Trusted Agent profile · Bury
★★★★★
134 reviews across 1 platform
121 Whalley Road, Ramsbottom, BL0 0DG, Bury, BL0 0DG
Lifestyle Sales & Lettings's office in Bury, at 121 Whalley Road, is rated 4.3 out of 5 across 134 reviews on 1 platform, including 134 Google reviews rated 4.3.
Every review we hold for the Bury office, from every platform, shown as written. First names only.
5/5
GoogleBrilliant experience from the start over 10 years ago when I started renting to the present when with all their help I completed the house sale Everyone I spoke to was helpful and professional with Niall being a absolute star and kept me up to date with all communications
5/5
GoogleFound a new home through Lifestyle Sales and Lettings! A trustworthy agency. All the members of staff are professional, efficient and friendly. Special thanks to Henry for his caring and patient attitude. Highly recommend!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleBig thanks to Henry going above and beyond for me, great responsive service
5/5
GoogleBig thanks to Henry going above and beyond for me, great responsive service
5/5
GoogleI've been working with Lifestyle Sales and Lettings Ltd for almost two years and highly recommend them. Niall and Jacob, are particularly responsive, reliable, and proactive, making property management effortless.
5/5
GoogleLifestyle sales and lettings have been my first port of call for advertising my rental properties for at least 10 years. The company's flexible approach to meeting customer need has been welcomed by me, and I wouldn't use any other estate agent for finding a new tenant. During these times, the professional advice and expertise has been welcomed and always helpful. Response times to queries are excellent, and value for money is superb. I cannot recommend Lifestyle Sales and Lettings enough, and would like to take this opportunity to thank the team for all their support over the last 10 years, as I look forward to receiving the consistent standard of customer service for many years to comePositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI am the landlord of the Waterside offices in the Gatehouse, Summerseat. Due to the ongoing work rebuilding the bridge after the flood 5 years ago we were struggling to get new tenants. Lifestyle Sales and Lettings were recommended to us by a trusted colleague. From the get go Melanie worked tirelessly to promote our offerings, her enthusiasm was rewarded in record time and we secured a fabulous long term tenant, particularly considering that so many vacant offices have come onto the market due to Corona Virus situation. I was most impressed at the professionalism of her whole team. I cannot recommend their services highly enough.PositiveProfessionalism
1/5
GoogleRang a few weeks ago, nobody returned my call about a rental property. Rang again today and was told both properties had gone, although 1 still showing on 'Rightmove'. When I said about ringing 3 weeks ago and was disappointed no-one had returned my call, the person I spoke to gave an insincere apology. Find this very unprofessional and certainly lacking customer service skills. Didn't even ask for details incase anything else came on to their books. Will be avoiding this company in the future.NegativeResponsiveness
1/5
GoogleVery Rude Staff. As a tenant calling to notify the landlord of a structural issue with the roof of property, I was surprised at the mocking and condescending attitude of Henry Thomas, who was particularly unhelpful, obstructive and needlessly rude. During two separate attempts to report the issue, this individual point blank refused to log the issue and pass the information on to the landlord unless photographs of the roof could be provided, which I explained could not. Obviously such an issue will only worsen through the winter and ultimately cost the landlord a lot more £££ to fix! All in all, this company failed in their duty of care to both tenant and landlord. Not good for a lettings specialist...
5/5
GoogleLeah beaty was very helpful throughout the lettings experience and kept us updated promptly. Made the whole experience a lot more enjoyable.
1/5
GoogleExceptionally rude staff, exceptionally unprofessional, don't resolve problems, don't respond to messages and literally do not care. If you are a tenant then I would seriously consider looking elsewhere for a property through another agent. The only time I have every had any efficiency from this company is on the day my rent was due-the direct debit payment had left my bank account as always, but due to an error with their own bank account they didn't receive it. On the day of rent being due, by 3 o'clock I had received 2 nasty messages, one voicemail and one email saying I was now in 'rent arrears'. I was treated like a common criminal, despite me never ever missing a rent payment or paying a second late. When I rang them there was never any apology or acceptance that it was a fault on their side, just treated me like I was dirt on their shoe.
5/5
GoogleI would highly recommend going to Lifestyle sales and lettings. I rented a property with them and they were very professional with there job and made sure everything was done the right way and very helpfull, they were also very friendly and always made sure to guide you through the process of renting. And I just want to say a massive thankyou for everything they have helped me achieve.PositiveQuality, Professionalism, Value
5/5
GoogleWe have been carrying out work for Lifestyle Lettings for almost 12 months now. As a company we pride ourselves on providing a timely and efficient plumbing and heating service to both private individuals and tenants. It is therefore important to us that we work with companies that have the same aims and work ethic as us. We find the staff at Lifestyle Lettings both professional and friendly. They send jobs through to us using their system and we then take over and use our systems for contacting tenants and booking our engineers in for repairs. We find the team communicate quickly with us on job go ahead and turnaround. In a fast paced and often stressful industry we find it's important that our customers are working on the same wavelength as us and that is certainly what we have found with the team at Lifestyle. Would highly recommend them to any future landlords and tenants.
5/5
GoogleNiall was really helpful throughout the process of purchasing my first home. Would recommend
1/5
GoogleAVOID AT ALL COSTS!!!! Giving one star would prefer to give minus, staff are very rude and ignorant. Unwilling to help and wont repair problems on the property eg. central heating and hot water in middle of winter took 3 to 4 weeks to repair the boiler and still wasn't fully working due to pressure loss. Complaints about grass being long when was cut 2 days beforehand. Wont receive bond on leaving the property due to pathetic standards of furniture marks on 12 year old carpets and flooring. Also let themselves into the property and then deny that the have stepped foot inside even when tenants are in. I repeat AVOID AT ALL COSTS as you wont get your money back and be waiting months sometimes years for repairs!!
1/5
GoogleRubbish from start to finish. Most unprofessional estate agency around. Melanie couldn’t organise a day session in a brewery. Also very rude to my pregnant fiancé, all she wanted was a view of Tesco from her apparent. Very disappoint.
1/5
GoogleWish I could give no stars! Very rude and argumentative on a Facebook post. Clearly had a glass or two of wine and turned into a keyboard warrior. Shocked at the level of unprofessionalism shown. Stay well clear!
1/5
GoogleAvoid at all cost get pressure every day of these and they keep your holding fee some people struggle on paper work these just want your hard earned money
5/5
GoogleLifestyle have been very good at dealing with any issues and are quick to answer any phone calls. A few weeks after moving in there were issues with the hot water and a new boiler was needed. The team dealt with this quick and had plumbers out within a day. Henry in particular has been very helpful.PositiveResponsiveness, Professionalism
3/5
GoogleFood was ok, as was service. Sadly room was chilly and very little atmosphere.
5/5
GoogleLifestyle have been professional and helpful at every stage of our contact with them. In times when companies have been tempted to sacrifice service, using a variety of excuses connected with "these troubled times", Lifestyle have been responsive, offered good value and looked after us extremely well. Strongly recommended.PositiveProfessionalism
5/5
GoogleIts always been a great pleasure to work with the team at Lifestyle Lettings, over the many years we've been carrying out energy assessments for them. Nothing is ever too much trouble, always happy to help with any queries we may have! Highly recommended! Thank you. Howarth EPCs
5/5
GoogleHenry and Niall have both been amazing at helping me find the perfect property. By streamlining the process and taking away any stress when signing for a new home. You can definitely rely on them to help you find the perfect property given any budget. Thank you so much for your hard work and help!
5/5
GoogleDefinitely the best agency I have rented from. Not like some other big agencies names, they care about you and not only the money you are paying. If there is some repairs that needs to be done they will apromt make sure its sorted. The staff are very friendly and helpful.PositiveResponsiveness, Quality, Professionalism, Value
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Lifestyle Sales & Lettings's Bury office has 134 reviews across 1 platform: 134 on Google.
Lifestyle Sales & Lettings Bury is rated 4.3 out of 5 across all 134 reviews, and 4.3 out of 5 on Google from 134 reviews.
Lifestyle Sales & Lettings Bury, 121 Whalley Road, Ramsbottom, BL0 0DG, Bury, BL0 0DG.
