Every review we hold for the Bury office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had a really good experience with Entwistle Green in Bury from the start.
I left a voice message and got a callback shortly after. Martin was great on the initial call, friendly and helpful.
Harrison handled the viewing and everything after and was brilliant. The viewing was nice and relaxed, no pressure at all, and he kept me updated the whole way through. The process was smooth, well organised, and quicker than expected.
Good communication throughout and everything felt easy and stress-free.
I would definitely recommend 👍
Fawnette · 19 March 2026
Agent replied · 16 April 2026
"Thank you for your fantastic review! We strive to provide top-notch customer service and we're glad to hear that Martin and Harrison made your experience smooth and stress-free. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI’m still at the viewing stage, but Harrison has been really easy to deal with so far. He’s friendly, quick to respond, and has made everything feel pretty straightforward.
He’s been helpful with arranging viewings and answering any questions without making things feel rushed or pressured, which I’ve appreciated.
All good so far 👍
Usman · 9 April 2026
Agent replied · 16 April 2026
Thank you for sharing your positive experience with Harrison! We strive to provide excellent customer service and make the viewing process as easy and stress-free as possible. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI Contacted entwistle Green regarding rental propertys in bury, Martin was great and over the phone handpicked a few properties that were suitable straight away. I was offered a viewing the next day where I met up with Harrison at the property. Very knowledgeable and professional at showing me around and helping with applications.
Jonathan · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for your positive review! We are thrilled to hear that our team, specifically Martin and Harrison, were able to assist you in finding the perfect rental property. We pride ourselves on providing excellent service and are … More
★★★★★ 5/5
GoogleI'm currently seeking a new move. Harrison has been professional, friendly, and thoughtful. Most of all I value his patience as it is a big decision to downsize and he is being understanding and kind. Harrison is unlike other agents I've come across over the years and for that I am truly grateful.
Mobeena · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for your kind words! I'm thrilled to hear that you've had a positive experience working with Harrison. Our team takes great pride in providing professional, friendly, and thoughtful service to all of our clients. We … More
★★★★★ 5/5
GoogleI’m very pleased with the services of Entwistle Green! During the viewing of a property for rent, Harrison was very friendly and spoke clearly about the information regarding the property.
The entire process from the viewing to the final agreement was swift and smooth!
Arianna · 26 March 2026
Agent replied · 16 April 2026
Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with us and that Harrison provided excellent service. We strive to make the renting process as smooth and efficient as possible. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleHarrison was VERY informative, polite, knowledgable and hospitable. I couldn’t be happier for the service he provided I was running quite late for the appointment and he happily waited, this was greatly appreciated by myself. Thank you Again Haarison.
Ataka · 11 April 2026
Agent replied · 16 April 2026
Thank you so much for your kind words, we are thrilled to hear that Harrison provided excellent service and went above and beyond for you! Our team takes great pride in being knowledgeable, polite, and hospitable for our customers. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleFantastic Service from Start to Finish
We had the pleasure of working with Julie throughout our property purchase, and she was absolutely brilliant. Despite issues higher up the chain that were beyond anyone’s control, Julie worked tirelessly to hold the sale together. She kept us updated as much as possible and reassured us every step of the way. What an asset to the business!
Towards the end, we also dealt with Grace, who was equally patient, professional, and went above and beyond to assist us, just like Julie.
A big thank you to everyone involved at Entwistle Green for their hard work and dedication., Mark
Mark · 13 December 2024
Agent replied · 12 January 2025
Hello Mark, thank you so much for your wonderful 5* review! We're thrilled to hear about your positive experience with Julie and Grace, and we're proud to have them as part of our team. Your kind words mean a lot to us. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleI can't express enough how grateful I am for the excellent service provided by Entwistle Green Sales and Letting Agents in Bury. From start to finish, everything was handled with such professionalism and efficiency. Sydney and Martin were both incredibly helpful, making the entire process seamless.
They guided me through each step, from the checks to moving in, and managed to get everything sorted and moved to the apartment under two weeks! Their dedication and attention to truly made a difference, and I felt supported every step of the way.
Thank you, Entwistle Green team, for making this such a smooth and positive experience!
Sintia · 20 November 2024
Agent replied · 11 December 2024
Thank you so much for your stunning 5* review Sintia! We're thrilled to hear that Sydney and Martin provided such excellent service and made your move seamless and efficient. Your kind words mean a lot to us. Best regards, Lucy, Customer Relations Team.
★★★★★ 5/5
GoogleI recently worked with [Estate Agent’s Name] to rent a property, and I couldn’t be happier with the experience. From start to finish, they were professional, friendly, and incredibly efficient. They took the time to understand exactly what I was looking for and made the whole process stress-free. Communication was clear and timely, and they were always available to answer my questions, no matter how small. I especially appreciated their transparency and honesty throughout, which made me feel confident in my decision. I highly recommend [Estate Agent’s Name] to anyone looking for a smooth and positive rental experience!
A big shout out to Sydney and Martin especially thankyou again
Amir
Aadil · 25 October 2024
Agent replied · 8 November 2024
Hi Aadil,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Sydney and Martin provided you with such a positive and seamless rental experience. Your kind words mean a lot to us.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleExcellent Estate Agency, would highly recommend. Sydney was very professional and answered all our questions and went further to make enquires on our behalf when she didn't have the answers to hand.
Unlike our previous experience of the renting market, neither Sydney or Martin made us feel rushed or as though we where lucky to be in a position to rent or as though it was a take it or leave it situation.
Everyone we have worked with have been lovely, laid back and knowledgeable and kept us updated along the whole process.
I would highly recommend them and both myself and my partner are very happy with our property and our experience with Entwistle Green Bury.
Matthew · 25 October 2024
Agent replied · 8 November 2024
Hello Matthew,
Thank you so much for your glowing 5* review! We're thrilled to hear that Sydney and Martin provided such a professional and supportive experience. We're delighted that you and your partner are happy with your property and your experience with Entwistle Green Bury.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleFrom the initial property viewing through to completing the paperwork and finally collecting the keys, Harrison supported me every step of the way. If he couldn’t reach me by phone, he always followed up with an email, ensuring nothing was missed. Whenever I found any of the paperwork challenging, he took the time to guide me through it clearly and patiently.
No request was ever too much trouble, and he was consistently professional, approachable, and a pleasure to deal with. He explained every stage of the process in a way that was easy to understand, which really helped put my mind at ease, especially after a difficult experience with a previous agency.
Thank you for all your help :)
Keighley · 26 March 2026
Agent replied · 16 April 2026
Thank you so much for your kind words! We are thrilled to hear about your positive experience with our agent, Harrison. We strive to provide top-notch service and support to all of our clients, and we are happy to have made your home buying process a smooth and stress-free one. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI have recently used the entwistle green Bury branch.
Julie was fantastic and very helpful.
She kept me up to date throughout the whole process from viewings to completion.
She took the stress out of everything and made me feel comfortable with picking up the phone or emailing.
I didn’t have a good experience with the sellers estate agents, so I definitely made the right choice with entwistle green.
Thank you !!
Cath · 11 November 2024
Agent replied · 11 December 2024
Thank you for leaving us your superb 5* review Cath. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recently had the pleasure of working with Entwistle Green Lettings, and I couldn't be happier with the service I received. From start to finish, the experience was seamless, efficient, and highly professional.
First and foremost, the team at Entwistle Green Lettings is incredibly responsive. From the moment I made my initial inquiry, they were quick to answer my questions and provide all the necessary information. This level of communication continued throughout the entire process, which made me feel valued and well-informed every step of the way.
What truly sets Entwistle Green Lettings apart is their speed and efficiency. They understood my urgency and worked diligently to meet my needs in record time. Within just a few days, they had arranged viewings, processed my application, and secured the perfect property for me. I was amazed at how quickly everything came together, all while maintaining the highest level of professionalism and attention to detail.
The staff at Entwistle Green Lettings are not only knowledgeable but also genuinely friendly and approachable. They took the time to understand my requirements and preferences, ensuring that the properties they recommended were well-suited to my needs. Their expertise in the local market was evident, and I felt confident that I was in good hands throughout the entire process.
Overall, my experience with Entwistle Green Lettings has been nothing short of outstanding. If you're looking for a letting company that delivers excellent service with speed and efficiency, look no further. I highly recommend Entwistle Green Lettings and will definitely be using their services again in the future.
Thank you, Entwistle Green Lettings, for making the process of finding and securing my new home a breeze! Stephanie is just a wonderful person.
GENORA · 7 June 2024
Agent replied · 15 June 2024
Hi Genora, thank you for sharing your wonderful experience with Entwistle Green Lettings! We are thrilled to hear that our team provided you with seamless and efficient service. We appreciate your kind words and look forward to assisting you again in the future. Thank you for leaving us your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHarrison was really helpful in getting us a viewing quickly. Was really professional but friendly and can't fault the service! Thanks!
Lucy · 11 April 2026
Agent replied · 16 April 2026
Thank you for your positive feedback! Our team takes great pride in providing fast and professional service. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe used Entwistle green to sell our house, from Kelly coming to do the valuation, and Julie seeing the process through from the start of the sale to the completion date. Everyone I spoke to was very professional. Julie kept me upto date, any enquiries I had she replied and acknowledged my request within a few minutes. Nothing was too much trouble . We will certainly use their services again if we sell in the future
Caroline · 25 July 2024
Agent replied · 24 August 2024
Thank you for your thoughtful 5* review Caroline! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIf you ever need to sell your house - then make sure you use
Entwistle Green. I did a lot of research into the best estate agent, met multiple agents when doing valuations - and Entwistle Green in Bury was by far the best. My house went up for sale and sold within the same week, which was down to their viewings, their photography, their online social presence and just the name, Entwistle Green!
I had the absolute pleasure of working with Julie Winkler, a sales consultant and absolute rockstar. She kept in touch before the day even began most of the time to keep me updated, she went above and beyond with my questions and queries, and never once shown any sign of stress when I was constantly bothering her. I sent A LOT of emails, and phoned constantly - and Julie took it in her stride. It felt like I was just phoning a friend.
Although Julie was my main point of contact, the whole team at Bury are exceptional, and I am so happy I put my trust in them.
Best decision I've ever made.
Ruth · 14 May 2024
Agent replied · 15 June 2024
Ruth Johnson thank you for your kind words and thank you for your amazing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI just wanted to leave a quick positive review for Sydney and Martin. Sydney has been great with information and general helpfulness regarding moving in and helping to make it swift and easy for all parties.
Martin I only met through viewings the property but he was also great, made me feel at ease instantly with the viewing as well as just generally being so easy to deal with during the entire procedure.
I was a little apprehensive as I moved into a property alone for the first time, but these two in particular have eased my concerns and made everything ten times easier than past letting agencies or landlords I've dealt with. Thankyou!
Calvinッ · 25 July 2025
★★★★★ 5/5
GoogleI had a really bad experience with a previous letting agent I instructed, which left me extremely mistrustful. I was at my wits end when I decided to speak to Demi Carter about a reputable letting agent. She introduced me to Martin Gallagher who has been an absolute Godsend. He got me the best price for a builder and even though the works went over budget they were completed to a high standard and my property has now been rented. I also dealt with Sydney Starkey who has kept me up-to-date with my property and what was going on. So far I cannot have asked for better letting agents. Professional, polite, respectful and friendly. I would not hesitate to recommend them for managing your property. All I will end to say is thank you.
Njemile · 14 April 2024
Agent replied · 15 June 2024
Many thanks Njemile Nantan for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
GoogleThankyou for a good service whilst I completed my sale with your agents at Bury.
Georgia was fabulous professional and friendly. …
Andrea · 16 March 2026
Agent replied · 16 April 2026
Thank you for your review! We're thrilled to hear that Georgia provided fabulous and professional service during your sale. We appreciate your recommendation and are always striving to improve our processes. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI have had really great experience with Entwistle during my house hunt. Harrison Schofield was the one who provided me service during viewings of the properties, he was very professional and well informed. He provided quick and kind service to me.
Shafaq · 9 September 2025
Agent replied · 23 September 2025
Thank you for your kind words and for choosing Entwistle during your house hunt! We are thrilled to hear that Harrison provided you with professional and efficient service. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI didn’t get everything right over the process of selling my property but I did pick the right agent for the job. From achieving 7% over asking in a slow market to saving my drawn out sale due to my poor choice in solicitor. Im torn because i want to name two individuals at Entwistle Green for the in house bonus system. For the bonus purposes I would have to name Julie, she chased and chased both my and the buyers solicitor where they all seemed absent. Julie kept me updated throughout while my own solicitor was absent. I’m certain she saved my stalled sale.Your lovely agent D (not naming so i don’t complicate your bonus system) who did the initial valuation I would also like to personally thank, she has been an absolute star throughout and i’m so happy that she was involved in my sale. Thank you to the whole team. So many fees is this moving process but the one to Entwistle Green, I am happy to have paid.
Yawar · 14 February 2024
Agent replied · 15 June 2024
Yawar, many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy wife and I are so appreciative of the staff, particularly Harrison, Martin and Sydney, at the Bury (Rock) Branch. Not only were they so friendly and pleasant, their professionalism and knowledge guided us and allowed us to complete our business in hours rather than days or weeks.
We genuinely cannot praise them highly enough and will always be grateful for their help and support.
Mike and Sue Bailey
Mike · 17 August 2025
★★★★★ 5/5
GoogleI dealt with Lewis Booth and Carl Barnes for the purchase of my property in Bury and I was extremely impressed at the professionalism and communication throughout the purchase process. Lewis kept me informed initially with the viewings and the how the sale was progressing and any issues that arose. Carl sorted all my mortgage requirements out and made sure I fully understood the details and all the options.
Buy through these estate agents people and you will not be disappointed!
Thanks again Entwistle Green, you have taken the stress out of what is notoriously a stressful process.
Naeem · 17 September 2023
Agent replied · 15 June 2024
HI Naeem, It has been brilliant to read your 5* review of our local team. Best wishes, Scott @ Customer Care
★★★★★ 1/5
GoogleLettings agent showed lack of basic understanding of credit matters or what even the credit check they were putting in place was looking into. Disclosed information without permission to a potential landlord of a property following on a basic question for advice and was borderline rude in tone and manor on the phone. Unless you're in the most basic run of the mill situation these folks are not looking to help or assist you in any way; would not recommend.
Connor · 19 September 2025
Agent replied · 23 September 2025
We are deeply sorry for the negative experience you had with our company. We take all feedback seriously and we appreciate you bringing this to our attention. Please email me at EAComplaints@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.
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