Kristian Allan Bury reviews

Thank you for the 5 Star Review, Dean! Warm Regards, Sophie

Good afternoon, I would be grateful if you could elaborate on why you feel the level of service you received from us is under our usual 5 star standard. If we can investigate where we have underperformed, we can take steps to make improvements but as we don’t know your name, we are unable to trace you on our system. I would appreciate you getting in touch as are unable to look into this fully without your further comments. Please feel free to call me directly on 01204 328777 or you can email me kristian@kristianallan.co.uk to allow me to understand your low rating better. Every member of my team works extremely hard and unwarranted negative reviews have an impact on them personally. If, however a genuine mistake has been made, and I can help to show them where improvements can be made with particular examples, that would be beneficial to us. Thank you in advance for your cooperation and I look forward to hearing from you, Kristian

Hi Deborah & Antonio, I am glad that we were able to help you through the process of selling your property. Best of luck in your new home and we hope to assist you again in the future. Warmest regards, Kristian

Thanks for the 5 star review Ross - I appreciate you taking the time out to acknowledge the high level of service you received. Warmest regards, Kristian

Thanks for the 5 star review Steve - I appreciate you taking the time out to acknowledge the high level of service you received. Warmest regards, Kristian

Thanks for the 5 star review Tracey - I really appreciate it! Warmest regards, Kristian

Hi Linda, I would be grateful if you could provide me with some information about your experience with us. I have searched our system and unfortunately cannot find a record for you. If we have failed to provide the high level of customer service that we usually do I would like to know so that we can make changes to improve if needed. Your assistance would be appreciated and I would like to apologise in person if warranted. If you would prefer to speak with us please feel free to ring the office on 01204 328777 and ask for Kristian or Lisa. Kind Regards, Lisa