Monopoly Buy Sell Rent Wrexham reviews

★★★★★ 1/5

Google

Enquired about a property in Wrexham described on the listing as "BEAUTIFULLY PRESENTED", and priced as such. Turned up and the property was empty and had clearly not been visited in months. The agent was visiting it for the first time as well as us and had never seen it before. There was extensive mould in three rooms, along with a sagging ceiling due to water damage and mushrooms growing from the ceiling in two areas. The rest of the house was in almost as poor a state. Total waste of our time. Luckily we had just viewed another house around the corner or I would be fuming at having driven down to view a property that wouldn't even be mortgageable. Seeing that a house was listed with Monopoly would definitely put me off unless the house itself was stunning, and I 100% will never be listing a house with them. I understand that the poor condition of the house isn't the estate agent's fault, but it's very unprofessional to be wasting peoples' time doing viewings without having any idea what condition the property is actually in, or representing the condition as much better on the listing than it actually is in reality.

Albert · 28 November 2025

★★★★★ 4/5

Google

We initially enquired with monopoly as they are who we purchased off as first time buyers. We were hesitant and worried about selling but I think it was Pete who came out and was so helpful. Our house sold within 12 hours but unfortunately fell through a week later. Pete was lovely when he rang. We sold it again about a week or 2 later. Monopoly seemed pro active in trying to advertise this as we had lots of viewing requests before it even went live. Monopoly were great at the initial stages of getting things moving. I would definitely use monopoly again, they appear quite popular and well known. I have marked down as a 4 only on the basis that it went quiet once this was with solicitor and we didn’t hear anything until completion, I did also ring twice and didn’t receive contact back. All in all though, they seem a lovely team and driven with supporting successful happy endings.

Rebecca · 28 November 2025

★★★★★ 5/5

Google

Cant thank James, Laura, Jo and the team enough. We had a property on the market for approx 8 months with another agent and only a hand full of viewings. We decided to change to Monopoly at the begining of March, met with James at the property and he told me that he was confident they could sell it in a month, being in sales myself thought "Yeah Ok" but true to his word, we received an offer last week and it was sold. Granted it was only a short time with them, but the kept us updated on regular intervals, if we had any questions they were quick to respond and put our minds at ease. I have recommend James and his team to a couple of colleagues and will continue to do so. Thank you all at Monopoly.

Sean · 20 April 2025

★★★★★ 5/5

Google

We used Monopoly to market our property last year, and the whole experience was excellent from start to finish. From the initial enquiry, Chelsea gave us a call to arrange a valuation. One of the team came out shortly after, and everything was handled quickly and efficiently. Our property was marketed straight away, and we had viewings almost immediately. Chelsea took the time to understand each viewer’s position, which was really important to us as we were aiming for a quick sale. We received an offer within the first couple of days, which exceeded our expectations. I would highly recommend Monopoly, and already do to family and friends. A great local team who genuinely care about helping people sell their homes!

Bethan · 31 March 2026

★★★★★ 1/5

Google

Requested multiple house viewing always get the same response waiting on the vendors to confirm times, for the house to be sold within the hour, when ask if I can put an offer in without seeing the property the reply is no. When I push for viewings get an abrupt reply back with never any viewing as an outcome. Not sure how your supposed to get anywhere, unless they are prioritising the big money buyers

Amy · 14 February 2026

★★★★★ 5/5

Google

My husband and I we desperately looking for our forever home, being pensioners and after living in our caravan for 7 years it was definitely time to start looking. After months of searching we came across Monopoly just from the first conversation on the phone we knew that these are so different from the rest. We went to our first viewing met Helen wow what an amazing woman so kind and understanding, there was 9 other parties interested in the property and although it was very nice the street didn't feel right for us, we think Helen could see that.She told us about a bungalow that's being done out and not yet on the market, she arranged for us to view before it was ready and wow we fell in love immediately, from then and until we got the keys everything was so professional she took us through every step. Been here 2 months now and Helen and Nicola still check to see how we are, if you are looking to rent or buy don't hesitate to use Monopoly they are truly the best xx

PHILCAROL · 28 August 2025

★★★★★ 5/5

Google

Have known the team at Monopoly for a while now and always had a great service when using them. So much so i'm now confidently referring my own clients to them for any property needs, and have received equally great feedback.

Louie · 14 March 2026

★★★★★ 5/5

Google

Monopoly have managed my property for over eleven years. I cannot recommend them highly enough. They have been brilliant in every aspect, from the start of letting my property out in 2013, through to the end of the sale of it this year. Their attention, service and willingness to help in any way, is second to none. It is refreshingly good to deal with a company who take pride in their work these days and I am very grateful for everything they have done. I wish them continued success.

Liz · 4 February 2025

★★★★★ 5/5

Google

We use Monopoly to manage lettings and they have always been excellent, they are great with communication and have friendly helpful staff. We feel confident that they give their best to the job.

Mandy · 7 April 2026

★★★★★ 5/5

Google

Peter was very helpful .was disappointed sale of my house fell through 3 months in and buyers trying to renegotiate on house that is over 100 years old (not new.). But that wasn't the agents fault guys in the office very helpful as well.

Phil · 14 April 2024

★★★★★ 5/5

Google

Bought and sold my house with monopoly and had a great experience on both ends. Experiences some complications with rights of access and a few other bits and monopoly were more than helpful and really went the extra mile getting things over the line. Everyone at monopoly are a credit to the company and a pleasure to deal with. Highly recommended.

Matthew · 27 May 2025

★★★★★ 5/5

Google

Brilliant service from a knowledgeable, friendly and approachable team. They handle everything with care and professionalism, always quick to respond and happy to help. Would highly recommend.

Bethany · 24 March 2026

★★★★★ 5/5

Google

I've worked with Monopoly Buy Sell rent (as a Landlord) for the last 5 years. Top team. Top people. Top business. Highly recommend! Martin

Martin · 7 April 2026

★★★★★ 5/5

Google

As a landlord, giving my properties to Monopoly to manage was the best decision I ever made! Very professional and efficient!

ANGEL · 7 April 2026

★★★★★ 5/5

Google

Brilliant estate agents bought and sold through Monopoly and from start to finish very impressive, always happy to help with any questions we had Would highly recommend every time

Stuart · 24 December 2025

★★★★★ 5/5

Google

Can't tell you how much monopoly have impressed me thus week. House valued, on market, 3 viewings and all 3 offered asking price +. So sold all within a week!! Many thanks to Pete, Simon and Karen (the only ones I know of so far!) 10 stars never mind your 5!!

Bryn · 7 June 2021

★★★★★ 5/5

Google

Highly recommended- First class from start to finish. The service I received from Rhodri and team during the sale of my house was first class. They ensured everything went through smoothly, even though the sale wasn't a straight forward one. I would definitely use them again in the future and have recommend them to family and friends.

Jack · 8 June 2019

★★★★★ 5/5

Google

Great service, friendly & professional staff. Highly recommended.

Antony · 7 April 2026

★★★★★ 5/5

Google

Monopoly manage rental properties for me. Service and communication from the team there is great. Any issues at the properties they always sort them quickly and easily, making things hassle free as a landlord.

Carl · 11 April 2026

★★★★★ 1/5

Google

useless. no knowledge of the properties they are selling, not interested in knowing anything about the properties they are selling , staff lazy, rude. They take uselessness to the next level . As a buyer, stay away from properties they advertise. I doubt the five star reviews, more than likely written by friends and employees.

Carl · 2 September 2024

★★★★★ 5/5

Google

Would highly recommend!

Kirsty · 31 March 2026

★★★★★ 5/5

Google

Extremely professional - excellent communication at all times and first class customer service - highly recommend from our perspective.

Sally · 29 September 2025

★★★★★ 5/5

Google

Great company - I’ve just completed on the sale of my property; Monopoly were efficient and friendly throughout the process. Would definitely use again in future and would highly recommend. Thank you to the team for making a usually stressful process far more bearable.

Natalie · 6 December 2024

★★★★★ 1/5

Google

Unethical, untrustworthy

Kieran · 14 February 2026