Aktons reviews

★★★★★ 5/5

Google

It was an absolute pleasure to work with Yasmin and Aqual at Atkons. From the first phone call to enquire about their services right through to completion they were professional, prompt and very approachable. They're communication was …

Catherine · 22 April 2020

★★★★★ 5/5

Google

Superb service from start to finish! The staff are fantastic and will help you in every way possible. If you want a estate agent with a personal touch these are the guys for you. Thank you Aqual, Yasmine and Jo.

Paul · 18 December 2018

★★★★★ 5/5

Facebook

If anyone is looking for an estate agents then I highly recommend Aktons Estate agents in Caerphilly. The whole team are professional, reliable, friendly and go the extra mile to help you. Our letting agent Jo was extremely helpful in guiding and showing us how to let out our property even helping with the landlord registration application. Even now if I have any queries Jo is always happy to help and guide us in the right direction. A first rate service all round.

Deborah · 27 May 2021

★★★★★ 5/5

Facebook

Superb service from start to finish! The staff are fantastic and will help you in every way possible. If you want a estate agent with a personal touch these are the guys for you. Thank you Aqual, Yasmine and Jo.

Paul · 28 December 2017

★★★★★ 5/5

Facebook

Throughout a long and difficult process Akton were supportive, listening and professional in their dealings. They were also a likeable team who i would heartily recommend.

Paul · 23 February 2022

★★★★★ 5/5

Facebook

Aqual is an absolute pleasure to deal with. Aktons provide an unbeatable service - I have both bought and sold via Aktons and the customer service has been 5* quality every time. I highly recommend them!

Larissa · 6 December 2018

★★★★★ 5/5

Google

A Fab and friendly estate agents who could never do enough to help. Aqual & the rest of the team were always extremely efficient & professional . I would highly recommend them.

Tina · 25 June 2018

★★★★★ 5/5

Google

I have been a landlord in the Caerphilly area since 1999. I have just started using Aktons and have been amazed by the positivity and energy from the whole AKTONS team. They have been courteous, helpful and professional at every juncture. I have received sound honest advice in the best way to market my property and feel confident that they will select a suitable tenant for my property rather than just slinging anyone in. So far, so good. Thoroughly recommend. A pleasure to speak to each and every member of the team. EXCELLENT customer service.

Beverley · 18 December 2017

★★★★★ 5/5

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COURTEOUS AND PROFESSIONAL

I have been renting properties out in the Caerphilly area since 1999. I arranged a meeting with Jo, the rentals agent then I had to change the date as my previous rental agency had made an error with the vacation date. Jo was away on holiday the following week but kindly arranged for Mr Khan, the owner, to meet with me. He took on my property and give me excellent advice on the best way to market it. As I live out of the area, I have had to rely heavily on the Aktons team arranging keys etc for contractors doing work on the property. They have been brilliant in assisting me in coordinating this in order to get my property marketable as soon as possible. So far I am very impressed with the service - and the personal touch! So refreshing to be helped rather than hindered!! Lol. Thoroughly recommend. I will post more comments as the rental procedure progresses...............watch this space

Beverley · 31 August 2017

★★★★★ 5/5

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Excellent letting and sales agent

We used Aktons to manage a rental property (sourcing tenants and managing the let) and later to sell the same property. Aktons were extremely professional, honest and courteous throughout our exchange with them. They managed the property in a very proactive way and we felt that the monthly management fee was well worth the money. When we came to sell the property, Aktons' excellent marketing secured us 4 offers within 1 week and we completed on the property within 8 weeks. I would highly recommend Aktons for both property management and property sales.

Carol · 11 April 2017

★★★★★ 5/5

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Excellent, professional and great advice from real people

I interviewed several well established local estate agents before settling on Aktons and it was a great decision. I'm a former procurement professional and Aktons was the only estate agent who offered friendly and honest advice in a calm non sales atmosphere. The agent we met was Jo who spend so much time finding out about my mum's circumstances and dealt with her with respect and dignity. When your selling a much loved home this approach stood out. She was also exceptional with marketing and sales advice. Following Jo's advice we agreed her plan and the house was sold within a week of marketing.. Jo kept us inform throughout the quick sales process which completed without a hitch. If y1ou want personal focused service I would thoroughly recommend this excellent estate agency.

Jon · 8 March 2017

★★★★★ 5/5

Google

Very professional outfit. The agents are extremely proficient in their job. They did a fantastic job from start to finish with the sale of our property at a very stressful time in our lives. Always answered our calls which is quite rare in this day and age. Most importantly they achieved the asking price which was more than the other agents valuation. If you want to sell your property then these are the guys you need to use!!

P · 18 December 2018

★★★★★ 5/5

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First class, friendly, but professional service.

Initially, we put our house on the market with another Caerphilly estate agent but we had few viewings and even less feedback - they just didn't really take an interest. We decided to try Aktons and were so glad we did. No fancy talk or promises; they gave us a realistic valuation and went about providing a lovely description of our house which did the job of spiking the interest of prospectic buyers. Everyone at Aktons is friendly, down-to-earth, and care about their clients. We would recommend anyone who is about to put their property up for sale to trust Aktons with the sale. We had never met any of the staff beforehand but now they feel like friends.

Linda · 11 June 2016

★★★★★ 5/5

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Professional, 'Ethical ' Estate Agents

We've used Aktons for a few years now, and there are good reasons why. Fed up of the sharp suited and booted young men and women who know ( and care less ) about the particular locale, property particulars etc. we thought we'd give the new kid on the block a try, we've never had reason to be sorry we did. There knowledge, expertise, and straight forward business dealings make me feel my business is in safe hands. Not only safe, but ethical and trustworthy ; I'm aware that you make think calling an estate agents ethical and trustworthy is a misnomer, I would have before we began dealings with Aktons too ! Bottom line is this, they are very very good at what they do and you won't get shafted......... The added bonus of no sharp suited, sunglasses wearing, Audi driving kids just has to to make them the only agents I would recommend. I have not been paid for this rating, nor am I related to any of Aktons staff. I welcome contact to verify this is a bona fide rating from a happy client of Aktons.

Bernadette · 27 May 2016

★★★★★ 1/5

Google

Background info I am a teacher with a young daughter 6yra old, rented a property from these for 4 years. When moved out I hired a cleaner for 3 days to clean the whole property, had the house painted, and all carpets cleaned. Very …

*Daisiy · 18 December 2017

★★★★★ 5/5

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Aktons is a dream Estate Agent

I have bought and sold houses through Aktons and they have also managed my lettings portfolio for a number of years. I can honestly say that they are the ultimate professionals and they always go the extra mile. They are great with communication whether it be over the phone or over email and I genuinely don't have a bad word to say about them. I would and do recommend them to all of my friends and colleagues

Neil · 5 January 2017

★★★★★ 5/5

Google

As a landlord so pleased with the service over 7yrs. Very communicative and friendly service. Thankyou to Aqual and the team

S · 22 April 2020

★★★★★ 1/5

Google

Poor quality service and professionalism not from aktons as a whole but from the specific employer jo, who on numerous occasions has been rude and condescending to both me and my partner, if you do ever have to deal with aktons avoid that woman at all costs, shes the kind of person who gives estate agents there terrible stereotypes.

Jack · 20 March 2022

★★★★★ 5/5

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Very professional

We used Aktons to sell our property in 2014, having had a couple of other agents out for valuations we were impressed with their professionalism and decided to have them sell our house. We were so happy with the service provided that we asked them to rent our property in Cardiff which they have done for 2 years, keep up the good work guys.

Anonymous · 6 April 2016

★★★★★ 5/5

Facebook

Have used Aktons a few times now and can't recommend them enough, they go above and beyond to give you the best service possible wouldn't go anywhere else x

Lisa · 7 March 2018

★★★★★ 1/5

Google

Probably ok if you are a landlord paying them but if you are a tenant I would look elsewhere

Vicky · 30 May 2024

★★★★★ 1/5

Facebook

My sister has just had a terrible experience with an advisor "Joe". Awful phone manner, he was extremely rude when trying to get some information on some rentable properties. unhelpful and unprofessional! just what you need when you're homeless with 4 children and just trying to get a roof over your head!

Nia · 20 February 2021

★★★★★ 5/5

Google

Cannot praise and recommend aktons highly enough. Ive have bought rented and sold through this estate agent and the service i had was nothing short of fantastic. Very personal friendly staff who are always on hand whenever to answer any questions or advise you whenever you request. Thankyou for all you have done for me.

Lewis · 18 December 2019

★★★★★ 1/5

Google

Have tried for 2 weeks to contact to arrange a valuation and house viewing. House i liked now sold amazingly!! I do wonder how they sell anything with not even acknowledgement of emails or phone calls ive even tried messaging on facebook

Anne · 20 March 2022