Trusted Agent profile · Bury St. Edmunds

Jackson Stops Bury St. Edmunds reviews

4.7

★★★★★ Excellent

546 reviews across 2 platforms

11 Guildhall Street, Bury St. Edmunds, IP33 1PR

Jackson Stops's office in Bury St. Edmunds, at 11 Guildhall Street, is rated 4.7 out of 5 across 546 reviews on two platforms, including 90 Google reviews rated 4.8.

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4.8 / 5

90

Reviews on Google

This office

Trustpilot logo

456

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bury St. Edmunds office, from every platform, shown as written. First names only.

5/5

Trustpilot

Amazing!

Amazing. It is one of the best agency I've dealt with so far. They are so professional. Viola was a great agent. She was helpful and helped me to finish all paper works in less than a week. I really recommend Jackson-Stops

Nina · 20 August 2019

4/5

Trustpilot

Would recommend this agent for Lettings in Wimbledon

This agent has been managing the rent of some of our properties for almost 10 years. The Lettings team in Wimbledon have always been proactive and helpful. One of the best agents in Wimbledon based on our experience.

Wissam · 19 March 2023

Agent replied · 13 June 2024

Dear Wissam, thank you for leaving a review for our Wimbledon team, and it's very good to read that you feel they have always been proactive and helpful. Best wishes from all of us at Jackson-Stops.

5/5

Google

I recommend this estate agent as they go above and beyond in selling your home Iv used Matthew Cutting at the Bury office twice in the last three years and his service has been exceptional

Julie · 18 June 2023

Agent replied · 17 June 2024

Dear Julie, many thanks for your review and kind words, I'm so pleased that we have been able to successfully act for you again and we all wish you the very best in your new home, Matt and all the team at Bury St Edmunds

5/5

Trustpilot

Jackson-Stops highly recommended

Jackson-Stops provided an excellent service from start to finish. Excellent communication throughout what was a long process due to COVID, Lottie (who was outstanding) clearly has excellent relationships with local solicitors and invests time with all in the chain to keep things moving.My second move with them and would certainly use them again.

Sara · 3 March 2021

Agent replied · 13 June 2024

Dear Sara, we are delighted to read your review, thank you for taking the time to acknowledge the five star service you received from Jackson-Stops. Best wishes from us all.

5/5

Google

Matt Cutting and the entire team have done a stirling job in handling the sale of our family home. This was a sensitive sale after almost 50 years of happy life. From start to the end everything was handled in a professional yet kind manner.

Miriam · 18 June 2022

Agent replied · 17 June 2024

Dear Miriam, thank you ever so much for your review, I'm grateful that you trusted us to sell the family home and pleased that you were happy with our service. We all appreciate your very kind words, it was a pleasure acting for you all. I look forward to hearing how life is in the new house , Best wishes, Matt and all at Bury St Edmunds.

5/5

Trustpilot

Best agents I have ever used

I had tried 2 other agents before Jackson Stops who had achieved nothing. Jackson Stops were terrific. They arranged lots of viewings, kept in touch with me and were a huge help finalising the eventual sale. I can't recommend them highly enough.

Frances · 15 October 2022

Agent replied · 13 June 2024

Dear Frances, thank you for taking the time to leave a review and we are pleased to hear that you highly recommend Jackson-Stops. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Lovely team

Our experience with Siobhan from the maintenance team has been great. She’s always very quick to respond and handles our concerns with great efficiency. Very much appreciated!

Aby · 21 May 2025

5/5

Trustpilot

I've known the team at Jackson Stops…

I've known the team at Jackson Stops Newmarket for many years and every time I see them they come up trumps!

S · 27 April 2024

Agent replied · 13 June 2024

Thank you for taking the time to leave a review about our Newmarket team, and it is good to hear that they come up trumps every time! With best wishes from everyone at Jackson-Stops.

5/5

Google

Recognition for Exceptional Service, Laura Howard Lettings manager Bury St Edmund’s …

Nicholas · 16 October 2025

5/5

Trustpilot

The Outstanding Jackson-Stops Lindfield Team

The Jackson-Stops Lindfield team is fantastic. Toby, Guy, Freddie and Trudy are honest, straightforward and a pleasure to deal with. We would recommend them as agents who really understand the local market and who also provide excellent service.

John · 9 February 2023

Agent replied · 13 June 2024

Hi John, thank you for taking the time to leave a review about the service you received from the Lindfield team, and we're pleased to hear that you would recommend Jackson-Stops. Best wishes from all of us at Jackson-Stops.

5/5

Google

All the team at Jackson Stops were incredibly helpful, calm and positive throughout.They we're always very patient, pleasant and gave us very sound advice. I would happily recommend them to anyone wishing to sell their house.

Sandra · 14 April 2023

Agent replied · 17 June 2024

Dear Sandra, Many thanks and it was a real pleasure to act for you both. It was a great cottage and we were thrilled to get the result that enabled you to make the move. We hope all is going well for you in your new home. Charlie & the team.

5/5

Trustpilot

Excellent service

We sold our house this month through Jackson Stops Woburn and the process was extremely easy and well managed. Everyone is e spoke to was very helpful and attentive and the sale went through very quickly. I would definitely use them again. Thank you

Danielle · 24 May 2022

Agent replied · 13 June 2024

Dear Danielle, thank you for taking the time to leave your five star review of our fabulous Woburn team. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Justine and John at the Weybridge…

Justine and John at the Weybridge Branch have just helped us buy our home. They were superb throughout the process ensuring communications lines were up and that all parties were kept on track !

Hani · 26 May 2023

Agent replied · 13 June 2024

Dear Hani, thank you for taking the time to leave a review and we are very pleased that your experience with the team at our Weybridge branch was "superb". With best wishes from us all at Jackson-Stops.

5/5

Trustpilot

We would like to congratulate Neil and…

We would like to congratulate Neil and Anthony at Jackson Stops for making our recent purchase a simple and easy transaction . They were helpful and friendly all the way through and went above and beyond when needed. We would definitely recommend them in the future. Siobhan and Eugene

Siobhan · 8 July 2021

Agent replied · 13 June 2024

Dear Siobhan and Eugene, thank you for taking the time to leave a review of our wonderful Woburn team, it sounds as though they helped make your sale as stress free as possible. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Tallulah has always responded quickly…

Tallulah has always responded quickly to any questions or concerns, and is friendly and accommodating. In general my experience with Jackson Stops has been professional and efficient. Thanks!

Russ · 13 October 2023

Agent replied · 13 June 2024

Dear Russ, a great review - thank you for posting, and we're delighted to hear your experience with Jackson-Stops has been professional and efficient. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

A great team

Everybody hates Estate Agents and we were beginning to but we switched to J-S and we love them! Could not be more friendly and helpful and always respond to emails and calls quickly. As sellers, they got us plenty of viewings and a sale. Can't recommend them highly enough.

Carey · 20 May 2021

Agent replied · 13 June 2024

Dear Carey, thank you for your honesty, we're glad we could convince you that brilliant estate agents do exist! Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Finding a new home is never easy

Finding a new home is never easy, especially in today’s market. Antony in the Weybridge branch however, did not only offer a high degree of professionalism and knowledge, but also a friendly and personal approach. Out of all the estate agents I was dealing with, he was the only one who went above and beyond to stay in regular contact to highlight properties which fitted my criteria as they were being launched. Would not hesitate to use them again.

T · 19 August 2021

5/5

Trustpilot

Great service from Jackson Stops

Sold and bought through Jackson Stops who kept us well informed in a timely manner throughout both transactions. Genuinely felt they understood the importance of good communications and were acting in our best interests. Super helpful all round. Definitely the estate agent to use in Dorking.

Mrs · 3 October 2021

Agent replied · 13 June 2024

Dear Mrs Major, thank you for reviewing our Dorking team, we're of course delighted to hear how our team's experience and communication skills shone through for you. Best wishes in your new home, from all of us at Jackson-Stops.

5/5

Trustpilot

Jackson-Stops (Anthony and Neil in…

Jackson-Stops (Anthony and Neil in particular) were excellent. Kept in regular communication with us and proactively kept all parties to the transaction appraised. Actively driving the transaction. Professional and proactive throughout. Thank you - no hesitation in recommending them.

Sacha · 17 September 2022

Agent replied · 13 June 2024

Dear Sacha, thank you for your review, we're delighted Anthony and Neil's professional service shone through. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Jackson Stops were a pleasure to deal…

Jackson Stops were a pleasure to deal with. Always available on the phone to advise and reassure, they sold my flat just after Lockdown, not an easy time for anyoneThe photographs were great, the price seemed accurate and every one of the team was friendly and professional throughout. Fully recommended

Cecilia · 17 November 2020

Agent replied · 13 June 2024

Dear Cecilia, thanks so much for taking the time to praise the service you received from us.

5/5

Trustpilot

Midhurst JSS

Midhurst JSSNick is very well informed re the local market. He is knowledgeable and very approachable. Would highly recommend for both buying and selling. JSS Midhurst seemed to have far more insight as to what was coming on to the market than any other of the local firms.

Anonymous · 22 February 2021

Agent replied · 13 June 2024

Thank you for your review, highlighting our local market knowledge and insight. We will ensure your feedback reaches Nick and our Midhurst team. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Jackson Stops Newmarket

Jackson Stops Newmarket have been extremely helpful in assisting us purchase our new home. We can’t praise Sam, Lottie, and the whole team enough! Thank you all!

Becca · 31 August 2023

Agent replied · 13 June 2024

Dear Becca, what a lovely review - thank you. We're pleased the service you received from the whole team at Jackson-Stops Newmarket was worthy of a review! With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Thanks Margaret, you are a star!

We have been with this agency for more than 20 years e we appreciated the hard and dedicate work of MargaretHeath. She is a star!

Erica · 19 October 2023

Agent replied · 13 June 2024

Dear Erica, it's fantastic to hear that you've been with Jackson-Stops as your agent for more than 20 years, and that Margaret provides you with dedication and hard work. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Three Cs

Jackson-Stops were confident consistent and communicative throughout. From the moment Nick gave us a valuation, to Margaret conducting the viewings to Sara keeping us up to date with news and views JS were smooth operators who made our sale slide nicely along. John and Helen K

Helen · 3 July 2021

Agent replied · 13 June 2024

Dear Helen, thank you for sharing your experience working with Jackson-Stops, we're glad to hear our skills and professionalism ensured a smooth sale. Best wishes from us all.

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