Trusted Agent profile Β· Bury, Lancashire

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Your Move Bury reviews

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

656 reviews across 1 platform

18-20 The Rock, Bury, Lancashire, BL9 0NT

Part of Your Move & Reeds Rains National Home Move, see every office.

Your Move's office in Bury, Lancashire, at 18-20 The Rock, is rated 4.6 out of 5 across 656 reviews on 1 platform, including 656 Google reviews rated 4.6.

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4.6 / 5

656

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bury office, from every platform, shown as written. First names only.

1/5

Google

Michael Chapman during our tenancy lied, changed details and made the whole experience terrible. After moving out he swindled out of the deposit as much as he could, claiming maintenance is my responsibility to pay for. To be rid of him accepted the charges as I could no longer deal with the lies and strongarm tactics he used

Bob Β· 27 May 2023

Agent replied Β· 27 May 2026

This is a blatant lie and the property was left in a disgusting state and the costs where claimed on behalf of the landlord. We are very happy to post pictures on here as to how you left the property and the work that needed to be done to put it right.

5/5

Google

Will provided a 5🌟 service from start to finish, he made the sale of our house easy and stress free. Professional and knowledgeable, and he kept us informed throughout, nothing was too much trouble! Top class service, highly recommend. …

Vikky Β· 27 June 2024

Agent replied Β· 27 June 2026

Thank you from all the team for your 5 star review Vikky, it's been our pleasure assisting you. We wish you all the best in the future.

5/5

Google

Excellent letting service from the whole team at Farnham Common

Mark Β· 17 May 2026

5/5

Google

Just wanted to say a special thank you to John and Lucy. Lucy was great at helping us book the appointments and we honestly couldn't have asked John to be any more helpful through the whole process. Thank you πŸ‘ …

Sarah Β· 8 May 2023

5/5

Google

Very friendly and helpful, especially Becky.I would highly recommend.

David Β· 8 May 2023

Agent replied

Thank you for taking the time to feedback to us, your comments mean a lot to the whole team. πŸ™ …

5/5

Google

Attended an event for IWD. The vibes was great and the atmosphere was really good

Maryam Β· 28 March 2026

5/5

Google

Debbie shown us round a property and she was great she answered all my questions and allowed us to have plenty of time walking around the property double checking things. As a business they have been so efficient and have amazing communication. Definitely recommend using Oulsnam estate agents

Dayna Β· 15 May 2025

5/5

Google

Ismay was very helpful in our viewing and moving in process - most importantly a quick communicator!

Lottie Β· 2 July 2022

Agent replied Β· 2 July 2026

Dear Lottie, thank you for your kind words. It was a pleasure to help you and we hope you are enjoying your new home. Best wishes from Ismay and all the Poundbury team

5/5

Google

Many thanks to Rebecca assistant manager and Jonathan who did our valuation. They were very friendly and professional.

Kate Β· 11 May 2022

Agent replied

Thanks for feeding back, we are on hand to help you when ever you decide to sell.

5/5

Google

Excellent support throughout the journey of moving into a new home.

Dr Β· 4 July 2025

Agent replied Β· 4 July 2026

I'm so glad to hear that you had a positive experience with our support during your move into your new home! If you have any other questions or need assistance in the future, please don't hesitate to reach out.

2/5

Google

Contacted twice asking for valuation, never received a call back.

Mike Β· 11 July 2025

Agent replied Β· 11 July 2026

Dear Mike, we are very sorry to receive this feedback. We have carried out a thorough internal review of our call logs, but have been unable to locate any calls from you. We can only apologise for any inconvenience which may have been caused.

5/5

Google

Excellent service stuck with a tricky chain all the help you gave was much appreciated

Allen Β· 14 May 2025

Agent replied Β· 14 May 2026

Dear Allen, Thank you for the excellent review - and your patience! We got there in the end. We wish you all the best in your new home. Kind regards, Martin

5/5

Google

Tom and the team have always provided expert advice and top service every time I've used them to let my property out

Mike Β· 4 June 2024

5/5

Google

Great service. Couldn’t have wished for a better experience.

Alex Β· 14 July 2025

Agent replied Β· 14 July 2026

Dear Alex, Thank you for your review and kind words; it's greatly appreciated. Very best wishes, Adam

5/5

Google

Brought a house via them, they were professional and made the process so smooth.

Hasan Β· 15 May 2025

Agent replied Β· 15 May 2026

Thank you for taking the time to leave us a 5 star review.

5/5

Google

From valuation to completion, first class service every step of the way. Highly recommended.

Matthew Β· 15 May 2025

Agent replied Β· 15 May 2026

Thank you for your kind words. We're so pleased to hear you had a first-class experience from start to finish, and really appreciate the recommendation!.

5/5

Google

Lucy was incredibly responsive to my move. Her move made me a happy landlord, she's incredible.

Joshua Β· 11 May 2022

Agent replied

Thank you for taking the time to feedback Josh. Its been a pleasure working with you for the last few weeks and look forward to helping with the next one!

5/5

Google

Excellent, courteous and knowledgable team, from viewings to purchase.

Helena Β· 2 July 2025

Agent replied Β· 2 July 2026

Dear Helena, Thank you for your recent review. We hope you and your family have many happy times in your new home. Best wishes from the Poundbury team.

1/5

Google

I gave notice on my flat 4 weeks ago, and despite 2 phone calls and 2 emails, I’ve still had no acknowledgment. I was reassured during the second phone call that it would be sorted, but still nothing.

Michelle Β· 8 May 2024

Agent replied Β· 24 June 2023

Hi Michelle, we don't seem to have you as a landlord at Your Move Bury. Please could you give me a call at the Bury branch on 0161 763 5066 and I can look into it for you. Kind regards Rebecca.

5/5

Google

The service received from valuation stage through to completion of sale was excellent. All the staff were always available to help, they supported with viewings and kept me fully updated throughout the whole process. Selling can be stressful, but Your Move, especially Becky, made it much easier.

Wendy Β· 11 May 2022

5/5

Google

Fantastic, very helpful and knowledgeable. Great team, well done πŸ‘ …

Dude Β· 4 June 2025

Agent replied Β· 4 June 2026

Thank you so much for your great feedback! We’re delighted to hear that you found our Llangefni team both helpful and knowledgeable. It’s always our goal to provide the best possible service across Anglesey, and your kind words are very much appreciated.

5/5

Google

Becky and Olivia have been absolutely fantastic so friendly and helpful with everything. Thank you so much ladies for making the whole experience so easy. I would definitely recommend Your Move Bury. Jude & Rob

Judith Β· 30 August 2025

5/5

Google

We felt quite comfortable with buying a Bungalow in the Lowestoft area and can compare easily with other Estate Agents. We were Involved with 3 altogether and we found that Fine and Country the best.

Martyn Β· 22 June 2024

Agent replied Β· 22 June 2026

Thank you for your lovely review Martyn, it was a pleasure working with you and we were so pleased to secure the bungalow you fell in love with. We wish you both many years of happiness in your new home from Fine & Country Beccles Team.

5/5

Google

Met with Jen who was throughly professional, down to earth and realistic about the local market. Her advice made absolute sense, and I’m certain Jen can help guide us through the purchase of a great house!

Tmikerust Β· 4 June 2024

Agent replied Β· 4 June 2026

Thank you for your thoughtful feedback. We’re so pleased to hear that Jen at our Llangefni office was able to provide you with professional, down-to-earth advice and clear insight into the local Anglesey property market. It’s great to know her guidance has given you confidence as you move forward with your purchase, and we wish you every success in finding the perfect home.

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