Trusted Agent profile · Calderdale
★★★★★
2,204 reviews across 2 platforms
8 Silver Street, Halifax, HX1 1HS, Calderdale, HX1 1HS
Ryder & Dutton's office in Calderdale, at 8 Silver Street, is rated 4.8 out of 5 across 2,204 reviews on two platforms.
Every review we hold for the Calderdale office, from every platform, shown as written. First names only.
5/5
TrustpilotMatt was very supportive throughout the…
Matt was very supportive throughout the whole process. He was very approachable and always resolved any issues. Thank you for all your help.
Thank-you for your review I'll be sure to let Matt know! 😊 - Team Rawtenstall
5/5
TrustpilotVery Helpful
First time letting a property and everyone was really helpful especially Amanda and Gemma. Quick to reply to any questions and always really polite.
Thanks for your 5 Star review for Amanda & Gemma. Gareth HuntHead Of Lettings
5/5
TrustpilotAmanda was amazing from start to finish…
Amanda was amazing from start to finish thankyou so much for all your help
We're so glad to hear that you had a positive experience. We appreciate your kind words about Amanda and her dedication to providing excellent service.Gareth HuntHead Of Lettings
1/5
TrustpilotDreadful
Dreadful. Advertised a property in December and the sellers didn’t find their onward purchase until September. This has dragged on for far too long. And on the day of completion DIDNT communicate with the sellers to ensure they were out of the property by the time of completion. This meant we could not move into our property until almost 4 hours after completion due to the sellers still moving out. The people in the office seemed to think it was amusing when I continued to call them to find out when we could come and collect the keys to OUR house. DO NOT BUY FROM THIS AGENCY. AWFUL SERVICE TO BUYERS.
I am very sorry to read your review. The delay with your sellers finding a property to purchase, and the delay with you receiving your keys on the day of completion, were both entirely out of our control, but I can completely understand your frustrations.I understand our Branch Manager has been in contact with you to discuss your experience, but if you would like to discuss further please do not hesitate to contact me at jake.rowson@ryderdutton.co.ukKind regards,Jake RowsonSales Director
5/5
TrustpilotRider and Dutton were amazing from the…
Ryder and Dutton were amazing from the start of our journey to the end. Geraldine was really helpful even when there were hoops along the way, she was always reachable to assure us and made us feel hopeful.
5/5
TrustpilotRyder Dutton all staff are amazing and…
Ryder Dutton all staff are amazing and very helpful i would like to Say Thank you for your excellent service 🙏Especially Ammaira Ali she is a great very helpful and polite. Thanks again Ammaira and Jade for your help and great service💜❤️
5/5
TrustpilotCATHRINE SALISBURY heywood branch
CATHRINE SALISBURY heywood branch , cannot praise cathrine enough , wasnt even our estate agent but our venders , still helped us massively with the correct advice , went well above the call of duty , would deffinately reccomend this lady , so proffessional but with a very caring touch, you felt like a person, massive massive thanks cathrine , kind regards , john , liz
Awe thank you both!! Such a lovely review and very unexpected! I'm so glad you have both been happy with my efforts. Will do all I can to get this completed by Friday for you!! Speak again soon! :)
3/5
TrustpilotNot Good
We feel let down by Ryder & Dutton also our solicitor, we.ve had nothing but trouble since we moved in,Boiler hadn't been serviced in years,its an old one so now we have to buy a new one.We did ask for this to be done,trouble with gas meter ,found out it was a card meter,still having trouble with that,they had a debt on it which we found out we was paying it.Electrics not good having trouble with that,so not very happy about the service we have paid for....
Hi Mrs Johnston,I understand the Branch Manager has been in touch with you today to discuss your review. Naturally we are very sorry to hear you have had issues since you purchased your property through us. We can understand how disappointing it must be for you. As we explained today, we were not made aware of any issues with the boiler and meters and had we been aware of any issues we would have informed you. I understand you used a solicitor who was not on our panel. We hope once the issues with the boiler and meters have been rectified you will be very happy in your new home.Kind regards,Jake RowsonSales Director
5/5
TrustpilotThe team were incredibly knowledgeable…
The team were incredibly knowledgeable and made us feel at easy throughout the process. We wouldn't hesitate in recommending Ryder and Dutton to anyone looking to sell their property. Thank you to Alex and his team.
Hi Luke and Helena, thank you so much for your review. Keep me posted with how you are getting along and if you need anything, just let me know! All the best, Alex & the team at Ashton!
5/5
TrustpilotGreat communication
Great communication, and have partners to help in whole way to buy. Amy was fast in responses and help me with everything what don't understand.
Thank you for taking the time to leave us a review! Delighted to hear you were happy with our sales negotiator Amy 😊
5/5
TrustpilotUnwavering fantastic support throughout a difficult house sale
Although our house sale was turbulent, Ryder and Dutton were absolutely amazing and offered a brilliant service throughout. We both sold and purchased a house through Ryder and Dutton and their team worked relentlessly to make things happen for us. James Sibthorp, the agent overseeing our sale, offered excellent advice, kept us up to date with every development and fully supported us with our sale and ongoing purchase. We can’t thank him enough for going above and beyond to help us out. Fiona Joyce, the agent overseeing our purchase property, was incredibly helpful throughout the process and did everything she could to keep the chain intact. Leanne Randall provided great valuation advice and support where needed. I have already recommended Ryder and Dutton to friends, and I won’t hesitate to use them in the future. They are knowledgeable, experienced and overall a lovely team of people.
We got there in the end Rachel! Thanks for the fantastic review and we wish you all the best in your new home
5/5
TrustpilotGabrielle helped me get this property…
Gabrielle helped me get this property ready to let out she's great efficient and helpful thanks Ron
Thanks for your 5 star review of the service that Gabrielle has provided for you and we look forward to working with you.Gareth HuntHead Of Lettings
5/5
TrustpilotThey kept me informed after some delays…
They kept me informed after some delays and were really helpful during a stressful time.
We appreciate you sharing your experience and are glad we could help during that difficult time. Thank you!
5/5
TrustpilotI have recently sold my first home
I have recently sold my first home, and as new to the process Geraldine was very helpful and was proactive I dealing with any questions no matter how small and chased the Solicitors when required and provided good coordination point for the process
5/5
TrustpilotJust completed our purchase and…
Just completed our purchase and Geraldine Marsden was absolutely great and very professional many thanks
5/5
TrustpilotGeraldine was extremely helpful…
Geraldine was extremely helpful throughout. Reassuring in times of stress and gave excellent advice whilst negotiating the trials and tribulations of house selling ! Thanks Geraldine
Hi Claire, thank you for your review. I will make sure your comments are passed to Geraldine, she will be delighted! All the best, Alex & the Ryder & Dutton team.
5/5
TrustpilotGemma Horn and Moira Cording made…
Gemma Horn and Moira Cording made moving a easy and simple process thank you both very much.
Thank you for your 5 star Review Ashley, very much appreciated. I'm glad that we were able to make the process smooth for you. Enjoy your new home.Many ThanksGemma and Moira
5/5
TrustpilotWe sold our house with ryder and…
We sold our house with ryder and dutton, Carmel Eveleigh was out case worker she was amazing, kept us up to date all the way through the process was always there if any issues and fantastic customer service, would highly recommend carmel and her team to friends and family.
5/5
TrustpilotGeraldine Marsden at Ryder & Dutton A+
Geraldine Marsden was a pleasure to deal with. She was very proactive and always kept us informed throughout the entire process. She also delt with all issues in a timely manner.
So happy you took the time to write a review, it really means a lot. Best wishes for the future.
5/5
TrustpilotGeraldine Marsden kept me well informed…
Geraldine Marsden kept me well informed throughout the whole process and always got back to me within minutes of any inquiries I put her way. The sale of my property went smoothly thanks to her efficiency. I will have no hesitation in recommending Ryder and Dutton.
5/5
TrustpilotGreat Service
Jade, Michaela and Oliver were excellent throughout the whole process on both the sale and purchase.
We are thrilled to hear about your positive experience with Jade, Michaela, and Oliver. Their dedication to providing exceptional service is truly appreciated. Thank you for taking the time to share your feedback.
5/5
TrustpilotA really super experience with Ryder &…
A really super experience with Ryder & Dutton. Great from start to finish. Jenny was super!
Thank you so much for your positive review!
5/5
TrustpilotThank you Matt for your help and your…
Thank you Matt for your help and your patience. I would strongly recommend this company.
It's wonderful to know that you received such excellent service! We appreciate you taking the time to share your feedback
5/5
TrustpilotVery happy with the whole process of…
Very happy with the whole process of letting our property through Ryder and Dutton. Leann was informative, helpful and professional during our initial meeting. She explained through the different managing options. She remained contactable throughout. The rest of the team has also dealt with other issues really well so far. Definitely recommend and would happily use their services again.
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