeping us up to date at every stage.
Hi Talia Hawke-Smith, We're happy to hear that you've had such a fantastic experience. It's wonderful to know that our sales team has been so helpful, patient, and supportive throughout your journey. We appreciate your kind words and are pleased we could make the process reassuring and stress-free for you. Thank you for recommending us! Kind Regards, Marcus Linden Homes
4/5
TrustpilotGreat Experience
Our sales rep, Hannah, was excellent. She was friendly and very helpful, always accommodating.
Hi Anon, We're delighted to hear that our team provided you with such a positive experience. It's wonderful to know that you found our sales representative friendly and accommodating, and that our administrative support was efficient. Kind Regards, Marcus Linden Homes
5/5
TrustpilotGreat site and amazing experience…
Great site and amazing experience getting well detailed information from the sales rep. Thank you
Hi Temi, We're so glad you had a great experience and found our sales representative helpful. We appreciate your kind words! Kind Regards, Marcus Linden Homes
5/5
TrustpilotInformation was conveyed in a constructive way. Inf
Information was conveyed in a well constructed way.
Hi Jeff, We're happy to hear that the information was presented effectively. Thank you for your positive feedback we appreciate it . Kind Regards, Marcus Linden Homes
5/5
TrustpilotCoventry - the Meadows at Woodland View
We purchased our house at the Coventry the Meadows at Woodland View and we couldn’t be happier with our first home, and could not recommend a Linden Home enough! Sharron (sales lady), Laurie (customer service representative) & Mark (site manager) have been absolutely brilliant. I highly doubt our home buying journey would have been as enjoyable without them!
1/5
TrustpilotWe are mid-way through purchasing a…
We are mid-way through purchasing a home with Lindens.
Hi Bradley, Thank you for taking the time to share your feedback. We appreciate that purchasing your first home is one of the most significant commitments you will make, and it is disappointing to read that aspects of your experience have left you feeling frustrated and unsupported. We understand your concerns relate not only to elements of the purchasing process itself, but also to the way those concerns have been handled and communicated. We recognise how important it is for customers to feel listened to and confident that their queries are being fully considered throughout their homebuying journey. We note that you remain in contact with the regional team regarding the matters you have raised, and we trust this dialogue will provide the appropriate opportunity to continue those discussions and address any outstanding concerns. Whilst we appreciate your wider comments, it is pleasing to see your recognition of Denise and Lesley at Parkgate, and we will ensure your feedback is shared with them. Thank you again for sharing your experience. Feedback of this nature is important as it helps us continually review and improve the service we provide to our customers. Kind Regards, Marcus Linden Homes
5/5
TrustpilotLove our home
We brought a fletcher linden home at falfield grange the site was finished this was the last house pretty much ready to go. Sales team were brilliant always had someone to get in contract with. (Becci was fantastic) We have had a few snags since moving in which is to be expected from a new home. We did have a leak from the hot water tank which we were not impressed with but things happen. The customer service team were brilliant got someone out straight away, Hayley, Shaunagh & April such lovely people friendly on the phone really understand where your coming from, they have made sure someone has booked work in to sort the snags straight away so we can not complain at that. David the site manager who came down from the brockworth site to help sort some snags has been fantastic, always in contact with me checking things have been sorted. We love the small housing estate we live on the views are fantastic. The size of the house we got we paid a very good price for it considering what else is around. The only negative review I would give is the garden not being very level and bumpy, patio slabs very basic only a few put down.
5/5
TrustpilotThe sales team were very helpful and…
The sales team were very helpful and responsive
Hi Pauline, We are so pleased to hear that our sales team provided you with such helpful and responsive service. Your positive feedback is truly appreciated. Kind Regards, Marcus Linden Homes
5/5
TrustpilotCommunication and professionalism was great
Communication was great, my sales consultant was very helpful and very responsive. Being a first time buyer, it wasn’t easy but I was able to get through successfully with the help of the Linden Team. I want to say a big thanks to the team.
Hi Neslah, We're happy to hear that our team provided great communication and support during your first-time buying experience. We appreciate your acknowledgment of the team's dedication to guiding you through each step. Thank you for your positive feedback! Kind Regards, Marcus Linden Homes
1/5
TrustpilotYou will realise snag list is so high once you bought the house and they would not rectify them
I bought a 4bed show home in shinfield Medows in 2018. When I first got the keys , I realised bath shower curtain is missing. They have taken it to fix it to different house. There was a big snag list including tiles not fixed properly, bath, door frames, kitchen cupboards wrongly fit. You wouldn’t believe how bad the house was. I was waiting for so long them to rectify it. Time to time someone come and they would say they have brought the wrong door or it is a too much of big job. They have to come again. Still they have not rectified anything in to 5 years from buying the house. They will only be nice till you buy the house.
5/5
TrustpilotElsie was absolutely amazing
Elsie was absolutely amazing, 10/10.
5/5
TrustpilotRhodri Has been fantastic polite and…
Rhodri Has been fantastic polite and friendly, he’s been really helpfully in answering all our questions we had about the plot and development which has given us the confidence to hopefully move forward with a sale.
5/5
TrustpilotDenise very helpful and knowledgeable…
Denise very helpful and knowledgeable 5stars
Hi Roy, We're so glad to hear that our team member provided such helpful and knowledgeable assistance. We appreciate your kind words! Kind Regards, Marcus Linden Homes
5/5
TrustpilotAshton and Julia have been amazing…
Ashton and Julia have been amazing helping me secure my dream home at Edwalton fields! Very nice and we are grateful for their help so far!
Hi Alexandros, We're happy to hear that you had such a positive experience securing your dream home! We appreciate your kind words and are grateful for your feedback. Kind Regards, Marcus Linden Homes
1/5
TrustpilotBrefunde aware
Be aware. Read small print. My wife and i put a deposit of £99. Down on a house. Thought that was the one for us. But didnt no less then 24hrs,we changed our minds, that was a month ago, just found out, they dont give refunds only on a £1000 a £100 isent much to them with cost of living you would think as a good conpany they would give you your money back. So make sure you dont hand, a deposit over unless you are a 100% sure. Your lose it descusting. These companys take it very qwick thoe. Thanks Lindin Mark Jordan.
5/5
Trustpilotsales enquiry
very helpful sales person, knowledgeable
Hi Mr Cooper, We're so glad to hear our salesperson was helpful and knowledgeable. We appreciate your kind words. Kind Regards, Marcus Linden Homes
5/5
TrustpilotThe way I was served
Hi Johnwealth, We appreciate you taking the time to share your feedback with us. We're glad to hear about your experience. Kind Regards, Marcus Linden Homes
5/5
TrustpilotPleasley view dream home!
Buying our linden home was so peacefully easy! We was showed 2 styles that were exactly what we was looking for.
Hi Katie, We're happy to hear that buying your new home was a peacefully easy experience! It's great to know that you found the perfect style and fell in love with it. We appreciate your kind words about our friendly team and the beautiful finish of your home. We're so glad you enjoyed choosing your kitchen, flooring, and tiles. It's wonderful that the few minor snags were sorted quickly. Thank you for mentioning the team members who helped you along the way; we appreciate your feedback! Kind Regards, Marcus Linden Homes
5/5
TrustpilotThe presentation
The presentation by agent was excellent.
Hi Mr. Narendar Mistry, We're so glad you appreciated our agent's presentation and the property's quality. We understand the location wasn't ideal for your needs. Kind Regards, Marcus Linden Homes
5/5
TrustpilotFabulous experience with Linden Homes!
Fabulous experience with Linden Homes! I bought a flat on their Spinnaker development and right from the start was very impressed. Gareth and the sales team were very efficient and the completion took place exactly on time. The aftercare from the site team, especially Mark the site manager was extremely good and the couple of snags I had were fixed very quickly. The quality of build was also very good. I would defer recommend Linden Homes as a good developer to buy from.
5/5
TrustpilotA wonderful experience with Linden Homes
I have just moved into my new home with Linden Homes at Crowborough in East Sussex. I have a wonderful experience. The Sales office team -Samantha Carey and Sharon Haycock are helpful, knowledgeable and patient.Excellent after sales service, the site manager Rob Cole and his team are very professional, outstanding and friendly. All snags of my new home have been sorted efficiently and promptly.I am extremely delighted. Thank you to all of the Linden team. Eric
5/5
TrustpilotReally pleased we chose Linden Homes !! :-)
Recently Bought the House from Linden Homes ,Brindley Edge Coventry and we were really pleased with the overall process .Both Carole & Leah did everything within their remit to make our home buying and related process so smooth and very really helpful to say the least.They ensured throughout the process that we were being looked after.Even after the Move-in Date the site manager Vez/Denis ensured we did not encounter any major issues and any initial snags post-Move in were rectified in a matter of days .Denis even went out of his way to support with any non-snag issues we raised and was happy to help anytime .Same goes for the workmen around the area who till date offer help /support and ask if we have settling in well which is a really kind and welcoming Gesture.The build quality of the new build is of really good quality going by our experience of being a 2nd time New build owner.The building works on site are still going but the builders make sure the area is kept clean and we are well informed of any upcoming works if it could be disruptive in regards to traffic/noise etc.Overall really happy with Linden homes on the whole and would highly recommend them to anyone for their amazing support/customer services and quality of build.Thanks Guys ! you are doing a brilliant Job :-)Soniya & Vip
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Linden Homes Western's Caldicot office has 697 reviews across 1 platform: 697 on Trustpilot (across the whole business).
Linden Homes Western Caldicot is rated 2.5 out of 5 across all 697 reviews.
Linden Homes Western Caldicot, Seymour Place, Vinegar Hil, Caldicot, NP26 3NL.
