Every review we hold for the Caerphilly office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI can't begin to describe how helpful and patient these guys are when selling the house, it was a complicated one from the start, as it was a joint house through losing my grandparents, and it has taken over 2 years to get all the paperwork in place to actually sell it then, issues with buyer and so forth but Carol and the team, have constantly kept me informed every step of the way and every time I went in to see if anything had progressed they either phoned or emailed people again while i was there, or they informed me that they had done that the day before, but they always polite and no matter how frustrated I was they let me talk. Thankfully we have finally done it, and I can't thank them enough for everything.
Kelly · 11 September 2024
Agent replied · 10 November 2024
Hi Kelly, Thank you very much for your review and kind words. If you need us in future please do not hesitate to contact us. We are more than happy to help!
★★★★★ 5/5
GoogleFirst Class Service
A massive thank you to Carol and her team at Risca Branch, including Nikki who has moved on to pastures new, this is the 3rd property Carol and her team has sold for me in the last couple of years they pull out all the stops and can't do enough for you
I recommend using Sage & Co especially the guys at Risca Branch
Once again many thanks for all your dedicated work and effort
Brian
Brian · 12 August 2024
Agent replied · 10 November 2024
Hi Brian thank you so much for your lovely review. We are glad we could help you again! We will be here should you require our services in the future.
★★★★★ 5/5
GoogleI recently have sold my house through Sage & Co Risca I found Carol and her team to be so very helpful and kept me posted at all times. I would throughly recommend Sage & Co as we know selling and buying is a stressful thing but Carol has made it so much easier and now I am settled in my home I am so glad I moved
Susan Lewis
Susan · 1 December 2024
Agent replied · 8 December 2024
Hi Susan Thank you very much for your review it is much appreciated.
★★★★★ 5/5
GoogleI had a truly outstanding experience with Sage & Co - Risca office. From the very first meeting with Callum House, who was exceptionally kind and helpful, I felt I was in good hands. Sara Drinkwater, who showed me the properties, was also incredibly friendly and approachable, making the whole process smooth and pleasant. Throughout the entire journey, Carol Barton kept me fully informed about every step regarding my offer, which I deeply appreciated. I have never experienced this level of genuine care and attention from any other agency. Everything with them was absolutely positive, I honestly have nothing negative to mention. I’m genuinely happy I chose Sage & Co, and I wholeheartedly recommend them to everyone!
Eva · 23 August 2025
★★★★★ 5/5
GoogleWe are so glad that we chose Sage and co. Risca to sell our property. Carol and all the staff were always available to give advice, and all aspects of the sale were handled quickly and efficiently. We would like to thank you all for your help and support, and would definitely recommend Sage Risca.
Many thanks
Ceri and Nigel.
Ceri · 1 December 2024
Agent replied · 8 December 2024
Hi Ceri, Thank you very much for your review.
★★★★★ 5/5
GoogleI’ve recently gone through Sage and Co Agents to purchase my property. I am very pleased with all the help they provided.
The agents were professional and happy to help whenever we needed it.
All the staff were amazing but we dealt with Carol and Callum when it came to viewing the property. They ensured we knew all details of the property and had given us plenty of time to view without rushing us.
Whenever it comes to selling or buying a property I will 100% use sage and co again and will definitely recommend to my family and friends!
Thank you so much for all your help!
Georgia · 8 April 2025
★★★★★ 5/5
GoogleHighly recommend Sage and Co. They’ve been brilliant throughout my house sale and previous sales and purchases. Carol is a credit to you.
Danielle · 8 October 2025
Agent replied · 22 October 2025
Thank you Danielle for the lovely review!
★★★★★ 5/5
GoogleWe’ve just sold our house using Sage & Co and honestly could not recommend them more. The team at Risca were absolutely amazing. We didn’t have the easiest of sales, but the team did everything they could to ensure it went as smoothly as possible, whilst reassuring me along the way! We are so thankful for all of the hard work they put into selling our house and always keeping us updated. Nothing was ever too much trouble for any of them. We would only ever use them again, and would 100% recommend them to anyone looking for an estate agent! Thank you team!
Ebony · 11 November 2022
Agent replied · 10 November 2024
Hi Ebony, thank you so, so much for your lovely review and such kind words about our Risca team. We are so happy that you can now enjoy your new home, and please do not be a stranger if you are passing our office!
★★★★★ 5/5
GoogleHaving just completed on a combined sale and purchase with Sage & Co I cannot recommend them highly enough. Carol and the team at Risca were simply amazing and were always there to help especially when things got rather stressful. Carol in particular was always willing to go the extra mile to get to the bottom of any issues. A big thank you to all the team.
Janet · 11 November 2023
Agent replied · 10 November 2024
Hi Janet thank you for your review. It has been our pleasure and we wish you all the very best for whatever the future brings you!
★★★★★ 5/5
GoogleSage and Co were fabulous during my sale despite multiple setbacks they went above and beyond to ensure as smooth a sale as possible. The whole team were amazing but an extra special thank you to Carol for her efforts. I personally cannot recommend them high enough.
Chris · 3 November 2024
Agent replied · 8 December 2024
Hi Chris, thanks very much for your review.
★★★★★ 5/5
GoogleIt was a great real pleasure dealing with Carol and her team at Risca Branch. Nothing was any trouble, always contactable and very prompt with any enquiries. Never had to previously instruct an estate agent previously, so glad I chose Sage. Everything went smoothly with our sale, great local company, thank you 😊 …
Niki · 13 July 2024
Agent replied · 10 November 2024
Hi Niki, Thank you for your lovely review!
★★★★★ 5/5
GoogleMy wife and I have just purchased our first home together and what are experience it has been. Carol was truly amazing, always willing to answer all our questions. Communication was second to none, thank you again so much!
Carwyn · 20 December 2024
Agent replied · 10 January 2025
Hi Carwyn, Thank you very much for your review.
★★★★★ 5/5
GoogleAfter having my house on the market with another agent for over a year I changed to Sage and it sold instantly, Carol Barton (Risca Office) goes above and beyond even when it's not her job but solicitors, If the team at Sage could help they did, they were excellent at keeping us informed and always returned calls and emails. I never had to chase.
I had a rough time moving with lock downs and covid but Carol was the most amazing support and got us through.
Excellent service highly recommended 🏠PositiveResponsiveness, Quality, Professionalism, Value
Michelle · 11 November 2021
Agent replied · 10 November 2024
Thank you ever so much for your lovely review Michelle! We hope that you have settled in well into your new home!
Thank you for choosing Sage & Co; we were more than happy to help you sell! All the very best for the future.
★★★★★ 5/5
GoogleI used Sage Risca to sell a property recently. Right from the start Carol and the team were in constant communication and guided me through the process right until the end. Always happy to go through any questions I had and felt in safe hands. It's a shame I couldn't give them a 6 star rating, fantastic team!
James · 9 April 2025
★★★★★ 5/5
GoogleRecently purchased my first house through Sage and Co, very happy with how everything went, being our first house I didn't have a clue what i was doing but Carol was always there if we needed anything and extremely helpful!
Masey · 18 October 2025
★★★★★ 5/5
GoogleSage Risca and Cwmbran offices handled the sales of our old property and the purchase of our new, from September to December 2024. They were excellent and nothing was too much trouble. They liaised with us throughout, ensuring we were kept informed and helping to facilitate the sale and purchase throughout. Carol in particular was great - happy to accompany us on multiple occasions to access our 'new' property (vacant) for various reasons. I would definitely use Sage again and would recommend them to others.
Sarah · 3 January 2025
Agent replied · 10 January 2025
Hi Sarah, Many thanks for the review.
★★★★★ 5/5
GoogleI Cant thank Carol & the team enough. Communication was first class and they went over and above to get the sale over the line. I would highly recommend Sage & Co to anyone looking to put their property on the market :)
Gavin · 13 July 2024
Agent replied · 10 November 2024
Hi Gavin, Thank you for your lovely review!
★★★★★ 5/5
GoogleThe service Sage and Co provided to us was flawless. They were the only voice of reason in an otherwise stressful process. Even though they weren't our direct agents, they went the extra mile to ensure that everything ran smoothly. A special thanks to Carol for all her help and support.
James · 11 November 2023
Agent replied · 10 November 2024
Hi James! Thank you so much for your review! We wish you all the best!
★★★★★ 5/5
GoogleThe sale went smoothly and as we expected. Always kept us in the loop and updated us when they had new information. Nikola was amazing when she showed us around the property.
Jessica · 12 August 2024
Agent replied · 10 November 2024
Hi Jessica, thank you so much for your lovely review!
★★★★★ 5/5
GoogleGreat service. We contacted a few agents in the Newport, Bassaleg, Risca areas to try and arrange viewings but found it difficult as they 'only have a small number of viewings on the weekend' or 'don't do viewings after 5pm on a weekday', etc. Arranging a viewing with Sage was polite, friendly and easy to do around our schedules.
The sale took it's time due to delays (on our behalf) but each contact with them was always understanding and professional.
Would we recommend them? Yes, to both buying and selling
Nick · 12 August 2024
Agent replied · 10 November 2024
Hi Nick, thank you for your review please do not hesitate to contact us in future!
★★★★★ 5/5
GoogleThe team at Sage & Co Risca were a pleasure to deal with, both on the phone and in person. In my opinion the most important point when buying or selling a property is being kept updated on progress. I was kept informed throughout the sale process which ensured I knew what was happening. Thanks to all.PositiveResponsiveness, Professionalism
Dean · 11 November 2022
Agent replied · 10 November 2024
Thank you so much Dean for your review, such kinds words! We wish you all the very best and it has been a pleasure working with you!
★★★★★ 5/5
GoogleThe staff at the Risca office were all supportive in the selling of our bungalow.
Great communication from Carol, Callum and the other staff.
Would certainly recommend using this estate agents for both selling and buying of properties in the future.
10 out of 10
Barrie · 8 October 2025
Agent replied · 10 November 2024
Thank you ever so much Barrie for your lovely review! It has been a journey but we got there in the end; we wish you all the very best in your new property and please feel free to pop into our office at any time if you are passing!
★★★★★ 4/5
GoogleSage and Co were the best estate agents during the process of us looking to buy our first home, they weren’t pushy and helped us to find the right home not to just make a sale. Julie in particular at Sage and Co showed us to all the properties we viewed and just what a lovely experience we had with her. Would recommended looking for houses with sage and co as everyone in the office are also so helpful and welcoming. The only slight mark down is the sold sign is still on the house 3 weeks since we moved in.
Eleanor · 13 July 2024
Agent replied · 10 November 2024
Hi Eleanor thank you very much for your review. We will chase the board company.
★★★★★ 5/5
GoogleFantastic service from start to finish!! There was more than a few bumps in the road but Carol and the team were on hand to help every step of the way. Would highly recommend to anyone buying or selling! Thanks again 🙂 …
Jodie · 11 November 2023
Agent replied · 10 November 2024
Hi Jodie thank you so much for your review and kind words!
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