Every review we hold for the Burwell office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotBest experience ever
Best experience ever! This was my first time buying a house and despite of all the bad experience my friends had with their agency, my experience was amazing! Constant responses, helped with everything, answered all of my random questions. Debs was updating me at every turn. The nightmare and worries of the whole process, MA was a good part and did make it much easier. A big thank you to Debs, Vicky and Lisa! I highly recommend them! A+++ service and support.
Andrea · 6 February 2026
★★★★★ 5/5
TrustpilotVendor and previous buyer
I have just sold my house and Ben and Russell were both great throughout the whole process. I have previously bought a property through them as well, and on both occasions they were excellent to deal with.
Helen · 11 May 2026
★★★★★ 5/5
TrustpilotGood, helpful Estate Agent
We engaged the services of Morris Armitage to sell a property in Red Lodge. They were helpful, enthusiastic and efficient. We had problems in getting documents from the property management company. Debi Bond was particularly helpful in sorting out the issues we had. Would highly recommend.
Simon · 12 December 2025
★★★★★ 5/5
GoogleWe had a wonderful experience with Morris Armitage (particularly Debi who went above and beyond in helping!), who were the estate agents for the home we were purchasing.
As they weren't our own estate agents, we weren't necessarily expecting much contact with them directly, but they were honestly so helpful, and truly crucial in getting the sale over the line by chasing sellers and conveyancers. Debi handled everything with a wonderfully friendly, professional expertise that made us feel 100x better during the trickier moments.
We would absolutely recommend them to others.
Rebecca · 28 June 2024
★★★★★ 2/5
TrustpilotWe bought our house that was up for…
We bought our house that was up for sale through Morris Armitage. The guy who showed us the property was so uninterested and seemed annoyed when I shared my opinions about the house to my husband. I look at houses for sale in our area all the time and the Morris ones are always over priced. I can literally pick out the houses for sale by Morris that will sit for ages and I'm always right. Pretty telling when a non professional can gauge house prices better than the realtor. This was a couple of years ago now fyi. I just get annoyed by there blatant over priced houses.
Carl · 25 January 2026
★★★★★ 5/5
GoogleI was previously listed with another local agent (Bovingdons) who were absolutely awful. Viewings dried up, no comms and constantly chasing. Not interested, no ideas.
Enter Morris Armitage - what a breath of fresh air. Constant contact, rarely had to chase and made a real effort to freshen up my listing, worked actively with potential buyers and gave good feedback throughout. The sale took a long time and there's always some luck involved in finding the right buyer but we got over the line and I would highly recommend them. Even when things went slightly south (the buyer suddenly wanted to not be a cash buyer and tie in a property sale) they managed to intervene and get me back on track. Saved me three months of extra anguish. Selling is hard in the UK and don't make the mistake I did by using a poor agent - literally night and day difference and I'd definitely use MA again in a heartbeat. Thank you!
Tim · 29 May 2024
★★★★★ 5/5
TrustpilotGreat service from James and the team
Great service from James and the team. We were kept informed throughout the process , thankyou Lee and Russell. Would definitely recommend.
Samantha · 1 April 2026
★★★★★ 5/5
TrustpilotExcellent professional estate agent
After a very bumpy start with another estate agent we decided to go with the best. Lee Vice came to my property and gave advice on what needed to make the property inviting to a buyer. I took his advice and put the property on the market with Morris Armitage. They had an agreed sale within a week. I would definitely recommend the team. The communication was brilliant the whole journey.
RONALD · 21 November 2025
★★★★★ 5/5
GoogleA huge thank you to Debi for being an absolute star during our house purchase. It rumbled on for a year with numerous set backs along the way and we genuinely considered backing out on several occassions. Debi was always at the other end of the phone to help or rant to. I genuinely don't think that we would have ever got here without her perseverance. She was professional throughout and always followed up on her promises. I would definitely recommend.
Courtney · 26 March 2023
★★★★★ 5/5
TrustpilotReliable, responsive, excellent value for money
I recently sold my house through Morris Armitage and I would highly recommend Simon and his team. Their charges were reasonable and the whole process from start to finish was handled very efficiently, but also with a personal touch. A huge shout out to Debs who supported me through a stressful few months. She was amazingly helpful, responsive and reliable, and couldn’t have worked harder for me chasing up solicitors and acting as a go between. I really couldn’t have done it all without her help and I am so grateful to her. I wouldn’t hesitate to use Morris Armitage again in the future.
Jude · 27 January 2023
★★★★★ 5/5
TrustpilotAmazing Service
I cannot recommend Morris Armitage enough! Debi could not have done more for us. We had a fair few hurdles along the way, through no fault whatsoever of Morris Armitage, but they dealt with it effectively and efficiently and made a very stressful situation so much easier. I don’t believe the move would have happened at all had it not been for their services. In particular Debi, she made the whole process so much smoother and was always on hand to help. Absolutely fantastic! Thank you MA!
Heidi · 24 October 2022
★★★★★ 5/5
TrustpilotOutstanding, reliable and professional
Morris Armitage are absolutely outstanding. They genuinely care about both the buyer and seller and really put significant effort into progressing a sale. We found them demonstrably key to coordinating all necessary parties. From knowing the property and village to fair and balanced valuations I highly recommend MA (and in particular Deb- thank you)
Dan · 5 July 2024
★★★★★ 5/5
GoogleBig thanks to Debi who kept me sane throughout a particularly difficult house purchase. I think we would have given up at times, but her professionalism and assistance throughout the process, kept us on track, and, finally, got us in the house we wanted. Nothing was too much trouble, and her communication was excellent. Thanks also to Nick for keeping us in the loop and doing an excellent job of selling our house. We would certainly recommend Morris Armitage as an estate agent.PositiveResponsiveness, Quality, Professionalism, Value
H · 20 June 2022
★★★★★ 5/5
TrustpilotExcellent Customer Service
I just wanted to say thank you so to Debi Bond at Morris Armitage for excellent customer service. It is a stressful process buying a new home, but Debi went above and beyond to make the process as easy as possible. I know Debi is very busy in her role, but she always returned my phone calls and emails promptly and was constantly in contact to update me and chase solicitors and vendors. She is a real credit and asset to the company.
Lesley · 22 April 2022
★★★★★ 5/5
TrustpilotRestored my faith in estate agents
Honest and transparent service.We had a terrible time with another agent withholding information which resulted in wasting 17 weeks on selling our empty property.We explained the situation to MA, Jamie was really helpful and informative (he knew about the area and the property, taking a genuine interest in finding out about both). Lined up buyers who were genuinely interested in our property, after a full day of viewings we had a number of offers. We accepted on their recommendation an offer, when I queried this at a later date, they gave me a full and frank breakdown of all the offers and the buyers situation, and we 100% agreed with their assessment. They ensured that the sale when through smoothly and kept us informed all the way. Can not recommend them highly enough!
Teresa · 12 December 2021
★★★★★ 5/5
TrustpilotExcellent Tenancy Finding Service
I used Morris Armitage's tenant finding service to get tenants into a property that I have recently moved out of. Nathaniel was extremely helpful. He quickly responded to my enquiry and came round to view/valuate the house. I outlined the timeline I wanted to work with and Morris Armitage kept to it very well. They created an advertisement for the property on RightMove, arranged viewings, and then gave me a list of tenants to choose from. Once locked in, the lease agreement was drafted and signed on my behalf. The inventory clerk inspected the house a few days before the move-in date, and the keys were finally handed over to the tenants. It was a really fantastic service that I would be happy to use again should the need arise. Many thanks to Nathaniel who managed my case and also to Jamie who personally saw to the quick and safe transfer of rental monies.
Adam · 8 September 2021
★★★★★ 5/5
GoogleI’ve just sold my house through Morris Armitage in Burwell and was delighted with the personal and professional service I received. I found Nick very pro-active in generating interest in my property, which resulted in several viewings, and a very quick sale! Nick kept me updated at all times during the conveyancing and he was always on hand to provide sound advice and guidance when needed. I found him and his colleague Heather very professional, conscientious, and a pleasure to deal with, and therefore feel they are deserving of a five-star review.PositiveProfessionalism
Lesley · 20 June 2021
★★★★★ 4/5
TrustpilotAdam was great at the Bury St Edmunds…
Adam was great at the Bury St Edmunds branch.Lots of immediate feedback on viewings. If Adam had been dealing with my sale all along it would be 5 stars but unfortunately some of the other sales staff were not quite as conscientious. I think there should always be a single point of contact only.
CLM · 11 March 2019
Agent replied · 14 June 2024
Thank you for taking the time to provide feedback. We will ensure that we pass on your feedback to Adam and take on board your thoughts regarding a single point of contact. Best wishes from The Morris Armitage team.
★★★★★ 5/5
TrustpilotRECOMMENDATION
I’ve just sold my house through Morris Armitage in Burwell and was delighted with the personal and professional service I received. I found Nick very pro-active in generating interest in my property, which resulted in several viewings, and a very quick sale! Nick kept me updated at all times during the conveyancing and he was always on hand to provide sound advice and guidance when needed. I found him and his colleague Heather very professional, conscientious, and a pleasure to deal with, and therefore feel they are deserving of a five-star review.
Lesley · 7 February 2021
★★★★★ 1/5
TrustpilotIf I could give this company 0 stars I…
If I could give this company 0 stars I would. Not professional at all. We trusted this so called “company” to rent our property out whilst we were abroad. They or the tenants stole our table and broke the chairs. The tenants trashed our house and decided to make there own cannabis farm in our loft. DO NOT TRUST THESE PEOPLE -( haverhill branch ) Becky had work carried out whilst we weren’t aware of any problem and then billed us even though we strictly told them not to do any work until we were consulted. Awful is still to good of a word to describe this company. Unless you want your house trashed. DO NOT USE THIS COMPANY. The only good thing that they are fantastic at is taking there cut of the money. AVOID AVOID AVOID!!!!
Sam · 4 July 2020
★★★★★ 5/5
TrustpilotSuperior Agents
I have sold two and bought two houses through MA over the past twenty or so years and I can honestly say I would not rate anyone higher or recommend anyone else. Thankyou Morris Armitage, especially Simon for delivering such an amazing serice, again and Debi for keeping me in the loop throughout. You show others how it should be done.
Gareth · 28 April 2023
★★★★★ 5/5
TrustpilotBoth Rachel and Nathaniel were great throughout the tenancy.
Me and my housemate used the Cambridge branch for 2 years and they were always quick to respond and always took good care of us. Both Rachel and Nathaniel were great throughout the tenancy.
Seán · 10 September 2024
★★★★★ 5/5
TrustpilotGreat service
had an excellent experience with Morris and Armitage from start to finish. Right from the beginning, they were incredibly supportive and professional, arranging multiple viewings for me without any hesitation. No matter how many times I asked, they were always happy to accommodate and made the whole process smooth and stress-free.
Swati · 25 September 2025
★★★★★ 5/5
TrustpilotGreat renting experience - recommended!
I rented in Cambridge through Morris Armitage in 2 separate properties across around 4 years. They were incredibly professional, and it was a pleasure interacting with both Nathaniel and Rachel from MA, who always sorted us out as soon as we got in touch if anything was ever wrong. They were friendly, professional, and I haven't got a single complaint about how they handled it all - easily the best experience with an estate agent I have had, as I have been renting for over 10 years.
Alex · 23 September 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.