Cameron Homes Ltd Burton-Upon-Trent reviews

★★★★★ 5/5

Trustpilot

Happy customer of more than five years now!

I bought a Cameron house just over five years ago, and have been living there ever since. The quality of the home was great on entry, though there were some snags that needed to be addressed before I moved in (minor things like attention to cleaning and scuff marks on walls) - the site manager was more than happy to have a look around the house with me when I got my keys, and made sure that all of the noted items were dealt with before I actually moved in. I've never had a reason to contact customer service since, and have been more than happy in my home, I would definitely buy from Cameron Homes again!

Trev · 8 July 2024

★★★★★ 5/5

Trustpilot

Cameron homes are an excellent company…

Cameron homes are an excellent company I’ve had a few teething problems but their customer care team have been fantastic and very helpful sorting all my snagging faults their expert maintenance teams have been so professional and very well mannered I personally cannot thank all the crew enough

Mrs · 22 August 2025

★★★★★ 5/5

Trustpilot

Sutton Park Grange

Very happy with the service from Cameron Homes aftercare, minor snagging dealt with promptly - Jodie in customer experience has ensured nothing is too much trouble. Cameron build a quality home, and a home to be enjoyed!

C · 14 November 2025

★★★★★ 5/5

Trustpilot

Customer care team have been great in…

Customer care team have been great in supporting us & dealing with any requests throughout purchase & post-completion. Jodie & Ade have always gone above and beyond to help, would highly recommend.

Joshua · 16 December 2025

★★★★★ 5/5

Trustpilot

Customer service at Cameron Homes has…

Customer service at Cameron Homes has been excellent. I had an issue installing my gas hob, and when I contacted customer service Donna and Jodie, were extremely helpful and organised the installation. They also, kept me updated about the whole installation.

Pam · 20 August 2025

★★★★★ 5/5

Trustpilot

Owner of hillside road

Owner of hillside road - quality of amazing - very happy with my house - premium quality !!

Katie · 10 October 2026

★★★★★ 5/5

Trustpilot

Customer service was faultless…

Customer service was faultless throughout, from Tracy in the sales office to the site staff, Ben and Luke. The communication has been excellent and every single one of them has gone above and beyond to make our house buying experience the best it could be. Since moving in, we’ve had very few issues and any that did arise have been resolved quickly and to a good standard. Cameron Homes also paid for an independent snagger to come and check the house prior to us moving in, they provided us with a copy of the report and fixed all of the issues raised.

Jess · 22 March 2025

★★★★★ 1/5

Google

Cameron homes used heavy equipment at the rear of my house to prepare land for another phase of building. As a result my fake lawn collapsed and they now refuse to repair it. Be very wary buying from this company they will happily take your money but when things go wrong they will not help you.

Richard · 29 September 2024

★★★★★ 1/5

Google

Do not buy a house off this company you will regret it! We are needing new uPVC windows after living here for only 3 years as they use dodgy cheap window suppliers and all the mechanisms have now snapped and the windows no longer open, and Cameron refuse to do anything to help! We've had no end of snags and issues never repairs to a decent standard, garden is like a mud bath absolutely no drainage installed! No safety measures in place on the estate despite residents fighting daily to get these installed and their builders and contractors think it's a race track,big accident waiting to happen but yet again they don't care! All about the money for them. They just employ snotty little office staff to fob you off when you try to make a complaint! Jobs worths!

Hayley · 4 December 2024

★★★★★ 1/5

Trustpilot

Be careful buying a house off this…

Be careful buying a house off this company you will regret it! We are needing new uPVC windows after living here for only 3 years as they use dodgy cheap window suppliers and all the mechanisms have now snapped and the windows no longer open, and Cameron refuse to do anything to help! We've had no end of snags and issues never repaired to a decent standard, garden is like a mud bath absolutely no drainage installed! No speeding safety measures in place despite residents fighting daily to get these installed because there are 2 schools within the estate and their builders and contractors think it's a race track, big accident waiting to happen but yet again they don't care! All about the money for them. They just employ snotty little office staff to fob you off when you try to make a complaint! Jobs worths!

Hayley · 4 December 2024

★★★★★ 1/5

Google

As someone who has recently dealt with Cameron Homes, I feel compelled to share my experience to alert potential buyers to the potential pitfalls you might face. To begin, the flooring in my living room was poorly installed, with noticeable gaps between the planks. This oversight created a drafty environment and led to uncomfortable living conditions. Cameron Homes initially blamed the flooring subcontractor, refusing to acknowledge their overall responsibility for the work. After months of back-and-forth, they reluctantly agreed to fix the issue, but only after I threatened to take legal action. Another major problem was the shoddy brickwork on the exterior of the house. I noticed several bricks were chipped or unevenly placed, giving the façade a distinctly amateurish look. This not only affected the curb appeal but also raised concerns about the long-term structural integrity of the house. Cameron Homes dismissed my concerns, suggesting that these were merely "cosmetic issues" and not a priority for repair. Moreover, the garden drainage system was incorrectly installed, leading to significant waterlogging every time it rained. This not only damaged the lawn but also began to affect the foundation of the house. Cameron Homes did send a team out to assess the damage, but their solution, a simple patch job, proved to be ineffective. I've since had to hire an independent contractor to correct their mistakes, at my own expense. Then there’s the matter of the electrical system. Several outlets in the house were improperly wired, posing a serious safety risk. On two occasions, the circuits tripped without warning, leaving half the house without power. Despite these clear hazards, Cameron Homes delayed sending out an electrician for weeks, and when they finally did, the problem was only temporarily resolved. It’s taken multiple visits from an independent electrician to get the electrical work up to standard. The final straw for me was discovering that the windows were not properly sealed, allowing drafts and moisture to penetrate the interior. Over time, this has led to mold growth in several rooms. Cameron Homes’ response was dismissive, suggesting that the mold was due to “improper ventilation” on my part, rather than acknowledging their subpar installation work. In light of these experiences, I would advise anyone considering Cameron Homes to proceed with caution. They appear to cut corners at every turn, and their customer service is less than responsive when issues arise. The lack of accountability and quality control is alarming and should be a serious consideration for any prospective buyers. If you’re thinking about purchasing a property from them, I would be happy to provide further details and documentation on the myriad problems I’ve faced. One of the more absurd moments in this saga was when I discovered that Cameron Homes had built the fence *around* a live tree stump instead of removing it. If left untouched, I would have eventually had a tree growing straight through my fence. When I raised the issue, Cameron Homes claimed it wasn’t their responsibility, insisting that the tree stump belonged to the house behind me, which it clearly didn’t. Only after I said, "Fine, I’ll go ask them if they want their tree stump back," did Cameron Homes suddenly decide to replace the fence panels and shave down the stump. Even my neighbors knew Cameron Homes was just making excuses. I've included one photo showing the fence they initially left, with the live tree still growing up through it. If anyone is interested in more pictures of the state they left my property in, feel free to email me, and I’ll be happy to share.

Myles · 29 September 2024

★★★★★ 5/5

Trustpilot

We have been in our new build on…

We have been in our new build on turnpike way ashbourne for a little over a year we are thrilled with our house and found the whole buying experience easy with the help of the fabulous Tracy who was an absolute star from start to finish, we only had minor snags which were sorted straight away and I have found Cameron very helpful with any minor problems we love our house .

Josephine · 28 October 2024

★★★★★ 5/5

Trustpilot

Bomere Heath Shrewsbury

⭐️⭐️⭐️⭐️⭐️ A Fantastic Homebuying Experience with Cameron Homes

Mr · 10 November 2025

★★★★★ 5/5

Trustpilot

Cameron Homes Lawnswood

I Purchased my house at the Lawnswood Development located in Tatenhill back in December 2022. Site manager was super helpful and throughout my time I have only had 1 minor issue which Cameron sorted out straight away. Would recommend.

Alex · 28 August 2024

★★★★★ 5/5

Trustpilot

Moved into Lawnswood in December and…

Moved into Lawnswood in December and the service from the beginning has been excellent from Kiran and it has continued with the Site Manager John and his no 2 Mac . Nothing has been any trouble and they continue to act on any queries we have . Lovely well built house and looking forward to the coming years .

Richard · 5 February 2025

★★★★★ 5/5

Trustpilot

We have had the pleasure of working…

We have had the pleasure of working with Cameron Homes over the past 9months and have finally moved into our fabulous new home. We can't say anything negative from our experience and everyone from the show home sales to the legal department were exceptional. Our own home fell through twice but Cameron Homes continued to offer support and help us achieve our dream of moving into our new home.

Andy · 9 September 2024

★★★★★ 1/5

Trustpilot

Prospective homebuyers BEWARE

Prospective homebuyers need to be aware of the myriad issues I've faced with Cameron Homes, painting a vivid picture of the challenges you might encounter.The saga began with a gaping hole in the fence, conveniently blamed on the neighboring property. It took three months of persistence to get Cameron Homes to acknowledge their mistake and address the issue. This initial lack of accountability set the tone for the rest of my experience.The inconsistency in skirting board thickness throughout the entire house is not just a cosmetic flaw; it reflects a fundamental lack of attention to detail in their construction. It's disheartening to move into a new build property only to discover such basic errors.The kitchen, a central hub of any home, was shockingly glued together, revealing a lack of craftsmanship and professionalism. Replacing it became a costly necessity, as the original construction was nothing short of a disaster.Latex removal was left incomplete in one of the rooms, requiring additional intervention before the underlay for the floor could be properly laid. This oversight on their part caused unnecessary delays and disruptions to the moving-in process.Even basic features like the bath overflow were mishandled, showcasing a lack of precision and care in their work. The water level, just 40mm from the floor, rendered the bath experience far from what one would expect in a newly constructed home.Half-painted doors may seem like a minor issue, but they underscore a lack of commitment to quality. It's a visible reminder that once the property is handed over, the company's attention to detail dwindles.The most alarming revelation came with a major leak from the upstairs bathroom. Their plumbers, admitting fault over a year later, cited incomplete installations. Despite early reporting of the issue, Cameron Homes is now conveniently avoiding responsibility, leaving me to bear the financial burden of fixing their mistakes.This leak has caused severe structural damage to walls and ceilings, and the company's refusal to rectify the situation is both frustrating and unjust. Homebuyers should approach Cameron Homes with caution, armed with the knowledge that the company might not stand behind their work when issues arise. If you're contemplating a purchase with them, feel free to reach out for detailed photos and a firsthand account of the challenges I've faced.

Jade · 29 December 2023

★★★★★ 5/5

Trustpilot

Positive experience with Cameron Homes

From the first appointment with Jesse J, to the team on site Charlie G and Mike K its been a really positive journey. As my first home, I was apprehensive, never bought a new build off plan. But nothing was too much trouble, and anything I needed looking at was reviewed with a fantastic turnaround. I'm really pleased overall with the communication and workmanship!

Ruby · 24 July 2024

★★★★★ 5/5

Trustpilot

Bungalow from Cameron…

We purchased our bungalow from Cameron homes at Wood Heath 7 months ago, it is absolutely beautiful and the perfect size for us, excellent build and attention to detail, we spoke with Jesse and Georgia and always found them both to be very professional, helpful, answered all our questions and made it a stress free experience, thank you, would highly recommend

Susan · 17 July 2024

★★★★★ 5/5

Trustpilot

From the perspective of a supplier to Cameron Homes

As a supplier to Cameron Homes, we at Ford Windows are proud to work alongside such a professional and dedicated team. During our time together, we've supplied high-quality PVC windows, doors, and composite doors to their various projects, and the experience has been nothing short of excellent.

Wesley · 30 September 2024

★★★★★ 1/5

Trustpilot

The nightmare of owning a Cameron home

As someone who has recently dealt with Cameron Homes, I feel compelled to share my experience to alert potential buyers to the potential pitfalls you might face.

Myles · 26 August 2024

★★★★★ 1/5

Google

Awful company couldn’t build a Lego house and follow the instructions never mind a real house following NHBC standards.

Andrew · 29 October 2024

★★★★★ 5/5

Google

Lovely place to live apart from people putting their noise where its not wanted......

Luke · 16 April 2024

★★★★★ 1/5

Trustpilot

Cameron Homes Development Landywood

Richard · 30 September 2024